Panda GateDefender Performa 8100 - West Coast Labs
Panda GateDefender Performa 8100 - West Coast Labs
Panda GateDefender Performa 8100 - West Coast Labs
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Test Report June 2007<br />
<strong>Panda</strong> <strong>GateDefender</strong><br />
<strong>Performa</strong> <strong>8100</strong><br />
Anti-Spam Technology Report
<strong>Panda</strong> <strong>GateDefender</strong> <strong>Performa</strong> <strong>8100</strong><br />
Vendor Details<br />
Name: <strong>Panda</strong><br />
Address: PANDA SOFTWARE INTERNATIONAL S.L.<br />
c/Buenos Aires, 12, 48001 Bilbao, Spain<br />
Telephone: +34 91 806 3700<br />
Website: www.pandasoftware.com<br />
Product: <strong>GateDefender</strong> <strong>Performa</strong> <strong>8100</strong><br />
Test Laboratory Details<br />
Name: <strong>West</strong> <strong>Coast</strong> <strong>Labs</strong><br />
Address: William Knox House, Britannic Way, Llandarcy,<br />
Swansea, UK, SA10 9EL<br />
Telephone: +44 (0) 1792 324000<br />
Date: June 2007<br />
Issue 1.0<br />
Author: G. Samuel<br />
Contact Point<br />
Contact name: M. Garrard<br />
Contact telephone number: +44 (0) 1792 324000<br />
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<strong>Panda</strong> <strong>GateDefender</strong> <strong>Performa</strong> <strong>8100</strong><br />
Contents<br />
Introduction 4<br />
Test Network 6<br />
Test Methodology 7<br />
Product Test Reporting 8<br />
The Product 9<br />
Test Report 10<br />
<strong>West</strong> <strong>Coast</strong> <strong>Labs</strong> Conclusion 17<br />
Security Features Buyers Guide 18<br />
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<strong>Panda</strong> <strong>GateDefender</strong> <strong>Performa</strong> <strong>8100</strong><br />
Introduction<br />
The ever evolving spam threat<br />
“Two years from now, spam will be solved.” Bill Gates – Jan. 2004<br />
At the beginning of 2004, Bill Gates was addressing the World Economic<br />
Forum in Switzerland and confidently predicted that “Two years from now,<br />
spam will be solved.” Sadly his prophecy has proved somewhat wide of the<br />
mark as reports continue to emerge about the size of the problem.<br />
The latter half of 2006 saw an unprecedented rise in spam volumes with<br />
SurfControl reporting a 50% increase in spam over the previous half year,<br />
and spam now accounting for almost 90% of all email traffic on the Internet.<br />
The nature of spam has also changed. In 2004 spam content was<br />
dominated by pornography, Viagra sales and the infamous “Nigerian<br />
scam” advance-fee fraud spam. Those types of spam are very much still<br />
with us but have been added to by phishing attacks, “Pump-and-Dump”<br />
scams (which involve artificially inflating the price of a stock in order to<br />
make a quick profit on stock previously purchased cheaply) and spam<br />
that tricks users into following URL links to web sites that download malicious<br />
code that will compromise their machines.<br />
The methods used by spammers to launch their attacks have also<br />
transformed over time. The vast majority of unsolicited email is now being<br />
sent via vast armies of infected PCs known as botnets – often these are<br />
the machines of home users who are unaware that they are part of the<br />
problem.<br />
This distributed system approach is making it more difficult to separate out<br />
spam emails based upon simple network-based criteria, and so companies<br />
providing anti-spam technologies are having to provide more intelligent<br />
filtering solutions.<br />
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In a recent interview, Dr Richard Cullen, distinguished engineer at<br />
SurfControl said, “The threat landscape has changed dramatically over<br />
the past couple of years. Malware attacks are now commercial ventures,<br />
with well organized cybercrime gangs harnessing the power of vast botnet<br />
armies to launch spam, phishing, DDOS and malware attacks.”<br />
The spammers are also always trying to find new ways of bypassing antispam<br />
defenses. One such technique that is on the increase is image spam<br />
– emails with images containing the spammer’s messages within random<br />
text designed to foil less sophisticated spam filters. Peter Firstbrook, security<br />
research director for Gartner, has reported that image spam went from 6<br />
percent of all spam in Q3 of 2006 to 30 percent by Q4, and it is now thought<br />
to make up almost 40% of all spam.<br />
Apart from being harder to block, image spam also causes knock-on<br />
problems because the spam messages are actually larger than simple<br />
text messages. According to some reports, the average size of a spam<br />
message has increased by 77% since September last year, from 6.62Kbytes<br />
to 11.76K) and continues steadily to grow. This adds to the cost of managing<br />
email, it wastes bandwidth and also consumes storage if a company needs<br />
to archive all incoming mail.<br />
And according to the New York Times security columnist John Markoff, one<br />
