CATERPILLAR

Miscellaneous Costs and Mileage
The 2006A STW Service Report split the Miscellaneous Costs and Mileage sections.
The mileage sections requires fewer fields. Splitting the sections will make it simpler to
enter information in the mileage section. Enter the miscellaneous mileage costs in the
mileage section and enter the miscellaneous costs in the miscellaneous costs section.
If the mileage or miscellaneous costs will be uploaded using the DBS upload utility, the
description fields and comments field do not need to be completed. A re-price function
is completed in DBS and the description and cost fields are filled in and totaled within
DBS.
Refer to the What’s New for 2006A document or the Flash Files Search DVD Training
Folder – STW folder for more information. Refer to the document, Service Report or
Service Report Fields that Upload to DBS.
Additional Assistance
The following resources are available in Service Technician Workbench and its
associated components to provide additional assistance:
Help Contents
To read the On-line Help, select the Contents choice from the Help option in the menu
bar of the STW main screen.
Tutorial
To view the STW Training Tutorial, see the Service Technician Workbench Tutorial and
Support disk NEHS0812.
Getting Started Guide
To view the STW getting started guide from STW. Click the Help-pull down menu and
select Getting Started guide
Illustration 80: Service Technician Workbench - STW Home dialog box
Help Desk
Displays information about obtaining assistance for STW from the DCS Support Center.
Refer to
page 104 for Hotline Support.
Release Notes
To read the Release Notes:
1. Click the Help pull-down menu from the STW Home Page.
2. Click on the Release Notes option.
ET Support Folder
The ET support folder is located on the Service Technician Workbench Tutorial and
Support disk NEHS0812.
ECM Hotline
58