FACTS & FIGURES - Tecnimont ICB

Quality Policy and Quality Management System
Maire Tecnimont has implemented a tailored Quality Management
System (QMS) in accordance with ISO 9001:2000 standard to develop
policies and objectives which take into account specific customer
needs and a general requirement to continually improve quality
performance. An action plan concerning a new version of the
standard (ISO 9001:2008) is currently being implemented and
should be completed by the end of 2009. The general objectives of
the quality policy are the following:
understanding and meeting customer needs;
fulfilment of contract obligations and meeting technical and
economic requirements;
compliance with statutory and regulatory obligations (standards
and codes in force in the country of destination).
The quality policy is communicated to Company personnel through
the Quality Manual and corporate intranet and is also displayed at
prominent locations in Maire Tecnimont’s offices. Every employee
and each department carries the responsibility of achieving its
objectives through accurate document control, equipment
supervision, monitoring of construction, and handover activities.
Maire Tecnimont top management strives continually to improve the
effectiveness of the Quality Management System through a periodic
review of results, remedial action in the case of deviations, and
organizational changes that could affect the QMS itself. The review of the QMS
is carried out by analysing the QMS Report, which consists mainly of feedback
from customers, coupled with audit results, process performance, and product
conformity analyses.
The QHSE Vice-President is the management representative with responsibility
for Quality. The basic references of Maire Tecnimont Group’s QMS
documentation are the Code of Ethics and the Organizational and Management
Models (according to Italian Legislative Decree 231/2001). Other relevant
documentation includes the Quality Manual and Quality Policy, Organizational
Procedures, and Work Instructions. The QHSE Department establishes and
maintains an internal audit programme to verify conformity, effectiveness,
results and possible improvements to QMS. During 2008, 26 system audits to
departments and 95 project audits were performed. The audits are conducted
by qualified internal personnel, independent of the area being examined. In
addition, Maire Tecnimont auditors carry out external audit activities on
vendors and subcontractors during the qualification, manufacturing/service
provision and construction phases.
The Tecnimont Quality Management System’s compliance with ISO 9001 was
certified by Det Norske Veritas (DNV) in a certificate reissued on February 4,
2007. Yearly re-assessment audits have been performed with positive results
since then. Tecnimont’s certification dates back to 1995. Services covered by
the certificate include: project management, basic and detailed engineering,
procurement, construction and installation management and turnkey supply of
industrial plants (in particular relevant to chemicals and petrochemicals, oil
and gas, and power) and infrastructures.
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