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Agenda - Monterey-Salinas Transit

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Board of Directors Regular Meeting<br />

Monday, March 19, 2012<br />

MST Conference Room<br />

One Ryan Ranch Road, <strong>Monterey</strong><br />

10:00 a.m.<br />

TRANSPORTATION: Ride Line 8 Ryan Ranch-Edgewater to MST Office<br />

1. CALL TO ORDER<br />

1-1. Roll call.<br />

1-2. Pledge of Allegiance.<br />

2. CONSENT AGENDA<br />

2-1. Review highlights of <strong>Agenda</strong>. (Carl Sedoryk)<br />

These items will be approved by a single motion. Anyone may request<br />

that an item be discussed and considered separately.<br />

2-2. Adopt Resolution 2012-17 recognizing Rosemary Bayles, Human<br />

Resources Generalist, as Employee of the Month for February, 2012.<br />

(Kelly Halcon) (pg. 1)<br />

2-3. Adopt Resolution 2012-19 recognizing Richard Meza, Coach Operator, as<br />

Employee of the Month for March, 2012. (Robert Weber) (pg. 3)<br />

2-4. Disposal of property left aboard buses. (Sonia Bannister) (pg. 5)<br />

2-5. Minutes of the regular meeting of February 13, 2012. (Deanna Smith)<br />

(pg. 7)<br />

2-6. Financial Report – January, 2012. (Kathy Williams) (pg. 15)<br />

2-7. Minutes from Public Hearing, <strong>Salinas</strong>, February 4, 2012. (Deanna Smith)<br />

(pg. 23)


2-8. Minutes from Public Hearing, Carmel, February 6, 2012. (Deanna Smith)<br />

(pg. 27)<br />

2-9. Minutes from Public Hearing, Seaside, February 8, 2012. (Deanna Smith)<br />

(pg. 31)<br />

2-10. Minutes from Public Hearing, Prunedale, February 9, 2012.<br />

(Deanna Smith) (pg. 35)<br />

2-11. 2011 Community Stakeholder Survey. (Zoe Shoats) (pg. 37)<br />

2-12. Purchase One Replacement Engine. (Michael Hernandez) (pg. 43)<br />

End of Consent <strong>Agenda</strong><br />

3. SPECIAL PRESENTATIONS<br />

3-1. February Employee of the Month – Rosemary Bayles, Human Resources<br />

Generalist. (Kelly Halcon)<br />

3-2. March Employee of the Month – Richard Meza, Coach Operator. (Robert<br />

Weber)<br />

3-3. Donation of Vehicle from Gil’s Basketball Academy. (Carl Sedoryk)<br />

3-4. Presentation by Majic Consulting: “Onboard Passenger Survey and Attitude<br />

and Awareness (Non-Rider Telephone) Survey” (Zoe Shoats) (pg. 45)<br />

4. PUBLIC COMMENTS ON MATTERS NOT ON THE AGENDA<br />

Members of the public may address the Board on any matter related to the<br />

jurisdiction of MST but not on the agenda. There is a time limit of not more<br />

than three minutes for each speaker. The Board will not take action or<br />

respond immediately to any public comments presented, but may choose<br />

to follow-up at a later time, either individually, through staff, or on a<br />

subsequent agenda.<br />

5. COMMITTEE REPORTS<br />

No action required unless specifically noted.<br />

5-1 Finance Committee Minutes from February 13, 2012. (Deanna Smith)<br />

(pg. 49)<br />

6. BIDS/PROPOSALS<br />

7. PUBLIC HEARINGS


8. UNFINISHED BUSINESS<br />

8-1 Adopt Accessible Taxicab Distribution Policy. (Tom Hicks) (pg. 53)<br />

8-2 Adopt MST Bylaw changes re: election of officers, Article VI (b).<br />

(Carl Sedoryk) (pg. 59)<br />

9. NEW BUSINESS<br />

9-1 Authorize adding discounts for residential complexes serving the elderly<br />

and disabled to the Group Discount Program. (Zoe Shoats) (pg. 67)<br />

10. REPORTS & INFORMATION ITEMS<br />

The Board will receive and file these reports, which do not require any<br />

action by the Board.<br />

10-1. General Manager/CEO Report – January, 2012. (pg. 69)<br />

10-2. TAMC Highlights – February, 2012. (pg. 119)<br />

10-3. Washington D. C. Lobbyist report – February, 2012. (pg. 123)<br />

10-4. State Lobbyist report – February, 2012. (pg. 125)<br />

10-5. Staff trip reports. (pg. 127)<br />

10-6. Correspondence. (pg. 129)<br />

11. COMMENTS BY BOARD MEMBERS<br />

11-1. Reports on meetings attended by Board members at MST expense<br />

(AB1234).<br />

12. ATTACHMENTS<br />

12-1 Disbursement Journal for January, 2012. (pg. 135)<br />

13. ANNOUNCEMENTS<br />

14. CLOSED SESSION<br />

As permitted by Government Code §64956 et seq. of the State of California, the Board<br />

of Directors may adjourn to Closed Session to consider specific matters dealing with<br />

personnel and/or pending possible litigation and/or conferring with the Board's Meyers-<br />

Milias-Brown Act representative.<br />

14-1 Conference with property negotiators, Gov. Code § 54956.8. (Parcel #<br />

APN 032-171-005, L.2.3, L.2.4.1, L.2.4.2, APN 031-011-056-000). Agency


negotiator, Carl Sedoryk. Negotiating party, <strong>Monterey</strong> County<br />

Redevelopment Agency. (No enclosure) (Carl Sedoryk)<br />

14-2 Conference with Legal Counsel-Litigation, Existing Litigation, Gov. Code §<br />

54956.9(a). Landwatch v. County of <strong>Monterey</strong>. (<strong>Monterey</strong> Superior Court<br />

Case No. M113552). (No enclosure) (Carl Sedoryk)<br />

14-3. Conference with Legal Counsel-Litigation, Existing Litigation, Gov.<br />

Code § 54956.9(a). ArrivalStar S.A. and Melvino Technologies<br />

Limited, Plaintiffs, v. <strong>Monterey</strong>-<strong>Salinas</strong> <strong>Transit</strong> Corporation,<br />

Defendant (CV 12 0990), an action filed in U.S. District Court for<br />

the Northern District of California (San Francisco). (No enclosure)<br />

(Carl Sedoryk)<br />

14-4 General Manager Performance Evaluation, Gov. Code § 54957 (b) - (No<br />

enclosure) (K. Halcon)<br />

15. RETURN TO OPEN SESSION<br />

15-1. Report on Closed Session and possible action.<br />

16. ADJOURN<br />

NEXT MEETING DATE: April 9, 2012 in MST Conference Room.<br />

NEXT AGENDA DEADLINE: March 27, 2012<br />

Materials related to an item on this agenda submitted to the Board after distribution of<br />

the agenda packet are available for public inspection at the <strong>Monterey</strong>-<strong>Salinas</strong> <strong>Transit</strong><br />

Administration office at 1 Ryan Ranch Road, <strong>Monterey</strong>, CA during normal business<br />

hours.<br />

Upon request, MST will provide written agenda materials in appropriate alternative<br />

formats, or disability-related modification or accommodation, including auxiliary aids or<br />

services, to enable individuals with disabilities to participate in public meetings. Please<br />

send a written request, including your name, mailing address, phone number and brief<br />

description of the requested materials and preferred alternative format or auxiliary aid or<br />

service at least 5 days before the meeting. Requests should be sent to Deanna Smith,<br />

MST, One Ryan Ranch Road, <strong>Monterey</strong>, CA 93940 or dsmith@mst.org.


<strong>Monterey</strong>-<strong>Salinas</strong> <strong>Transit</strong> Corporation<br />

Board of Directors Regular Meeting<br />

March 19, 2012<br />

MST Conference Room<br />

One Ryan Ranch Road, <strong>Monterey</strong><br />

Immediately following regular meeting of MST Board of Directors.<br />

TRANSPORTATION: Ride Line 8 Ryan Ranch-Edgewater to MST Office<br />

1. CALL TO ORDER<br />

1-1. Roll call.<br />

2. PUBLIC COMMENTS ON MATTERS NOT ON THE AGENDA<br />

Members of the public may address the Board on any matter related to the jurisdiction of<br />

MST but not on the agenda. There is a time limit of not more than three minutes for each<br />

speaker. The Board will not take action or respond immediately to any public comments<br />

presented, but may choose to follow-up at a later time, either individually, through staff,<br />

or on a subsequent agenda.<br />

3. CLOSED SESSION<br />

As permitted by Government Code §64956 et seq. of the State of California, the<br />

Board of Directors may adjourn to Closed Session to consider specific matters<br />

dealing with personnel and/or pending possible litigation and/or conferring with<br />

the Board's Meyers-Milias-Brown Act representative.<br />

3-1 Conference with Legal Counsel-Litigation, Existing Litigation, Gov. Code §<br />

54956.9(a). ArrivalStar S.A. and Melvino Technologies Limited, Plaintiffs,<br />

v. <strong>Monterey</strong>-<strong>Salinas</strong> <strong>Transit</strong> Corporation, Defendant (CV 12 0990), an<br />

action filed in U.S. District Court for the Northern District of California (San<br />

Francisco). (No enclosure) (Carl Sedoryk)<br />

4. RETURN TO OPEN SESSION<br />

4-1 Report on Closed Session and possible action.


5. ADJOURN<br />

Upon request, MST will provide written agenda materials in appropriate<br />

alternative formats, or disability-related modification or accommodation,<br />

including auxiliary aids or services, to enable individuals with disabilities to<br />

participate in public meetings. Please send a written request, including<br />

your name, mailing address, phone number and brief description of the<br />

requested materials and preferred alternative format or auxiliary aid or<br />

service at least 5 days before the meeting. Requests should be sent to<br />

Deanna Smith, MST, One Ryan Ranch Road, <strong>Monterey</strong>, CA 93940 or<br />

dsmith@mst.org


1<br />

<strong>Agenda</strong> # 2-2<br />

March 19, 2012 Meeting<br />

ROSEMARY BAYLES<br />

FEBRUARY 2012<br />

EMPLOYEE OF THE MONTH<br />

WHEREAS, each month <strong>Monterey</strong>-<strong>Salinas</strong> <strong>Transit</strong> recognizes an outstanding employee<br />

as Employee of the Month; and<br />

WHEREAS, the Employee of the Month is recognized for their positive contribution to<br />

MST and to the entire community; and<br />

WHEREAS, Rosemary Bayles began her career with MST as a Human Resources<br />

Generalist in August of 2010. In her first year, Rose has helped in creating new efficient, stream<br />

lined processes within the Human Resources Department; and<br />

WHEREAS, Rosemary Bayles re-vamped the Leaves of Absences processes by auditing<br />

files and developing a database to track the leaves. She established a protocol of keeping in touch<br />

with employees and obtaining timely status updates. These new processes bridged the gap<br />

between employees, payroll and the department supervisors; and<br />

WHEREAS, Rosemary Bayles assisted and led the recruitment efforts in filling over 30<br />

vacant or newly created positions in 2011. She was instrumental in creating a new assessment for<br />

mechanic applicants and developing new recruitment guidelines when working with hiring<br />

managers. These tactics have led to finding the right applicant for the positions; and<br />

THEREFORE BE IT RESOLVED that the Board of Directors of <strong>Monterey</strong>-<strong>Salinas</strong><br />

<strong>Transit</strong> recognizes Rosemary Bayles as Employee of the Month for February 2012; and<br />

BE IT FURTHER RESOLVED that Rosemary Bayles is to be congratulated for her<br />

excellent work at <strong>Monterey</strong>-<strong>Salinas</strong> <strong>Transit</strong>.<br />

THE BOARD OF DIRECTORS OF MONTEREY-SALINAS TRANSIT<br />

PASSED AND ADOPTED RESOLUTION 2012-17 this 19 th day of March 2012.<br />

_______________________ _____________________<br />

Fernando Armenta Carl G. Sedoryk<br />

Chairman Secretary


This page left intentionally blank.<br />

2


3<br />

<strong>Agenda</strong> # 2-3<br />

March 19, 2012 Meeting<br />

Richard meza<br />

march 2012<br />

EMPLOYEE OF THE MONTH<br />

WHEREAS, each month <strong>Monterey</strong>-<strong>Salinas</strong> <strong>Transit</strong> recognizes an outstanding employee<br />

as Employee of the Month; and<br />

WHEREAS, the Employee of the Month is recognized for their positive contribution to<br />

MST and to the entire community; and<br />

WHEREAS, Richard Meza began his career as a Coach Operator with <strong>Monterey</strong>-<strong>Salinas</strong><br />

<strong>Transit</strong> in June of 2009; and<br />

WHEREAS, Richard Meza was recently recognized for two years of consecutive safe<br />

driving. He is safe, on-time, and continues to provide a high level of customer service; and<br />

WHEREAS, Richard Meza recently finished working six months within the Operations<br />

Department as a Temporary Operations Supervisor providing added support in Operations when<br />

needed most. Many employees have been very positive in their comments with respect to his<br />

level of cooperation and professionalism while he served in that role; and<br />

THEREFORE BE IT RESOLVED that the Board of Directors of <strong>Monterey</strong>-<strong>Salinas</strong><br />

<strong>Transit</strong> recognizes Richard Meza as Employee of the Month for March 2012; and<br />

BE IT FURTHER RESOLVED that Richard Meza is to be congratulated for his<br />

excellent work at <strong>Monterey</strong>-<strong>Salinas</strong> <strong>Transit</strong>.<br />

THE BOARD OF DIRECTORS OF MONTEREY-SALINAS TRANSIT<br />

PASSED AND ADOPTED RESOLUTION 2012-19 this 19 th day of March 2012.<br />

_______________________ _______________________<br />

Fernando Armenta Carl G. Sedoryk<br />

Chairman Secretary


This page left intentionally blank.<br />

4


To: Board of Directors<br />

From: Sonia Bannister, Office Administrator<br />

Subject: Disposal of unclaimed property left on bus<br />

St. Vincent de Paul (Seaside)<br />

5<br />

<strong>Agenda</strong> # 2-4<br />

March 19, 2012 Meeting<br />

2 water bottles 1 apron 1 make up bag<br />

2 sunglasses 1 head phone 1 scarf<br />

2 caps 1 lunch box<br />

1 book 2 backpacks<br />

1 jacket 3 cell phones<br />

To be disposed<br />

2 backpacks 2 credit cards<br />

1 lunch bag 1 hat<br />

1 water bottle 2 notebooks<br />

2 keys<br />

MST makes an attempt to contact the owners of Lost and Found items. If the items are<br />

unclaimed after 30 days, they are added to the above list.


