PROGRESS MAGAZINE - Eller College of Management - University ...

PROGRESS MAGAZINE
THE UNIVERSITY OF ARIZONA
Eller College of Management
Fall 2006
Entrepreneur MAGAZINE NAMES ELLER #1
Scientific start-up one of 10 ventures fueling the economy

T H E L A T E S T
New Rankings
U.S. News & World Report
Best Colleges 2007
Undergraduate
Business Programs
#18 overall
#10 among public universities
MIS #4
Entrepreneurship #7
Marketing #21
The Princeton Review and
Entrepreneur magazine
#1 in Undergraduate
Entrepreneurship
#6 in Graduate Entrepreneurship
W W W . E L L E R . A R I Z O N A . E D U
ON THE COVER
Top-ranked program fuels
college-wide innovation
page 16
AWARDING EXCELLENCE
New McCord Scholars program rewards
business school students statewide
page 2
MINING THE DARK WEB
MIS terrorism research garners
nationwide attention
page 6
Fall 2006
P R O G R E S S M A G A Z I N E
FEATURE
16 Eller #1 in Entrepreneurship
Top-ranked program fuels college-wide innovation.
BRIEFINGS
2 McCord Scholars Program Awards Excellence
3 2006-2007 New Faculty
6 Mining the Dark Web
8 New Paper Demonstrates Surprising
Result of Tighter Borders
9 Paving the Way for Collaboration
INNOVATIONS
10 Summer in the City
11 MS-MIS Program Attracts Future
Technical Entrepreneurs
CONNECTIONS
12 Field Project Success Drives Demand
for Advanced Projects
14 Eller MBA Attracts Top Professionals
GATHERINGS
24 Distinguished Speaker Series
25 Executive Education
26 Homecoming / Save the Date
ALUMNI NOTES & PROFILES
28 Profile: Anne Mariucci, Accounting and Finance '78
29 Alumni Notes
30 Profile: Ralph Martel, MBA ‘98
31 Profile: Avery Moon, Economics, Applied
and Industrial Mathematics, and Entrepreneurship ‘98
LAST WORD
32 Last Word on Innovation
William E. Conway, Jr. Founding Partner and Managing
Director of The Carlyle Group
On the Cover
MSDx developed a business plan to commercialize a blood test for multiple sclerosis.
L-R: Simran Nirh, Marie Wesselhoft, Stephen Bassett, and Alan Conger with director
of product development Ray Jacolik.
From the Dean
Let Us Hear from You
Please e-mail comments, questions, or feedback to progress@eller.arizona.edu.
Director of Marketing and Communications: Julie Krell • Editor: Liz Warren-Pederson • Publications Manager: Marsha Dean
Photography: Thomas Veneklasen (unless otherwise noted) • Design and Production: Shevon Johnson Graphic Design • © 2006 The University of Arizona
Big entrepreneurial successes get a lot of attention. A great idea
conceived in a suburban garage that morphs into a billion-dollar
corporation is a classic riff on the American Dream. From the start, this
country has celebrated and revered the self-made man or woman who
makes it to the top on determination alone.
But success is not measured exclusively by gross revenues. On our cover, the
team behind a company called MSDx gathers in its lab, setting into motion a
business plan that it developed in the McGuire Center for Entrepreneurship
to commercialize a patented blood test for multiple sclerosis. The next
Google? Probably not. But once approved by the FDA, the technology it will
bring to market has the potential to affect many thousands of lives.
As research deepens our understanding of entrepreneurship — which to this
day struggles to achieve credibility as an educational discipline — it has
become clear that it is not about capturing lightning in a bottle. It is a
process and a mindset that can be learned.
I am proud that the Eller College of Management is a leader in teaching
entrepreneurship to undergraduate and graduate students whose
hard-won knowledge will influence our state and nation’s economy.
While the recent rankings are wonderful news, they only serve
to underscore the success our graduates achieve in the world
of practice.
Paul R. Portney
Dean and Halle Chair in Leadership
Dean Paul Portney
FALL 2006
1

BRIEFINGS
Awarding Excellence
McCord Scholars program rewards outstanding undergraduate business students statewide.
On October 20, five Eller College students
were named the first McCord
Scholars. The program was established in
May by Phoenix residents Robert and
Sharon McCord to support up to 12 Eller
juniors and seniors with $10,000 scholarships
to apply toward costs including
tuition, fees, books, and living expenses.
“We are extremely proud of these outstanding
business students and grateful
to the McCord family for their generosity,”
said Eller College dean Paul Portney.
Matthew Baum (Tucson, Ariz.), Sasha
Meschkow (Scottsdale, Ariz.), Amrietha
Nellan (Tempe, Ariz.), Daniel Sands
(Scottsdale, Ariz.), and Stephanie White
(Tempe, Ariz.) will each receive a
$10,000 scholarship.
“I couldn’t be more thrilled to be
awarded the McCord scholarship,” said
Sands. “Business is certainly the path
that will allow me to make a difference.
This scholarship enables me to pursue a
rigorous business curriculum focused on
the world economy which I believe is
important due to globalization.”
“Dan, Sasha, Stephanie, Matthew, and
Amrietha are the best of the best among
business undergraduates,” said Portney.
“The scholarships will enable them to
take full advantage of an excellent Eller
College education and make significant
contributions to the business community
upon graduation.”
The McCord Scholars program is not
limited to the Eller College. The McCord
family donated a total of $10 million to
business schools statewide: $1 million to
the College of Business Administration at
Northern Arizona University, $3 million to
the Eller College, and $6 million to the
W.P. Carey School of Business at Arizona
State University.
“Each of the universities has an important
role,” says Robert McCord. “We
L-R: Matthew Baum, Amrietha Nellan, Eller College dean Paul Portney, Sacha Meschkow,
Daniel Sands, Sharon and Robert McCord, UA president Robert Shelton, and Stephanie White.
wanted to spread it out to maximize the
ability of Arizona’s universities to keep the
best and brightest students in-state.”
The majority of undergraduate students
must work to support themselves while
attending college. “My concern is that in
Arizona, public support is not enough,”
says McCord. “And typically, there are
more avenues of support for students at
the graduate level.” The McCord scholarships
will reward top-performing undergraduates,
allowing them the freedom to
focus on their academic experience.
“Twenty years ago, I used to recruit at
The University of Arizona,” says McCord.
“The Eller College has made great strides
over the years.” Eller recently entered the
top ten in public business schools, according
to U.S. News & World Report.
"Education is critical to maintaining
competition in the international marketplace,”
says McCord. “Sharon and I hope
that this financial assistance will make a
difference in the ability of talented students
to finish their education at these
exceptional business schools.”
MAKING A DIFFERENCE
While Robert and Sharon McCord’s
extraordinary gift to Arizona’s three
universities will continue to benefit
students in perpetuity, the couple also
directs philanthropic efforts to other
areas. Robert is involved with Habitat
for Humanity, and Sharon serves on the
board of Childhelp USA, which offers
an array of child abuse prevention and
education programs nationally.
Robert is retired CEO of Coldwell
Banker Residential Brokerage, an
umbrella organization of 40 real estate
offices with 2,200 sales associates
throughout Arizona, accounting for
nearly $7 billion in total closed sales
volume in 2005. Sharon also works in
real estate and continues with Coldwell
Banker Residential Brokerage.
The couple has five children, two
of whom live in Arizona.
New Faculty
AT THE ELLER COLLEGE
This fall, the Eller
College welcomed
seven new faculty
members to its roster of
top educators
and researchers.
These leaders
will make contributions
in the departments
of accounting,
economics, finance,
management and
organizations, and
marketing. Progress
caught up with them to
find out about their
professional and
personal interests.
Steven Boivie
Assistant Professor of
Management and Organizations
Ph.D., University of Texas at
Austin, 2006
Steven Boivie came to the Eller College
from the University of Texas at Austin,
where he earned his Ph.D. and taught
courses in strategic management to
undergraduates. His research is focused
on boards of directors and corporate
governance, and he is currently preparing
his dissertation for publication. The dissertation
explores how the board’s human
and social capital can influence the firm’s
performance. “I also looked at how the
corporate governance profiles of firms
may affect the attractiveness of the board
position to high-quality directors,” he
says, “and I am developing projects that
examine the labor market for directors
as well as factors that influence
director compensation.”
Mei Cheng
Assistant Professor of Accounting
Ph.D., University of Southern
California, 2006
Mei Cheng earned her Ph.D. at the
University of Southern California,
where she also lectured in accounting.
Her areas of research interest include
archival empirical financial accounting
and equity market and debt market
reactions to accounting information.
Her research has most recently been
cited in The Economist. Cheng earned
her undergraduate degree in Beijing
and worked in Canada before coming
to the U.S. She says that in China,
accounting education emphasizes
memorization, whereas in the U.S. the
emphasis is on understanding. In
Canada, she notes that it falls somewhere
in between. “There is something
in common,” she says, “you've got to
study and work hard.”
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BRIEFINGS
New Faculty
AT THE ELLER COLLEGE
Eric Kelley
Assistant Professor of Finance
Ph.D., Texas A & M University, 2004
Before joining the Eller College, Eric
Kelley taught as an assistant professor
of finance at Washington State
University. His current research is related
to how institutional investors affect
stock prices, with one project considering
all institutions and a second related
to hedge funds. In the recent paper,
“Evidence to the Contrary: Weekly
Returns have Momentum,” Kelley
shows that stocks with very high
returns in a given week continue to
outperform stocks with very low
returns from that same week for at
least the next year. “This result is surprising
because existing research views
extreme weekly returns as too extreme
and attempts to explain them in that
light,” Kelley says.
