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Illustration 76:<br />
More information<br />
For more information on parts lists, preferences, integration, or any other topic, please<br />
see the SIS Web Online User's Guide. Access it from the Help link on the bottom left<br />
hand of the SIS Main Menu.<br />
The Frequently Asked Questions (FAQ) file is a list of answers to the questions many<br />
users have about using SIS. The link is available under the highlights section of the SIS<br />
Main Menu.<br />
Lastly, several detailed training and What’s New presentations have been created. To<br />
find them on the web, navigate to https://psmktg.cat.com/srvtrng/elearn/stw/index.htm,<br />
click the "SIS Web Presentations" link. They are also located on the software<br />
installation disk in the training folder.<br />
Contact the DCS Support center for further assistance.<br />
DCS_support_center@cat.com<br />
DCS Support Center - Global Call Center Contact Information<br />
Peoria 1-309-675-4000<br />
Manila 011-632-845-7000<br />
Dublin 011-353-1-480-5700<br />
Buenos Aires 011-54-11-4846-6000<br />
Local numbers are for the EAME, APD, and LACD dealers to call and request help in<br />
their own language. The local support person will collect as much information as<br />
possible and pass it onto the Peoria team.<br />
Training Information<br />
STW and SIS training information is located on the Flash Files Search DVD and the Knowledge<br />
Network. Refer to the training folder on the Flash File DVD.<br />
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