This page left intentionally blank.<br />

6


7<br />

<strong>Agenda</strong> # 2-5<br />

March 19, 2012 Meeting<br />

BOARD OF DIRECTORS<br />

MINUTES OF THE REGULAR MEETING<br />

MONTEREY-SALINAS TRANSIT<br />

February 13, 2012<br />

1. CALL TO ORDER<br />

Chair Armenta called the meeting to order at 10:00 a.m. in the MST Conference Room<br />

and Director Clark led the Pledge of Allegiance.<br />

Present: Fernando Armenta County of <strong>Monterey</strong><br />

Kristin Clark City of Del Rey Oaks<br />

Alan Cohen City of Pacific Grove<br />

Libby Downey City of <strong>Monterey</strong><br />

Alvin Edwards City of Seaside<br />

John Huerta, Jr. City of Greenfield<br />

Susan Kleber City of King<br />

Frank O’Connell City of Marina<br />

David Pendergrass City of Sand City<br />

Sergio Sanchez City of <strong>Salinas</strong><br />

Karen Sharp City of Carmel-by-the-Sea<br />

Patricia Stephens City of Soledad<br />

Absent: Maria Orozco City of Gonzales<br />

Staff: Carl Sedoryk General Manager/CEO<br />

Angela Dawson Accountant<br />

Mark Eccles Director of IT<br />

Mike Gallant Planning Manager<br />

Kelly Halcon Director of Human Resources & Risk Management<br />

Hunter Harvath Asst. General Manager/Finance & Administration<br />

Michael Hernandez Asst. General Manager/COO<br />

Tom Hicks Mobility Manager<br />

Michelle Overmeyer Grants & Compliance Analyst<br />

Deanna Smith Executive Assistant to the GM/CEO<br />

Robert Weber Director of Transportation Services<br />

Kathy Williams General Budget & Accounting Manager<br />

Carl Wulf Facilities Manager<br />

Ben Newman Risk & Security Manager<br />

Sonia Bannister Office Administrator


Others: Dave Laredo General Counsel/De Lay & Laredo<br />

Heidi Quinn De Lay & Laredo<br />

Margaret Davis Friends of the Fort Ord Warhorse<br />

Bryan Sperber CSUMB Student<br />

Therese Potter CSUMB Student<br />

Bill Weigle Retired<br />

L. Telase Retired<br />

David Ford Retired<br />

Kay Cline Retired<br />

Diane Cotton Retired<br />

Lynn Hamilton Retired<br />

Greg Furey Retired<br />

Jean Donnelly Retired<br />

David Donnelly Retired<br />

Steve Ecklund Retired<br />

Steven Judd MST<br />

Fred Watson CSUMB/Marina<br />

Lisa Deas Backcountry Horsemen of CA<br />

Jason Campbell Seaside Resident<br />

Susan Campbell Seaside Resident<br />

Eric Petersen Citizen<br />

Lance Atencio MV Transportation<br />

Jim Fink Citizen, MST Customer<br />

Susan Pruea Teacher<br />

Sharon Hack <strong>Transit</strong> Rider<br />

Apology is made for any misspelling of a name.<br />

2. CLOSED SESSION<br />

2-1 Conference with property negotiators, Gov. Code § 54956.8. (Parcel #<br />

APN 032-171-005, L.2.3, L.2.4.1, L.2.4.2, APN 031-011-056-000) Agency<br />

negotiator, Carl Sedoryk. Negotiating party, <strong>Monterey</strong> County<br />

Redevelopment Agency. (No enclosure) (Carl Sedoryk)<br />

2-2 Conference with Legal Counsel-Litigation, Existing Litigation, Gov. Code §<br />

54956.9(a). Landwatch v. County of <strong>Monterey</strong>. (<strong>Monterey</strong> Superior Court<br />

Case No. M113552) (No enclosure) (Carl Sedoryk)<br />

2-3. General Manager Performance Evaluation, Gov. Code § 54957 (b) - (No<br />

enclosure) (K. Halcon)<br />

Public Comment<br />

Margaret Davis stated that the Board should represent the public. Ordinary<br />

people need access to public land for recreation, and the public was promised a<br />

continuous trail from beach to BLM land. She opposes the Whispering Oaks project.<br />

8


Susan Pruea read two limericks and a devotional excerpt on sin. She opposes<br />

the Whispering Oaks project.<br />

John Hutchison stated he was petitioner number 18,000 opposing Whispering<br />

Oaks development. He “called out” Mr. Sedoryk and challenged him to a hiking debate<br />

with members of the media acting as mediators.<br />

An unnamed student of CSUMB can’t believe the selfishness of MST and does<br />

not support the development.<br />

Brian Sperber disputed the accuracy of site alternative evaluations and opposes<br />

the development.<br />

Fred Watson believes Whispering Oaks is a valuable habitat for numerous<br />

species. Other sites are preferable and available.<br />

Jason Campbell believes the development is the wrong course for MST and the<br />

public. He believes alternative site evaluations are flawed.<br />

Paul Wolf stated that he speaks for numerous people and the more he told<br />

people about the project, the more they opposed it.<br />

Director Huerta arrived at 10:15 a.m.<br />

Lynn Hamilton does not want the trail to go by a bus yard. She believes the<br />

Marina Airport is preferable.<br />

Steve Ecklund can’t understand why MST would want to build at Whispering<br />

Oaks because it is not easy to get there.<br />

Bill Weigle addressed Mr. Sedoryk and requested his resignation. He believes<br />

Mr. Sedoryk wasted $4 million dollars prematurely, is disingenuous regarding alternative<br />

sites, and is ignoring the public.<br />

Diane Cotton stated that the FORA plan’s intent was to build on blighted areas,<br />

and Whispering Oaks is not blighted. She stated she will chain herself to an oak tree if<br />

the project continues.<br />

Eric Petersen opposes Whispering Oaks. He asked for MST to start over and<br />

look for a new site.<br />

Sharon Hack is surprised that MST is fighting the public.<br />

Kay Cline questioned whether a consolidated facility is even necessary. She<br />

thinks that three sites might be a good idea, and read a poem by an eighth grade<br />

student.<br />

9


Lisa Daes represents 3,000 equestrians and hates to see the Cavalry Trail<br />

severed.<br />

Jim Fink stated that he researched this issue last July and believes the public<br />

who opposes the project are misinformed. He believes LandWatch has acted<br />

fraudulently. He supports the Whispering Oaks project.<br />

Close Public Comment<br />

3. RETURN TO OPEN SESSION<br />

3-1. Report on Closed Session and possible action.<br />

Item 2-3 was postponed until March 19, 2012. No reportable action was taken<br />

on any item.<br />

4. CONSENT AGENDA<br />

4-1. Review highlights of <strong>Agenda</strong>. (Carl Sedoryk)<br />

Mr. Sedoryk read the highlights of the agenda.<br />

4-2 Adopt Resolution 2012-17 recognizing Rosemary Bayles, Human<br />

Resources Generalist, as Employee of the Month for February, 2012.<br />

(Kelly Halcon)<br />

4-3 Disposal of property left aboard buses. (Sonia Bannister)<br />

4-4 Minutes of the regular meeting of January 9, 2012. (Deanna Smith)<br />

4-5 Financial Report – November and December, 2011. (Kathy Williams)<br />

4-6 Claim Rejection – Cruz, Sebolino, King, and Herrera. (Ben Newman)<br />

4-7 Approve Resolution 2012-18 (Attachment 1) authorizing the filing of a<br />

grant application with the <strong>Monterey</strong> Peninsula Foundation. (Michelle<br />

Overmeyer)<br />

4-8 Minutes from Public Hearing - January 23, 2012. (Deanna Smith)<br />

4-9 Minutes from Public Hearing – January 24, 2012. (Deanna Smith)<br />

4-10 Fremont-Lighthouse BRT Modification to Contract. (Hunter Harvath)<br />

Public Comment – None<br />

Due to time constraints, item 4-2 was pulled from the agenda. Director Huerta<br />

made a motion to approve the consent agenda excepting item 4-2 and was<br />

seconded by Director Stephens. The motion carried unanimously.<br />

10


5. SPECIAL PRESENTATIONS<br />

5-1 February Employee of the Month – Rosemary Bayles, Human Resources<br />

Generalist. (Kelly Halcon)<br />

5-2 Donation of Vehicle from Gil’s Basketball Academy. (Carl Sedoryk)<br />

All presentations were postponed until the March 19 Board meeting.<br />

6. COMMITTEE REPORTS<br />

6-1 Planning & Operations Minutes from January 9, 2012. (Deanna Smith)<br />

7. BIDS/PROPOSALS<br />

None.<br />

8. PUBLIC HEARINGS<br />

8-1 Conduct Public Hearing for FY 2012 Program of Projects. Adopt FY 2012<br />

Program of Projects and authorize the filing of appropriate grant<br />

applications with the Federal <strong>Transit</strong> Administration and Caltrans. (Hunter<br />

Harvath)<br />

Mr. Harvath directed the Board to page 49 of the agenda and stated that the<br />

hearing was noticed according to MST policy and federal requirements. He stated that<br />

funds received will be used for operations and planning.<br />

Public Comment – None<br />

Director Clark made a motion to adopt the FY 2012 Program of Projects and<br />

authorize the filing of appropriate grant applications with the Federal <strong>Transit</strong><br />

Administration and Caltrans and was seconded by Director Stephens. The<br />

motion carried unanimously.<br />

8-2 Conduct Public Hearing for Proposed spring 2012 service reductions.<br />

(Hunter Harvath)<br />

Mr. Harvath stated that today’s public hearing is the seventh in a series of public<br />

hearings conducted throughout the MST service area. In November, MST received<br />

information on an unexpected reduction in state funding levels of approximately<br />

$600,000. Next year, the shortfall could be as much as $1.3 million dollars.<br />

Mr. Harvath highlighted the proposed elimination of weekend and holiday<br />

discount fares for all riders except those who are under 18, over 65, active military,<br />

those will disabilities, and Medicare card holders. He provided a PowerPoint<br />

presentation detailing all proposed service reductions and ridership data. He stressed<br />

that reductions were spread across all service areas. Implementation of the reductions<br />

is scheduled for late April 2012.<br />

11


Director Clark asked how much money will be saved by eliminating the discount<br />

fares. Mr. Harvath stated that savings are expected to be approximately $200,000<br />

during FY 2013. Savings will be less for the remainder of FY 2012.<br />

Director Huerta asked if the service reductions will result in MST driver layoffs.<br />

Mr. Harvath stated that MST does not plan to reduce its driver force. The regular<br />

attrition of drivers will balance out labor expenses.<br />

Director Edwards asked if staff had looked over all public comments including<br />

those placed on the dais. Mr. Harvath stated that staff had read and considered all<br />

comments, and that exceptions have been made for several requests. He emphasized<br />

that some public requests were for additional service, but that the nature of service<br />

reductions mandate that cuts must be made. Reductions are primarily to service areas<br />

and routes with low ridership, and a fair distribution of service area reductions was<br />

attempted. Director Edwards stated that most public comments are received after<br />

changes are made. Mr. Harvath stated that numerous attempts to inform the public and<br />

encourage participation in public hearings were made, including requests for phone or<br />

written comments from those who could not attend. Mr. Sedoryk stated that the most<br />

effective method of informing riders of proposed changes and meeting times comes<br />

from the car cards placed in MST buses.<br />

Public Comment<br />

Mr. Fink asked that the two questions he submitted in his email regarding<br />

changes to Line 13 and Line 16 be answered. He stated that if the Line 8 mid-day route<br />

is cut, there will be no way for transit riders to return home from attending MST Board<br />

meetings.<br />

Sharon Hack stated that Sacramento is increasing service and she does not<br />

understand why <strong>Monterey</strong> needs to reduce service. She thinks the overall changes are<br />

creative, but thinks the weekend changes will be confusing. She believes the fares are<br />

too low and should be tied to the cost of fuel. She suggested a “car free” website with<br />

information on how to successfully navigate the transit system. She believes that more<br />

marketing is effective in encouraging public transportation use among the public.<br />

Close Public Comment<br />

Mr. Harvath stated that he appreciated Ms. Hack’s comments and would look into<br />

her suggestions. He stated that Sacramento has a local sales tax for transportation that<br />

provides additional funding; <strong>Monterey</strong> County does not and has failed in its last three<br />

attempts to pass a tax measure. He assured Mr. Fink that the Line 8 changes would<br />

still allow for transportation to and from MST Board meetings. Line 28 will run hourly<br />

after 7:00 p.m. Line 16 from CSUMB will run on Lightfighter Drive, and he assured that<br />

Line 29 to 55, from Prunedale to San Jose, will run effectively.<br />

Director Downey made a motion to approve the proposed fare and service<br />

changes for spring 2012 and was seconded by Director Huerta. The motion<br />

carried unanimously.<br />

Director Huerta stated that he supports the effort to pass a local sales tax to<br />

support public transportation.<br />

12


Director Edwards thanked MST for making the effort to hold a public hearing in<br />

Seaside.<br />

Director Armenta thought that holding the hearing at Northridge Mall on a<br />

Saturday was a good idea and asked staff to try to encourage those walking in and<br />

around the mall to attend next time.<br />

9. UNFINISHED BUSINESS<br />

9-1 Authorize the purchase of Bus Rapid <strong>Transit</strong> Shelters. (Michael<br />

Hernandez)<br />

Mr. Hernandez stated that the purchase of shelters is fully funded by the Very<br />

Small Starts program and Proposition 1B. He displayed a photo of the shelter prototype<br />

and stated that the project has a fall 2012 completion goal.<br />

Director Sanchez asked for the cost per shelter and what would be done with the<br />

shelters that would be replaced. Mr. Hernandez stated that three shelters would be<br />

placed in Sand City and one in Seaside. All old shelters will be placed in areas without<br />

shelters. The eleven foot shelters cost $28,105 and the double sized shelters cost<br />

$59,800.<br />

Directors Kleber and Sharp were concerned that they would not properly protect<br />

from the elements and only had seating for two people. Mr. Hernandez stated that the<br />

shelters were not designed to be weather-proof, but they do provide shelter from rain.<br />

The eleven foot shelter seats two people and provides a covered area for one<br />

wheelchair. The double shelter has more seating.<br />

Public Comment<br />

Mr. Fink asked if the shelters will be able to accommodate a Light Rail system.<br />

Ms. Hack encouraged bike hooks at shelters.<br />

Close Public Comment<br />

Mr. Harvath stated that the proposed Light Rail system is slated to run along the<br />

Del Monte corridor in <strong>Monterey</strong>, not the Fremont corridor being used for BRT. He<br />

confirmed that all shelters have bike racks and MST buses can store bikes.<br />

Director Armenta encouraged MST staff to make sure that South County is<br />

considered for new projects, shelters, and other transit-related enhancements.<br />

10. NEW BUSINESS<br />

None.<br />

13


11. REPORTS & INFORMATION ITEMS<br />

11-1 General Manager/CEO Report.<br />

11-2 TAMC Highlights – December, 2011 and January, 2012.<br />

11-3 Washington D. C. Lobbyist report – December, 2011 and January, 2012.<br />

11-4 State Lobbyist report – December, 2011 and January, 2012.<br />

11-5 Staff trip reports.<br />

11-6 Correspondence.<br />

12. PUBLIC COMMENTS ON MATTERS NOT ON THE AGENDA<br />

Mr. Fink thanked the MST driver who assisted him on New Year’s Eve when he<br />

fell while disboarding a bus.<br />

p.m.<br />

13. COMMENTS BY BOARD MEMBERS<br />

13-1 Reports on meetings attended by Board members at MST expense<br />

(AB1234).<br />

14. ATTACHMENTS<br />

14-1 Disbursement Journal for November and December, 2011.<br />

15. ANNOUNCEMENTS<br />

16. ADJOURN<br />

There being no further business, Chair Armenta adjourned the meeting at 12:22<br />

14


To: Board of Directors<br />

15<br />

<strong>Agenda</strong> # 2-6<br />

March 19, 2012 Meeting<br />

From: Kathy Williams, General Accounting & Budget Manager<br />

Subject: Financial Reports – January 2012<br />

RECOMMENDATION:<br />

1. Accept report of January 2012 cash flow presented in Attachment #1<br />

2. Approve January 2012 disbursements listed in Attachment #2<br />

3. Accept report of January 2012 treasury transactions listed in Attachment #3<br />

4. Accept financial statements for the month of January 2012 in Attachment #4<br />

FISCAL IMPACT:<br />

The cash flow for January is summarized below and is detailed in Attachment #1.<br />

POLICY IMPLICATIONS:<br />

Beginning balance January 1, 2012 $ 5,606,002.27<br />

Revenues 2,155,406.33<br />

Disbursements <br />

Ending balance January 31, 2012 $ 5,312,989.95<br />

Disbursements are approved by your Board each month and are shown in<br />

Attachment #2. Detail of the disbursements is attached as agenda item 12-1. Treasury<br />

transactions are reported to your Board each month, and are shown in Attachment #3.<br />

Financial statement are provided for your review in Attachment #4.