recent botnet outbreak managed to consume 15% of Yahoo’s resources<br />
while searching for random pieces of text to pad out such image-based<br />
messages.<br />
As a result, anti-spam vendors are now having to adapt to this new threat<br />
by both enhancing existing techniques such as heuristics rules to analyze<br />
the characteristics of image-based spam, and by adding new technology<br />
layers, such as optical character recognition technologies. Where will it all<br />
end?<br />
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Test Network<br />
WCL has a number of domains that collect genuine spam. These<br />
domains receive varying levels of spam and are consistent with<br />
different email environments.<br />
To reflect the email usage within a corporate environment, within each<br />
domain are a number of designated user accounts with a variety of<br />
email practices and needs including some that are subscribed to a<br />
variety of newsgroups and mailing lists. Some user accounts actively<br />
contribute to mailing lists.<br />
The multiple domains designated for testing purposes were those that,<br />
between them, receive spam at a level consistent with the defined<br />
requirements of testing.<br />
Software solutions included in the test program were installed on<br />
servers that meet the minimum specifications required by the vendor.<br />
Appliance-based solutions were installed on the network according to<br />
the vendor’s recommended placing.<br />
For hosted services, WCL testes through identified email domains and<br />
changed the MX records to divert the mail stream through the hosted<br />
service.<br />
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Test Methodology<br />
WCL initially performed the testing with an “out-of-the-box”<br />
configuration, changing only those settings on the solution needed<br />
to ensure correct operation inline with the vendors recommended<br />
installation and configuration procedures.<br />
Further testing was then be performed at following the vendor’s<br />
advice for the tuning or training of the solution under test. WCL finetuned<br />
the solution each day of the test, spending no more than half an<br />
hour per day undertaking such work.<br />
Throughout the course of testing, a mixture of email was be sent to the<br />
test domains from other email addresses and domains controlled by<br />
WCL to mirror genuine email activity common in business, for example<br />
requesting meetings, sending notifications to groups and non-business<br />
related social emails.<br />
Emails were also be sent from web-based accounts such as Hotmail<br />
and Google’s Gmail in order to simulate external users sending nonbusiness<br />
related social emails, and home workers.<br />
Thus, during the testing period the domains received some spam,<br />
some list/newsgroup mailings and “genuine” individual emails.<br />
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<strong>Panda</strong> <strong>GateDefender</strong> <strong>Performa</strong> <strong>8100</strong><br />
Product Test Reporting<br />
Product evaluation addresses three specific areas* - Management/<br />
Administration, Functionality, <strong>Performa</strong>nce plus Additional Feature<br />
Testing.<br />
1. Management/Administration<br />
• Ease of Setup/Installation<br />
• Ease of Use<br />
• Logging and reporting function<br />
2. Functionality<br />
• Email Processing Steps<br />
• Allow/Blocking of Email<br />
• Quarantine Area<br />
• Additional functionality<br />
reporting<br />
3. <strong>Performa</strong>nce<br />
• Volume or Percentage of spam<br />
detected<br />
• False positive rate<br />
• Spam incorrectly passed<br />
through<br />
• Rule creation<br />
• Customization<br />
• Content Categories<br />
• Steps to Process Email<br />
• Block Email Addresses<br />
• Blacklist/Whitelist<br />
• Allow Email Addresses<br />
• Legitimate mail blocked<br />
• Legitimate subscription mail<br />
blocked<br />
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<strong>Panda</strong> <strong>GateDefender</strong> <strong>Performa</strong> <strong>8100</strong><br />
The Product<br />
Introduction<br />
<strong>Panda</strong> <strong>GateDefender</strong> <strong>Performa</strong> is a dedicated Secure Content<br />
Management (SCM) hardware device that is deployed at the network<br />
perimeter. It is designed to shield against viruses, Spam and other types<br />
of inappropriate network base content.<br />
In order to accomplish this, the solution includes an Anti-Spam module<br />
to stop unsolicited e-mail that can cause the loss of employee<br />
productivity and can impact upon efficiency. There are also Anti-<br />
Malware capabilities that can protect against differing forms of<br />
malware and potentially unwanted programs. Further to this, there is<br />
Content Filtering that monitors incoming file types, and Web Filtering<br />
that scans the content of web pages. This can perform various<br />
actions based upon category to prevent users from viewing any<br />