Yong Liu
Assistant Professor of Marketing
Ph.D., University of British
Columbia, 2002
Yong Liu’s work has been published in
Marketing Science and Journal of Public
Policy and Marketing, and his research
was recently cited in The New York Times.
He comes to the Eller College from
Syracuse University. While Liu’s research
examines the effects of advertising and
third-party information, such as word-ofmouth,
on the motion picture industry,
he earned his bachelor’s and master’s
degrees in engineering economics from
Tianjin University in China.
“A large part of engineering economics
involves studying market trends to help
manufacturing firms make investment
decisions on their facilities,” he explains.
“So the transition to marketing and
consumer research was very natural.”
Monica Stefanescu
Assistant Professor of Accounting
Ph.D., Pennsylvania State
University, 2006
Monica Stefanescu is originally from
Romania, where she earned her bachelor’s
and master’s degrees in accounting. She
came to the U.S. to earn her Ph.D. and
pursue her research interests, which
include financial reporting issues and corporate
governance. Stefanescu notes that
the higher education system in the U.S. is
very different than in Romania. In the
U.S., she says, “Students have a wider
choice in terms of what and how many
courses to take each semester and
whether to choose a fast-track approach
to their undergraduate education.”
Currently, she says, the Romanian system
is undergoing significant changes and is
moving toward the model applied in the
U.S. Prior to pursuing her doctoral degree,
Stefanescu worked as a corporate
accountant.
Mark Stegeman
Associate Professor of Economics
Ph.D., Massachusetts Institute of
Technology, 1987
Mark Stegeman’s research has been published
in Games and Economic Behavior,
Econometrica, and the International Journal
of Industrial Organization. Stegeman was
a visiting professor at the Eller College in
2005-2006, and comes here full time from
Virginia Polytechnic Institute and State
University, where he served as associate professor
of economics. His research interests
include game theory and industrial economics,
and one of his recent empirical papers
explores entry and exit in the wine industry.
“We are looking at firm-level data concerning
the wine industry in the period immediately
following the ending of prohibition,”
he explains. “By examining the flood of entry
followed by many exits, we seek to test
various hypotheses concerning what causes
individual firms to enter and exit.”
Mo Xiao
Assistant Professor of Economics
Ph.D., University of California at
Los Angeles, 2003
Mo Xiao came to the Eller College from
the University of Rochester, where she
was an assistant professor of economics.
Xiao is currently working on a
research project titled "Entry Threat
and Entry Deterrence: The Timing of
Broadband Rollout.” “It's centered on
the relationship between the number
of competing firms and the extent of
actual competition,” she explains. “In
particular, my co-author and I use the
evolution of the zip code-level market
structure of facilities-based broadband
providers from 1999 to 2004 to investigate
how a firm adjusts its entry
strategy when facing the threat of
additional entrants.”
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Q&A
PROGRESS:
What book is on your nightstand?
Steven Boivie: Me Tanner, You Jane by
Lawrence Block. Lawrence Block is one of
the greatest mystery writers alive.
Eric Kelley: I’m currently reading 2 books
— The Secret Message of Jesus by Brian
McLaren and The World is Flat by
Thomas Friedman.
Yong Liu: Most of my reading is
entertainment magazines (not so much for
entertaining, but for news and interesting
issues for potential research) and the
media section of major newspapers.
Mark Stegeman: All the Shah's Men by
Stephen Kinzer.
PROGRESS:
Why did you want to come to The
University of Arizona?
Mei Cheng: First of all, UA has a very good
reputation in accounting research. Secondly,
the people here are very nice, polite, and
warm. Thirdly, I love the Grand Canyon and
the beautiful red rocks of Sedona.
PROGRESS:
What have you been listening to lately?
Monica Stefanescu: I like all sorts of
music, from world beat to classic rock to
jazz. My current favorite is the British group
Touch and Go.
Mo Xiao: Leonard Cohen and Tom Waits
are my favorites. A friend of mine gave me
Starsailor's Love is Here as a farewell gift
right before I was about to take the road
from Rochester, NY to here. I totally enjoyed
it during my two week road trip.

BRIEFINGS
RESEARCH REPORT
Mining the Dark Web
MIS department develops terrorism informatics.
In the wake of the World Trade Center disaster five years ago, one of
the issues that came into sharp focus was the unpreparedness of law
enforcement and the intelligence community to collect, analyze, and
interpret data on terror cells.
“Law enforcement was getting very deep information from their
investigations,” says McClelland Professor of MIS Hsinchun Chen, but
by researching on a case-by-case basis, “they were doing it the oldfashioned
way. They were behind by many years.”
In 2003, Chen participated in a Sandia National Laboratory conference
called KnowFest, which explored the possibility of creating a terrorism
knowledge network.
“The idea was to bring a methodology to it, to look at the issue on a
large scale through collection and analysis,” he continues. Traditional law
MOSUL, IRAQ SUICIDE BOMBING VIDEO FROM THE DARK WEB ARCHIVE
Hsinchun Chen, professor of MIS
and director of the Artificial
Intelligence Laboratory.
PHASE 1: Planning Session PHASE 2: Farewell PHASE 3: Suicide Truck Preparation PHASE 4: Explosion
enforcement and intelligence analyses monitor a specific person’s
online activities, but after the conference, Chen and a team of
Eller graduate students created a series of programs and mechanisms
to capture the big picture of terrorism informatics through
what has become known as the Dark Web project.
The team designed a set of programs to comb through the
Internet, collecting and tracking terrorist and extremist websites
— resulting in a digital library of two terabytes’ worth of material
including websites, forums, and video clips. The database is one of
the largest such collections in the world.
In the second phase of the project, Chen says his team performs
analysis, including content analysis to address how terror
cells use their web presence to recruit, fundraise, train, and disseminate
propaganda internally and externally. Though the Dark
Web project has collected some 1,500 websites to analyze, Chen
notes, “Sites are stale — it’s the forums that are more interesting.”
Terror groups that are sophisticated
enough to host forums on their websites
— which let visitors and administrators
post messages online — have allowed the
Dark Web team to explore authorship
analysis in English, Chinese, and Arabic.
Authorship analysis is the process of
determining an individual’s “writeprint” or
unique habits of syntax and other considerations.
It was the same assessment
applied to the works of Shakespeare
when the sole authorship of his plays was
called into question.
Terror cell forums also enable sentiment
analysis, monitoring how infectious
ideas catch fire online and galvanize ter-
THREAD INTERACTION NETWORK —
rorists to take violent action. Chen says
that by tracking those infectious ideas, it
might be possible to seek remedies in the
political arena and counter the message
before the ideas escalate into violence.
But countering extremist measures
falls outside Chen’s expertise. “I’m a professor,
not in the CIA,” he says. “We don’t
give leads. What we do is help agencies
who come to us for assistance to develop
a systematic methodology and advanced
technologies. We can teach them to use
the tools we’ve created.”
It’s the same model Chen applied when
he developed COPLINK, an integrated system
of law enforcement databases to
support crime analysis through a webbased
interface. The program is now in
use by more than 300 police departments
across the U.S., including throughout the
state of Arizona.
“COPLINK was a pretty black and white
program,” says Chen. “We are the good
guys and they are the bad guys, and we
are helping cops do their jobs. The Dark
Web can be a gray area.”
An evaluation of the thread
interaction network reveals a
core set of participants at the
heart of a forum discussion.
Even defining which groups can be considered
terrorist organizations proved challenging.
“The term ‘terrorist’ is politically
charged,” says Chen. One country’s freedom
fighters can be another country’s terrorist
group. Chen says that in their process of
definition, he and his researchers considered
the policies of the U.S. State Department,
the European Union, and China, among others.
The Dark Web project ultimately follows
terror groups as defined by the U.S. State
Department and extremist groups as defined
by the Anti-Defamation League and the
Southern Poverty Law Center.
Also challenging: many of Chen’s team of
master’s and Ph.D.-level MIS students hail
from the regions affected by terrorist activity,
including Palestine and Lebanon. “We’re
an international group,” he says, and part of
the reason is necessity, since they might not
otherwise have the resources to translate
the range of languages represented in the
Dark Web. But, he says, the project is
emotional and people can’t help but
get involved.
In his own assessment, Chen notes that
what’s more alarming than the roughly 20%
of fundamentalist Muslims who might be
sympathetic to terror groups like al-Qaida
are the 60% who are in the middle — those
who may become “homegrown” terrorists.
“They can be stirred up by events, but also
flipped from off to on,” he says. “They are
not the hardcore people, but they are a
huge population and that’s the scary part.”
Chen says the Internet has become a flattening
tool, but is not without hope that the
technology he has pioneered might be used
by law enforcement officials and intelligence
analysts to counter the ability of
extremist groups to sway the people in the
middle, and to predict and prevent terror
attacks. “That’s our noble goal,” he says, “to
make the world a better place.”
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BRIEFINGS
RESEARCH REPORT
Crossing Over
New paper
demonstrates
surprising results
of tighter
border security.
Border controls may
contribute to creating
more permanent
illegal population.
“Border controls may not be an effective
means to reduce the level of the
illegal alien population in the United
States,” says Manuela Angelucci, assistant
professor of economics at the Eller
College. “In fact, they may increase the
stock of undocumented migrants and
contribute to creating a more permanent
illegal population.”
It’s not an intuitive conclusion, but in
her forthcoming paper “U.S. Border
Enforcement and the Net Flow of
Mexican Illegal Migration” Angelucci
demonstrates the result by analyzing
unpublished Immigration and Naturalization
Service data on enforcement
intensity that was merged with individual
illegal migration information from
the Mexican Migration Project.