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16


PUBLIC HEARING<br />

Northridge Mall Community Room<br />

796 Northridge Mall, <strong>Salinas</strong>, CA 93906<br />

February 4, 2012<br />

12:00 p.m.<br />

1. CALL TO ORDER<br />

23<br />

<strong>Agenda</strong> # 2-7<br />

March 19, 2012 Meeting<br />

Hunter Harvath called the meeting to order at 12:04 p.m. in the Northridge Mall<br />

Community Room.<br />

Staff: Hunter Harvath Asst. General Manager/Finance & Administration<br />

Deanna Smith Executive Assistant to the GM/CEO<br />

Michael Hernandez Asst. General Manager/COO<br />

Miriam Gutierrez Customer Service Representative<br />

Christy Sugabo Paratransit Eligibility Specialist<br />

Public: Leonie Lear MST Rider<br />

Abi Koch MST Rider<br />

Roland MV Transportation<br />

Tony Paredes MST Rider<br />

Chris Rubrecht MST Rider<br />

Apology is made for any misspelling of a name.<br />

2. PRESENTATION OF PROPOSED SERVICE REDUCTIONS<br />

Mr. Harvath introduced himself and MST staff, welcoming all members of the<br />

public. Mr. Harvath gave a PowerPoint presentation, focusing on all proposed service<br />

changes to the <strong>Salinas</strong> area. He explained that only 30% of MST’s operating costs are<br />

covered by passenger fares with the other 70% coming from state and federal funding.<br />

Anticipated reductions of $600,000 to $1.3 Million in funding from the State of California<br />

and the Federal Government require MST to reduce bus service to maintain a balanced<br />

budget. Mr. Harvath stated that the discounted fares on Sundays and Holidays would<br />

now only be offered to those aged 65 and older, 18 and under, Medicare card holders,<br />

active military, and those with disabilities.<br />

3. PUBLIC COMMENT<br />

Leonie Lear and Abi Koch stated that Lines 41 and 49 often run late. Ms. Lear<br />

stated that reductions in Line 41 will affect her ability to maintain her work schedule and<br />

might result in job loss. She requested that the 9:20 p.m. service be maintained in order


to keep her job. Mr. Harvath stated that MST would be able to maintain the 9:20 p.m.<br />

service and that he would recommend to the only the elimination of the 10:20 p.m.<br />

service to the Board of Directors. He stated that the Board of Directors will be<br />

presented with proposed service changes and all public comments on Monday,<br />

February 13, 2012. Once the changes are approved, new Rider’s Guides will be printed<br />

and distributed in time for the anticipated April 28, 2012 service changes.<br />

Tony Paredes and Chris Rubrecht, members of the public, arrived at 12:21 p.m.<br />

Mr. Harvath ensured them that when he completed his presentation he would discuss<br />

their concerns individually.<br />

Ms. Lear asked why Line 29 route costs an additional dollar. Mr. Harvath stated<br />

that the fares for long distance routes cost more, while the shorter routes cost less.<br />

Ms. Koch asked why Line 24 Grapevine Express was now serving Carmel-bythe-Sea.<br />

Mr. Harvath stated that the Carmel City Council unanimously requested the<br />

service. Ms. Koch provided a detail of her commute route which includes numerous<br />

route changes to make it to and from Carmel on weekdays. Mr. Harvath stated that<br />

Line 7 was the only line with substantial changes and that her routes would be affected<br />

by only five or ten minutes. Ms. Koch stated that most of the MST drivers were very<br />

kind and helpful and that she liked the safety of riding the bus. She stated that some<br />

drivers wait more that the two minute wait period in between stops, which is sometimes<br />

an inconvenience for those with tight schedules.<br />

Ms. Koch and Ms. Lear were satisfied with the information and concluded their<br />

comments.<br />

Mr. Rubrecht requested information on the Line 20 weekend route and stated<br />

that he rides the 11:15 p.m. to go home on Saturday. Mr. Harvath stated that there<br />

would be no changes to the 11:15 service. Mr. Rubrecht asked if Line 43 would remain<br />

the same as he uses this route both weekdays and weekends. Mr. Harvath suggested<br />

he use Line 23 on the weekend instead of Line 43 to get to the South Main Street and<br />

East Romie Lane corridors.<br />

Roland asked if there would be the same number of trips on Line 23 to King City.<br />

Mr. Harvath stated that there were some changes to Line 23 taking place immediately<br />

but that he would have to double check before he could provide accurate information.<br />

Mr. Paredes informed MST staff that he was hearing impaired. He was assisted<br />

personally by Miriam Gutierrez and Mr. Harvath, who helped him communicate his<br />

concerns in written format. Mr. Paredes occasionally rides Line 41 at 10:20 p.m, but<br />

mostly earlier in the evening. Mr. Harvath stated that unfortunately, due to low<br />

ridership, the 10:20 p.m. route will be cut, but the 9:20 p.m. route will remain. After<br />

some discussion, it became apparent that Mr. Paredes would qualify for a courtesy card<br />

and other fare discounts because of his disability. Mr. Paredes stated that he could not<br />

afford to pay for a doctor’s evaluation and purchases his fares as he boards. Mr.<br />

24


Paredes’ contact information was taken, and he was told that someone would be<br />

contacting him personally to make sure he obtains all of the discounts for which he is<br />

eligible. He was also assured that he would be provided the support he needs to fill out<br />

applications and obtain his discount cards.<br />

Roland of MV Transportation asked Mr. Harvath to go over all proposed changes<br />

to MV service routes. The following information was provided for MV service changes:<br />

Line 1: No changes<br />

Line 2: No changes to express<br />

Line 8: Service during rush hour only. 6:19 a.m., Saturday and Sunday<br />

service eliminated.<br />

Line 13: Will serve Del Rey Oaks on Saturday and Sunday to compensate for<br />

no service on Line 8.<br />

Lines 9: No changes to MV service.<br />

Line 10: No changes to MV service.<br />

Line 24: City of Carmel wants Line 24 to serve downtown Carmel. Service loop<br />

into neighborhood in Carmel Valley eliminated due to low/no ridership.<br />

No service into The Barnyard.<br />

Line 7: Eliminate service.<br />

Line 4: Extend to CHOMP.<br />

Line 16: No changes to MV service. Will serve Wal-Mart after 10:00 a.m.<br />

Line 22: Service eliminated for Off-Season. Will operate from Memorial Day to<br />

Labor Day.<br />

Line 27: Will most likely keep service with MV Transportation and will continue<br />

on weekdays only.<br />

Line 25: Small buses will continue to serve this line. CSUMB has expressed<br />

interest in larger buses, but may not be able to afford the cost<br />

differential compared to the minibuses.<br />

Trolleys: Carmel grant funding has run out. <strong>Salinas</strong> grant funding runs out in<br />

April. Pacific Grove has funding to run for another year. <strong>Monterey</strong> is<br />

still funded.<br />

Line 78: Service depends on Federal funding.<br />

On Call: Possibly adding Soledad in summer of 2012.<br />

Roland requested that On Call Service to Forest and Beach be highlighted on<br />

MST map as it is designated for Cardoza and Crescent.<br />

Cristy Sugabo asked why On Call Service was not available between Gonzales,<br />

Greenfield and King City. Mr. Harvath stated that with the large service area, taking<br />

service to King City, for instance, would mean that the buses were out of the main<br />

service area for long periods of time. Currently, funding is not available to expand<br />

service.<br />

Roland asked if MST could provide service to the Soledad Prison. Mr. Harvath<br />

stated that Mr. Gallant has met with officials, but to date possibility of service is only<br />

25


eing discussed. Roland also asked if service in Marina OnCall will be extended<br />

beyond Gigling Rd. Mr. Harvath stated that the further MST goes out of the core area,<br />

primary service would necessarily be reduced.<br />

Miriam Gutierrez asked if the new Hartnell East Campus in the Alisal District<br />

would be able to take part in the Free Fare Zone. Mr. Harvath stated that the current<br />

funding from Hartnell College pays only for free fares at the Alisal and Homestead bus<br />

stops. In order to offer this option, Hartnell College would have to pay more to cover the<br />

costs. Miriam and Roland informed Mr. Harvath that buses were also picking up free<br />

fares at College Drive, which is not a designated bus stop for free fares. Mr. Harvath<br />

will research this.<br />

4. ADJOURNMENT<br />

There being no further business, Mr. Harvath adjourned the meeting at 1:13 p.m.<br />

26


27<br />

<strong>Agenda</strong> # 2-8<br />

March 19, 2012 Meeting<br />

PUBLIC HEARING<br />

Sunset Center Chapman Room<br />

San Carlos St. and 9 th Ave., Carmel, CA 93921<br />

February 6, 2012<br />

6:00 p.m.<br />

1. CALL TO ORDER<br />

Hunter Harvath called the meeting to order at 6:00 p.m. in the Sunset Center<br />

Chapman Room.<br />

Staff: Hunter Harvath Asst. General Manager/Finance & Administration<br />

Deanna Smith Executive Assistant to the GM/CEO<br />

Sally Cota Customer Service Representative<br />

Carl Sedoryk General Manager/CEO<br />

Public: Patricia Colgrove MST Rider<br />

Jen Dunn MST Rider<br />

Chris Harrold Carmel Valley Resident<br />

Edeen Hill MST Rider<br />

Kim Mitchell MST Rider<br />

Jacqueline Dupree MST Rider<br />

Apology is made for any misspelling of a name.<br />

2. PRESENTATION OF PROPOSED SERVICE REDUCTIONS<br />

Mr. Harvath introduced himself and MST staff, welcoming all members of the<br />

public. Mr. Harvath gave a PowerPoint presentation, focusing on all proposed service<br />

changes to the Carmel area. He explained that only 30% of MST’s operating costs are<br />

covered by passenger fares with the other 70% coming from state and federal funding.<br />

Anticipated reductions of $600,000 to $1.3 Million in funding from the State of California<br />

and the Federal Government require MST to reduce bus service to maintain a balanced<br />

budget. Mr. Harvath stated that the discounted fares on Sundays and Holidays would<br />

now only be offered to those aged 65 and older, 18 and under, Medicare card holders,<br />

active military, and those with disabilities. Mr. Harvath took comments and questions<br />

from members of the public, assisting them individually as necessary.<br />

Mr. Harvath mentioned that the City of Carmel has requested that Line 24<br />

Carmel Valley-Grapevine Express, serve downtown Carmel as well as the Carmel<br />

Valley corridor.


3. PUBLIC COMMENT<br />

Jen Dunn stated that ridership on Line 4 is low. As a way to increase ridership<br />

and provide a service to elderly MST riders who are members of the Carmel<br />

Foundation, she suggested moving the bus stop at Monte Verde to Lincoln. Monte<br />

Verde is very steep and elderly riders have stopped taking lunch at the Foundation<br />

because it is too difficult to walk up Monte Verde for transportation. Since there is no<br />

parking at the Carmel Foundation, if this change was made, they could park at the<br />

Crossroads and catch the bus on Lincoln. She suggested that the route run from Monte<br />

Verde to 9 th Avenue, taking Lincoln to 8 th and then back to Monte Verde. Melissa<br />

McKenzie is the contact at the Foundation.<br />

Ms. Dunn requested that MST drivers stop before pulling in to the <strong>Monterey</strong><br />

<strong>Transit</strong> Center to change the destination signage. She also requested that they stop<br />

putting the “Out of Service” signs on before entering the transit center.<br />

Ms. Dunn mentioned that the bus shelter at Devendorf Park be checked because<br />

the City of Carmel has secured a trash can in the sheltered area designated for<br />

wheelchairs. This causes those in wheelchairs to have to wait in the rain. She<br />

mentioned that the current schedule makes it difficult to take the bus to MST Board<br />

meetings.<br />

Patricia Colgrove asked why some drivers write down passenger info as well as<br />

recording the info electronically. Mr. Harvath stated that MV Transportation operates<br />

the mini buses and requires both manual and electronic rider tallies. She requested<br />

early service on Line 4 to CHOMP.<br />

Edeen Hill stated that she takes the bus into Carmel Rancho every morning to do<br />

her banking before opening her store in downtown Carmel at 10:00 a.m. With the<br />

elimination of service between 9:08 a.m. and 10:08 a.m. she will not be able to keep her<br />

schedule. She requests that MST consider keeping service during this hour. Mr.<br />

Harvath stated that he will work with staff to see if this request can be accommodated.<br />

Ms. Dunn stated that tourists sit in the bus shelter at the Crossroads at Rio Rd.<br />

waiting for a bus. She requests signage stating service times for this stop, and directing<br />

them to the kiosk across the street.<br />

Ms. Colgrove stated that the mini buses have terrible suspension.<br />

Ms. Dunn stated that she is pleased that service from Carmel to CHOMP will be<br />

increased to seven days per week instead of five. Tourists use Line 4 and 24 to get<br />

from the park to Carmel Mission, but she is never able to tell them what time the bus<br />

picks up for the Mission. She requests info in the Rider’s Guide specific to service to<br />

Carmel Mission.<br />

28


Ms. Hill states that she used to travel to Del Monte Center and <strong>Monterey</strong> on Line<br />

5 in the evening, but she is no longer going out because it is dark and late at Carmel<br />

Rancho and she frequently sits alone at the bus stop. She stated that no one uses the<br />

late night service at Carmel Rancho to Carmel. The current route has added almost an<br />

hour to the trip since Line 11 was eliminated. She suggested going down Carpenter to<br />

serve those who live further away from Ocean Avenue. Ms. Dunn suggested making a<br />

right on Carpenter down to Devendorf Park, taking 6 th Street to a right on Junipero,<br />

making a left on Ocean Avenue back up to the highway, then into Carmel Rancho.<br />

Ms. Mitchell is very disappointed that Line 11 has been eliminated. She stated<br />

that many buses run empty and riders are dropped off in crime-ridden areas. She<br />

suggested keeping track of ridership before continuing service. Mr. Harvath displayed<br />

ridership data and stated that MST uses ridership data extensively to determine route<br />

changes.<br />

The public generally agreed that Line 11 should be reinstated throughout the day<br />

instead of only during peak periods.<br />

Ms. Dunn stated that if Line 8 is reduced, the public will not be able to ride public<br />

transit to attend MST Board meetings. Mr. Sedoryk stated that staff will re-examine this<br />

issue.<br />

Mr. Harvath stated that Lines 9 and 10 is a lifeline service for hospitality workers.<br />

Line 7 will be eliminated because Line 4 will provide service to CHOMP. This change<br />

will eliminate duplication of service.<br />

Ms. Dunn stated that Lines 91, 92, and 93 are viewed by bus drivers as a Pacific<br />

Meadows service. They will not stop at 6 th and Mission even if there are riders waiting<br />

at the stop.<br />

Ms. Dupree works late and must walk all the way up Ocean for bus service. She<br />

stated that Line 11 would pick her up at the bottom of Ocean and drop her off at<br />

Carpenter which is closer to her home. Mr. Harvath stated that suggested changes to<br />

late night service on Line 5 should accommodate her. She asked if Line 13 would still<br />

serve Ryan Ranch. Mr. Harvath stated that the 6:19 a.m. service will be eliminated, but<br />

there are no changes to the afternoon route. On Saturday and Sunday, there will be no<br />

service into Ryan Ranch, but will instead serve Del Rey Oaks and Garden Rd.<br />

Members of the public expressed concern about homeless people who loiter at<br />

<strong>Monterey</strong> <strong>Transit</strong> Center and at the bus stop at Del Monte Center. Mr. Sedoryk stated<br />

that <strong>Monterey</strong> <strong>Transit</strong> Center is a city park and that MST is not allowed to employ<br />

security at this location. They request that the bus stop locations are evaluated for<br />

safety. Mr. Harvath stated that he will be meeting with City of <strong>Monterey</strong> Police<br />

Department on February 8 and will discuss this issue with them. Concern was also<br />

expressed regarding homeless riders who loiter day and night on MST buses.<br />

29


Ms. Dunn stated that Del Monte Center security does not remove the chain at<br />

their entrance early in the morning. This causes the bus to be late.<br />

Ms. Mitchell stated that bus drivers often leave early. Mr. Harvath stated that this<br />

is never acceptable and encouraged that complaints be submitted so it can be taken<br />

care of.<br />

Ms. Dunn requested better signage for Line 24 on Rio Road, at 6 th and Mission,<br />

and at the bus stops on Lighthouse and Fountain Avenues. She also requested a<br />

bench at the stop at Fountain.<br />

Ms. Mitchell asked why small buses do not serve areas with low ridership. Mr.<br />

Harvath stated that all MST buses are in service and there are no extra small buses<br />

available.<br />

Ms. Colgrove stated that MST bus drivers complain about driving 12 hours per<br />

day. She also asked why she must pay an extra .50 cents on Line 22 to Big Sur even<br />

though she has a bus pass. Mr. Harvath stated that some of the longer routes have<br />

been designated as regional routes.<br />

Ms. Dupree requests that Line 11 be reinstated.<br />

Mr. Sedoryk elaborated on state and federal funding for transit and stated that<br />

<strong>Monterey</strong> County does not have a sales tax measure to offset reduced government<br />

funding.<br />

4. ADJOURNMENT<br />

There being no further business, Mr. Harvath adjourned the meeting at 7:10 p.m.<br />

30


PUBLIC HEARING<br />

Oldemeyer Center Blackhorse Room<br />

986 Hilby Avenue, Seaside, CA 93955<br />

February 8, 2012<br />

6:00 p.m.<br />

1. CALL TO ORDER<br />

31<br />

<strong>Agenda</strong> # 2-9<br />

March 19, 2012 Meeting<br />

Hunter Harvath called the meeting to order at 6:05 p.m. in the Oldemeyer Center<br />

Blackhorse Room.<br />

Staff: Hunter Harvath Asst. General Manager/Finance & Administration<br />

Deanna Smith Executive Assistant to the GM/CEO<br />

Miriam Gutierrez Customer Service Representative<br />

Carl Sedoryk General Manager/CEO<br />

Public: Dora Trujillo MST Rider<br />

Alex Almazon MST Rider<br />

Jim Fink MST Rider<br />

Alvin Edwards Seaside Council Member and MST Board Member<br />

Apology is made for any misspelling of a name.<br />

2. PRESENTATION OF PROPOSED SERVICE REDUCTIONS<br />

Mr. Harvath introduced himself, welcoming all members of the public. With only<br />

two members of the public present, Mr. Harvath spoke individually to each, highlighting<br />

specific PowerPoint slides that related to service reductions on routes used by those<br />

present. He explained that anticipated reductions of $600,000 to $1.3 Million in funding<br />

from the State of California and the Federal Government require MST to reduce bus<br />

service to maintain a balanced budget, and that reductions were being made to all MST<br />

service areas. Mr. Harvath stated that the discounted fares on Sundays and Holidays<br />

would now only be offered to those aged 65 and older, 18 and under, Medicare card<br />

holders, active military, and those with disabilities.<br />

3. PUBLIC COMMENT<br />

Ms. Trujillo stated that she is a regular customer of MST and that she takes both<br />

Lines 4 and 24 regularly. She is pleased that Line 24 will now be serving downtown<br />

Carmel as she commutes from Seaside to Carmel and Carmel Valley daily. She<br />

requested a bench at the bus stop in front of the Hacienda on Carmel Valley Road.