sexually explicit or violent content, or any other content deemed<br />
inappropriate.<br />
The appliance provides protocol protection for both incoming and<br />
outgoing traffic, by scanning many of the most commonly used<br />
protocols. These include, amongst others, HTTP, FTP, SMTP, POP3, and<br />
IMAP4. All testing for this Technology report was carried out over the<br />
SMTP protocol.<br />
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<strong>Panda</strong> <strong>GateDefender</strong> <strong>Performa</strong> <strong>8100</strong><br />
Installation and Configuration<br />
The 1U rackmountable hardware device includes an LCD display on<br />
the front that provides status information for the device. Information<br />
available through the LCD includes CPU usage, Configuration<br />
IP address, Network IP address, Appliance version info, the Serial<br />
number, and the display also allows access to the Reset capabilities<br />
for the services and system. There are also two gigabit Ethernet ports<br />
available for internal and external connectivity on the front. At the<br />
rear there is a power switch and connections available for power and<br />
a Serial Connection.<br />
An Administrator uses a preset IP address to initially access the web<br />
console. After this the <strong>Panda</strong> <strong>GateDefender</strong> <strong>Performa</strong> configuration<br />
IP address is entered so that the box may fit onto the appropriate<br />
company network. No modifications need to be made to the existing<br />
mail server, which means that there is no requirement for that to be<br />
stopped. This is a definite advantage for any Administrator wishing to<br />
avoid downtime.<br />
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<strong>Panda</strong> <strong>GateDefender</strong> <strong>Performa</strong> <strong>8100</strong><br />
Interface<br />
After the configuration<br />
parameters are entered, the<br />
appliance can then be further<br />
customised and configured. Valid<br />
authentication details need to<br />
be entered before access into<br />
the SSL encrypted web interface<br />
is granted. Once logged in,<br />
the Administrator has access to<br />
Device Configuration, Tools, Reporting options and Administration<br />
features. It is a simple process to modify any of the settings for the<br />
supported services, utilities, features and protocols supported.<br />
The Status window provides<br />
updated information about the<br />
current performance of <strong>Panda</strong><br />
<strong>GateDefender</strong> <strong>Performa</strong>. It is<br />
the first screen that appears<br />
after a successful logon to the<br />
administration console. An<br />
Administrator may use this screen<br />
to perform a quick check to<br />
determine whether or not the appliance is operating correctly.<br />
If an Administrator discovers that an area of the solution needs<br />
attention, information is available within this section that includes<br />
System date and time, warnings for any errors that may have occurred,<br />
update information, and the date that the <strong>Panda</strong> <strong>GateDefender</strong><br />
<strong>Performa</strong> licenses are due to expire. Additional information provided<br />
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<strong>Panda</strong> <strong>GateDefender</strong> <strong>Performa</strong> <strong>8100</strong><br />
includes protection status for the different protocols supported, and<br />
graphical representations of various data. There are also different<br />
selectable modes for viewing this data.<br />
Registration and activation details are controlled from the License<br />
Management menu. In order to enter or check the license number<br />
and other registration details, a link is provided by which the device<br />
can contact the <strong>Panda</strong> Software server to retrieve information about<br />
the licenses.<br />
Although update processes are<br />
carried out automatically every<br />
90 minutes for the definition files,<br />
an Administrator may also launch<br />
an immediate update manually<br />
if required. This is a simple process<br />
and the updates are delivered via<br />
the HTTP protocol.<br />
Each individual menu within the interface subsequently provides<br />
additional links on the opposite side of the screen that relate to<br />
the category selected, making optimum use of the screen space<br />
available.<br />
The web-based interface is simple to navigate and descriptions are<br />
concise and informative. This ensures that there is a minimal learning<br />
curve required, meaning that the Administrator can very quickly get<br />
the optimum performance from the options, features and services<br />
provided by the device. Help links provide concise and easy-tounderstand<br />
information.<br />
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<strong>Panda</strong> <strong>GateDefender</strong> <strong>Performa</strong> <strong>8100</strong><br />
Detailed statistics for Anti-Spam can<br />
be found under Security protection<br />