Angelucci examined data from the
1970s through the 1990s and concluded
that the higher cost of migration due to
heightened border enforcement may
increase the number of illegal entrants.
The increase in border policing discourages
first-time prospective migrants
from attempting an illegal trip to the
United States. However, it also prevents
some illegal migrants from leaving the
Manuela Angelucci, assistant professor
of economics.
U.S. to return to Mexico. According to her
research, they stay in the U.S. longer to
recoup the higher cost of entry and
because continuing a pattern of return
migration has become increasingly risky.
In a less restrictive era, these migrants
returned to Mexico on a regular basis.
“One may argue that border enforcement’s
objective is to stem migrant
inflow, and that different policies are in
place to reduce the stock of illegals.
However, in practice this is not the case,”
she says. Angelucci points to the scarce
implementation of policies such as
interior enforcement and employer
sanctions. The result is that the net flow
of illegal entrants is unaffected by the
increase in spending and personnel at
the border.
Another more subtle effect of tight
border policing may be the observed
move of migrant occupations from agriculture
into construction, retail, and
manufacturing. She suggests that tighter
enforcement might select for more highly
skilled workers — perhaps only workers
who expect a higher return will make the
greater investment of time, energy, and
money necessary to cross.
Fletcher McCusker (left), founder and CEO
of Providence Service Corporation, is no
stranger to collaborative networks: in
addition to providing and managing government-sponsored
social services, his
organization manages social services
provider networks. An entrepreneur who
has worked in the public, private, and
nonprofit sectors, McCusker has a unique
understanding of each sector’s particular
needs. He and H. Brinton Milward (right)
are discussing possible new initiatives to
improve training for public administration
students at the School of Public
Administration and Policy.
Paving the Way for Collaboration
Providence Service Corporation Chair in Public
Management helps the School of Public Administration
and Policy meet needs of tomorrow’s leaders.
In today’s global community,
endeavors from nation building to
disaster relief require an unprecedented
level of collaboration
between corporations, governments,
and nonprofit organizations,
and the School of Public Administration
and Policy at the Eller
College is training public and
nonprofit managers to meet
the challenges posed by these
changing relationships.
The Providence Service Corporation
Chair in Public Management,
awarded to H. Brinton
Milward, associate dean and
director of the School of Public
Administration and Policy, ensures
that the shifting paradigm in public
management will be accompanied
by state-of-the art research leading
to a revolution in the public
management curriculum.
Earlier this year, Milward and
McClelland Professor of Public
Administration and Policy Keith Provan
co-authored a comprehensive guide
to managing collaborative networks
based on 15 years of joint research
in what is believed to be the first
managerial handbook of its kind. The
guide provides cross-sector tools that
empower organizations to work
together outside of the traditional
bureaucratic command-and-control
model.
Milward says that the Providence
Service Corporation Chair in Public
Management will fund new research
and collaborative management efforts
with leading schools in the field, building
a new base for public management
on a foundation of sound research.
These collaborations will also yield new
curricular material for the classroom,
including new case studies and exercises
that will be made available to
other public management programs.
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INNOVATIONS
Summer in the City
Eller students explore career options in New York and London.
In May, two week-long adventures in
major financial markets helped Eller graduates
and undergraduates map out career
paths. Thirteen students traveled to
London for site visits that included the
U.K. Parliament and the London Stock
Exchange. That same month, students
traveled to New York to visit companies
such as Deutsche Bank, the Federal
Reserve Bank, and Goldman Sachs.
Eller undergraduates Adriana Martinez (left),
Matthew Baum, and Heather Larson visit the
New York Stock Exchange.
Undergraduate Programs photo
New York City Study Tour
For accounting and finance double
major Adriana Martinez, participating in
Eller’s annual New York Study Tour to
New York gave her invaluable insight
into the corporate cultures of several
banks, helping her to identify potential
employers with values and work environments
that suit her.
“It made me a lot more focused,” she
says. “I knew I wanted to work in
investment banking, but I didn’t know
which bank I wanted to work for.”
Before the trip, Martinez thought
that working for one bank would be
much the same as working for another,
but meeting with executives from several
institutions changed that perception.
After visiting companies with formal
settings and individual-focused
work, she realized that she would thrive
in Merrill Lynch’s friendly, team-based
environment. She later visited the company’s
Tucson offices and landed a fall
internship with a financial advisor.
For some students like Martinez, the
trip confirmed that they were on the
right path and helped them to hone in
on career objectives. For others, the
opportunity to observe the working
world — a preview of things to come —
made them reexamine priorities, and
even consider changing majors to pursue
compelling options they had not
considered.
“The trip was great — really valuable,”
says Martinez. “We learned so much
from the companies and got to see the
‘real’ side of business.”
Kuanling Liu photo
Finance instructor Chip Ruscher with
Kuanling Liu at the Bank of England
Museum in London.
London Finance Trip
Echoing Adriana Martinez’s experience
in New York, master of
finance student Kuanling Liu says
that participating in the London
trip helped her pinpoint the type of
company she would like to work for
in the near future. Most importantly,
she says, “By visiting different
kinds of companies, including
banks, auction houses, exchanges,
insurance institutions, financial
media companies, and accounting
firms, I had a great chance to look
into the companies and directly
discuss internal operations with
their employees.”
But the trip also yielded valuable
insight into English culture — historically
and from a business perspective.
“I am an international student
from an Asian country,” says
Liu. She says her experience in
London opened her eyes and gave
her another window into Western
culture outside the United States.
Leading by Change
Futures Council drives curricular evolution.
Conventional wisdom holds that if
something is not broken, there’s no need
to fix it. But the Eller College’s Management
Information Systems (MIS) department
— ranked among the top five programs
in the country for 18 consecutive
years by U.S. News & World Report —
decided to buck convention by radically
redesigning its already-successful
master’s program to reflect changing
industry needs.
Just before its 30th anniversary in
2004, the MIS department launched the
Futures Council to address changes in the
marketplace as more and more technology
is outsourced. “We wanted to find out
how business people view the changes in
information technology, and wanted an
ongoing collaboration to see how any
curricular changes we made would affect
the work life of our future graduates,”
says MIS department head Mohan
Tanniru. The department took the Futures
Council on the road, meeting with key
executives in cities including Phoenix,
Chicago, Detroit, Milwaukee, and
Washington, D.C. “We synthesized feedback,
presented it at our anniversary celebration,
and used it as a starting point to
OUTSOURCING AND THE FUTURE OF IT
More and more, the Eller College’s Management Information
Systems (MIS) department has had to battle the perception
that all IT jobs are being outsourced to companies in emerging
economies such as India and China. But, says MIS department
head Mohan Tanniru, it’s not true.
The industry has simply evolved: corporate IT departments
are no longer tasking a team with creating a system that can
do X, Y, and Z. “Now they are looking for people who can be
project managers and integrators of systems they purchased,”
says Tanniru. In the system development lifecycle of plan, analyze,
design, and implement, the old paradigm invested the
most time in the design phase. But those are the jobs that have
redesign the curriculum of the master’s in
MIS program,” says Tanniru.
He explains that the assumption people
have is that IT jobs are leaving the U.S. But
in fact, the jobs are still here — the master’s
in MIS has 95% placement in the first
four months after graduation — it’s just
that companies are seeking new types of
people in what has become a global workforce.
Tanniru says that in the 1980s and
90s, the industry emphasized the analysis
and design phases of the system development
lifecycle, but that in the late 90s and
into today, the emphasis has shifted to
understanding how new technologies such
as the Internet can add value to a company
as a part of the planning phase.
“Corporations are looking for people who
can examine how new technology can be
implemented to benefit the company as
a whole,” says Tanniru. “They need to think
like entrepreneurs, and we need to make
sure that the curriculum reflects that.”
Curricular changes to the master’s in
MIS program, based on Futures Council
feedback, went into effect this fall. “These
changes evolved out of constant dialogue
with corporations,” says Tanniru. “We are
continually seeking input on the in-depth
Mohan Tanniru (right) with Futures Council
attendees in Orlando, Fla.
learning objectives of courses, finding out
the key things students should practice
while in the program.”
“It’s not easy to change,” he continues.
“Our faculty made a collective decision to
embrace change by reexamining the curriculum
and to lead the field by taking
this risk. We’re not waiting five years to
see how the field changes, we are using
the Futures Council as an input mechanism
for leading that change.”
The Futures Council continued in
2006 with conferences in Florida,
Massachusetts, and California, and the
MIS department is working to expand the
program’s overseas reach, hoping that
Singapore, India, and Korea will join
Manchester, England, on the list of
international conference locations.
moved overseas. Now a new cycle — called the strategic IT lifecycle
— preceeds the system development lifecycle. It’s this new
lifecycle that requires workers who can apply entrepreneurial
thinking to problem solving and recognize potential in new
technology. Curricular changes in the Eller master’s in MIS program
ensure that the next generation of IT leaders are prepared
to operate in this new framework.
“Young students should not be discouraged from the IT profession,”
says Tanniru. “The MIS department is developing K-12
programs and summer camps as a mechanism to educate students,
parents, teachers, and the community that the future
holds exciting opportunities in this field.”
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MIS department photo

CONNECTIONS
Textbook Win-Win
MBA Field Project success drives demand for advanced projects.
Increasingly, business schools recognize
that the key to an engaging and rigorous
MBA experience lies in experiential learning
— taking students from the classroom to
the office and boardroom, where academic
acumen is transformed into managerial
substance.