Ms. Trujillo stated that she occasionally rides Line 55 and that she is pleased<br />

there will be no changes. She is disappointed that Line 11 has been eliminated. She<br />

stated that she must pay $20 for a taxi every Sunday to ride from <strong>Monterey</strong> to Seaside<br />

in the late evening because of service reductions on Lines 9 and 10. She requested<br />

that a 9:15 p.m. service be added to Line 9 or Line 10 on Sunday evening. She also<br />

stated that the bus driver on Line 9 often honks for the Line 24 bus to pick her up, but it<br />

often passes her by.<br />

Ms. Trujillo asked if MST makes their decisions about service reductions based<br />

on ridership data. Mr. Harvath stated that ridership data is extensively used in making<br />

decisions and explained PowerPoint slides that detailed ridership data. He stated that<br />

staff will make an effort to add a late night route on Sundays.<br />

Ms. Trujillo stated that she liked the route changes on Lines 8 and 16. She<br />

stated that she has missed the Line 4 bus because the driver was early and did not wait<br />

for her. She did call MST when this happened and they sent someone to pick her up.<br />

Mr. Harvath apologized, stating that it is not acceptable for buses to leave early or<br />

ignore customers. He encouraged her to call MST Customer Service whenever she has<br />

a problem like this.<br />

Mr. Edwards asked if complaints made by citizens at a recent MST Board<br />

meeting regarding previous route changes have been taken care of. Mr. Harvath stated<br />

that as of Saturday, most problems with these routes have been addressed, especially<br />

connection issues with Pacific Grove and Carmel Valley buses.<br />

Mr. Fink arrived at 6:34 p.m. after other members of the public had left. He<br />

presented Mr. Harvath with a copy of an email detailing his comments and suggestions.<br />

He stated that he will attend the MST Public Hearing on Monday, February 13, and<br />

asked Mr. Harvath to review his comments prior to the meeting. He stated that he firmly<br />

believes that fare increases should be considered over service reductions. He prefers<br />

alternative #1 to alternative #2 on proposed changes to Lines 1 and 2.<br />

Mr. Fink requested that Line 43 be retained seven (7) days per week, because<br />

he needs the route to attend church at St. Ansgar’s. Mr. Harvath stated that ridership is<br />

too low to justify this route on Sunday. Mr. Fink requested a flag drop in front of St.<br />

Ansgar’s Lutheran Church on San Joaquin Street in <strong>Salinas</strong>.<br />

Mr. Fink requested staff look into route discrepancies on Line 7. Mr. Harvath<br />

stated that he is aware that there are some problems with the route and will have staff<br />

research the problem.<br />

Mr. Fink requested that the MST Rider’s Guides include “interline” information in<br />

the right hand margins. Sacramento Regional <strong>Transit</strong>’s Rider’s Guides are printed with<br />

this information and it is very helpful. Mr. Harvath will check the guides and consider<br />

adding this information.<br />

32


4. ADJOURNMENT<br />

There being no further business, Mr. Harvath adjourned the meeting at 6:45 p.m.<br />

33


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34


PUBLIC HEARING<br />

Prunedale Library Community Room<br />

17822 Moro Rd., Prunedale, CA 93907<br />

February 9, 2012<br />

6:00 p.m.<br />

1. CALL TO ORDER<br />

35<br />

<strong>Agenda</strong> # 2-10<br />

March 19, 2012 Meeting<br />

Staff arrived at 5:30 p.m. and waited until 6:35 p.m. for members of the public to<br />

arrive.<br />

Staff: Hunter Harvath Asst. General Manager/Finance & Administration<br />

Deanna Smith Executive Assistant to the GM/CEO<br />

Sally Cota Customer Service Representative<br />

Michael Hernandez Asst. General Manager/COO<br />

Public: None.<br />

Apology is made for any misspelling of a name.<br />

2. PRESENTATION OF PROPOSED SERVICE REDUCTIONS<br />

There being no members of the public present, the presentation was not<br />

delivered.<br />

None.<br />

3. PUBLIC COMMENT<br />

4. ADJOURNMENT<br />

There being no further business, Mr. Harvath adjourned the meeting at 6:35 p.m.


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36


To: Board of Directors<br />

From: Zoé Shoats, Marketing Analyst<br />

Subject: 2011 Community Stakeholder Survey<br />

RECOMMENDATION:<br />

Receive report on the 2011 Community Stakeholder Survey.<br />

FISCAL IMPACT:<br />

None.<br />

POLICY IMPLICATIONS:<br />

37<br />

<strong>Agenda</strong> # 2-11<br />

March 19, 2012 Meeting<br />

MST surveys stakeholders annually in its service area to gauge knowledge of and<br />

opinions regarding this agency.<br />

DISCUSSION:<br />

In January 2012, approximately 471 surveys were distributed to community<br />

stakeholders including elected officials, governmental agencies, social service<br />

organizations, private citizens, and representatives from private industries such as<br />

hospitality, agriculture and construction. A total of 35 surveys were returned and yielded<br />

the following highlights:<br />

• Familiarity with MST’s services:<br />

Respondents were most familiar with MST’s regular fixed route service and Line 24<br />

Carmel Valley Grapevine Express, with the MST Trolley in <strong>Monterey</strong> ranking third and<br />

MST On Call in Gonzales ranking fourth most familiar. Of MST’s special event services,<br />

respondents were most familiar with service to First Night <strong>Monterey</strong> and <strong>Monterey</strong><br />

County Fair. Service to events at Laguna Seca, the <strong>Monterey</strong> Jazz Festival, <strong>Monterey</strong><br />

Bay Blues Festival, and the California International Airshow <strong>Salinas</strong> were notable. Only<br />

four respondents were familiar with mobility programs including RIDES ADA Paratransit.<br />

• When rating MST’s attributes from “excellent” to “very poor,” the following areas were<br />

rated on a scale of one to five (with one as very poor and five as excellent) as follows:<br />

Safety of service 4.3<br />

Helpfulness of staff 4.3<br />

Staff knowledge 4.2<br />

Staff professionalism 4.2


Overall impression of MST’s administration 4.2<br />

Overall impression of MST’s services 4.1<br />

Quality of service 4.1<br />

Value of service 4.1<br />

MST’s representation of itself in the community 4.0<br />

Perceived value of transit in the community 3.7<br />

Convenience of service 3.6<br />

• When ranking MST’s priorities “adding frequency to existing routes” ranked highest<br />

with “adding new routes” second and “add capacity to existing routes” third.<br />

• When asked how to meet local transportation needs, the following alternatives were<br />

rated on a scale of one to five (with one as “least effective” and five as “most effective”)<br />

as follows:<br />

Buses 4.4<br />

Improved roads 4.2<br />

More vanpools/carpool incentives 3.9<br />

More dedicated bike lanes 3.8<br />

Bus rapid transit 3.7<br />

Rail 3.5<br />

New roads 3.0<br />

• When asked if respondents would support a “new local sales tax dedicated to funding<br />

public transit and transportation services,” 73% of respondents said they would support<br />

it while 27% said they would not. As a follow-up question, individuals who would support<br />

the new tax were asked what percentage would be appropriate. Thirty percent of<br />

respondents would support a ¼ percent increase, 35% would support a 1/8 percentage<br />

increase, 22% would support a 1/10 percent increase, and 13% were undecided.<br />

Attachment: 2011 Community Stakeholder Survey<br />

38


39<br />

ATTACHMENT 1<br />

2011 COMMUNITY STAKEHOLDER SURVEY RESULTS<br />

(35 Responses)<br />

1. Which of MST’s services are you familiar with?<br />

(22) Regular fixed-route buses Mobility Programs:<br />

(3) Line 12 & 14 Naval Postgraduate School (4) MST RIDES ADA Paratransit<br />

(7) Line 23 <strong>Salinas</strong> - King City (0) Travel Training<br />

(12) Line 24 Carmel Valley Grapevine Express (4) Senior / Disabled Taxi Vouchers<br />

(9) Line 55 <strong>Monterey</strong> - San Jose Express (4) Lines 91 – 93 Carmel Senior Shuttle<br />

(5) Lines 68 - 79 Presidio of <strong>Monterey</strong><br />

(5) Lines 82 & 83 Fort Hunter Liggett<br />

Special Event Services:<br />

MST Trolley: (9) Laguna Seca<br />

(7) Carmel-by-the-Sea Trolley (7) California International Airshow <strong>Salinas</strong><br />

(2) CSUMB Otter Trolley (12) First Night <strong>Monterey</strong><br />

(9) <strong>Monterey</strong> Trolley (9) <strong>Monterey</strong> Jazz Festival<br />

(5) Pacific Grove Trolley (7) <strong>Monterey</strong> Bay Blues Festival<br />

(2) <strong>Salinas</strong> Trolley (12) <strong>Monterey</strong> County Fair<br />

(1) <strong>Salinas</strong> Holiday Parade of Lights<br />

MST On Call: (1) Sand City West End Celebration<br />

(1) Marina<br />

(8) Gonzales<br />

(6) Greenfield<br />

(2) King City<br />

2. What do you believe to be MST’s annual ridership?<br />

(5) Less than 1 million (10) 1 million - 2 million (3) 2 million – 3 million<br />

(1) 3 million – 4 million (7) 4 million – 5 million (4) Over 5 million<br />

3. Please rate the following:<br />

Excellent<br />

5<br />

Good<br />

4<br />

Fair<br />

3<br />

Poor<br />

2<br />

Very<br />

Poor<br />

1<br />

Average<br />

Overall impression of MST’s services 9 17 6 0 0 4.1<br />

Convenience of service 4 13 12 2 0 3.6<br />

Quality of service 4 15 5 1 0 4.1


Safety of service 13 14 4 0 0 4.3<br />

Value of service 14 8 6 2 0 4.1<br />

Overall impression of MST’s administration 13 11 8 0 0 4.2<br />

Helpfulness of staff 9 14 6 2 0 4.3<br />

Staff knowledge 13 12 3 2 0 4.2<br />

Staff professionalism 13 12 5 1 0 4.2<br />

MST’s representation of itself in the community 11 10 9 0 1 4.0<br />

Perceived value of transit in the community 5 16 7 2 1 3.7<br />

4. Do you or your employees use MST? Yes (20) No (13)<br />

5. Are you aware of the tax incentives provided to employers who provide transit passes to their<br />

employees? Yes (18) No (13)<br />

If you would like to learn more, please provide your contact information.<br />

(no contact information given)<br />

6. What do you believe should be MST’s highest priorities?<br />

(Please rank in order of importance)<br />

(2) Add new routes* (3) More special event shuttles<br />

(6) Add frequency to existing routes* (3) Upgrade vehicles<br />

(2) Add capacity to existing routes* (6) Improve customer service<br />

(6) Cut routes* (7) Improve public image of MST<br />

(1) Other<br />

*Where / What?<br />

Improve cost & also availability of reduced cost passes. We used to sell them to our staff<br />

via payroll deduction, but had to stop. Some of our staff were reselling them. Clearly<br />

there’s a community need for better pricing on monthly passes & better access<br />

availability to purchase them.<br />

Carmel Valley – later.<br />

Service between South <strong>Salinas</strong> & <strong>Monterey</strong>.<br />

To / from CSUMB.<br />

Redesign routes to meet consumer needs<br />

Carmel Valley / Laureles Grade<br />

40


7. In order to meet local transportation needs in <strong>Monterey</strong> County, please rate the following<br />

alternatives:<br />

Most<br />

Effective<br />

5<br />

41<br />

4<br />

3<br />

2<br />

Least<br />

Effective<br />

1<br />

Average<br />

Score<br />

Rail 13 6 3 6 5 3.5<br />

Buses 17 12 2 1 0 4.4<br />

New roads 7 6 7 7 6 3.0<br />

Improved roads 13 16 4 0 1 4.2<br />

More dedicated bike lanes 12 9 5 4 2 3.8<br />

More vanpools / incentive for carpoolers<br />

Bus Rapid <strong>Transit</strong> (Road and traffic<br />

7 15 9 0 0 3.9<br />

signal improvements that provide faster<br />

bus service)<br />

8 14 7 2 2 3.7<br />

Comments:<br />

We need light rail from <strong>Monterey</strong> to Bay Area (San Jose).<br />

I am not in favor of cutting route 4 in Carmel.<br />

Consumers still depend on autos.<br />

8. Community sector that you represent:<br />

(9) Private Citizen (1) Private industry (0) Agribusiness<br />

(14) Government (1) Elected official (5) Education<br />

(4) Hospitality (1) Health / Social services (2) Construction/Developer<br />

(2) Other<br />

Organization (optional):<br />

TAMC<br />

CSUMB<br />

9. While <strong>Monterey</strong> County does not currently have local sales taxes for transit/transportation,<br />

nearly 90% of the population of the state of California lives in counties that do have such local<br />

sales taxes. In that regard, would you support a new local sales tax for <strong>Monterey</strong> County that<br />

would be dedicated to funding public transit for the community at large including transportation<br />

services for the elderly and disabled? Yes (24) No (9)<br />

If yes, what percentage of sales tax would be appropriate?<br />

1/4 percent (7) 1/8 percent (8) 1/10 percent (5) Undecided (3)


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42


To: Board of Directors<br />

43<br />

<strong>Agenda</strong> # 2-12<br />

March 19, 2012 Meeting<br />

From: Michael Hernandez, Assistant General Manager/COO<br />

Subject: Purchase One Engine Replacement<br />

RECOMMENDATIONS:<br />

Authorize the purchase of one (1) replacement engine for MST’s heavy-duty<br />

diesel fleet from Valley Power Systems.<br />

FISCAL IMPACT:<br />

$30,742.32. Funding is available in MST’s capital budget.<br />

POLICY IMPLICATIONS:<br />

Your Board approves all purchases that exceed $25,000.<br />

DISCUSSION:<br />

MST operates 80 heavy-duty clean diesel coaches. The bulk of the fleet (76<br />

buses) are Gillig coaches, the remaining four are newer MCI coaches. MST has 29<br />

buses, or 36% of the fleet, that are currently eligible for retirement under FTA<br />

requirements to operate heavy-duty buses for 12 years or 500,000 miles.<br />

A replacement engine is required for coach 1124, a model year 2003 Gillig with<br />

approximately 338,000 miles. Coach 1124 experienced a catastrophic gear train failure<br />

damaging the engine. This is the second engine failure within several weeks. When<br />

engines fail MST purchases a “rebuilt” engine from either the engine manufacturer or an<br />

after market distributer.<br />

Given the overall age of our fleet with 29 coaches in excess of 500,000 miles, it<br />

is anticipated that additional engine replacements may be required in the coming year.<br />

The replacement of this engine is essential in order for MST to meet its obligations for<br />

transit service.<br />

MST has applied for the Federal <strong>Transit</strong> Administrations “State of Good Repair”<br />

grant to replace the 29 coaches eligible for retirement; however, we are in a nationwide<br />

competition with other transit properties for these limited funds.