on the Activity screen. Real-time<br />
statistics for Anti-Spam scans are<br />
displayed – these include the<br />
number of messages scanned,<br />
number of messages classified as<br />
Spam, and percentages for the<br />
total amount of messages scanned.<br />
The View Details link is also available to provide more descriptive<br />
output.<br />
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<strong>Panda</strong> <strong>GateDefender</strong> <strong>Performa</strong> <strong>8100</strong><br />
Configuration and Customisation<br />
The configuration of the Anti-Spam<br />
protection settings found under<br />
the Protection settings menu is a<br />
key part of the implementation of<br />
the solution. From these settings,<br />
an Administrator specifies what<br />
protocols may be scanned for<br />
Spam (SMTP, POP3, or IMAP4), the<br />
sensitivity level that needs to be<br />
set for the Anti-Spam protection, the actions <strong>Panda</strong> <strong>GateDefender</strong><br />
<strong>Performa</strong> should perform on messages classified as Spam or Probably<br />
Spam, and white list and blacklist configuration. For the purposes of<br />
this test, engineers entered internal domain information, mail server<br />
settings, and an email address for redirection.<br />
Configuring the scanning is a simple process, merely consisting of<br />
enabling the appropriate checkbox on a per protocol basis, setting<br />
the required sensitivity level to Low, Medium, or High, and selecting<br />
the Action to take on messages classified as Probably Spam or Spam.<br />
There are additional settings available for whitelist and blacklist<br />
configuration. The whitelist and blacklist functionality may be<br />
configured by an Administrator to define a list of addresses, domains<br />
and/or IP addresses for which messages will not be scanned for Spam<br />
or for which messages will always be treated as Spam.<br />
The sensitivity level for the Anti-Spam protection specifies the tolerance<br />
level of the protection to suspicious messages. The Low sensitivity level<br />
provides the least protection against these types of messages, but this<br />
also means that it is highly improbable that the appliance will have a<br />
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significant false positive rate. The Medium sensitivity level for <strong>Panda</strong><br />
<strong>GateDefender</strong> <strong>Performa</strong> provides a higher level of detection against<br />
Spam, but with a greater probability of false positives. The highest level<br />
of sensitivity provides the highest protection rate but the risk of false<br />
positives also increases.<br />
An Administrator may select an appropriate action for <strong>Panda</strong><br />
<strong>GateDefender</strong> <strong>Performa</strong> to take on messages classified as Probably<br />
Spam or Spam. Each message classified may be let through (with a<br />
report generated), may be redirected to a particular email address, or<br />
may be deleted. For the purpose of testing, <strong>West</strong> <strong>Coast</strong> <strong>Labs</strong> engineers<br />
decided that the actions to take on messages classified as Spam<br />
should be set to pass the message through, to generate a report, and<br />
to prefix the subject line with defaults tags of [Probably Spam] and<br />
[Spam]. This ensured that the engineers were able to filter through<br />
the messages and categorise them into their respective categories<br />
without difficulty.<br />
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<strong>Panda</strong> <strong>GateDefender</strong> <strong>Performa</strong> <strong>8100</strong><br />
Reporting<br />
<strong>Panda</strong> <strong>GateDefender</strong> <strong>Performa</strong><br />
generates detailed reports for Spam<br />
detected. Information available<br />
for viewing includes Classification,<br />
Sender, Recipient, Subject, Date-time,<br />
Protocol, and Action taken for each of<br />
the messages (flagged, redirected, or<br />
deleted). More detailed information<br />
about each event is displayed, if an Administrator double clicks on the<br />
link [+] at the left of the option.<br />
An Administrator may configure the report to display a certain number<br />
of lines on a page, or to delete incidents after a certain number of<br />
days. These options are provided through the Settings link.<br />
Events for messages in the Anti-Spam reports may be filtered based on<br />
the criteria provided in one field or more. An Administrator may filter<br />
reports by Date, Spam classification, Protocol, Sender of the message,<br />
Recipient of the message, or by Action taken. Columns containing<br />
the information displayed may also be sorted into ascending or<br />
descending order.<br />
Mail activity details for Anti-Spam protection for the SMTP protocol may<br />
be viewed either as absolute values or as percentages over differing<br />
time periods for Last 24 hours, Last 7 days, In the last month, In the last<br />