“These are not extracurricular activities,”
says associate dean and Eller MBA director
Brent Chrite. “It’s easy for students to stay
in class and take a few tests, but we need
to get them out of their comfort zones.
Experiential learning through field projects
is a risk — the stakes are higher, and
students need to create value for the
companies with which they work.”
At the Eller College of Management, student
consulting teams have brought entrepreneurial
energy and creativity to bear in
tackling organizational challenges from
market strategy to pricing analysis, and the
success of these collaborations with local
and regional companies has resulted in a
new initiative: advanced field projects.
This fall, six interdisciplinary teams of
graduate students — each led by a secondyear
MBA student who already completed a
spring semester field project — will take on
in-depth challenges for companies and
nonprofit organizations such as Toyota,
United Way, Emerson Electric, and The
Freshwater Group.
At the end of the spring semester, the
participating students self-selected the
companies they are consulting for this fall
based on career goals and interest in the
defined organizational challenge. In
August, the student teams met with company
executives to define the scope of the
project and the expectations for success.
On December 1, the teams will present
their results in a field project showcase.
Progress checked in with two teams as
they began the process, and will follow
their results in an upcoming issue.
Eller College photo
PROJECT OVERVIEW: TOYOTA
MBA candidates Ada Ling and Terry Fan have teamed with master’s
in engineering candidates Xu Li and Yejuan Long in a consulting
project for Torrance, Calif.-based Toyota Motor Sales, U.S.A., Inc.
(TMS/USA), which oversees Toyota sales and operations in 49 states.
“TMS/USA is interested in developing an optimized IT sourcing and
supplier management approach that leverages the benefits inherent
in the Toyota Way and the Toyota Production System,” explains Tom
Miller, who consults with the students on behalf of the company.
“We are seeking a detailed recommendation for a comprehensive
sourcing and supplier management approach that considers the
benefits of the various philosophies and approaches commonly used
by Toyota Production System, by US Government agencies, and by IT
organizations.”
“My role is providing necessary quantitative assistance and IT outsourcing
strategy analysis in the project,” says Li. “It’s a great experience
to collaborate with MBA students from the Eller College. They
are really professional and well-organized in business consulting.”
Tom Miller of Toyota (second from left) with faculty advisor Lisa Ordóñez (left) consult
with the Field Project team.
PROJECT OVERVIEW: THE FRESHWATER GROUP
L-R: Ben McDonald and Teresa Kolodny consult with
Bill Zachau of The Freshwater Group team.
The Freshwater Group — a senior living development company
formed in 2005 by The Fountains founder David Freshwater (Eller MS
Finance ‘81) — hired an Eller College field project team to develop a
new methodology for its market research.
Eller College paired MBA ‘07 candidate Ben McDonald with Teresa
Kolodny, a Ph.D. candidate in Rehabilitation with a dual minor in
Special Education and Gerontology, to meet the challenge.
“My role is to help bridge the business element of our project with
the social service element,” says McDonald. “I'm using the knowledge
and skills from both my background and Eller MBA education to help
our team create better living conditions for our society's elderly.”
McDonald traces his interest in working with seniors to his freshman
year at Northern Arizona University, during which he volunteered at
a nursing home. “I was moved by the ubiquitous desperation of the
residents and thought to myself, ‘There's got to be a better way to
take care of our nation’s elderly than this.’” He also managed a
small assisted living home in Verde Valley, Ariz., and this summer
completed a management internship with a retirement community
in Oro Valley, Ariz.
“I find this project very appealing because I work with people who
are aging and who are worried about the supports they will have in
the future,” says Kolodny. “As a prior director of a large human services
agency and counselor, being organized and getting teams
together has been a primary function for me, so this feels natural.”
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Eller College photo

CONNECTIONS
Meet the Execs
Eller MBA program attracts top professionals.
In addition to outstanding new
full-time and evening MBA classes,
this fall the Eller College inaugurated
a Phoenix-based Executive MBA
cohort comprised of 55 exceptional
executives from Arizona and
the Southwest. “This represents an
important component of a strategic
portfolio of both degree and nondegree
programs that the Eller MBA
program will be delivering in the
Phoenix area,” says MBA director and
associate dean Brent Chrite. It also
represents significant growth in a
program which launched just
a year ago. Following the fall
graduation of the inaugural class
of Executive MBAs, the program is
gaining recognition for its innovative,
module-based curriculum and
focus on real-time returns.
We are pleased to introduce you
to some of the outstanding individuals
who are taking advantage
of Eller’s Evening and Executive
MBA programs designed for busy
working professionals.
“Lately I've been involved in developing
new technologies for molybdenum
processing, tackling the engineering
challenges, but also completing feasibility
studies, economic justifications, environmental
impacts, market impact studies,
even legal evaluations. An MBA will help
me better communicate with the range
of people I work with, from accountants
to environmental engineers.”
Peter Amelunxen photo
PETER AMELUNXEN
Evening MBA ‘08
Senior Process Engineer, Phelps Dodge Climax
Peter Amelunxen earned an undergraduate
degree in mining engineering from The
University of Arizona, and a master’s in mineral
processing engineering from McGill University in
Montreal, Canada. “During my eight-year career,
I've worked in several different applications of
metallurgy,” says Amelunxen. “I've also been
fortunate to have worked on many projects in
Chile, South Africa, and Papua New Guinea,
among others.”
“I am planning to leverage my MBA
to broaden my knowledge and
apply key learning for more effective
strategic business planning.
The Innovation Project will provide
immediate return on my investment
and also build a foundation
for the future.”
CARMEN BELL
Executive MBA ‘07
Senior Vice President Home Equity Sales,
Wells Fargo Consumer Credit Group
At Wells Fargo, Carmen Bell is responsible for
direct to consumer home equity sales via
Internet and phone channels, including 150+
telesales consultants in Phoenix and Colorado
Springs. She earned her undergraduate
degree in business management from Briar
Cliff College in Iowa, where she was a twosport
athlete in softball and volleyball.
“My company was recently acquired
by a global corporation with exciting
growth expectations, so the Eller
Executive MBA program will assist
me in charting accelerated growth
strategies. Ultimately, I hope that this
program prepares me to assume a
greater leadership role.”
DAVID CANHAM
Executive MBA ‘07
Senior Vice President, Sales,
Direct Alliance Corporation
David Canham has over 20 years of IT industry
experience in the fields of sales, marketing,
and product management. “I have had the
opportunity to work with many bright and
creative leaders over the years,” he says. “I am
most proud of being part of a small team that
was given the opportunity to start a subsidiary
company for IBM.” The experience
allowed Canham and his family to move to
the U.S. from Canada in 1993, and they have
since become U.S. citizens.
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Carmen Bell photo
Eller College photo

FEATURE
ELLER #1 IN ENTREPRENEURSHIP
Top-ranked McGuire Center fuels entrepreneurial
innovation throughout the Eller College.
BUILDING
on SUCCESS
1 2 3 4 5 6
L-R: Recent graduates Stephen
Tanenbaum, Alex Farkas, Jonathan
Pucciarelli, and Greg Rosborough,
winners of two national business plan
competitions while students in the
McGuire Center for Entrepreneurship.
Farkas, Tanenbaum, and Rosborough
went on to develop and launch
Ugallery.com, which markets
and sells collegiate artwork.
For sale on Ugallery.com,
art pictured above is by:
1. Andrew Wingert,
University of Cincinnati
2. Austin Given,
The University of Arizona
3. Maria Tsaguriya,
Fashion Institute of Technology
4. Austin Given,
The University of Arizona
5. Will Halstead,
The University of Arizona
6. Jerald Zivic
The University of Arizona
Three first-place wins at national business plan
competitions last year. Ten new ventures launching this
year. 300 business launches in 22 years of excellence.
And now the McGuire Center for Entrepreneurship has
been named the top-ranked undergraduate program in
the country by Entrepreneur magazine.
The success of Eller’s entrepreneurship program
hinges on a pioneering approach to leading students
through the process of moving an idea to market, and
to building successful cross-college collaborations, such
as those with The University of Arizona’s Office of
Technology Transfer and a wide range of colleges,
schools, and study areas — plus other institutions.
But continual refinement ensures that the program
evolves as fast as the marketplace demands, and fuels
an entrepreneurial influence throughout the Eller
College, supporting the College’s teaching and research,
and spearheading a culture of innovation.
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FEATURE
COUNTDOWN to LAUNCH
Ten ventures developed in the McGuire Center take off this year.
When Sherry Hoskinson, director of the
McGuire Center for Entrepreneurship, says
that students in the Center’s entrepreneurship
program turn ideas into reality, she’s
not kidding.
Through a unique partnership with The
University of Arizona’s Office of Technology
Transfer, students developing business plans
from third-party ideas sign a memo of
understanding which gives them intellectual
property rights to the venture plans that they
develop during their time in the McGuire
Center. It’s one reason why so many plans
that come out of the program actually make
it to the marketplace: students are stakeholders
in burgeoning businesses, not paper
pushers in an academic exercise.
And while business plans serve an important
role in the program, Hoskinson notes
that they are an executable component of
the process, that true entrepreneurship
focuses on a cross-disciplinary approach
to commercializing an innovative product,
service, or business model.
The McGuire Center brings it all together
through a process called The Idea Path, which
serves as a roadmap to venture development,
tested along the way by ten established
benchmarks and overseen by mentors-inresidence.
But perhaps most importantly,
The Idea Path serves ventures of all sorts.
“Entrepreneurship is not a boutique-y
thing,” says Hoskinson. “The broadest set
of examples exists to illustrate how the
entrepreneurial influence can be realized
in countless ways, across fields.”