To: Board of Directors<br />

From: Zoé Shoats, Marketing Analyst<br />

45<br />

<strong>Agenda</strong> # 3-4<br />

March 19, 2012 Meeting<br />

Subject: Attitude and Awareness (Non-Rider) & On-Board Passenger Surveys<br />

RECOMMENDATION:<br />

Receive presentation by Majic Consulting staff on the 2011 MST Attitude and<br />

Awareness (Non-Rider) Survey and the 2011 MST On-Board Passenger Survey.<br />

FISCAL IMPACT:<br />

None.<br />

POLICY IMPLICATIONS:<br />

These surveys measure customer satisfaction, one of MST’s four key business<br />

Drivers, and are consistent with the customer and market focus component of MST’s<br />

business model.<br />

DISCUSSION:<br />

Public transit agencies regularly conduct passenger and non-passenger surveys<br />

to gauge opinions of customers and to find out information about those individuals who<br />

do not currently take public transit. This data can then be used to improve services for<br />

existing passengers as well as to increase ridership by marketing MST more effectively<br />

to non-riders. The last comprehensive passenger and non-passenger surveys were<br />

conducted in the fall of 2009.<br />

At the October 10, 2011 meeting, your Board approved a contract with Majic<br />

Consulting to conduct the 2011 MST Attitude and Awareness Survey of non-riders and<br />

the 2011 MST On-Board Passenger Survey. During November and December 2011,<br />

376 randomly selected non-passengers participated in a telephone survey (94 in<br />

Spanish). Also, 567 passengers (98 in Spanish) were interviewed aboard MST buses<br />

and at transit facilities. The conclusions of the surveys are summarized in an<br />

attachment. For a more detailed review of the survey results, Belynda Johnson,<br />

Managing Director of Majic Consulting, will report to your Board the findings and<br />

highlights of this project.


Attachment: Attitude and Awareness (Non-Rider) and 2011 On-Board Passenger<br />

Survey Results<br />

46


ONBOARD RIDER SURVEY RESULTS<br />

M S T O n b o a r d R i d e r S u r v e y<br />

M O N T E R E Y - S A L I N A S T R A N S I T<br />

Overall, the average survey respondent was an employed, English speaking white female, 18-24 years of age,<br />

who has lived in <strong>Monterey</strong> County for more than 10 years and has some college education. She rents a<br />

residence in Seaside or Marina and has a household income of less than $10,000. She has either a valid<br />

driver’s license or owns a motor vehicle, but not both.<br />

The average respondent has been using MST for less than one (1) year, but rides the service five (5) or more<br />

times per week because she did not have a car available. Both the economic downturn and the September 17 th<br />

service reductions did not affect the average rider’s use of the service. The average rider finds the service to<br />

be a value with respect to her distance traveled and the cost of travel.<br />

The average survey respondent typically pays her MST bus fare using cash and only uses one bus for the<br />

purpose of her trip, which was either going to or coming from work. The average respondent has access to<br />

the internet at home, but has not visited the MST website within the past 60 days. The average respondent<br />

indicates she would ride more often if MST offered more frequent service.<br />

Driver Safety was rated the highest of all of MST’s listed attributes. The average respondent agrees that the new<br />

fareboxes are more convenient and also speed-up boarding time. The statement that public transit is good for the<br />

community was the statement that resonates the most with the average respondent.<br />

In spite of frequently using cash to pare for her bus fare, the average respondent is aware that she can<br />

purchase an MST bus pass online. She was also familiar with the fare price prior to boarding the bus. The<br />

average respondent typically learned about MST service announcements on the bus and is most likely to plan<br />

her trip on MST by using the MST Bus Riders Guide, even though she is aware that she can plan her bus trip<br />

by using Google <strong>Transit</strong> on MST’s website. The <strong>Monterey</strong> Trolley service is the MST service that the average<br />

respondent is most familiar with.<br />

Overall, the average MST respondent is not interested in having MST serve new locations. However, the<br />

location that received the most interest as a potential new location for MST to serve is Downtown Santa<br />

Cruz.<br />

Page | 5


COMMUNITY SURVEY RESULTS<br />

M S T C o m m u n i t y S u r v e y<br />

M O N T E R E Y - S A L I N A S T R A N S I T<br />

Overall, the average community survey respondent was an English speaking white female over the age of 65,<br />

with a college degree, who has lived in <strong>Monterey</strong> County for more than 10 years. She lives in <strong>Salinas</strong> in a<br />

household where there are more than two licensed drivers and has a household income of more than<br />

$100,000 per year.<br />

While the average community survey respondent has access to the internet at home, she has not visited MST’s<br />

website. Television is the average community survey respondent’s favorite form of media and she engages in it<br />

for fewer than four hours a day.<br />

The average community survey respondent estimated that the MST daily bus fare is $2.00. Additionally, the<br />

average community survey respondent believed that MST’s annual ridership was fewer than one (1) million<br />

passengers per year. Out of all of MST’s services, the average community survey respondent was most familiar<br />

with MST Local Bus Routes.<br />

The economic downturn had not affected the average community survey respondent’s decision to ride the<br />

bus. The average community survey respondent’s reason for not riding the bus was because she needed her car<br />

during the day. Closer bus stops was the most common request and most important service improvement<br />

according to the average community survey respondent.<br />

According to the average community survey respondent, extending the commuter rail from San Jose to <strong>Salinas</strong> and<br />

increase bus service for residents had virtually equal results in regard to future traffic problems. Additionally, she<br />

felt that building more roads was the worst solution to dealing with future traffic problems. The average<br />

community survey respondent was familiar with MST’s local routes and felt that MST provided mobility for both<br />

low-income residents and persons with disabilities/seniors. However, she did not feel that MST improved parking<br />

availability or reduced traffic congestion.<br />

Page | 1


49<br />

<strong>Agenda</strong> # 5-1<br />

March 19, 2012 Meeting<br />

MONTEREY-SALINAS TRANSIT BOARD OF DIRECTORS<br />

FINANCE COMMITTEE MINUTES<br />

February 13, 2012<br />

9:00 a.m.<br />

One Ryan Ranch Road, <strong>Monterey</strong><br />

Present: Fernando Armenta County of <strong>Monterey</strong><br />

Frank O’Connell City of Marina<br />

Karen Sharp City of Carmel-by-the-Sea<br />

Susan Kleber City of King City<br />

Patricia Stephens City of Soledad<br />

Staff: Carl Sedoryk General Manager/CEO<br />

Angela Dawson Accountant<br />

Hunter Harvath Asst. General Manager/Finance & Administration<br />

Michael Hernandez Asst. General Manager/COO<br />

Deanna Smith Executive Administrative Assistant/Deputy Secretary<br />

Kathy Williams Accounting and Budget Manager<br />

Kelly Halcon Director of Human Resources & Risk Management<br />

Michelle Overmeyer Grants Analyst<br />

Other: Dave Laredo General Counsel/De Lay and Laredo<br />

1. Call to Order.<br />

Chair Armenta called the meeting to order at 9:00 a.m. and roll call was taken.<br />

2. Public comment on matters not on the agenda.<br />

None.<br />

3. Review of FY2012 Mid Year Operating Results and recommend budget<br />

adjustments.<br />

Kathy Williams presented the operating results covering the period of July 1,<br />

2011 through December 31, 2011. She reminded the committee that while MST is over<br />

budget on revenue for this period, MST reports on accrual basis; therefore, not all cash<br />

has been received to date. She highlighted that MST’s expenses are over budget with<br />

labor costs contained. Marketing expenses are over budget by $30,000 due to studies<br />

and surveys, including consulting fees. Services are also over budget, while fuel costs


are under budget. Insurance is over budget, in part because CalTIP deductibles are<br />

difficult to project. The final YTD Actual Operating Results places MST over budget by<br />

$788,000. She believes that much of this will be balanced by the effects of the<br />

proposed April 2012 service reductions.<br />

Director Stephens arrived at 9:08 a.m.<br />

Director Armenta asked for more explanation on the revenue and expense<br />

overages. Ms. Williams explained that, fortunately, the diesel sales tax revenue has<br />

exceeded budget expectations. Mr. Sedoryk explained that while diesel tax revenue<br />

has previously been budgeted annually, revenue expectations are now reported<br />

quarterly. This change makes it difficult to accurately budget on an annual basis. If<br />

total revenue from this source remains over budget, the surplus could be used for<br />

capital investments or toward establishing a reserve fund. Additionally, expenses have<br />

been incurred because of required bus maintenance resulting from approximately 30%<br />

of the MST fleet either at or overdue for replacement.<br />

Director O’Connor asked why the YTD totals on page 2 for overtime are not<br />

stated. Mr. Harvath explained that overtime is built in to the totals for wages as a<br />

weighted average including overtime and training salary expenses.<br />

Director Kleber arrived at 9:14 a.m.<br />

4. Review of Capital Budget and Funding Availability.<br />

Ms. Williams stated that while MST still has $600,000 in its Capital Budget, there<br />

really are no funds for bus replacement or major capital expenses. Most of the budget<br />

is required for safety-related needs, and all revenue is being used to support essential<br />

facility-related operations. There remains over $2 million dollars in defined project<br />

needs because of budget shortfalls which does not include deferred bus purchases.<br />

Grants remain the primary resource for all bus purchases. Mr. Sedoryk stated that the<br />

capital funds are in effect the only reserve fund MST currently has.<br />

Director Armenta asked what the “bus sinking fund” was. Mr. Sedoryk stated that<br />

this is a fund designed to allocate funds for the replacement of MST large buses. Mr.<br />

Harvath stated that MST has applied for federal grants for bus replacement, but have<br />

been unsuccessful so far. With federal earmarks now forbidden, federal funding for this<br />

purpose is very difficult to obtain.<br />

5. Status of cash flow.<br />

Mr. Harvath stated that MST is basically floating the federal government $2.5<br />

million dollars in allocated funding. This federal funding represents 35% of MST’s<br />

annual budget, and the funding delays have required MST to take no-interest loans from<br />

TAMC to make payroll. He stated that the Board must make some tough decisions<br />

about MST’s levels of service moving forward, as he believes the situation in<br />

Washington, DC, is expected to worsen this year. He stated that 90% of the state’s<br />

50


population live in counties that have a sales tax measure that directly support public<br />

transportation. <strong>Monterey</strong> County is in the 10% without any direct local funding from its<br />

constituents.<br />

6. Discuss need/desirability of a reserve policy.<br />

Mr. Sedoryk stated that with the formation of the <strong>Monterey</strong>-<strong>Salinas</strong> <strong>Transit</strong><br />

District, we are now able to hold funds in reserve. He encouraged the Board to discuss<br />

a policy for establishing a reserve fund and for setting an acceptable amount of<br />

reserves.<br />

Director Stephens asked if a 3 month reserve was still an established industry<br />

standard. Mr. Sedoryk stated that other districts have anywhere from 15% to 30% of<br />

their operating budget set aside for reserves. Santa Cruz Metro holds a 6 month<br />

reserve. A 3 month reserve fund for MST would equate to approximately $7 million<br />

dollars. He reminded the Board that MST needs to fund a capital budget at the same<br />

time.<br />

Director Sharp agreed that a 3 month reserve is a good idea. Mr. Sedoryk<br />

suggested that the Board establish the policy and reserve amount prior to next year’s<br />

fiscal budget process.<br />

Director Stephens stated that, unfortunately, the public will probably not be<br />

supportive of a sales tax measure until they “feel the pain” of reduced transportation<br />

service.<br />

Director Armenta asked when the Finance Committee will meet again. Mr.<br />

Harvath stated that the Finance Committee will meet again in May and the FY 2013<br />

proposed budget will be presented to the Board for approval in June. Mr. Sedoryk also<br />

stated that it will be time to work on a new Strategic Plan in January of 2013.<br />

Director Kleber suggested a policy that required MST to set aside one month of<br />

reserves each year for three years to reach the 3 month reserve goal without being<br />

unrealistic. Mr. Sedoryk thought this was an excellent suggestion. Director Armenta<br />

stated that he supported the concept of accepting “pain” now as opposed to delaying it.<br />

7. Review FY 2012/13 budget schedule and assumptions.<br />

Mr. Harvath suggested adding reserves to budget expectations and reminded the<br />

Board that federal law prohibits MST from cutting services to its RIDES program. He<br />

stated that local gas tax revenue seems to be ticking upward.<br />

8. Adjourn.<br />

There being no further business, Chair Armenta adjourned the meeting at 9:49a.m.<br />

51


To: Board of Directors<br />

53<br />

<strong>Agenda</strong> # 8-1<br />

March 19, 2012 Meeting<br />

From: Hunter Harvath, Assistant General Manager – Finance & Administration<br />

Subject: Accessible Taxis Distribution Policy<br />

RECOMMENDATION:<br />

1. Adopt policy for distributing accessible taxi vehicles purchased by MST into local<br />

taxi fleet operations.<br />

2. Authorize General Manager/CEO to implement accessible taxi cab program and<br />

execute lease agreements with successful applicants who qualify for receipt of<br />

vehicles.<br />

FISCAL IMPACT:<br />

Potential lease revenues of $9,000 per vehicle over 5 years.<br />

POLICY IMPLICATIONS:<br />

Your board is responsible for approving policies that ensure proper utilization of<br />

MST assets in compliance with state and federal regulations.<br />

DISCUSSION:<br />

In late 2009, MST received a federal New Freedoms grant in the amount of<br />

$207,360 to purchase wheelchair accessible taxis. Among the goals of the New<br />

Freedoms program is to assist the mobility needs of seniors and persons with<br />

disabilities who do not qualify for MST’s RIDES paratransit program, which is an<br />

existing federal mandate under the Americans with Disabilities Act. New Freedoms<br />

funds can also support programs (such as same day service) that exceed ADA<br />

requirements for the benefit of MST’s existing RIDES customers. Subsequently, in the<br />

spring of 2011, MST received additional federal New Freedoms grant funds in the<br />

amount of $250,000 to purchase additional wheelchair accessible taxis. While the grant<br />

funds cover 80% of the cost of the vehicle purchases, MST has pledged 20% of its local<br />

capital dollars to purchase these vehicles. In October 2011, your Board approved the<br />

purchase of the first three accessible taxi vehicles, which are specially customized<br />

Dodge minivans. Now that MST has worked through some procurement issues with<br />

Caltrans, which administers these federal New Freedoms grant funds on behalf of small<br />

urban and rural transit agencies like MST, the first three of these accessible taxi<br />

minivans have been delivered and are ready to be deployed into service.


