Annual general report of the controller and - Parliament of Tanzania
Annual general report of the controller and - Parliament of Tanzania Annual general report of the controller and - Parliament of Tanzania
7. 10.7 Water Billing in Water Authorities Audit of Water Authorities have revealed significant weaknesses in water billing. The gaps arise from incorrect application of rates and failure to collect data on water consumption, as well as problems in locating billed performance. � Furthermore, prospective restructuring of particular entities should be well researched, hastened and considerations of the factors that bring inefficiencies and losses to the PA&oBs taken and rectified. Recommendations • The respective Water Authorities should identify all billable customers; • Meter installation to customers should be hastened to ascertain accuracy of bills receivables; • The Water Authorities should make None Not implemented ___________________________________________________________ Office of the Controller and Auditor General PA&oBs 2007/08 62
customers resulting into over or under billing customers. The effect of this weakness has been inaccuracy of records and accumulation of uncollectible debts. In addition, there has been enormous loss of treated water in most authorities above the accepted normal loss standard. These problems have resulted into most Water Authorities having negative net operating results thus experiencing operational difficulties. sure that only genuine customers are billed. • The Ministry of Water and Irrigation should assist the Water Authorities in improving their billing systems by recommending an appropriate software billing package to be uniformly applied. This should be coupled with the appropriate training on the application of the recommended software package. ___________________________________________________________ Office of the Controller and Auditor General PA&oBs 2007/08 63
- Page 31 and 32: addition of such an emphasis of mat
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- Page 45 and 46: 4. Tabora Urban Water Supply and Se
- Page 47 and 48: was carried out by ‘The Solomon C
- Page 49 and 50: 2. PresidentialParastatal Sector Re
- Page 51 and 52: een reconciled by DUWASA and theref
- Page 53 and 54: 4 Tanzania Standard Newspaper (TSN)
- Page 55 and 56: summary total of invoices issued to
- Page 57 and 58: 6. Tanzania Communi cation Regulato
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- Page 61 and 62: independently as required by sectio
- Page 63 and 64: TANAPA obtained from the Exim Bank
- Page 65 and 66: 8. Tanzania Post Corporation 9. Ins
- Page 67 and 68: Procurement Notice as required by R
- Page 69 and 70: 11 Muhimbili University of Health a
- Page 71 and 72: Water Supply and Sewarage Authority
- Page 73 and 74: elating to prior years interest cha
- Page 75 and 76: CHAPTER THREE SUMMARY OF THE PREVIO
- Page 77 and 78: 2. 10.2 Weak Information Technology
- Page 79 and 80: eporting directly to the Chief Exec
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- Page 97 and 98: Emunio Tanzania Limited Kiwira Coal
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7. 10.7 Water<br />
Billing in<br />
Water<br />
Authorities<br />
Audit <strong>of</strong> Water<br />
Authorities<br />
have revealed<br />
significant<br />
weaknesses in<br />
water billing.<br />
The gaps arise<br />
from incorrect<br />
application <strong>of</strong><br />
rates <strong>and</strong><br />
failure to<br />
collect data on<br />
water<br />
consumption,<br />
as well as<br />
problems in<br />
locating billed<br />
performance.<br />
� Fur<strong>the</strong>rmore,<br />
prospective<br />
restructuring<br />
<strong>of</strong> particular<br />
entities<br />
should be well<br />
researched,<br />
hastened <strong>and</strong><br />
considerations<br />
<strong>of</strong> <strong>the</strong> factors<br />
that bring<br />
inefficiencies<br />
<strong>and</strong> losses to<br />
<strong>the</strong> PA&oBs<br />
taken <strong>and</strong><br />
rectified.<br />
Recommendations<br />
• The<br />
respective<br />
Water<br />
Authorities<br />
should identify<br />
all billable<br />
customers;<br />
• Meter<br />
installation to<br />
customers<br />
should be<br />
hastened to<br />
ascertain<br />
accuracy <strong>of</strong><br />
bills<br />
receivables;<br />
• The Water<br />
Authorities<br />
should make<br />
None Not<br />
implemented<br />
___________________________________________________________<br />
Office <strong>of</strong> <strong>the</strong> Controller <strong>and</strong> Auditor General PA&oBs 2007/08 62
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