In 2006, 10 companies are launching as
students in entrepreneurship find themselves
graduating into top positions in their
own ventures.
MSDx
Without a strategy for commercialization, a
much-needed blood test for multiple sclerosis
developed by two East Coast hematologists was
going nowhere fast. But when McGuire Center
affiliate faculty member Rick Gibson heard about
the test and passed the lead on to entrepreneurship
students (pictured above left to right) Simran
Nirh, Marie Wesselhoft, Stephen Bassett, and
Allan Conger, MSDx was born. “It was one of
those serendipitous things,” says Wesselhoft.
The venture placed well at several business
plan competitions, and now MSDx has launched
with office and lab space and hired director
of product development Ray Jacolik, (pictured
above right) at the Arizona Center for Innovation
at The University of Arizona Science and
Technology Park.
With an estimated 2.5 million people worldwide
affected by MS, and no definitive treatment or
diagnostic tool, the test MSDx will bring to market
has great potential for the medical community.
Though MSDx has launched, Wesselhoft says
the test has many hurdles to jump, including FDA
approval, before it is finally available to the public.
REAL FOOD RESTAURANTS
REAL Food Restaurants general manager
Eric Witt (right) and product manager Stephen
Goldstein (left) are at the midpoint in the
launch of their healthy, all-organic fast casual
restaurant.
In the months after graduation, Witt and
Goldstein brought on executive chef Greg Smith
(center) of the Tucson Marriott University Park
and worked to finalize a menu of tasty, nutritious
options for on-the-go executives and
families. Once the menu was finalized, the team
secured vendors for their organic produce.
Now Witt and Goldstein are working with a
real estate services company to identify space to
lease in northwest Tucson. Once they find the
ideal space, they will focus their resources on
designing the restaurant.
REAL Food Restaurant plans to officially open
in the fall of 2007, a strategic decision born
from the team’s extensive market research.
UGALLERY.COM
In October 2006, Alex Farkas (second from
left), Greg Rosborough (right), and Stephen
Tanenbaum launched Ugallery.com, which they
developed as Original Theory last year in the
McGuire Center for Entrepreneurship. Farkas and
Rosborough are pictured with Jonathan
Pucciarelli (left) and one of their featured artists.
Based in Scottsdale, Ariz., the company
markets paintings, drawings, and photography
by student artists to collectors online — making
it easy for art lovers to find and afford original
work by “the next big thing” in the art world.
Their site is refreshingly easy to use and interactive,
with tools that allow users to hang
potential purchases in virtual versions of their
own rooms — including the ability to specify
wall dimensions and paint color.
Users can search by medium, color, size,
price, and even university — so art lovers can
hone in on work produced at their alma mater.
Ugallery.com currently represents 30 artists
from 18 schools.
THESE TEN COMPANIES DEVELOPED THIS YEAR IN THE MCGUIRE CENTER FOR ENTREPRENEURSHIP ARE IN LAUNCH PHASE:
BVM (Blood Vessel Mimic) • Cetra Coatings • DigiTrunk • GenSong • Interkenetic Technologies • MSDx (Multiple Sclerosis Diagnostics, LLC) •
On Demand • REAL Food Restaurants • Ugallery.com • Upper Hand Athletics • Read more about them in the current issue of Enterprise magazine
at www.entrepreneurship.eller.arizona.edu.
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FEATURE
INNOVATION through
COLLABORATION
McGuire Center director
Sherry Hoskinson (left, standing) and
associate professor of law Darian
Ibrahim (right, seated) work with law
and entrepreneurship students.
Ten years ago, there were fewer
than 100 centers for entrepreneurship,
estimates McGuire Center director Sherry
Hoskinson. Now, according to Business
Week, two-thirds of the nation’s 2,000
business schools offer programs in
entrepreneurship. The program at the
Eller College maintains competitive
advantage through a series of crosscollegiate
collaborative initiatives.
LAYING DOWN THE LAW
The legal ramifications of launching a
new venture are as important as financials
or the marketing plan, but until recently
the McGuire Center did not have curricular
resources in place for students as they
navigated the law. Center director Sherry
Hoskinson partnered with associate professors
David E. Adelman and Darian M.
Ibrahim of the James E. Rogers College of
Law to create a program to address the
need. Finding no existing law/entrepreneurship
exchange model to adapt, the
three piloted their own.
“Law students from a series of four
courses on topics like intellectual property
transfer have the option to enroll in a lab
course that deals with early-stage issues
including patent law,” says Hoskinson. The
lab course prepares the law students for
their work with entrepreneurship teams.
“The exchange culminates in a fall
practicum, led by practicing lawyers
as a simulated law firm with the
entrepreneurship teams as clients and
law students as mock counsel.”
In addition to providing entrepreneurship
teams with vital legal insights, the
program also serves as a training ground
for young attorneys, preparing them
to work with clients and apply their
academic knowledge of law to real-world
situations. The program, which received
funding from the Kauffman Foundation,
officially launches in spring 2007.
CONNECTING WITH ACADEMIC
INNOVATORS
Research institutions like The University of
Arizona are breeding grounds for innovative
ideas and technologies, but most faculty
researchers don’t need or want “serial entrepreneur”
on their CVs. The UA’s Office of
Technology Transfer (OTT) paves the way for
innovation developed at the UA to come to
market — not for the financial gain of the
institution, since the UA cannot hold equity in
private firms, but for the public good. The
McGuire Center for Entrepreneurship partners
with the OTT on a colloquium for faculty members
to provide tools to assess potential market
value and growth for their innovations.
Hoskinson reports that last fall’s colloquium
was a huge success, and included faculty participants
in everything from Slavic Studies to
Medicine. A second edition is scheduled for
this year.
Eller undergraduates present
their business plans at the
Core Project Expo.
AN UNDERGRADUATE INTRO TO THE IDEA PATH
In 2005, Undergraduate Programs at the Eller College inaugurated
a program through which all juniors — some 800+ students
annually — work in teams throughout the semester to develop
business plans for new ventures. Building on business knowledge
across the curriculum — including marketing, accounting, and
management — the students create presentations and written
plans that are featured at each semester’s Core Project Expo.
It’s a vital introduction to the process of looking at a problem
from all angles — and all disciplines — to arrive at innovative
solutions. It’s also at the core of an entrepreneurial approach to
business, a trait valued more and more by companies as they
strive to compete.
Students galvanized by the process may choose to formally
apply to the McGuire Center to explore The Idea Path thoroughly.
According to statistics on the impact of entrepreneurship education
published by the Kauffman Center, McGuire Center alumni
earn 27% more annually than Eller alumni who did not go
through the entrepreneurship program. And they are three times
more likely to start ventures, be involved in startup companies, or
be self-employed — underlining the fact that the entrepreneurial
experience empowers people to determine career outcomes in line
with their own personal goals, whether that means creating a
home-based business or launching a new technology firm.
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FEATURE
INNOVATION and
INDUSTRY
Meeting unstated needs.
“After almost three decades of focusing on reducing costs and
improving quality, American companies are realizing that innovation
is the key to creating and sustaining competitive advantage,”
says Ken Smith, Eller Distinguished Professor of
Economics, APS Professor of Technology Management, and
former dean of the Eller College. “They recognize that the
Six Sigma way alone can’t drive the growth that they
want. The focus needs to be on dynamic efficiency.”
In his article “Building an Innovation Ecosystem:
Process, Cultures, and Competencies,” Smith examined
the imperative for corporations to generate
new revenue streams by taking ideas into the
marketplace, and the concurrent need to
implement an explicit system through which
entrepreneurial thinking is fostered and rewarded.
“To be successful, organizations must develop an explicit
innovation process,” says Smith. “They must build an organizational culture
that rewards innovative behaviors and practices, and attract, train, and promote
employees with the skill sets to perform new roles and responsibilities.”
Smith’s article appeared in an issue of Industry & Higher Education that explores the topic of
innovation and its implications for management, policy, and higher education around the world. In
addition to investigating the entrepreneurial success of emerging economies such as India, Ireland,
and New Zealand, the issue examines the growing corporate need for employees with new skill sets,
and ways that higher education can build those skills.
In a nutshell, companies are clamoring for workers with a broader perspective. “They are looking
for people who can connect across disciplines,” says Smith. “Potential hires need depth of knowledge
in one area, but also a breadth of knowledge across the field.” Often, that translates to a
person with a joint scientific and business background — one reason why dual-degree programs are
on the rise. “We need to connect business and science in the learning process,” says Smith.
For example, a company that is in the service industry is contracted to perform certain tasks, and
its success is gauged by the efficiency and quality with which those tasks are completed. “But the
client is also interested in how the company can meet its unstated needs,” says Smith. Company
leaders who understand the technology at work and have a broad business perspective are in a
unique position to pinpoint opportunities for innovation for clients.
As part of his study of the “innovation ecosystem,” Smith spent time in India in the education
and research division of outsourcing giant Infosys. The experience allowed him to assess the
characteristics of a successful organization performing at a high level and identify opportunities
to foster innovation companywide. “There is no dearth of innovative activity within corporations,”
Smith says. “The challenge is to organize it in a systematic process.”
PREPARING TO MEET THE NEED
1st National Bank of Arizona board
chairman Ray Lamb (second from
right) and with his family, Phil,
Elizabeth, and Patrick (Eller BSBA ‘93).
REWARDING young
ENTREPRENEURS
College launches Arizona Youth Entrepreneurship Award
Sponsored by 1st National Bank of Arizona.