year or for Specific dates.<br />
Events for Spam entries included in the report may be exported to a<br />
file, (the default being a comma separated format, .csv), for inclusion<br />
into external reports or for further analysis in a spreadsheet application.<br />
Following this, an Administrator may delete all the entries from the<br />
report if required.<br />
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<strong>Panda</strong> <strong>GateDefender</strong> <strong>Performa</strong> <strong>8100</strong><br />
Conclusion<br />
<strong>Panda</strong> <strong>GateDefender</strong> <strong>Performa</strong> incorporates protection to defend<br />
against the many sophisticated forms and ever-increasing numbers<br />
of threats. The appliance is straightforward to set up and configure,<br />
and options relating to the services and protocols supported can be<br />
changed quickly through the web-based interface that is easy to<br />
navigate.<br />
The ability of the appliance to perform updates at regular intervals<br />
without user intervention are appreciated as the solution can be left to<br />
its own devices to obtain the latest protection files.<br />
The Help information provided is informative, concise, and appropriate<br />
at all stages. This useful information ensures that an Administrator can<br />
quickly discover the solution to any potential problems relating to any<br />
aspect of the device.<br />
<strong>Panda</strong> <strong>GateDefender</strong> <strong>Performa</strong> range can be customised with ease,<br />
and the ability of the appliance both to work transparently and to<br />
be remotely administered is a boon for Administrators. Unite these<br />
capabilities with high quality protection and reporting features, and<br />
the <strong>Panda</strong> <strong>GateDefender</strong> <strong>Performa</strong> offers effective protection from<br />
Spam.<br />
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<strong>Panda</strong> <strong>GateDefender</strong> <strong>Performa</strong> <strong>8100</strong><br />
Security Features Buyers Guide<br />
<strong>Panda</strong> <strong>GateDefender</strong> <strong>Performa</strong> is a dedicated appliance designed<br />
to provide maximum protection against Contents based threats at the<br />
Internet gateway, blocking malware, spam and undesirable content<br />
before they enter the enterprise.<br />
www.pandasoftware.com/products/<strong>GateDefender</strong>_<strong>Performa</strong>.htm<br />
<strong>GateDefender</strong> <strong>Performa</strong> is available in three models that cover the<br />
needs of all small, mid-sized and large companies or ISPs, adjusting scan<br />
capacity to the overall volume of network traffic<br />
Business Benefits….as stated by <strong>Panda</strong><br />
• Optimization of network resources: Bandwidth use will be optimized<br />
because all the incoming and outgoing unnecessary traffic will be<br />
blocked. Servers and internal network will also be freed from huge mail<br />
traffic<br />
• Users productivity increment: All junk traffic spam and navigation<br />
through non productive web pages, will be blocked allowing users to<br />
dedicate to more relevant tasks<br />
• Low cost of ownership: Justified by the quick and easy installation<br />
process (Plug-in and forget), the network resources saturation<br />
prevention and the easy to use and powerful management<br />
capabilities<br />
• Reputation Protection: All potentially dangerous or unnecessary<br />
incoming or outgoing traffic can be blocked.<br />
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<strong>Panda</strong> <strong>GateDefender</strong> <strong>Performa</strong> <strong>8100</strong><br />
Technical Benefits….as stated by <strong>Panda</strong><br />
• Complete protection: Protects against viruses, spam and undesirable<br />
contents before they enter the network, scanning the six most common<br />
protocols (HTTP, SMTP, POP3, IMAP4, FTP & NNTP).<br />
• Always up: All signatures files are updated every 15 to 90 minutes and<br />
high availability resources guarantee the non-stop functioning<br />
• Plugin and forget: It is installed in minutes. No change in network<br />
configuration is needed: It works as a transparent bridge<br />
• High <strong>Performa</strong>nce and scalability: It is a dedicated specialized<br />
appliance reaching the highest performance. The automatic native<br />
Load Balance protects the investment and guarantees the availability<br />
in case of company traffic growth<br />
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<strong>Panda</strong> <strong>GateDefender</strong> <strong>Performa</strong> <strong>8100</strong><br />
Security Features Buyers Guide<br />
<strong>Panda</strong> <strong>GateDefender</strong> <strong>Performa</strong> <strong>8100</strong> – developments in the last 12 months<br />
New versions of the anti-spam engine have been released with the<br />
product in order to maximize the rate of spam detection. The major<br />
benefits include:<br />
• Added image analysis to improve accuracy and performance of<br />
