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Highlands and Islands Airport's Annual Report (3MB pdf - Scottish ...

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12<br />

Derrick Lang<br />

Airport Manager, Dundee<br />

Dundee<br />

The fourth largest city in Scotl<strong>and</strong>, Dundee<br />

is home to a diversity of industry, including<br />

biomedical, technological <strong>and</strong> digital<br />

entertainment. There are regular flights to<br />

Birmingham, London City <strong>and</strong> Belfast City,<br />

in addition to popular summer charters to<br />

Jersey. There has been a reduction in the<br />

numbers of schedules to London City<br />

throughout the year but to compensate<br />

this the airline introduced a larger capacity<br />

aircraft. The importance of maintaining<br />

these flights for business travel were<br />

highlighted at an inaugural Dundee<br />

Chamber of Commerce business breakfast<br />

in March 2011. This airport team works<br />

well with the local community <strong>and</strong> had<br />

their first annual Open Day in 2010.<br />

Flying from Dundee Airport is an absolute pleasure. With short check<br />

in times, I can make the best use of my day. It feels like a family<br />

business, from the check in <strong>and</strong> security team through to the baggage<br />

h<strong>and</strong>lers <strong>and</strong> the cleaner, everyone makes my journey <strong>and</strong> passenger<br />

experience really positive. They are real ambassadors for the city <strong>and</strong><br />

will help us in the coming years to grow our local economy. I couldn't<br />

be without this vital link!<br />

Christopher J. Lundie, Founder & Managing Director - Covert Group<br />

Charity fund raising efforts have included<br />

participation in the annual moonwalk in<br />

Edinburgh <strong>and</strong> a sponsored cycle ride<br />

from Dundee to Inverness airport. A crew<br />

member of the Dundee Airport Fire Service<br />

visited Paraguay to train fire services there<br />

on operational procedures <strong>and</strong> fire fighting,<br />

in conjunction with the International Fire<br />

<strong>and</strong> Rescue Association.<br />

Photo: Reaaz Mohammad<br />

Graeme Bell<br />

Airport Manager, Inverness<br />

Inverness<br />

Inverness airport opening hours extended<br />

in October 2010 to accommodate a new,<br />

early morning Royal Mail freight flight.<br />

The service from Edinburgh created 15 new<br />

jobs <strong>and</strong> secured the airports position as<br />

the mail hub for the <strong>Highl<strong>and</strong>s</strong> <strong>and</strong> Isl<strong>and</strong>s.<br />

This new contract was won in partnership<br />

with Loganair <strong>and</strong> special mention<br />

must be made to Ardersier <strong>and</strong> Petty<br />

Community Council, our airport<br />

neighbours, for their support.<br />

Charter flights operated to Jersey, Malta,<br />

Majorca, Zurich, Spain, Netherl<strong>and</strong>s,<br />

Madeira, Croatia, Bulgaria, Innsbruck,<br />

Dusseldorf, Naples <strong>and</strong> Verona.<br />

Schedule flights continue to operate with<br />

easyJet to London Luton, London Gatwick<br />

<strong>and</strong> Bristol. In addition to the Loganair inter<br />

isl<strong>and</strong> flights, flybe operate to Manchester,<br />

Birmingham, Belfast City, Southampton<br />

<strong>and</strong> London Gatwick. As with other HIAL<br />

airports, passenger numbers fell compared<br />

to the previous year due to the Volcanic<br />

Ash <strong>and</strong> severe winter conditions.<br />

The very first ‘top secret’ monopoly<br />

<strong>Highl<strong>and</strong>s</strong> <strong>and</strong> Isl<strong>and</strong>s edition was<br />

officially launched at Inverness airport,<br />

which features on the new board game<br />

<strong>and</strong> replaces the traditional property<br />

space Marylebone Street Station.<br />

Inverness team again secured Hospitality<br />

Assured accreditation <strong>and</strong> were also the<br />

proud category winners of the “Loo of the<br />

Year” award for UK Airports for the second<br />

year running. The Airport hosted the Blas<br />

Festival for the second year running which<br />

opened the event with a Hangar concert<br />

which was also broadcast on BBC Alba,<br />

<strong>and</strong> closed it with a Dinner in the terminal<br />

building.<br />

As the <strong>Highl<strong>and</strong>s</strong>’ largest private sector employer <strong>and</strong> a company<br />

operating around the world, a thriving local airport with good air links<br />

is vital to our business. Whether as a starting point for our workers<br />

heading to projects overseas, or as a destination for executives travelling<br />

to meet us from elsewhere in the UK <strong>and</strong> further afield, we have always<br />

found Inverness Airport very convenient <strong>and</strong> highly user-friendly.<br />

Alistair Kennedy, Director, Global Energy Group<br />

Supporting local causes is something the<br />

airport team takes very seriously <strong>and</strong> in<br />

November two current <strong>and</strong> one previous<br />

Air Traffic Controllers took up the challenge<br />

of a 10 day jungle trek through Thail<strong>and</strong>’s<br />

Kanchanaburi Province (location of the<br />

infamous Bridge over the River Kwai)<br />

<strong>and</strong> raised nearly £4000 for charity.<br />

Security services employee Peter Holling<br />

was promoted into our new Airport<br />

Management trainee scheme in November<br />

2010. Having been on various work<br />

placements around the different airports<br />

he is now consolidating that learning<br />

on various management projects.<br />

13

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