In order to develop greater capacity
for innovation, corporations must
seek out students with deeper and
broader skill sets.
The Eller College is preparing
students through collaborative
degree programs with colleges
across The University of Arizona,
ensuring that the next generation of
leaders combines business acumen
with deeper science knowledge.
Eighteen students are currently
working toward MBA degrees
partnered with master’s degrees in
areas including optics, engineering,
and computer science.
IBM and Raytheon already see
the value of these programs: both
companies are sponsoring dualdegree
students at The University
of Arizona.
In partnership with 1st National Bank of Arizona, the Eller College
of Management has developed a program to reward and encourage
entrepreneurially-minded high school students.
“An entrepreneurial approach to strategy and problem solving is essential
to success in any industry,” says R. Patrick Lamb, president, mortgage
division of 1st National Bank of Arizona. “It’s important to encourage the
entrepreneurial spirit in the next generation of business leaders, and this
award does just that.”
Lamb graduated from the Eller College with an entrepreneurship
degree in 1993. After earning an MBA and a law degree from Georgetown
University, he worked for a New York City firm before joining 1st National
Bank of Arizona. “My time in the McGuire Center for Entrepreneurship
proved valuable in my career, giving me a big-picture approach to problem
solving and the flexibility to take on tasks in different departments of the
bank,” he says.
Any student enrolled in an Arizona high school is welcome to submit an
application for consideration; a panel of judges consisting of three Arizona
business leaders, three McGuire Center students, and the dean of the Eller
College will select six finalists from the submissions. Those six students
will be invited to participate in a coaching forum at the annual McGuire
Center for Entrepreneurship Business Plans Competition in April 2007.
Each finalist will be recognized at the competition: three honorable
mention awardees will each receive $500, third-place will receive $1,000,
second-place will receive $1,500, and first-place will receive $2,000. The
Eller College will also match the awards in scholarships if the awardees
enroll in The University of Arizona and select an Eller major.
More information is available at www.AZBizIdeas.com
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GATHERINGS GATHERINGS GATHERINGS
S P E A K E R S E R I E S
Pictured above left to right:
Patrick Kuhse
Ethics Consultant
Bill Emmott
Former Editor of The Economist
Bill Wiersma
Author of The Big Aha
Jim Kolbe
U.S. Representative
Gregg Lowe
Senior Vice President
Texas Instruments
Lute Olson
Coach, The University of
Arizona Men’s Basketball
Susan Bies
Board of Governors,
Federal Reserve System
Robert E. Grady
Managing Director,
The Carlyle Group
Gwen Ifill
Managing Editor, “Washington Week”
Senior Correspondent,
“NewsHour with Jim Lehrer”
Distinguished Speaker Series
Connecting with industry leaders.
Each year, the Eller College brings high-profile
executives from a variety of fields to The University
of Arizona for the Distinguished Speaker Series.
These leaders address topics and issues that affect
organizations, industry, business, and community.
Distinguished Speaker Series events begin at
5:15 pm at McClelland Hall with a reception
following, unless otherwise noted.
Susan Schmidt Bies January 18, 2007
Full-term member of the Board of Governors of the
Federal Reserve System
Robert F. Grady February 15, 2007
Managing director of private equity firm
The Carlyle Group
Gwen Ifill March 5, 2007
Moderator and managing editor of "Washington Week"
and senior correspondent for "The NewsHour
with Jim Lehrer"
Bill Emmott, editor of The Economist from 1993-2006,
addressed a crowd of more than 300 for the Fathauer
Lecture in Political Economy at McClelland Hall on
September 27.
EXECUTIVE EDUCATION
Driving results for business leaders.
With the success of the Eller Executive MBA
program launch in Phoenix, the College is poised
to further expand into the Valley of the Sun with
custom programs designed for busy executives.
This winter, the Eller College offers two actionoriented,
engaging three-day courses. Visit
www.executive.eller.arizona.edu for more details.
Negotiation and Conflict Management
Strategies for Executives
December 11-13, 2006
Hyatt Regency Hotel, Phoenix, Ariz.
Led by Lesk Professor of Management Russell
Cropanzano and Associate Professor of
Management Barry Goldman.
Financial and Accounting Decision-Making
for the Non-Financial Executives
February 26-28, 2007
Hyatt Regency Hotel, Phoenix, Ariz.
Led by Beach Fleichman Professor of Accounting
Mark Trombley and McCoy-Rogers Fellow and
Associate Professor of Accounting Leslie Eldenburg.
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Photos courtesy of speakers.

GATHERINGS GATHERINGS GATHERINGS
Save the
DATE
Photos:
1&2 Dean Paul Portney (left)
gathers in the Eller College
Homecoming tent with students,
alumni, and friends.
3. L-R: National Board of Advisors
member Martha Taylor Thomas, Eller
College assistant director of
development Debra Rodriguez, and
alumna Tammy Underwood.
4. Dean Paul Portney (second from left)
with Eller alumni Jon Underwood and
Jim Sakrison, and Tracy Thomas.
OPEN HOUSE FOR PROSPECTIVE MBAs
Saturday, February 3, 8 a.m. – 11 a.m. at McClelland Hall
Find out how you can accelerate your career with an Eller MBA. Learn about
the MBA program that’s right for you — Evening, Executive, or Full Time
— plus meet faculty and determine your next steps. Application deadline for
the 24-month Evening MBA for working professionals is February 15th.
RSVP at www.ellermba.arizona.edu/openhouse.
CAREER SHOWCASE
Thursday, February 15, 8 a.m. – 5 p.m. at McClelland Hall
Now in its thirteenth year, Career Showcase provides corporations,
government agencies, and nonprofit organizations with the opportunity to
interact with Eller College students. Coordinated and presented by Delta
Sigma Pi and Eller College Student Council, Career Showcase is a resource
for students seeking internships and full-time opportunities.
PROFESSIONAL ADMISSION
Saturday, February 17, 7 a.m. – 2 p.m. at McClelland Hall
Volunteer to interview students applying to enter the professional
phase of undergraduate studies. RSVP at www.eller.arizona.edu/eca/events.aspx.
ENTREPRENEURSHIP WEEK
February 23 - March 3
Entrepreneurship Week is a national effort to engage and encourage the next
generation of entrepreneurs. The Eller College and the McGuire Center for
Entrepreneurship are two of the hundreds of partner organizations nationwide
that are sponsoring events, activities, celebrations, and contests to ignite the
nation’s consciousness about the importance of being entrepreneurial. For
details about the week’s events, contact entre.net@eller.arizona.edu.
THE UNIVERSITY OF ARIZONA
EXECUTIVE OF THE YEAR AWARD LUNCHEON
Friday, April 6, 12 p.m., JW Marriott Starr Pass Resort & Spa
The University of Arizona honors John W. Rowe, chairman, president, and CEO
of Exelon Corporation. Exelon is one of the nation's largest electric utilities,
with 5.2 million customers and revenues of more than $15 billion. Guests
may purchase individual tickets for $70 or a table of 10 for $700 and may
choose to donate seats for students to attend. For more information,
visit www.eller.arizona.edu/eoy.
1 2
3 4
Eller students and alumni celebrated
the Cats victory over the California
Golden Bears at an electrifying
game on November 11.
26 ELLER PROGRESS THE UNIVERSITY OF ARIZONA
WWW.ELLER.ARIZONA.EDU
FALL 2006 27
Eller College photos

ALUMNI NOTES & PROFILES
The Drive to Succeed
Anne Mariucci, BSBA Finance and Accounting ‘78
General Partner, Inlign Capital Partners
Ken Easley photo
When she graduated from The University
of Arizona at 20, Anne Mariucci wasn’t sure
where she would find success. She just knew
that she would. With a work ethic shaped by
a lifelong passion for team sports, Mariucci
says she was prepared to “lay it all on the
line for the team, overcome weakness, and
pursue the goal with relentless drive and
passion — in life, and in business.”
Her career began at the Big 8 accounting
firm KPMG, where she says she pulled in the
“princely sum” of $13,380 per year. She studied
for the CPA exam and passed on the first
try, all the while working for clients such as
Del Webb.
In 1981, Charles Keating recruited her to
join his ambitious, aggressive team at real
estate firm American Continental Corporation
in Phoenix, a spin-off of his Cincinnati company,
the American Financial Corporation.
Mariucci left in 1984, before American
Continental went down in the savings
and loan crisis.
By 1984, Mariucci found herself at a crossroads.
In her mid-20s, she was earning a
good salary and found that she knew a little
about a lot of things, but not a lot about one
thing. She was accepted into Stanford
University’s MBA program, but then Del Webb
executives came calling. “They remembered
me as an outside auditor, and asked me to
join them in a new strategic planning role,”
she says.
“I spent 20 years matriculating up through
a variety of positions at Del Webb — a jack of
all trades, a master of none – and eventually
ran the company as president.” In 2001, the
company merged into Pulte Homes, and
Mariucci stayed until 2003, when she decided
to go into private investment.
Now, she says, “For the first time, I have
work/life balance. When I used to hear about
work/life balance as a corporate warrior, my
friends and I would laugh, because we
thought you could never get to the top that
ALUMNI
profile
way.” Unfortunately, she notes, they were
right. “But after I was out of the corporate
world for a few months, I realized the mental
and physical toll that it had taken on
me,” she says. “So I recreated a life based on
work/life balance, and part of that balance
and life planning is understanding the passions
and skills you have and finding a place
where they intersect.”