messages with images.<br />
• Support for enhanced phishing detection.<br />
• Support for authentication standards, by providing instant SPF<br />
information via a cached database without the need for an online<br />
check.<br />
• Improved foreign language support. Unicode support is added, for<br />
improved performance among double byte (e.g. Asian) character<br />
sets.<br />
• Increased frequency of rule updates to provide ‘real-time’ response<br />
against spam attacks. An exclusive pool of servers is used for the<br />
product, in order to guarantee server availability and prevent network<br />
errors.<br />
In addition, there is a continuous feedback from customers to increment<br />
the spam catch rate while keeping the number of false positives to a<br />
minimum.<br />
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<strong>Panda</strong> <strong>GateDefender</strong> <strong>Performa</strong> <strong>8100</strong><br />
Additional Noteworthy Product Features<br />
Anti-malware filtering<br />
The Anti-malware protection detects and blocks all types of malware<br />
before it can reach the network: viruses, worms, trojans, spyware, dialers,<br />
jokes, phishing, hacking tools and unknown threats, thanks to its heuristic<br />
genetic engine.<br />
Content Filter<br />
The Content filter engine lets you customize the message and file filters,<br />
including file size limits, maximum number of compressed files, filters on<br />
passwords protected files, files with macros, etc. It can also scan nested<br />
messages and their attachments, and filter by content, subject, type, etc.<br />
Anti-spam protection<br />
<strong>Panda</strong> <strong>GateDefender</strong> <strong>Performa</strong> anti-spam module checks all e-mail<br />
entering the company, significantly reducing the repercussions of spam<br />
on productivity. Each message is classified as spam, probable spam or<br />
not spam, and the sensitivity of the scan can be adjusted. Administrator<br />
can also configure white lists and black lists.<br />
Web filtering by category<br />
The Web Filtering module, allows the control of the use of corporate<br />
network resources and prevent offensive, sexual or violent web content<br />
from entering the company, which can degrade the work environment<br />
and productivity as well as compromising corporate image if these are<br />
forwarded or reproduced by staff.<br />
<strong>GateDefender</strong> <strong>Performa</strong> also allows administrators to create a list of VIP<br />
users who will be exempt from the web filtering criteria.<br />
Auto-updates<br />
The updates against new threats are configured by default to be carried<br />
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<strong>Panda</strong> <strong>GateDefender</strong> <strong>Performa</strong> <strong>8100</strong><br />
out automatically every 90 minutes, ensuring that the software version<br />
and the malware Signature File are constantly updated against any new<br />
viruses that could appear.<br />
Detailed graphic reports and customizable alerts<br />
The administrator can control, in real-time, network traffic and all the<br />
protection activity statistics. <strong>Panda</strong> <strong>GateDefender</strong> <strong>Performa</strong> offers<br />
comprehensive virus, spam and content filtering graphical exportable<br />
reports, as well as customizable alerts and notifications.<br />
High performance protection<br />
The integration of hardware and software allows <strong>Panda</strong> <strong>GateDefender</strong><br />
<strong>Performa</strong> to offer excellent performance and the highest scanning<br />
capability of its class: up to 350 messages per second and 170 Mbps,<br />
completely transparently to corporate network users.<br />
High scalability and load balancing<br />
Thanks to its high scalability, <strong>Panda</strong> <strong>GateDefender</strong> <strong>Performa</strong> adapts<br />
perfectly to the needs of all small, mid-sized and large companies,<br />
adjusting scan capacity to the overall volume of network traffic.<br />
Its load balancing is completely automatic and native, allowing<br />
workload to be shared across multiple units. The result is increased<br />
scalability and improved performance for complete protection of your<br />
network perimeter.<br />
Centralized monitoring<br />
<strong>Panda</strong> <strong>GateDefender</strong> <strong>Performa</strong> units can send all events notifications,<br />
customized alerts and system variables status through e-mail, SNMP<br />
protocol and/or Syslog standard system in order to allow administrator<br />
control all the activity related to the different security devices installed in<br />
the network, from a centralized control application.<br />
22 Test Report www.westcoastlabs.com
US SALES<br />
T +1 925 833 6935<br />
EUROPE SALES<br />
T +44 1792 324000<br />
GLOBAL HEADQUARTERS<br />
<strong>West</strong> <strong>Coast</strong> <strong>Labs</strong><br />
William Knox House<br />
Britannic Way<br />
Llandarcy<br />
Swansea SA10 6EL, UK