CATERPILLAR

Service Information System Web (SIS Web)
Purpose
Like SIS DVD, SIS Web allows you to access parts and service information on all
Caterpillar products shipped since 1977. The data contains more information types and
is up to 12 weeks more current than DVD data.
Installation
To access SIS Web, you need access to the internet, a CWS user ID, and SIS Web
user. Contact your SIS Coordinator or SIS Administrator for help. To access SIS Web
through STW, you need to install or upgrade to STW 2003B or later. SIS Web was
added as an option to the list of applications that can be installed by STW. If you are
installing STW for the first time or doing an "add/remove" of applications, check the SIS
Web option when selecting applications to be installed. If you are doing an "update,"
SIS Web will be automatically installed.
Operation
To launch SIS Web within STW, click on the SIS icon on the STW launchpad. The same
icon in the STW launchpad will launch both SIS Windows and SIS Web. A preference
setting in STW determines which application will be launched. To change the SIS
application preference setting in STW:
Step 1 From the STW home page, click the "View" menu option, and select
"Preferences...".
Illustration 64: Service Technician Workbench Home dialog box
Step 2 Click on the "SIS Preference" tab.
Step 3 Select the “Connected” radio button in the “Configuration” section.
Step 4 Click the "Apply" button and then click the "OK" button on the dialog telling you
to shut down STW.
Step 5 Click the "OK" button on the "View Preferences" dialog, and restart STW. Be
sure to also restart SIS. If the SIS icon is in the system tray, click on it, and choose
“Shutdown & Exit” before restarting STW.
83