HP Software OM Tips & Techniques
HP Software OM Tips & Techniques
HP Software OM Tips & Techniques
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Incident Web Service API<br />
• Web Services enables clients to access <strong>HP</strong><strong>OM</strong><br />
messages using standard interfaces instead of<br />
product-specific interfaces.<br />
• <strong>OM</strong> Messages are exposed as ITIL Incidents<br />
• Clients can be implemented using tools that<br />
support WS-Management, for example Wiseman.<br />
47 4 June 2008<br />
Consistent Incident Web Service for<br />
<strong>OM</strong> for Unix and <strong>OM</strong> for Windows