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Annual general report of the controller and - Parliament of Tanzania

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-- The computer hardware <strong>and</strong><br />

s<strong>of</strong>tware are outdated hence<br />

not operating effectively, thus<br />

risking lack <strong>of</strong> data integrity<br />

<strong>and</strong> suffers from availability <strong>of</strong><br />

both service <strong>and</strong> data backup.<br />

The maintenance <strong>and</strong> recovery<br />

<strong>of</strong> data from <strong>the</strong> computer<br />

system, especially main<br />

database, when <strong>the</strong>re is a<br />

failure, takes a lot <strong>of</strong> time.<br />

The consequence <strong>of</strong> <strong>the</strong>se<br />

problems has been to<br />

frequently intervene <strong>the</strong> IT<br />

system manually to ensure<br />

accuracy <strong>of</strong> <strong>report</strong>s which is<br />

not a recommended IT<br />

practice.<br />

-- Decentralization <strong>of</strong> data<br />

processing has also created<br />

several problems including<br />

data inconsistency between<br />

head <strong>of</strong>fice <strong>and</strong> branches. This<br />

has resulted in reliance on<br />

branch data ra<strong>the</strong>r than<br />

relying on head <strong>of</strong>fice data<br />

pertaining to branches.<br />

-- Absence <strong>of</strong> appropriate IT<br />

s<strong>of</strong>tware to h<strong>and</strong>le Claims<br />

Registers or Claims Subsidiary<br />

Ledgers elevates <strong>the</strong> risk for<br />

data integrity due to use <strong>of</strong><br />

manual recording <strong>of</strong> <strong>the</strong>se<br />

records which is prone to<br />

human error given <strong>the</strong> volume<br />

<strong>of</strong> claimants.<br />

___________________________________________________________<br />

Office <strong>of</strong> <strong>the</strong> Controller <strong>and</strong> Auditor General PA&oBs 2007/08 21

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