A three-sport collegiate athlete, Mariucci
thought she might enjoy working on the
business side of sports. She and venture
partner Kathy Munro purchased a 25%
interest in the WNBA Phoenix Mercury team
— becoming the first private investors in a
WNBA team. “I believe that the leadership
lessons I learned in team sports took me
farther than anything I learned in the classroom,”
she says.
In addition to leveraging her passions into
her work life, Mariucci says she has always
felt strongly the duty to invest time into the
community. Earlier this year, after serving as
a director of the Arizona State Retirement
System, Mariucci was tapped by Governor
Janet Napolitano for an eight-year term on
the Arizona Board of Regents, the governing
body of Arizona’s universities.
Mariucci is still refining her priorities as a
regent. “A lot of people recommended that I
spend the first six months just listening and
learning,” she says, but staying on the sidelines
is contrary to her nature, and she says
that she has taken an active role.
Mariucci also finds time to give back to
the community through her involvement
with nonprofit health and social service
organizations including Scottsdale Health
Care and Fresh Start Women’s Foundation.
On the life side of the balance equation,
Mariucci says she is grateful to the people
she has encountered along the way, from
her primary personal relationship to her
colleagues. “You never get there alone in a
successful life.”
Update your contact information and tell us what’s new: www.eller.arizona.edu/alumni/updates
28 ELLER PROGRESS THE UNIVERSITY OF ARIZONA
WWW.ELLER.ARIZONA.EDU
FALL 2006 29
1970s
Fred Ball ’75 BSPA Law Enforcement Fred is a
retired special agent for the U.S. Department of
Justice Federal Drug Enforcement. During his 22
years with the agency, he served in nine offices,
including Washington, D.C. and in London, England,
as the assistant attaché for narcotics at the U.S.
Embassy. At the time of his retirement in 1996, Fred
was special agent in charge of Alabama, managing
the Mobile, Montgomery, and Birmingham offices.
He has been married to Sharen Jean (Goodman) Ball,
class of ’74, for 38 years. They currently live in
McAllen, Texas. f.c.ball@att.net
David Ifflander ’77 BSPA Law Enforcement
David is a consultant for Champion Events Group,
a Tucson-based fundraising entity for Christian
schools. ifflander@juno.com
1980s
Jim Bret-Harte ’88 MBA Jim has 15+ years of
international experience in the highly competitive
Latin America beverage market in his position of
franchise director for PepsiCo. He is responsible for
the overall direction and operating results across
multiple franchises in Central America (where he is
based). jbretharte@yahoo.com
Stacy Robson ’89 BSBA Finance, ’95 MBA Stacy is
director of financial planning with the nonprofit
Grand Lodge of California in San Francisco.
1990s
Gil Salazar ’92 BSBA Management Information
Systems As support systems analyst principle for
The University of Arizona Network Management, Gil
manages servers for the College of Agriculture and
Life Sciences. He is involved in the UA's Information
Security Awareness campaign and security policy
team. He enjoys photography, hiking, sports, and
hanging out with his wife and family.
zonacat3@gmail.com
Mike Corak ’96 BSBA Finance and Accounting
Mike is a strategic planner for digital marketing
agency iCrossing Inc. in Scottsdale, Ariz.
News FROM ALUMNI
Peter Messana ’97 BSBA Finance and
Entrepreneurship After nine years of dreaming
and working in the corporate world, Peter
realized his dream and purchased an existing
business, Austin Canoe & Kayak
(www.austinkayak.com). He says he is living his
dream of working for himself and owning his
own business. peter@austinkayak.com
Bob Socolich ’97 MBA Bob is with Intel
Corporation in Oregon.
Nathan Handelsman ’98 BSBA Marketing and
Entrepreneurship Nathan is memory sales and
operations manager for Nvidia in San Jose, Calif.
He earned his Technology MBA from University
of Pennsylvania in 2002.
nhand112003@yahoo.com
2000s
Jeff Shookus ’00 BSBA Finance and
Economics, ’05 MBA Jeff is an investment
research associate with Leavitt Capital
Management in Chicago. jshooky41@yahoo.com
Jania Arnoldi ’02 BSBA Accounting Jania has
been CFO of Marana Health Center for over six
years, and has contributed to the company’s
success through assisting the CEO in implementing
new growth strategies, increasing the
budget from $2 million to $13 million, and
growing the number of employees from 27 to
177. The ompany is now expanding operations
into Tucson and Catalina, Ariz., and plans to
break ground on a new health center next year.
jania_arnoldi@yahoo.cm
Justin Cranmer ’02 BSBA Business
Management and Operations Management
Justin is now a supply chain specialist with
Raytheon Missile Systems Defense
Manufacturing in Tucson, Ariz.
justin_cranmer@hotmail.com
Anna Haskvitz ’02 MBA and MS in
Management Information Systems Anna is
senior project manager at Interface Guru in
Tucson, Ariz.
Brandon Kelly ’02 BSBA Marketing
Brandon is an associate of Alix Field Realty in
Scottsdale, Ariz., and is primarily focused on
commercial land development and residential
properties. bpkelly7@cox.net
Erica Pontes ’02 BSBA Management
Information Systems Erica is with Intuit in
Tucson, Ariz. e_pontes@intuit.com
Rodrigo Romo ’02 MBA
Rodrigo is vice president of engineering for
electronic water treatment company Zeta
Corporation in Tucson, Ariz.
rcromo@earthlink.net
Mini Walia ’02 BSBA Management and
Marketing Mini is a unit manager for PM USA in
Pasadena, Calif.
David Lundell ’03 MBA David is the principle
consultant and trainer at Chandler, Ariz.-based
Mutually Beneficial Inc., which specializes in SQL
Server and Windows Server. He is the author of a
text on Windows Server, and enjoys playing with
his three kids in the new playset he assembled
for them. david_lundell@hotmail.com
Steven Mokhtarian ’03 BSBA Finance Steven is
living in Chicago and working for SD&S
Properties Inc., a relatively small real estate company,
where he is helping to boost revenue and
gain market share. supermok@aol.com
Travis Morrow ’03 BSBA Finance Travis is vice
president of National Self Storage Management
Inc. in Tucson, Ariz. where he oversees all aspects
of the company, from management and operations
to development and acquisitions.
Eric Desai ’04 BSBA Accounting and Finance
Eric is with PricewaterhouseCoopers in Chicago.
Phillip Frankel ’04 BSBA Marketing and
Business Management Philip is an account
executive for A. Eicoff & Company Advertising
Agency in Chicago, a direct response television
advertising agency. phillipfrankel@yahoo.com
Jeff Hohl ’04 BSBA Marketing Jeff is currently
a project manager with R&R Partners Advertising
in Scottsdale, Ariz. jlhohl@msn.com
Emily (Dabner) Rutter ’04 BSBA Marketing
Emily is currently pursuing her MBA at the
University of Maryland, and plans to graduate in
2008. She is married to Clint Rutter (MIS '02).
emdabner@yahoo.com
Brian Tippett ’04 MBA Brian is in land acquisition
with Richmond American Homes in Denver.
bctippett@hotmail.com
Haamed Alfulaij ’05 BSBA Management
Information Systems Haamed is currently
working as a systems analyst at Deloitte
Consulting LLP in Atlanta, and says that consulting
provides the opportunity to experience
working with various industries in a relatively
short amount of time.
Roopa Batni ’05 BSBA Marketing Roopa is
customer service manager for GAP Inc. in
Orange County, Calif.
Matt Bisson ’05 BSBA Business Economics
Matt is the supplier management finance operations
analyst for Boeing Integrated Defense
Systems in Seattle. mattbisson@gmail.com
Jaclyn Darvas ’05 BSBA Marketing
jacny330@gmail.com
Patrick Freeman ’05 BSBA Finance & Business
Management Patrick is a consultant with Ernst
& Young in Phoenix. freeman_patrick@hotmail.com
Navin Kanneganti ’05 BSBA Accounting
Navin is currently pursuing an MS in Accounting
at Southern Methodist University in Dallas, and
plans to apply to law school after graduation.
navinck@hotmail.com
Niranjan Kesani ’05 MS in Management
Information Systems Niranjan is an associate
software engineer with Business Objects in La
Crosse, Wis. k_niranjan@yahoo.com
John Seedall ’05 BSBA Finance John is a
financial advisor for Merrill Lynch in Phoenix.
Susan Stokes ’05 BSBA Marketing Susan is
special markets coordinator for Golden Eagle
Distributors in Tucson, Ariz..
susan.stokes@gmail.com
E L L E R C O L L E G E O F M A N A G E M E N T

ALUMNI NOTES & PROFILES
Innovation at the Intersection
of Science and Business
Ralph R. Martel, MBA ‘98
Vice President of Research and Development,
High Throughput Genomics, Inc.
Ralph R. Martel
Ralph R. Martel photo
ALUMNI
profile
After earning his Ph.D. in biochemistry from The University of Arizona in 1991, Ralph
Martel decided not to pursue academia, instead beginning a career in industry. After several
years of working in scientific research and development, he chose to return to the UA to
earn an MBA.
“I thought that if I planned to spend my life in business, I should learn something about
it,” he says, “and I had questions that could not be answered by the scientific side.”
Specifically, as he worked to develop products, he noticed that not all of them succeeded
once they were brought to market. “Some sold well, and some not at all,” Martel says, “and I
had put the same amount of blood, sweat, and tears into each one of them, regardless.
Obviously, I wanted to choose successful projects to work on.”
“I don’t know where the next great invention is going to come from,” he continues. “But
the process of turning the next great invention into a successful product – that is something
you can learn.”
Now, Martel says, “it really helps to have a technical and business background. First of all,
if you don’t bring a varied background to the table, you’re only going to understand part of
the conversation, and then you won’t be able to make informed decisions.”
