Annual general report of the controller and - Parliament of Tanzania

3.2.2 National Insurance Corporation
(i) IT Problem in Hardware and Software
The Corporation is running an old infomix computer
system under UNIX platform developed and installed in
1993. The system has not undergone any major upgrade
since its installation. This has resulted in poor
performance, unreliability of data. System failure is
recorded at least once per month especially on
database system. Maintenance and recovery of data
from the computer system especially main database
once the failure has occurred takes a lot of time, even
up to three days and causes other services to be placed
on hold or being processed elsewhere. Lack of system
automated features has also been causing many
problems and delays including the following:-
(a) Manual verification of processed records and data;
(b) Manual confirmation of tapes from branches during
processing of records;
(c) Loading of incorrect tapes into the computer
system;
Decentralization of data processing between branches and
head office has also created several other problems, which
include;
• Data inconsistency between head office and branches;
• Poor control on preparation of tapes to be transported
to head office;
• Poor control on transportation of media data tapes;
• Poor control on handling of tapes at head office.
3.2.3 Muhimbili National Hospital
During the physical verification of the assets owned by the
Muhimbili National Hospital it was noted that one
constructed within the Hospital land is owned by a private
person. The Hospital management explained that one
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Office of the Controller and Auditor General PA&oBs 2007/08 73