In coordination with rules and regulations of the federal New Freedoms program,<br />

staff is proposing for your Board’s consideration the following policy that will govern the<br />

development of procedures through which these vehicles can be made available fairly<br />

and equitably to local taxi providers to offer same day transportation services to elderly<br />

and disabled customers, some of whom may need a wheelchair accessible vehicle.<br />

Once allocated a vehicle(s), the company would sign a five-year lease contract<br />

with MST providing a monthly payment of $150, for a total of $9,000 over the life of the<br />

lease. At the end of the five-year lease period, the vehicle would revert back to MST for<br />

disposal at its discretion. For example, your Board could decide to sell the vehicle at<br />

auction, to redeploy it somehow in MST’s mobility services, offer it back to the taxi<br />

provider for a nominal fee, or disposed of by some other method as your Board sees fit.<br />

The lease contract would include certain provisions that would ensure the vehicle<br />

would be used in compliance with all state and federal regulations. For example, the<br />

taxi company would have to give disabled passengers and seniors priority to hire the<br />

vehicle before it could be used to carry other passengers. As such, MST would have<br />

contract language that requires the taxi provider to give first priority to MST emergency<br />

calls for accessible transportation, second priority to a holder of an MST taxi voucher<br />

who requires an accessible vehicle, and third priority to a member of the general public<br />

with a disability requiring an accessible vehicle, before responding to a member of the<br />

general public without a disability. The federal New Freedom grant also requires that a<br />

taxi company have a policy of shared-rides. And, MST would insist that the taxi<br />

provider participate in training on assisting customers with disabilities and special needs<br />

provided by MST or its designee.<br />

Other terms and conditions regarding maintenance would be enforced through<br />

the lease contract, as Caltrans requires that, as the recipient of these grant funds, MST<br />

is liable for the maintenance, repair and continued good condition and operability of the<br />

vehicle. Staff will work with MST’s legal counsel to finalize these terms and conditions<br />

into a lease contract document that will be made available to prospective participants in<br />

the accessible taxi program.<br />

Staff seeks Board adoption of the attached Accessible Taxicab Distribution Policy<br />

and authorization of the General Manager/CEO to enter into lease agreements with<br />

successful applicants of the Accessible Taxicab program. Once adopted by your Board,<br />

staff will implement a competitive process for distribution of the vehicles that will include<br />

the following elements with the program:<br />

1. MST would solicit applications from local taxi companies using the <strong>Monterey</strong> County<br />

Regional Taxi Authority (RTA) mailing list. Interested companies would complete<br />

and submit the application to MST staff for consideration.<br />

2. All applicant companies must be in full compliance with the RTA to be considered for<br />

the Taxi Lease Program, including all drivers and vehicles.<br />

54


3. MST staff would screen all applicants and score them according to their abilities to<br />

provide prompt and reliable service according to the requirements of the program.<br />

4. Extra consideration would be given to companies with a documented history of<br />

serving seniors and persons with disabilities with a user-friendly dispatch system<br />

and with technology that provides security and payment options.<br />

5. An initial lottery of qualified applicants would select up to 3 providers. The 3 vehicles<br />

currently on hand would be distributed such that at least one of the three is based on<br />

the Peninsula and another of the three is based in <strong>Salinas</strong>.<br />

6. If/when additional taxis are delivered to MST, a second solicitation and lottery would<br />

be conducted based on the number of vehicles available. Depending upon the<br />

number of qualified applicants, a company with a significant presence in both<br />

communities would be eligible to receive more than one accessible taxi, if available.<br />

55


PURPOSE<br />

DRAFT<br />

MST Accessible Taxicab Distribution Policy<br />

MST’s Accessible Taxicab Distribution Policy is designed so that vehicles can be<br />

made available fairly and equitably to local taxi providers to offer same day<br />

transportation services to elderly and disabled customers, some of whom may need a<br />

wheelchair accessible vehicle.<br />

The Accessible Taxicab Distribution Policy provides a framework for creating<br />

procedures to fairly and equitably allocate vehicles purchased by MST to local taxi<br />

providers to offer same day transportation services to elderly and disabled customers,<br />

some of whom may need a wheelchair accessible vehicle; ensure the vehicle would be<br />

used in compliance with all state and federal regulations; and, allow MST to recover an<br />

appropriate percentage of its local share of capital dollars to purchase of these vehicles.<br />

ACCESSIBLE TAXICAB DISTRIBUTION POLICY<br />

To promote the fair and equitable allocation of vehicles purchased by MST to<br />

local taxi providers to offer same day transportation services to elderly and disabled<br />

customers, some of whom may need a wheelchair accessible vehicle; ensure the<br />

vehicles used remain in compliance with all state and federal regulations; and, allow<br />

MST to recover an appropriate percentage of its local share of capital dollars to<br />

purchase of these vehicles, staff shall implement procedures and programs that require:<br />

1. MST solicits applications from local taxi companies using the <strong>Monterey</strong> County<br />

Regional Taxi Authority (RTA) mailing list. Interested companies would complete<br />

and submit the application to MST staff for consideration.<br />

2. All applicant companies be in full compliance with the RTA to be considered for<br />

the Taxi Lease Program, including all drivers and vehicles.<br />

3. MST staff screen all applicants and score them according to their abilities to<br />

provide prompt and reliable service according to the requirements of the<br />

program.<br />

4. Extra consideration is given to companies with a documented history of serving<br />

seniors and persons with disabilities with a user-friendly dispatch system and<br />

with technology that provides security and payment options.<br />

56<br />

ATTACHMENT 1


5. Distribution of vehicles in such a manner that at an appropriate number of<br />

accessible cabs are placed within the Peninsula communities and City of <strong>Salinas</strong><br />

based on documented customer demand.<br />

6. Recovery of an appropriate percentage of MST’s local share of capital dollars for<br />

purchase of these vehicles allowing the successful applicant to sign a lease<br />

contract with MST providing monthly payments over the life of the vehicle. At the<br />

end of the lease period, the vehicle would revert back to MST for disposal at its<br />

discretion.<br />

7. The vehicle would be used in compliance with all state and federal regulations<br />

8. Depending upon the number of qualified applicants, a company with a significant<br />

presence in both communities would be eligible to receive more than one<br />

accessible taxi, if available.<br />

9. Development of terms and conditions regarding maintenance, repair and<br />

continued good condition and operability of the vehicle to be enforced through<br />

the lease contract, as required by grant funds.<br />

57


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58


To: Board of Directors<br />

From: Carl Sedoryk, General Manager/CEO<br />

Subject: MST Board of Directors, Rotation of Officers<br />

RECOMMENDATION:<br />

59<br />

<strong>Agenda</strong> # 8-2<br />

March 19, 2012 Meeting<br />

Adopt changes to <strong>Monterey</strong>-<strong>Salinas</strong> <strong>Transit</strong> District bylaws to promote rotation of board<br />

members in Board leadership positions.<br />

FISCAL IMPACT:<br />

None.<br />

POLICY IMPLICATIONS:<br />

Your Board requested staff to recommend changes to the District bylaws to promote<br />

rotation of board members in Board leadership positions. The <strong>Monterey</strong>-<strong>Salinas</strong> <strong>Transit</strong><br />

District bylaws may be amended at any regular meeting of the Board upon the<br />

affirmative vote of a majority of members.<br />

DISCUSSION:<br />

At the June 15, 2011 Board Meeting, Chair Armenta requested that the TAMC<br />

bylaws regarding Officer Term Limits be researched and considered by the MST Board<br />

of Directors as a template for future officer positions. At your September, 2011 Board<br />

meeting, your Board directed staff to propose modifications the MST District bylaws to<br />

promote the rotation of representation in Board leadership positions from the Peninsula,<br />

<strong>Salinas</strong> Valley, and from cities and county representatives.<br />

To achieve this outcome staff recommends the following addition to Article VI. (b)<br />

OFFICERS of the MST District Bylaws.<br />

ARTICLE VI. OFFICERS<br />

b. The Board shall appoint annually members to a Nominating Committee<br />

responsible for recommending officer appointments to the full Board. It shall be<br />

the responsibility of the Nominating Committee to encourage diversity among<br />

officers and full participation among representatives of each jurisdiction in such<br />

positions of leadership.


Staff believes that by placing the responsibility with the Nominating Committee<br />

the Board will have the ability to promote diversity of leadership on the Board, but<br />

also maintains the flexibility to retain leadership positions should circumstances<br />

dictate that to be the best course of action.<br />

A complete set of revised bylaws with additions denoted by underlines and<br />

deletions denoted by strike-through are attached. The <strong>Monterey</strong>-<strong>Salinas</strong> <strong>Transit</strong><br />

District bylaws may be amended at any regular meeting of the Board upon the<br />

affirmative vote of a majority of members<br />

ATTACHMENT: Draft Bylaws with recommended revisions<br />

60


THE BYLAWS OF THE<br />

BOARD OF DIRECTORS OF THE<br />

MONTEREY SALINAS TRANSIT DISTRICT<br />

These Bylaws are intended to supplement Part 17 (commencing with Section 106000) to<br />

Division 10 of the Public Utilities Code, relating to transportation.<br />

These Bylaws outline the basic organization and the administration procedures used by the<br />

<strong>Monterey</strong>-<strong>Salinas</strong> <strong>Transit</strong> District, successor agency to the <strong>Monterey</strong>-<strong>Salinas</strong> <strong>Transit</strong> Joint<br />

Powers Agency, and <strong>Monterey</strong> Peninsula <strong>Transit</strong> Joint Powers Agency. When serving as the<br />

Public <strong>Transit</strong> Operator the <strong>Monterey</strong>-<strong>Salinas</strong> <strong>Transit</strong> District is referred to as the “District”.<br />

ARTICLE I. COMPOSITION OF BOARD<br />

The district shall be governed by a Board of Directors which shall be composed of one<br />

representative from each member jurisdiction. Each member of the Board of Directors shall have<br />

one vote. Each member jurisdiction shall appoint one regular member and one alternate member<br />

to the Board of Directors and shall notify the district in writing of its appointments or any change<br />

of representative.<br />

ARTICLE II. APPOINTMENT OF MEMBERS<br />

Each member shall serve solely at the pleasure of the appointing member jurisdiction. Members<br />

shall be either elected officials or officers or employees of the appointing member jurisdiction.<br />

ARTICLE III. DISTRICT POWERS<br />

a. Taxes. The District may, with the concurrence of a majority of the member jurisdictions<br />

represented on the Board of Directors, cause to be submitted to voters of the District a<br />

ballot measure for the imposition of taxes in accord with the limits set by the District<br />

enabling Act.<br />

b. Fees. The District may impose and administer fees and other funding sources secured<br />

for transportation system operation, maintenance, and improvement, as authorized by<br />

law.<br />

c. Fares. The Board of Directors may set fares for public transit service by resolution or<br />

minute order.<br />

d. Bonds. The District may issue bonds, payable from revenues of any facility or enterprise<br />

to be acquired or constructed by the District, in the manner provided by the Revenue<br />

Bond Law of 1941 (Chapter 6 (commencing with Section 54300) of Part 1 of Division 2<br />

of Title 5 of the Government Code), all of the provisions of which are applicable to the<br />

District.<br />

61


ARTICLE IV. FUNDING<br />

The District may promulgate a plan for funding transportation projects.<br />

ARTICLE V. MEETINGS<br />

a. Regular meetings of the Board shall be held the second Monday of each month<br />

throughout the year commencing at the hour of 10:00am in the <strong>Monterey</strong>-<strong>Salinas</strong> <strong>Transit</strong>,<br />

Thomas D. Albert Division Conference Room at One Ryan Ranch Road, <strong>Monterey</strong>,<br />

California 93940. Regular meetings may also be held on other days, at other times, and<br />

places as the business of the <strong>Monterey</strong>-<strong>Salinas</strong> <strong>Transit</strong> District (“District”) requires.<br />

Unless otherwise determined, meetings shall be held in the <strong>Monterey</strong>-<strong>Salinas</strong> <strong>Transit</strong>,<br />

Thomas D. Albert Division at One Ryan Ranch Road, <strong>Monterey</strong>, California 93940.<br />

b. District meetings are open to the public and are conducted according to the Ralph M.<br />

Brown Act (Govt. Code Section 54950 et seq.) and Roberts Rules of Order. Time will be<br />

allotted at each meeting for the public to present their views to the District on<br />

transportation items, as set forth in Govt. Code Section 54954.3. Public presentations on<br />

transportation matters not on the District’s agenda are limited to three minutes each,<br />

unless extended at the discretion of the Chair. The Chair may establish reasonable<br />

limitations on the time allotted for public presentations on any District agenda item.<br />

c. The voting members of the District may meet in closed session to discuss those matters<br />

authorized by state law. Only appointed District representatives and, in their absence,<br />

their appointed alternates may attend Closed Sessions. Ex-officio members shall not be<br />

authorized to attend Closed Sessions.<br />

d. The District Chair in consultation with the General Manager/CEO may cancel any<br />

regular meeting if there are no items presented that require the District's immediate<br />

attention.<br />

e. The District <strong>Agenda</strong> will be prepared by the District staff and will close at noon<br />

Wednesday nine (9) working days before the regular meeting. Any member may request<br />

in writing an item to appear on the agenda. The request shall be made by the agenda<br />

deadline and any supporting papers must be furnished by that time or be readily<br />

available.<br />

f. <strong>Agenda</strong> packets shall be distributed to District members, alternates, and ex-officio<br />

members.<br />

ARTICLE VI. OFFICERS<br />

a. The Board shall elect a Chair ,Vice-Chair, Secretary, Deputy Secretary, Treasurer, and<br />

Deputy Treasurer at the first regular meeting in July of each calendar year to serve until<br />

the first regular meeting in July of the next succeeding calendar year. If the positions of<br />

62


Chair and Vice-Chair are both vacated at any time, the elections for the remainder of the<br />

terms shall be held at the next regularly scheduled meeting.<br />

b. The Board shall appoint annually members to a Nominating Committee responsible for<br />

recommending officer appointments to the full Board. It shall be the responsibility of the<br />

Nominating Committee to encourage diversity among officers and full participation<br />

among representatives of each jurisdiction in such positions of leadership.<br />

The Nominating Committee will meet prior to the month of July of each calendar year<br />

and make their recommendations for Board approval at the July Board meeting.<br />

c. Duties of elected officers are defined as follows:<br />

The Chair shall preside at all regular and special meetings and shall preserve order<br />

and decorum and shall decide all questions of order and procedure not otherwise<br />

provided for in these By-Law subject to the will of the majority of the board quorum<br />

in attendance. The Chair shall be entitled to make or second any motion, discuss and<br />

present any matter as a member of the Board without having to step down from the<br />

Chair. The Chair may appoint committees from time to time for any purpose he or<br />

she deems proper for the conduct of Board business.<br />

The Vice-Chair shall assume all duties of the Chair in the latter’s absence from any<br />

meeting.<br />

The Secretary shall be the General Manager/CEO and keep the official minutes of all<br />

meetings of the Board, and shall perform such other duties as determined by the<br />

Board.<br />

The Deputy Secretary shall be a staff member and assume all duties of the Secretary in the<br />

latter’s absence from any meeting.<br />

The Treasurer shall be a staff member, and shall review and monitor the financial<br />

condition of the District, ensure that the Board is adequately informed of its financial<br />

condition, and act as the fiscal agent of the Board.<br />

The Deputy Treasurer shall be a staff member and assume all duties of the Treasurer in the<br />

latter’s absence from any meeting.<br />

ARTICLE VII. BOARD RESPONSIBILITIES<br />

a. The Board shall consider staff recommendations, adopt policies, conduct hearings, make<br />

appointments, and perform all other activities required via motion, resolution, or ordinance<br />

to further the mission and goals of the District; comply with federal, state, and local laws;<br />

and provide staff guidance and oversight to fulfill its fiduciary responsibilities to the<br />

constituencies it serves.<br />

63<br />

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numbers, T<br />

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numbers, T


. Subject to the will of a majority of the Board, the Chair, or the Vice-Chair in the Board<br />

Chair’s absence, may establish permanent and ad hoc committees as are determined<br />

necessary. These committees shall act to provide advice and recommendation to the Board<br />

of Directors on policy matters relative, but not limited to transportation services, facilities,<br />

compensation and benefit programs, legislation, marketing and finances affecting the<br />

District. These committees shall be members of the Board of Directors as selected by the<br />

Chair and such other persons, including District staff and public members as selected by<br />

the Board. Any establishment of a committee shall specify the purpose of the committee,<br />

the length of time the committee shall serve and the times and methods by which the<br />

committees shall report to the Board. Meeting times and dates of this committee shall be<br />

established by a majority of the<br />

committee members. Written minutes of each meeting shall be maintained.<br />

c. Pursuant to the AB644, the enabling legislation creating the District, the Board shall:<br />

Adopt an annual budget; adopt an administrative code, by ordinance, which prescribes<br />

the powers and duties of the district officers, the method of appointment of the district<br />

employees, and methods, procedures, and systems of operation and management of the<br />

district; and cause a post audit of the financial transactions and records of the district to<br />

be made at least annually by a certified public accountant.<br />

ARTICLE VIII. EXECUTIVE DIRECTOR.<br />

The Board shall appoint a Chief Executive Officer to serve as administrative head of the District.<br />

a. The duties of the Chief Executive Officer subject to the discretion and control of the<br />

