PC banking - BNP Paribas Fortis
PC banking - BNP Paribas Fortis
PC banking - BNP Paribas Fortis
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<strong>PC</strong> <strong>banking</strong><br />
Online <strong>banking</strong> the easy way.<br />
Anywhere, any time<br />
Daily <strong>banking</strong>
Intro<br />
<strong>PC</strong> <strong>banking</strong><br />
<strong>BNP</strong> <strong>Paribas</strong> <strong>Fortis</strong>…<br />
The bank that never closes.<br />
Visit www.<br />
bnpparibasfortis.be<br />
for all your online<br />
<strong>banking</strong> needs!<br />
2 Daily <strong>banking</strong><br />
With <strong>PC</strong> <strong>banking</strong> by <strong>BNP</strong> <strong>Paribas</strong><br />
<strong>Fortis</strong>, you can manage your finances<br />
and get the advice you need, whatever<br />
the time of day and wherever<br />
you happen to be.<br />
What is <strong>PC</strong> <strong>banking</strong>?<br />
<strong>PC</strong> <strong>banking</strong> is your virtual bank<br />
branch, open around the clock, every<br />
day of the year. it means you can do<br />
all your <strong>banking</strong> transactions online<br />
and in total security:
view your account balances, make<br />
transfers, invest and much more<br />
besides. all you need is a computer<br />
and an internet connection.<br />
The benefits of <strong>PC</strong> <strong>banking</strong><br />
| Accessibility: access all your accounts,<br />
loans and insurance policies,<br />
any time, anywhere you happen to be.<br />
All you need is a computer<br />
and an Internet connection<br />
Say goodbye<br />
to paper bills<br />
with Zoomit!<br />
| Speed: it takes just a couple of clicks<br />
to complete your transfer or place<br />
a stock market order. Moreover, you<br />
benefit from a nice discount on your<br />
stock market orders and fund purchases.<br />
| Security: the data needed to access<br />
your <strong>PC</strong> <strong>banking</strong> connection is strictly<br />
personal and highly secure.<br />
| Price: if you’re a Mine Pack, Easy<br />
Pack or Service Pack customer, <strong>PC</strong><br />
<strong>banking</strong> won’t cost you a penny extra!<br />
| Advantageous: transfers carried out<br />
via <strong>PC</strong> <strong>banking</strong> are free. your account<br />
balance is updated immediately.<br />
| Ecological: save trees and reduce<br />
carbon emissions by using<br />
Zoomit through <strong>PC</strong> <strong>banking</strong><br />
to receive your payslips and<br />
invoices.<br />
<strong>PC</strong> <strong>banking</strong> 3
Security<br />
is key<br />
4 Daily <strong>banking</strong>
Optimum security<br />
at all times.<br />
The transactions you perform with<br />
<strong>PC</strong> <strong>banking</strong> sometimes involve large<br />
amounts, so we’ve made sure you can<br />
carry them out totally securely.<br />
Make sure your computer<br />
has a good antivirus program<br />
and a firewall<br />
Update your antivirus<br />
program and<br />
firewall regularly!<br />
Secure address<br />
Whenever you log in to <strong>PC</strong> <strong>banking</strong>,<br />
you automatically enter a secure<br />
iT environment. That’s indicated<br />
by the fact that the address<br />
www. bnpparibasfortis.be is preceded<br />
by https://. The extra ‘s’ stands for<br />
‘secure’.<br />
Unique signature<br />
To open a <strong>PC</strong> <strong>banking</strong> session, you<br />
have to identify yourself to the system<br />
using a card reader. This allows you<br />
to sign each of your transactions electronically<br />
using your bank<br />
card (from where the use of<br />
unique signature).<br />
<strong>PC</strong> <strong>banking</strong> 5
Security<br />
is key<br />
you can take your card reader<br />
anywhere. That way you can use<br />
<strong>PC</strong> <strong>banking</strong> in total privacy wherever<br />
you have internet access, even<br />
if you’re on the other side of the<br />
world.<br />
Responsible use<br />
basic precautions obviously need to be taken:<br />
never divulge the secret code for your bank<br />
card and always close your <strong>PC</strong> <strong>banking</strong> session<br />
when you’re finished.<br />
6 Daily <strong>banking</strong>
Online<br />
<strong>banking</strong> for<br />
everyone<br />
<strong>PC</strong> <strong>banking</strong>,<br />
couldn't be easier.<br />
<strong>PC</strong> <strong>banking</strong> is as<br />
versatile as it gets!<br />
<strong>PC</strong> <strong>banking</strong> can be used on virtually<br />
any current computer with an Internet<br />
connection, running most of<br />
the main operating systems<br />
( Windows®, MacOS®, ...). To find out<br />
the minimum technical requirements<br />
your computer has to meet, go to<br />
www. bnpparibasfortis.be.<br />
No software to install<br />
as soon as you’ve signed your contract,<br />
