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CATERPILLAR

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"Unable to Communicate with an ECM!"<br />

This is a problem between the communication interface device and the ECM. The PC<br />

did detect the communication interface device. Make sure all connections between the<br />

communication interface device and the ECM are secure and intact. If the error displays<br />

again, verify that you are using the correct cables for your application.<br />

A. Check all connections between the PC and the ECM.<br />

B. Verify that you are using the correct cables for your application.<br />

C. Verify that the ECM has power.<br />

"Unable to Communicate with the Caterpillar Communication Adapter!"<br />

This error refers to a problem between the PC and the Communication Adapter.<br />

D. Check all connections between the PC and the ECM.<br />

E. Check that the Communication Adapter is receiving external power. The product<br />

being serviced must have the key switch on for power, unless it is connected directly to<br />

a battery.<br />

F. Verify in Preferences, under the Settings menu, that the correct port is selected.<br />

G. Verify in Preferences, under the Settings menu, that the correct Communication<br />

Interface Device is selected.<br />

H. If the error displays again, verify that you are using the correct cables for your<br />

application.<br />

I. Verify that your PC Comm Port is set up correctly and is not in use by another<br />

device (for example Palm Pilot Software). Try using another Comm Port, if it is<br />

available.<br />

Caterpillar Communication Adapter II Error Codes:<br />

When calling for software support, report the error code number to the support staff<br />

member. This will aid in solving the communication problem. The chart below is a list of<br />

error codes and the possible solutions to those errors.<br />

Error<br />

Code Error Description Suggestion<br />

--- No initialization file present. Un-install and re-install the Cat Comm Adapter<br />

II software. Make sure you reboot the PC after the installation is complete.<br />

--- Unable to read Cat<br />

Communication Adapter (RP1210) Initialization File. If the PC has Cat Comm Adapter<br />

II software installed, try rebooting the PC first. If this does not cure the problem, reinstall<br />

the Cat Comm Adapter II software. Make sure you reboot the PC after the<br />

installation is complete.<br />

--- Unable to load CA2RP32.DLL If the PC has Cat Comm Adapter II software<br />

installed, try rebooting the PC first. If this does not cure the problem, re-install the Cat<br />

Comm Adapter II software. Make sure you reboot the PC after the installation is<br />

complete.<br />

142* The interface hardware is not connected. Check the cables. Make sure the<br />

data link cable and serial communication cables are<br />

properly connected.<br />

Verify the Cat Comm Adapter II "Power" light is on.<br />

Check that Caterpillar<br />

Electronic Technician is configured for the correct communications port.<br />

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