Board include:<br />

1. All duties and responsibilities assigned, delegated or allowed by Federal, State and<br />

local law, rule, statute, regulation and/or ordinance to the administrative head of a<br />

State transportation district.<br />

2. All necessary liaison activities between the District and Federal, State and local<br />

public agencies relating to public transportation services originating or terminating<br />

within the geographical boundaries of <strong>Monterey</strong> County.<br />

3. All necessary activities required by law to plan, organize, coordinate, direct and<br />

evaluate the activities of the District, including (a) the organization and<br />

administration of Board and committee meetings; (b) the development and<br />

management of the operating and capital budgets of the District; (c) the<br />

management of transportation-related projects; (d) the performance of contract<br />

negotiations, monitoring and administration.<br />

4. All personnel matters including the hiring, compensation, promotion, and<br />

disciplining of District staff, including employee termination consistent with Board<br />

adopted personnel policies and procedures and related labor agreements.<br />

64


5. All duties and activities related to procurement, construction, general<br />

administration, maintenance and operation of MST facilities, equipment and transit<br />

programs as necessary and required to carry out Board approved District policies.<br />

6. All necessary activities related to Federal and State legislative matters concerning<br />

public transportation in the District.<br />

7. All necessary activities required of the Secretary to the Board.<br />

8. Such other duties and responsibilities as may be, from time to time, assigned or<br />

delegated by the District Board of Directors.<br />

ARTICLE IX. LEGAL COUNSEL.<br />

The Board shall appoint its legal counsel and shall determine the duties and responsibilities of its<br />

legal counsel.<br />

ARTICLE X. QUORUM.<br />

No action of the Board shall be taken unless a quorum thereof is present. A majority of the<br />

entire voting membership of the Board shall constitute a quorum.<br />

ARTICLE XI. VOTING.<br />

a. Voice Vote. Subject to the will of a majority of the voting Board Members in attendance,<br />

the Chair may call for voting on a motion by voice vote without calling the roll. A<br />

member’s silence shall be recorded as an affirmative vote<br />

b. Calling the Roll. Any voting member may call for a roll call vote.<br />

c. Minimum vote. Except as may otherwise be required by State law and except as<br />

otherwise indicated in these Bylaws, no action or recommendation of the Board shall be<br />

valid unless a majority of a quorum of voting Board Members concur therein.<br />

d. Abstaining Vote. A vote to abstain is not to be construed as a vote for or against a motion.<br />

ARTICLE XII. STIPEND.<br />

The voting members and non-voting ex-officio members of the Board of Directors shall be paid<br />

a stipend for each MST meeting actually attended where a quorum is present. An alternate shall<br />

be entitled to a stipend only if the appointed member is not present at the meeting and only one<br />

stipend per meeting shall be paid per jurisdiction. This stipend amount shall be determined by an<br />

action of the Board.<br />

65


ARTICLE XIII. BUDGET PROCESS.<br />

a. For each fiscal year (July 1 to June 30), the Board shall adopt a District budget for capital<br />

and operating expenses, as well as capital and operating revenues.<br />

b. The Board shall adopt at least a preliminary budget by June 30 which shall serve as the<br />

tentative District budget pending adoption of a final budget. A final budget shall be<br />

adopted no later than August 30 of each year.<br />

ARTICLE XIV. RESOLUTIONS.<br />

Resolutions of the Board may be adopted conditionally and referred to the District Chief Executive<br />

Officer for drafting in the proper form. Resolutions shall be numbered consecutively and annually<br />

and copies thereof shall be maintained by the Secretary to the Board Members and made available<br />

to the Public. A copy of each Resolution shall be delivered to each Board Member.<br />

ARTICLE XV. APPEALS<br />

a. All Board decisions are final. A motion to reconsider action taken by the Board may be<br />

made only on the day the action was taken. The motion to reconsider may be made only by<br />

a Board member who voted with the prevailing side. This does not prevent a Board<br />

member from making or remaking the same or any other motion at a subsequent meeting of<br />

the Board.<br />

b. Any judicial review of a Board decision shall be undertaken within the time limits<br />

established by law.<br />

ARTICLE XVI. AMENDMENT OF BYLAWS.<br />

These bylaws may be amended at any regular meeting of the Board upon the affirmative vote of a<br />

majority of members.<br />

66


To: Board of Directors<br />

From: Zoé Shoats, Marketing Analyst<br />

67<br />

<strong>Agenda</strong> # 9-1<br />

March 19, 2012 Meeting<br />

Subject: Authorize adding discounts for residential complexes serving the elderly<br />

and disabled to the Group Discount Program<br />

RECOMMENDATION:<br />

Include monthly passes for residents of senior and disabled housing in Group Discount<br />

program and offer a 50% discount for pre-paid passes for all residents of a senior<br />

and/or disabled housing complex.<br />

FISCAL IMPACT:<br />

Unknown at this time.<br />

POLICY IMPLICATIONS:<br />

Your board is responsible for setting fares and approving discounts.<br />

DISCUSSION:<br />

MST currently has a Group Discount program which allows organizations, such<br />

as local employers, community groups, and residential complexes to purchase monthly<br />

bus passes in bulk for their employees, members, and residents at a discounted rate.<br />

The program encourages the use of public transportation by making riding the bus an<br />

outstanding benefit, with reduced administration costs to MST.<br />

With the current Group Discount program, the amount of the discount for each<br />

pass type is based on quantity purchased (see table, below). The program only<br />

provides discounts on full-fare passes for adults and does not further discount the halfprice<br />

passes for youth, elderly, disabled, Medicare cardholders and active duty military.<br />

Staff is proposing extending the same rates of discount for half-price monthly<br />

passes for residential complexes serving the elderly and disabled as shown in the<br />

shaded columns of the table. As developers of residential complexes are required to<br />

have a minimum number of parking spaces, this program would, with approval of local<br />

government, allow developers of senior and disabled housing to reduce the number of<br />

required parking spots while encouraging the use of public transportation for their


esidents. Similar parking reduction programs are already in place in several Bay Area<br />

communities.<br />

Quantity Discount<br />

Super<br />

Pass<br />

68<br />

Basic Pass<br />

Super<br />

Discount<br />

Pass<br />

Basic<br />

Discount<br />

Pass<br />

1-2 passes None $150.00 $75.00 $75.00 $37.00<br />

3-5 passes 10% $135.00 $67.50 $67.50 $33.30<br />

6-9 passes 15% $127.50 $63.75 $63.75 $31.45<br />

10-19 passes 20% $120.00 $60.00 $60.00 $29.60<br />

20-25 passes 25% $112.50 $56.25 $56.25 $27.75<br />

26-30 passes 30% $105.00 $52.50 $52.50 $25.90<br />

31+ passes 35% $97.50 $48.75 $48.75 $24.05<br />

In addition, staff is also proposing to allow residential housing complexes for the<br />

elderly and disabled the ability to pre-purchase monthly bus passes in bulk at a 50%<br />

discount should the complex pay upfront for a full year of passes for all of their<br />

residents. This would make the Super Discount pass $450 per resident annually<br />

($37.50 per month) and the Basic Discount pass $222 per resident annually ($18.50 per<br />

month). Passes would be distributed as needed so as not to encourage fraud.


To: Board of Directors<br />

From: C. Sedoryk, General Manager/CEO<br />

Subject: January 2012 Monthly Report<br />

69<br />

<strong>Agenda</strong> # 10-1<br />

March 19, 2012 Meeting<br />

Attached are the most recent monthly statistics and the reports from the<br />

Administration and Operations/Maintenance Departments.<br />

I traveled to San Diego to participate in an Executive Committee strategic<br />

planning and business meeting for the California <strong>Transit</strong> Association on January 19 –<br />

20. At the meeting we reviewed and adopted association budget and state legislative<br />

advocacy program for the coming year. Additionally, we received updates and reviewed<br />

policies associated with the association financial oversight, member services, and<br />

educational programs.<br />

I traveled to Washington DC on January 26 – 27 to conduct legislative advocacy<br />

meetings with staff members from the House of Representatives and Senate as well as<br />

representatives of the Federal <strong>Transit</strong> Administration (FTA). Topics discussed included<br />

Reauthorization of SAFETEA-LU, Federal <strong>Transit</strong> Commuter Fringe Benefits, and<br />

proposals affecting the Bus and Bus Facilities funding programs. Attachment 4 is an<br />

itinerary of meetings that were held in Washington DC.<br />

I attended the American Public <strong>Transit</strong> Association General Manager/CEO<br />

conference in Orlando, FL on January 28 – 31. At the conference I provided a<br />

presentation on MST risk-management and safety/security programs as part of a<br />

session on transit industry best practices. At the conference I also received updates on<br />

the latest federal policies and regulations, trends in labor contract negotiations, new<br />

technologies, and customer service programs from other leaders within the transit<br />

industry.<br />

Attachment #1 – Operations Department Report January 2012<br />

Attachment #2 – Facilities & Maintenance Department Report January 2012<br />

Attachment #3 – Administration Department Report May January 2012<br />

Attachment#4 – Itinerary of January 26 – 27 meetings in Washington DC.


PREPARED BY: ____________________________<br />

Carl G. Sedoryk<br />

70


71<br />

ATTACHMENT 1<br />

March 2, 2012<br />

To: M. Hernandez, Assistant General Manager / C.O.O.<br />

From: R. Weber, Director of Transportation Services<br />

Cc: MST Board of Directors<br />

Subject: Transportation Department Monthly Report January 2012<br />

FIXED ROUTE BUS OPERATIONS:<br />

System Wide Service: (Fixed Route & DART Services):<br />

Preliminary boarding statistics indicate that ridership decreased by 5.98% in January 2012,<br />

(300,008), as compared to January 2011, (319,097). Fiscal year-to-date, passenger boardings<br />

have decreased by only 0.67% for the same period last year.<br />

Productivity decreased slightly from 14.4 passengers per hour (January 2011), to 14.1 PPH in<br />

January of this year.<br />

Trolley Services:<br />

MST <strong>Salinas</strong> Trolley: carried 874 passengers in January, which represents a 43.28% increase<br />

from January of 2011 (610).<br />

MST CSUMB (Otter) Trolley: Carried 652 passengers in January, averaging 766 passenger<br />

boardings per month in its first year of operation.<br />

Supplemental / Special Services:<br />

None to report<br />

System Wide Statistics:<br />

Ridership: 300,008<br />

Vehicle Revenue Hours: 21,204<br />

Vehicle Revenue Miles: 340,723<br />

System Productivity: 14.1 Passengers Per Vehicle Revenue Hour<br />

Scheduled One-Way Trips: 33,244<br />

Time Point Adherence: Of 118,262 total time-point crossings sampled for the month of<br />

January, the <strong>Transit</strong>Master system recorded 15,199 delayed arrivals to MST’s published timepoints<br />

system-wide. This denotes that 87.15% of all scheduled arrivals at published time-points<br />

were on time. (See MST Fixed-Route Bus ~~ On Time Compliance Chart FY 2012.)


Service arriving later than 5 minutes beyond the published time point is considered late. The ontime<br />

compliance chart, (attached), reflects system wide “on-time performance” as a percentage<br />

to the total number of reported time-point crossings.<br />

Trips With 10 or More Standees: There were twenty seven (27) reported trips with 10 or more<br />

standees for the month of January. (See Operations Summary report for further information)<br />

Cancelled Trips: As listed below, there were a total of thirteen (13) cancelled trips for the<br />

month of January for both directly operated and contracted services.<br />

Reason MST MV Transportation % Of All Missed<br />

Extended Pass Boarding 6 0 46.15%<br />

Mechanical Failure 3 0 23.08%<br />

Staffing 3 0 23.08%<br />

Traffic 1 0 7.69%<br />

Totals 13 0 100%<br />

Documented Occurrences: MST Coach Operators are required to complete an occurrence<br />

report for any unusual incident that occurs during their work day. The information provided<br />

within these reports is used to identify trends, which often drive changes in policy or standard<br />

operating procedures. The following is a comparative summary of reported incidents for the<br />

month(s) of January 2011 and 2012:<br />

CONTRACTED SERVICES:<br />

MST RIDES ADA / ST Paratransit Program:<br />

Occurrence Type January-11 January-12<br />

Collision: MST Involved 0 2<br />

Medical Emergency 2 0<br />

Object Hits Coach 0 1<br />

Passenger Conflict 4 1<br />

Passenger Fall 5 4<br />

Passenger Injury 2 0<br />

Employee Injury 0 0<br />

Other 4 4<br />

Near Miss 1 0<br />

Unreported Damage 1 0<br />

Fuel / Fluid Spill 0 2<br />

Total Occurrences 19 14<br />

Preliminary boarding statistics for the MST RIDES program reflect that for the month of January<br />

there were 9,225 passenger boardings. This represents an 11.78% increase in passenger<br />

boardings from January of 2011, (8,253). Fiscal year-to-date, passenger boardings for this<br />

program have increased by 5.88% over the same period last year.<br />

72


For the month of January, 87.73 % of all scheduled trips for the MST RIDES Program<br />

arrived on time, increasing from 86.34 % in January of 2011. (See MST RIDES ~~ On<br />

Time Compliance Chart FY 2012.)<br />

Productivity for January of this year was at 2.4 passengers per hour, increasing from<br />

1.94 in January of 2011.<br />

Paratransit Certification Statistics:<br />

For the month of January, 54 applications were reviewed, resulting in 53 approvals and<br />

1 denial. Of the approvals, 44 were new program participants, and 9 were<br />

recertifications.<br />

36 participants were deactivated in the database.<br />

A total of 78 applications were received – 24, (30%), did not complete the application<br />

process.<br />

As of January 2012, there are 3,096 registered / active program participants.<br />

COMMUNICATIONS CENTER:<br />

In January, the Communications Center summoned public safety agencies on three (3)<br />

separate occasions to MST’s transit vehicles and facilities:<br />

Agency Type Incident Type Number Of Responses<br />

Police Passenger Incident / Other 3<br />

ATTACHMENTS:<br />

MST Fixed-Route Bus ~~ On Time Compliance FY 2012.<br />

MST Fixed-Route Bus ~~ Boarding Statistics FY 2012.<br />

MST Trolley Service ~~ Boarding Statistics FY 2012<br />

MST RIDES ~~ On Time Compliance FY 2012<br />

MST RIDES ~~ Boarding Statistics FY 2012<br />

73<br />

Robert Weber


This page left intentionally blank.<br />

74


MST FIXED ROUTE<br />

ON-TIME COMPLIANCE FY 2012<br />

FY 11 FY12 FY12 FY12<br />

ON-TIME TIME POINT DELAYED ARRIVALS ON-TIME<br />

MONTH PERFORMANCE COUNT 5 + MINUTES PERFORMANCE<br />

Jul 84.86% 118,325 17,036 85.60%<br />

Aug 83.25% 139,320 24,060 82.73%<br />

Sept 83.31% 121,794 23,969 80.32%<br />

Oct 86.54% 116,442 21,649 81.41%<br />

Nov 86.62% 112,468 19,434 82.72%<br />

Dec 88.10% 120,189 18,810 84.35%<br />

Jan 89.30% 118,262 15,199 87.15%<br />

Feb 88.11%<br />

March 89.79%<br />

April 86.19%<br />

May 87.87%<br />

June 88.36%<br />

Total N/A 846,800 140,157 N/A<br />

YTD Average 86.00% 120,971 20,022 83.47%<br />

On-Time Compliance<br />

100%<br />

90%<br />

80%<br />

70%<br />

60%<br />

50%<br />

40%<br />

30%<br />

20%<br />

10%<br />

0%<br />

Jul<br />

Aug<br />

Sept<br />

Oct<br />

On-Time Compliance<br />

FY 2012<br />

Nov<br />

Dec<br />

Jan<br />

FY11 FY12<br />

75<br />

Feb<br />

March<br />

April<br />

May<br />

June<br />

Jan 2012<br />

Data Sampled: 87.0%<br />

Goal<br />

87%


MST FIXED ROUTE BOARDINGS<br />

FY 2012 Monthly Boardings<br />

MONTH FY 2010 FY 2011 FY 2012 % CHANGE<br />

July 385,052 406,623 412,265 1.39%<br />

Aug 420,751 429,204 449,737 4.78%<br />

Sep 394,189 418,155 418,519 0.09%<br />

Oct 376,171 386,961 376,475 -2.71%<br />

Nov 333,974 343,922 336,982 -2.02%<br />

Dec 308,937 311,123 303,533 -2.44%<br />

Jan 280,327 319,097 300,008 -5.98%<br />

Feb 303,307 321,023<br />

Mar 350,500 358,403<br />

April 350,469 337,070<br />

May 363,614 364,594<br />

June 382,331 375,977<br />

TOTAL 4,249,622 4,372,152 2,597,519<br />

YTD Avg. 357,057 373,584 371,074 -0.67%<br />

YTD Comparison 2,499,401 2,615,085 2,597,519 -0.67%<br />

Boardings are inclusive of all On Call, Trolley, & Fixed Route Services<br />

500,000<br />

450,000<br />

400,000<br />

350,000<br />

300,000<br />

250,000<br />

200,000<br />

150,000<br />

100,000<br />

50,000<br />

0<br />

MONTHLY RIDERSHIP<br />

July Aug Sep Oct Nov Dec Jan Feb Mar April May June<br />

FY 2010 FY 2011 FY 2012<br />

76


INPUT of Resources OUTPUT END PRODUCT<br />

VEHICLE VEHICLE TOTAL<br />

TOTAL REVENUE REVENUE BOARDINGS<br />

EMPLOYEES OPERATING COST MILES HOURS (UNLINKED TRIPS)<br />

MONTH FY 2011 FY 2012 FY 2011 FY 2012 FY 2011 FY 2012 FY 2011 FY 2012 FY 2011 FY 2012<br />

JUL 240.0 248.0 $1,927,614 $2,235,897 341,909 384,558 21,949 24,255 406,623 412,265<br />