you will receive your card reader.<br />
<strong>PC</strong> <strong>banking</strong> 7
Online<br />
<strong>banking</strong> for everyone<br />
Enter www.bnpparibasfortis.be<br />
in your browser and away you go!<br />
no installation or updates are<br />
required. What’s more, since you<br />
don’t save any data on your hard<br />
drive there’s no danger of you losing<br />
anything.<br />
It’s all clear and user-friendly<br />
No prior knowledge needed<br />
Using <strong>PC</strong> <strong>banking</strong> couldn’t be easier.<br />
Simply go to www. bnpparibasfortis.be,<br />
log in (a quick-start guide is provided<br />
with your card reader) and all your<br />
accounts, loans and insurance policies<br />
with bnP <strong>Paribas</strong> <strong>Fortis</strong> will be<br />
displayed.<br />
<strong>BNP</strong> <strong>Paribas</strong> <strong>Fortis</strong> remembers the visually<br />
impaired<br />
The Comfort Voice card reader has extra large<br />
keys and voice support, so that blind and visually<br />
impaired people can also bank online with<br />
<strong>PC</strong> <strong>banking</strong>.<br />
8 Daily <strong>banking</strong>
Effective<br />
help<br />
<strong>PC</strong> <strong>banking</strong> 9
Effective<br />
help<br />
<strong>PC</strong> <strong>banking</strong> offers<br />
several types of assistance.<br />
Various types of online help are<br />
available to you, whichever <strong>PC</strong><br />
<strong>banking</strong> screen you’re in (help on a<br />
precise term, FaQ, search function,<br />
alphabetical index, ...).<br />
Clear and precise assistance<br />
is always available, so you’ll<br />
never feel lost<br />
The <strong>PC</strong> <strong>banking</strong> Helpdesk<br />
if you still can’t solve your problem<br />
or if you have any technical questions,<br />
the staff at our <strong>PC</strong> <strong>banking</strong> Helpdesk<br />
will be happy to assist.<br />
You can contact the Helpdesk on 02 228 08 88<br />
Monday to Friday, 7 a.m. to 10 p.m., and Saturdays,<br />
9 a.m. to 5 p.m.<br />
alternatively, you can send a message through:<br />
www.bnpparibasfortis.be/helpdesk-en. ‘your<br />
bank/your messages’.<br />
10 Daily <strong>banking</strong>
Easy<br />
<strong>banking</strong><br />
Easy <strong>banking</strong>,<br />
your mobile bank.<br />
Developed as an extension of<br />
<strong>PC</strong> <strong>banking</strong>, Easy <strong>banking</strong> allows<br />
you to perform your <strong>banking</strong> transactions<br />
on your smartphone, tablet,<br />
iPhone or iPad, as you prefer. anywhere<br />
and everywhere, in complete<br />
security. Easy <strong>banking</strong> is available to<br />
customers who have a <strong>PC</strong> <strong>banking</strong><br />
contract and exists in two versions:<br />
a website and an application which<br />
can be downloaded free of charge<br />
from the app Store and from androïd<br />
Market (launched during 2012).<br />
<strong>PC</strong> <strong>banking</strong> 11
12 Daily <strong>banking</strong>
Easy Banking for smartphones and<br />
tablets<br />
m.bnpparibasfortis.be: one address,<br />
two options.<br />
| a public site available to everyone,<br />
full of information to help you with<br />
any problems, to locate the nearest<br />
branch or aTM or to find the contact<br />
information for the branch of your<br />
choice;<br />
| private area reserved for customers<br />
who have subscribed to Easy <strong>banking</strong>.<br />
Provided you have a secure connection,<br />
you can use your mobile phone<br />
to consult the balance of your current<br />
and savings accounts, view your<br />
transaction history and see all the<br />
details of the selected transactions.<br />
you can also make European transfers.<br />
<strong>PC</strong> <strong>banking</strong> 13
Easy<br />
babking<br />
14 Daily <strong>banking</strong><br />
Easy Banking for iPhone,<br />
iPad and Androïd<br />
(launched during 2012)<br />
The application consists of two separate<br />
areas:<br />
| a public area comprising an online<br />
demo, the assist application which<br />
guides you step by step in an emergency,<br />
and infobox (only on iPad),<br />
which gives you important <strong>banking</strong><br />
information;<br />
| a transactions area intended for<br />
customers who have subscribed to<br />
Easy <strong>banking</strong>. a secure connection<br />
allows you to consult tables showing<br />
the income and expenditure of your<br />
current and savings accounts and on<br />
iPad you can also consult four useful<br />
views (current accounts, savings accounts,<br />
investments and credit cards)<br />
with access to your information,<br />
history and transactions, make your<br />
transfers and even create multiple<br />
profiles with a name and photo so that<br />
the whole family can use the application<br />
without any loss of data.