Martel’s dual scientific/business background has served him well through three start-up
ventures to date. When he began at Ventana Medical Systems, the company had 30 employees;
now it has over 800. While at Ventana, Martel developed detection reagents used to
stain cancer biopsies – for which he received a patent.
He is currently vice president of research and development for the Tucson-based firm
High Throughput Genomics (HTG). The company developed and now markets ArrayPlate
technology, which allows scientists to simultaneously test multiple genes – dramatically
decreasing research time.
“The ArrayPlate provides 16 measurements per sample for the work of one,” says Martel.
“This greatly increases the productivity of HTG's client scientists, but more importantly,
it allows clients to develop drugs for presently poorly treatable or untreatable diseases –
schizophrenia, osteoporosis, various cancers, and many more – that have complex
underlying causes.”
As a veteran of the technology transfer process and new ventures, Martell appreciates the
excitement of the early days of development and growth, especially when the objective the
company is working toward is something the staff can feel good about.
“I take great pride in how a team of scientists at a scrappy startup like HTG has turned an
idea into a product that is proving useful to many of the world's leading pharmaceutical
companies in their quest for new drugs,” he says.
Finding Freedom
Avery Moon, BSBA Economics, BS Applied and
Industrial Mathematics, and Entrepreneurship ‘98
Senior Vice President of Product and Chief Technology
Officer, Infotone
While many boys ticked off a list of
career goals including astronaut, firefighter,
and cowboy, Infotone founder
Avery Moon says when he was 10 years
old, “I planned to be an entrepreneur. But
when you are young, you think things
are easier than they turn out to be.”
Moon was raised in Tucson in a family
that valued entrepreneurship; the small
business owners he grew up around left
an impression that informs his approach
to management today.
“But a small business in Tucson is different
than a venture-backed company in
Redwood City, California,” Moon says.
His journey to that venture-backed
company — Infotone — started in college.
Majoring in applied and industrial mathematics
and economics at The University
of Arizona, Moon found time between
classes to perfect the technology that
would form the basis of his company.
He entered the entrepreneurship program
at the Eller College and used that
technology for his business plan. “By
January we had incorporated, by
February we had venture funding in
place,” he says, “and by March or April I
was peripherally going to school, flying
back and forth to Silicon Valley.”
The brisk pace was justified: it turned
out that Moon had solved the “holy
grail” problem of the IT world. Infotone
produces couplers, which allow the disparate
databases that corporations maintain
to communicate and share information.
For example, couplers make it possible
for the widget inventory software to
communicate with the widget-producing
robot on the factory floor, eliminating the
need for middleware, or having staff
manually pull, convert, and dump information
from one database into another.
“It’s such a huge problem that when
you talk to corporate technology experts,
they give you a really low probability for
success,” says Moon. “And like any entrepreneur,
when they tell me it can’t be
done, it just makes me work harder.”
The pace of that hard work has not
really slowed down for Moon, who admits
to being an obsessive-compulsive workaholic,
and attributes his success to that
quality. It’s a common attribute in successful
entrepreneurs, and recognizing
that quality in Moon may have influenced
Sierra Ventures to back Infotone.
The men Moon connected with from
Sierra Ventures were not just financiers,
they were both founders, and one had
invested in the other’s startup — making
Infotone a second generation of venturebacked
enterprise. Moon notes that it has
been rewarding to have the men share
how they went through the process of
starting a venture, finding success, then
giving back and starting the circle anew
with the next generation.
The notion of giving back has played
out in Moon’s life in many ways, as he
absorbed the importance of education
from his parents — his mother a teacher,
and his father a professor at The
University of Arizona — and from his wife,
a teacher in one of the most challenged
urban schools in the Bay area. He continues
to stay connected to the Eller College,
making internship opportunities available
ALUMNI
profile
to MBAs and undergraduates, and also
makes it a priority to support Infotone
staff success with the same kind of
ethics learned from family-owned
small businesses.
“A lot of people find it weird and
refreshing to see that attitude in a startup,”
he says, noting that many startups
operate in dysfunctional, overly political,
and abrasive work environments. “It’s fun
to create products,” he says, but it’s more
important and rewarding to foster professional
growth in people.
To Moon, the tangible benefits of success
— wealth or property — are not as
important as the freedom that success
creates, noting that to one of his colleagues,
freedom became an opportunity
to move to Montana and rope cattle on
his ranch.
“As the company becomes more successful,
it’s rewarding to watch people
realize their own version of freedom,”
he says.
30 ELLER PROGRESS THE UNIVERSITY OF ARIZONA
WWW.ELLER.ARIZONA.EDU
FALL 2006 31
Avery Moon
Avery Moon photo

The Carlyle Group photo
LAST WORD ON Innovation
William E. Conway, Jr.,
founding partner and
managing director of
The Carlyle Group
William E. Conway, Jr. delivered
the keynote address at the Eller
College of Management’s May
2006 graduate convocation. He
serves as founder and manager
of The Carlyle Group, a global
private equity firm that manages
$40 billion for investors. The
company has reported profits of
over a billion dollars for each of
the past three years, and has
earned a return of about 25%
per year for investors for almost
20 years.
32 ELLER PROGRESS
PROGRESS: How have you adapted to change in your career?
WEC: After I graduated from public high school, I was lucky to get into Dartmouth
College. Upon graduation, I secured a job at First National Bank – Chicago, the fifth
largest bank in America at the time. While working at First Chicago, I got my MBA in
finance at night from the University of Chicago. I stayed at First Chicago, but that bank
does not even exist today. Talk about change! It was merged into NBD, then Bank One,
and now Chase. After 10 years at First Chicago, I went to work for MCI Communications
as the treasurer and eventually CFO. When I got my MBA, the competitive long distance
business did not exist, but MCI became a highly successful billion-dollar company.
Today, following the MCI merger with Worldcom, and the Worldcom accounting scandal,
MCI is gone. Fortunately for me, MCI was doing great when I left in 1987 to start
my own private equity company, The Carlyle Group.
PROGRESS: How has the finance industry changed since you founded
The Carlyle Group?
WEC: We started with $2 million from four investors — and two of those four are no
longer in business. Somehow, from that $2 million, in one office in Washington, D.C.,
with five people, we have become a global private equity firm with about $40 billion
that we manage for our investors and ourselves. When I received my MBA, no one had
conceived of private equity business. These changes from my business life — companies
being acquired, going bankrupt, whole industries being built and destroyed, new technologies
— are not extraordinary. These changes are natural and even commonplace.
Unanticipated, to be sure, yet almost inevitable. But the growth and performance of
companies like Carlyle is not sustainable. No one earns 25%-plus rates of return forever.
I already see developments in our business that make me certain that if we do not
change, our returns for our investors will fall dramatically. I hope that we will be ready.
PROGRESS: What advice do you have for tomorrow’s business leaders?
WEC: Three things. First, think about what is important and work on that. Too many
people do the irrelevant perfectly. Second, when working with others in business or otherwise,
try to understand what people can do, not what they cannot. And the same
thing applies to yourself. Most of my failures in management were in putting people in
jobs they could not do — they didn’t fail, I did. Third, be ethical in your choices. I used to
worry about the things I did; now I worry about what I did not do. It is a hard thing to
stand up when everyone else is sitting and watching. Robert Frost, in his famous poem,
talks about “the road not taken.” Yogi Berra said, “When you come to a fork in the road,
take it.” People tend to see their choices as life-changing, whereas in reality, for most
people and most decisions — exceptions might be a crime, an addiction, or marriage —
every day you get to make another set of decisions. Some good, some bad, some lucky,
and some unlucky. They are up to you. You must understand that you can and will make
a difference, make a change.
I N N O V A T I O N
THE UNIVERSITY OF ARIZONA
UA Biomedical Communications photo
David Reiley, Economics
David Reiley has been
promoted to professor of
economics. His areas of
research interest include
economic mechanisms,
particularly online auctions
and charitable fundraising
campaigns, as well as
economic experiments on
the Internet and electronic
commerce.
F A C U L T Y N E W S
Congratulations
to the faculty members who received
promotions for the 2006-07 academic year.
Jerel Slaughter,
Management and
Organizations
Jerel Slaughter has been promoted
to associate professor
of management and organizations.
His areas of expertise
include recruitment and
applicant attraction, reactions
to affirmative action, and
employer, job seeker, and
managerial decision making.
Jun Peng, School of Public
Administration and Policy
Jun Peng has been promoted
to associate professor of
public administration and
policy. Peng is currently
researching public pensions.
His other areas of interest
include public and nonprofit
financial management and
investment banking.
The University of Arizona Honors
Suzanne Cummins for Creative Teaching
Suzanne Cummins, senior lecturer and Faculty Fellow in the Department of
Management and Organizations, was honored this past spring with The
University of Arizona Foundation Leicester & Kathryn Sherrill Creative Teaching
Award. This university-wide honor distinguishes one individual each year in recognition
of outstanding innovation and creativity in teaching.
Head of the Department of Management and Organizations Stephen Gilliland
nominated Cummins as "one of our most gifted, dedicated, and innovative teachers."
He detailed how Cummins goes far beyond professional obligations in order
to bring resources to the College and improve student writing skills. "She is truly a
faculty member who puts students and their learning experience first," Gilliland
wrote in his nomination.

Eller
P R O G R E S S
Eller graduates Stephen
Goldstein (left) and
Eric Witt (right) are in
the process of launching
their business plan for
REAL Food Restaurants
with executive chef
Greg Smith (center).
See story on page 19.
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