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Labor Approval Setup – DBS ................................................................................................ 47 Upload - Multi-segment..........................................................................................................47 Upload Travel Time Using the Service Report and the Upload Utility ............................. 47 Labor Upload Using the Service Report and the Upload Utility - Explanation................ 48 “End of Job” Labor Upload Using the SIMS/DBS Upload Utility..................................... 48 “Daily” Labor Upload Using the SIMS/DBS Upload Utility .............................................. 48 Labor Upload –End of Job Setup.......................................................................................... 49 Labor Upload End of Job Process......................................................................................... 50 Create a template:................................................................................................................... 52 Save the report template: .......................................................................................................53 Labor Upload - Daily Process ................................................................................................ 54 Example of file name and save: ............................................................................................. 57 Miscellaneous Costs and Mileage - Service Report ………………………………………….. 57 Additional Assistance................................................................................................................... 58 Help Contents.......................................................................................................................... 58 Tutorial .................................................................................................................................... 58 Getting Started Guide............................................................................................................. 58 Help Desk................................................................................................................................. 58 Release Notes ........................................................................................................................... 58 ET Support Folder.................................................................................................................. 58 Component Based Troubleshooting (CBT)................................................................................. 59 Accessing CBT Information from within STW .......................................................................... 60 Using CBT with SIS DVDs..................................................................................................... 60 Using CBT with Network SIS .............................................................................................. 60 Technical Analysis ....................................................................................................................... 62 Service Information System (SIS) ............................................................................................... 70 Purpose..................................................................................................................................... 70 Installation Instructions for SIS DVD 2005B ....................................................................... 70 Windows 2000 issues, or Windows XP: ....................................................................... 70 SIS Software (New Installation) ............................................................................................ 71 SIS Software (Upgrade)..........................................................................................................76 SIS Data ................................................................................................................................... 80 Uninstall Instructions for SIS Windows 2002B or earlier .................................................. 82 Service Information System Web (SIS Web) ....................................................................... 83 Purpose..................................................................................................................................... 83 4
Installation............................................................................................................................... 83 Operation................................................................................................................................. 83 Parts Integrator....................................................................................................................... 85 Purpose..................................................................................................................................... 85 Setup......................................................................................................................................... 85 Preferences............................................................................................................................... 86 Integration Process ................................................................................................................. 86 More information.................................................................................................................... 90 Training Information…………………………………………………………………………90 5
Page 1 and 2: 1 CATERPILLAR Service Technician Wo
Page 3: Table of Contents Introduction.....
Page 7 and 8: Computer/Software Hardware Recommen
Page 9 and 10: If you do not have Service Technici
Page 11 and 12: Illustration 4: The STW setup will
Page 13 and 14: Select the “Yes” button to cont
Page 15 and 16: Step 8 Select Components The Select
Page 17 and 18: Frequently Asked Questions If you a
Page 19 and 20: Q) How do I subscribe to SIS and/or
Page 21 and 22: Purpose If communicating Service In
Page 23 and 24: - OR - 7X-1700 - Caterpillar Commun
Page 25 and 26: Instructions To set up the Communic
Page 27 and 28: The service tool will remain unaffe
Page 29 and 30: 202 A required INI file was not loc
Page 31 and 32: Challenger Technician Purpose The C
Page 33 and 34: Dataview DataView measures and logs
Page 35 and 36: • To Delete Existing Lines from a
Page 37 and 38: MNTWOCTL (Direct Labor to Approval
Page 39 and 40: Illustration 14: Enter the intended
Page 41 and 42: Illustration 16: A question mark ca
Page 43 and 44: Illustration 19: Other shift time e
Page 45 and 46: Illustration 22: Enter the appropri
Page 47 and 48: Labor Approval Setup - DBS DBS must
Page 49 and 50: Labor Upload -End of Job Setup Illu
Page 51 and 52: Illustration 29: Open the SIMS DBS
Page 53 and 54: Illustration 32: Save the report te
Page 55 and 56:
Select the Upload Settings Tab and
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Example of file name and save: AA00
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1-877-598-8920 DCS Support Center:
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1. Run the SIS Setup CD on the netw
Page 63 and 64:
o Select the TA inspection to open.
Page 65 and 66:
� � Illustration 43: TA Search
Page 67 and 68:
o o Illustration 46: The TA Navigat
Page 69 and 70:
o Following are items and their bac
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Step 9 On the STW installation main
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Step 12 In the Software License Agr
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Step 15 After the files have been c
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Illustration 57: Program Maintenanc
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Step 17 After the files have been c
Page 81 and 82:
Illustration 63: Monthly Data Updat
Page 83 and 84:
Service Information System Web (SIS
Page 85 and 86:
Parts Integrator Purpose Parts Inte
Page 87 and 88:
- The integration software has been
Page 89 and 90:
Illustration 74: Step 8 Once the
Page 91:
Refer to the STW Knowledge Entry li
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