The freedom of Easy<br />
Banking<br />
Accessible<br />
Easy <strong>banking</strong> is accessible 24/7, no<br />
matter where you are. To access the<br />
transactions area, you need a subscription<br />
to Easy <strong>banking</strong>. This can<br />
be done via your <strong>PC</strong> <strong>banking</strong> without<br />
additional cost. you should, however,<br />
bear in mind any connection charges<br />
by your telecom operator, especially if<br />
you are abroad where (roaming) costs<br />
can be very high.<br />
User-friendly<br />
you connect easily via a system that<br />
involves sending an SMS or by means<br />
of a card reader. Simple and easy to<br />
use, Easy <strong>banking</strong> also offers highly<br />
effective and innovative features.<br />
Secure<br />
a highly secure log-in process is<br />
essential to access the area reserved<br />
to Easy <strong>banking</strong> customers. Moreover,<br />
you benefit from added protection for<br />
your transfers to third parties:<br />
<strong>PC</strong> <strong>banking</strong> 15
Easy<br />
<strong>banking</strong><br />
16 Daily <strong>banking</strong><br />
transfers are limited to a maximum<br />
of 2,500 EUR per week per account for<br />
your recorded payees.<br />
Free of charge<br />
European transfers in euro, using<br />
the iban and biC codes as well as<br />
transfers between accounts, are free<br />
of charge. you can use up to 360 SMS<br />
signatures per year free of charge.<br />
beyond this amount, you will be billed<br />
EUR 0.10 per SMS.<br />
Flexible<br />
With Easy <strong>banking</strong>, you can manage<br />
your accounts from almost any device<br />
connected to the internet. We guarantee<br />
the compatibility of all the devices<br />
listed in the table published on our<br />
website.
Find<br />
out all<br />
about<br />
<strong>PC</strong> <strong>banking</strong><br />
The right choice<br />
means the right information.<br />
Maximum<br />
information via<br />
different channels<br />
<strong>BNP</strong> <strong>Paribas</strong> <strong>Fortis</strong> believes that the<br />
right choice begins with clear and<br />
precise information:<br />
| Visit www.bnpparibasfortis.be.<br />
| Make an appointment at one of<br />
our branches.<br />
| Call us on 02 261 11 11<br />
(Monday to Friday, 7 a.m. to 10 p.m.,<br />
and Saturdays, 9 a.m. to 5 p.m.).<br />
<strong>PC</strong> <strong>banking</strong> 17
Applying<br />
for <strong>PC</strong> <strong>banking</strong><br />
How to get<br />
<strong>PC</strong> <strong>banking</strong>.<br />
18 Daily <strong>banking</strong><br />
To apply for your <strong>PC</strong> <strong>banking</strong>:<br />
| Visit<br />
www.bnpparibasfortis.be/pcb-demand.<br />
| Call us on 02 261 11 11<br />
(Monday to Friday, 7 a.m. to 10 p.m.,<br />
and Saturdays, 9 a.m. to 5 p.m.).<br />
| Make an appointment at one of<br />
our branches.
Did you know?<br />
Customers with business accounts can use<br />
<strong>PC</strong> <strong>banking</strong> Pro.<br />
This version offers all the benefits of <strong>PC</strong> <strong>banking</strong>,<br />
plus additional services aimed at the business<br />
world: authorising employees to perform<br />
certain transactions, importing payments<br />
prepared in your accounting program, monitoring<br />
your business loans, etc. Find out more at<br />
www. bnpparibasfortis.be/professionnels or any<br />
branch of bnP <strong>Paribas</strong> <strong>Fortis</strong>.<br />
<strong>PC</strong> <strong>banking</strong> 19
Advice?<br />
Information?<br />
Financial transaction?<br />
bnP <strong>Paribas</strong> <strong>Fortis</strong> is here for you.<br />
Kantoren<br />
Telefoon<br />
Internet<br />
GSM<br />
Visit your branch<br />
(by appointment, Mo–Fr to 7pm; Sa 9–noon)<br />
Call us on 02 261 11 11<br />
(Mo–Fr, 7am–10pm; Sa 9am–5pm)<br />
Visit www.bnpparibasfortis.be<br />
(24/7)<br />
Visit our mobile website m.bnpparibasfortis.be<br />
(24/7)<br />
bnP <strong>Paribas</strong> <strong>Fortis</strong> is the commercial brand name of <strong>Fortis</strong> bank sa/nv, registered and<br />
acting as insurance agent under FSMa n° 25.879 a on behalf of ag insurance sa/nv.<br />
bnP <strong>Paribas</strong> <strong>Fortis</strong> distributes the insurance products of ag insurance.<br />
<strong>Fortis</strong> bank sa/nv<br />
Montagne du Parc/<br />
Warandeberg 3<br />
1000 brussels<br />
RPM/RPR brussels<br />
VaT bE0403.199.702<br />
FSMa n° 25.879 a<br />
ag insurance sa/nv<br />
bd E. Jacqmain/<br />
E. Jacqmainlaan 53<br />
1000 brussels<br />
RPM/RPR brussels<br />
VaT bE0404.494.849<br />
This brochure is printed<br />
on 100% recycled<br />
paper with the<br />
European Ecolabel<br />
E.R./V.U.:<br />
Francis Peene,<br />
<strong>Fortis</strong> bank sa/nv,<br />
Montagne du Parc/<br />
Warandeberg 3,<br />
1000 brussels<br />
iE9107 i 04-2012 i 17565_019720160669 Made in <strong>BNP</strong> <strong>Paribas</strong> • Media Processing