AUG 237.0 247.0 $2,093,268 $2,468,451 338,511 398,293 21,764 25,072 429,204 449,737<br />

SEP 234.0 247.0 $2,545,265 $2,546,233 334,253 364,818 20,981 22,733 418,155 418,519<br />

OCT 235.0 246.0 $2,105,961 $2,699,738 341,855 348,283 21,322 21,791 386,961 363,043<br />

NOV 238.0 245.0 $2,177,880 $2,452,286 320,533 325,718 19,991 20,415 343,922 336,982<br />

DEC 238.0 245.0 $2,848,523 $2,970,950 336,441 343,596 20,880 21,498 311,123 303,533<br />

SUBTOTAL $13,698,511 $15,373,555 2,013,502 2,165,266<br />

126,887 135,764<br />

2,295,988 2,284,079<br />

JAN 241.0 246.0 $2,243,787 $2,548,070 333,567 340,723 20,638 21,204 319,097 300,008<br />

FEB 245.0 $2,160,033 315,750 19,446 321,023<br />

MAR 253.0 $2,460,010 361,376 22,211 358,403<br />

APR 250.0 $2,454,335 366,221 22,558 337,070<br />

MAY 247.0 $2,322,640 374,013 23,065 364,594<br />

JUN 248.0 $3,196,674 371,981 23,252 375,977<br />

TOTAL - - $28,535,990 $17,921,625 4,136,410 2,505,989 258,057 156,968 4,372,152 2,584,087<br />

AVERAGE 242.2 246.3 $2,377,999 $2,560,232 344,701 357,998 21,505 22,424 364,346 369,155<br />

Service Efficiency Cost Efficiency Service Effectiveness Measures Cost Effectiveness<br />

VEHICLE COST/<br />

COST/<br />

REVENUE HRS/ REVENUE BOARDINGS/ BOARDINGS/ UNLINKED<br />

EMPLOYEE HOUR REVENUE MILE REVENUE HOUR TRIP<br />

MONTH FY 2011 FY 2012 FY 2011 FY 2012 FY 2011 FY 2012 FY 2011 FY 2012 FY 2011 FY 2012<br />

JUL 91.5 97.8 $87.82 $92.18 1.19 1.07 18.5 17.0 $4.74 $5.42<br />

AUG 91.8 101.5 $96.18 $98.45 1.27 1.13 19.7 17.9 $4.88 $5.49<br />

SEP 89.7 92.0 $121.31 $112.01 1.25 1.15 19.9 18.4 $6.09 $6.08<br />

OCT 90.7 88.6 $98.77 $123.89 1.13 1.04 18.1 16.7 $5.44 $7.44<br />

NOV 84.0 83.3 $108.94 $120.12 1.07 1.03 17.2 16.5 $6.33 $7.28<br />

DEC<br />

SUBTOTAL<br />

87.7 87.7 $136.42 $138.20 0.92 0.88 14.9 14.1 $9.16 $9.79<br />

JAN 85.6 86.2 $108.72 $120.17 0.96 0.88 15.5 14.1 $7.03 $8.49<br />

FEB 79.4 $111.08 1.02 16.5 $6.73<br />

MAR 87.8 $110.76 0.99 16.1 $6.86<br />

APR 90.2 $108.80 0.92 14.9 $7.28<br />

MAY 93.4 $100.70 0.97 15.8 $6.37<br />

JUN<br />

TOTAL<br />

93.8 $137.48 1.01 16.2 $8.50<br />

AVERAGE 84.1 91.0 $105.16 $114.17 1.10 1.03 17.7 16.5 $6.53 $6.94<br />

Note - All statistics include contracted-out service.<br />

* - Preliminary data for current year.<br />

MST FIXED ROUTE BUS Program<br />

Comparative Statistics<br />

FY 2011 - FY 2012<br />

77


5,000<br />

4,500<br />

4,000<br />

3,500<br />

3,000<br />

2,500<br />

2,000<br />

1,500<br />

1,000<br />

500<br />

Total Ridership<br />

YTD Average<br />

YTD Comparison<br />

0<br />

MST TROLLEY - SALINAS<br />

FY 2012 Monthly Boardings<br />

Did Not Operate<br />

MONTH FY2010 FY2011 FY2012 % CHANGE<br />

Jul<br />

Aug<br />

Sep 966 993 906 -8.76%<br />

Oct 1,642 1,143 1,486 30.01%<br />

Nov 1,258 1,016 1,418 39.57%<br />

Dec 922 589 717 21.73%<br />

Jan 648 610 874 43.28%<br />

Feb 1,205 1,114<br />

Mar 1,523 1,334<br />

Apr 1,425 918<br />

May 1,227 1,126<br />

Jun<br />

10,816 8,843 5,401<br />

1,087 870 1,080 24.13%<br />

5,436 4,351 5,401 24.13%<br />

SALINAS TROLLEY MONTHLY RIDERSHIP<br />

Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun<br />

FY2010 FY2011 FY2012<br />

78


5,000<br />

4,500<br />

4,000<br />

3,500<br />

3,000<br />

2,500<br />

2,000<br />

1,500<br />

1,000<br />

Total Ridership<br />

YTD Average<br />

YTD Comparison<br />

500<br />

0<br />

MST CSUMB TROLLEY<br />

FY 2012 Monthly Boardings<br />

Did Not Operate<br />

MONTH FY2010 FY2011 FY2012 % CHANGE<br />

Jul<br />

Aug 368 N/A<br />

Sep 1,010 N/A<br />

Oct 1,054 N/A<br />

Nov 940 N/A<br />

Dec 573 N/A<br />

Jan 652 N/A<br />

Feb<br />

Mar<br />

Apr<br />

May<br />

Jun<br />

4,597<br />

766 N/A<br />

4,597 N/A<br />

CSUMB TROLLEY MONTHLY RIDERSHIP<br />

Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun<br />

FY2010 FY2011 FY2012<br />

79


MST RIDES<br />

ON TIME COMPLIANCE FY - 2012<br />

MONTH FY11 FY12<br />

Jul 85.85% 84.47%<br />

Aug 85.44% 84.92%<br />

Sept 86.06% 83.95%<br />

Oct 86.56% 83.48%<br />

Nov 86.56% 84.62%<br />

Dec 87.47% 86.36%<br />

Jan 86.34% 87.73%<br />

Feb 86.30%<br />

March 86.27%<br />

April 86.47%<br />

May 85.87%<br />

June 86.12%<br />

YTD Average 86.33% 85.08%<br />

On-Time Compliance<br />

100%<br />

90%<br />

80%<br />

70%<br />

60%<br />

50%<br />

40%<br />

30%<br />

20%<br />

10%<br />

0%<br />

Jul<br />

Aug<br />

Sept<br />

MST RIDES<br />

On-Time Compliance FY - 2012<br />

Oct<br />

Nov<br />

Dec<br />

Jan<br />

FY11 FY12<br />

80<br />

Feb<br />

March<br />

April<br />

May<br />

June<br />

Goal<br />

90%


Total Ridership<br />

YTD Average<br />

YTD Comparison<br />

11,000<br />

10,000<br />

9,000<br />

8,000<br />

7,000<br />

6,000<br />

5,000<br />

4,000<br />

3,000<br />

2,000<br />

1,000<br />

0<br />

MST RIDES Program<br />

Monthly Boardings<br />

MONTH FY 2010 FY 2011 FY2012 % CHANGE<br />

Jul 8,939 8,663 8,665 0.02%<br />

Aug 8,514 8,794 9,638 9.60%<br />

Sep 9,386 9,354 9,718 3.89%<br />

Oct 9,335 9,189 9,807 6.73%<br />

Nov 8,275 8,900 9,485 6.57%<br />

Dec 8,147 8,626 8,874 2.88%<br />

Jan 7,454 8,253 9,225 11.78%<br />

Feb 8,112 8,155<br />

Mar 9,406 9,266<br />

Apr 9,219 8,739<br />

May 9,263 8,720<br />

Jun 8,837 8,793<br />

104,887 105,452 65,412<br />

8,579 8,826 9,345 5.88%<br />

60,050 61,779 65,412 5.88%<br />

MST RIDES MONTHLY RIDERSHIP<br />

Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun<br />

FY 2010 FY 2011 FY2012<br />

81


INPUT of Resources OUTPUT END PRODUCT<br />

VEHICLE VEHICLE TOTAL<br />

TOTAL REVENUE REVENUE BOARDINGS<br />

EMPLOYEES OPERATING COST MILES HOURS (UNLINKED TRIPS)<br />

MONTH FY 2011 FY 2012 FY 2011 FY 2012 FY 2011 FY 2012 FY 2011 FY 2012 FY 2011 FY 2012<br />

JUL 41.0 46.0 $237,015 $220,118 80,427 83,056 4,544 4,428 8,663 8,665<br />

AUG 42.0 46.0 $238,374 $217,185 80,569 87,416 4,616 5,210 8,794 9,638<br />

SEP 44.0 46.0 $264,418 $217,506 85,883 87,833 4,992 4,972 9,653 9,718<br />

OCT 45.0 46.0 $257,503 $237,001 87,487 91,668 5,052 5,160 9,189 9,807<br />

NOV 45.0 54.0 $242,626 $221,259 82,945 76,581 4,639 4,534 8,900 9,483<br />

DEC 45.0 55.0 $240,625 $224,592 85,293 84,841 4,673 4,894 8,626 8,874<br />

SUBTOTAL $1,480,561 $1,337,661 502,604 511,395 28,516 29,198 53,825 56,185<br />

JAN 45.0 55.0 $232,814 $181,836 81,593 83,948 4,257 4,860 8,253 9,225<br />

FEB 45.0 $233,818 81,036 4,310 8,155<br />

MAR 46.0 $262,661 91,823 4,828 9,266<br />

APR 45.0 $253,388 88,003 4,613 8,739<br />

MAY 45.0 $260,110 90,121 4,735 8,720<br />

JUN 46.0 $259,398 89,446 4,545 8,793<br />

TOTAL 272 $55 $2,982,750 $1,519,497 1,024,626 595,343 55,803 34,058 105,751 65,410<br />

AVERAGE 44.5 49.7 $248,563 $217,071 85,386 85,049 4,650 4,865 8,813 9,344<br />

Service Efficiency Cost Efficiency Service Effectiveness Measures Cost Effectiveness<br />

VEHICLE COST/<br />

COST/<br />

REVENUE HR/ REVENUE BOARDINGS/ BOARDINGS/ UNLINKED<br />

EMPLOYEE HOUR REVENUE MILE REVENUE HOUR TRIP<br />

MONTH FY 2011 FY 2012 FY 2011 FY 2012 FY 2011 FY 2012 FY 2011 FY 2012 FY 2011 FY 2012<br />

JUL 110.8 96.3 $40.62 $49.71 0.11 0.10 1.9 2.0 $21.25 $25.40<br />

AUG 109.9 113.3 $42.25 $41.69 0.11 0.11 1.9 1.8 $22.21 $22.53<br />

SEP 113.5 108.1 $40.59 $43.75 0.11 0.11 1.9 2.0 $21.41 $22.38<br />

OCT 112.3 112.2 $42.88 $45.93 0.11 0.11 1.9 1.9 $22.65 $24.17<br />

NOV 103.1 84.0 $43.17 $48.80 0.11 0.12 1.9 2.1 $23.12 $23.33<br />

DEC 103.8 89.0 $42.05 $45.89 0.10 0.10 1.8 1.8 $23.39 $25.31<br />

SUBTOTAL 108.9 $41.93 0.11 1.9 $22.34<br />

JAN 94.6 88.4 $50.08 $37.41 0.11 0.11 1.8 1.9 $27.29 $19.71<br />

FEB 95.8 $52.20 0.11 1.9 $27.14<br />

MAR 105.0 $48.30 0.11 1.9 $25.14<br />

APR 102.5 $51.73 0.11 1.9 $27.35<br />

MAY 105.2 $52.58 0.11 1.9 $27.36<br />

JUN 98.8 $52.92 0.11 1.9 $27.34<br />

TOTAL - - - - - - - - - -<br />

AVERAGE 104.5 97.9 $46.55 $44.61 0.11 0.11 1.9 1.9 $24.60 $23.23<br />

Note - All statistics include contracted-out service.<br />

* - Preliminary Data<br />

MST RIDES Program<br />

Comparative Statistics<br />

FY 2011 - FY 2012<br />

82


<strong>Monterey</strong>-<strong>Salinas</strong> <strong>Transit</strong><br />

Operations Summary Report<br />

Fixed Route Services<br />

January 2012


Service Delivered Service Quality<br />

Ridership 300,008 On-time Time Points 103,063<br />

Passengers / Vehicle Revenue Hour 14.1 Delayed Time Points 15,199<br />

Revenue Miles 340,723.3 On-time Passenger Boardings 263,146<br />

One-way Trips Scheduled 33,244 Percent On-time Boardings 88%<br />

Seasonal Service:<br />

The MST Trolley <strong>Salinas</strong> had 874 boardings this month compared to 610 boardings last January. Line 22-Big Sur<br />

had a total of 131 boardings compared to 155 boardings last January. The CSUMB Otter Trolley had 652<br />

boardings in January - it did not operate last year.<br />

Supplemental Service:<br />

Fixed Route Operations Summary Report<br />

January 2012<br />

Systemwide Service:<br />

For the month of January, ridership on fixed-route service fell 6% compared to January 2011, when 319,097<br />

boardings were recorded. Revenue hours operated over the same timeframe increased by 2.7%, resulting in a<br />

8.5% drop in productivity (measured in passengers per hour).<br />

Ridership for the fiscal year-to-date (July - January), is 0.7% less than it was last fiscal year. However, as a result<br />

of revenue hours operated having increased by 6.4% during the same timeframe, fiscal year-to-date productivity<br />

has fallen by 6.6%.<br />

None.<br />

5,000,000<br />

4,000,000<br />

3,000,000<br />

2,000,000<br />

1,000,000<br />

20.00<br />

15.00<br />

10.00<br />

5.00<br />

-<br />

-<br />

2,499,401<br />

Systemwide Ridership<br />

2,615,085<br />

2,597,519<br />

FY 10 FY 11 FY 12 - YTD<br />

Jul-Jan Jul - Jun<br />

Systemwide Pax / Revenue Hour<br />

17.67<br />

16.94 16.55<br />

FY 10 FY 11 FY 12 - YTD<br />

1.00<br />

0.90<br />

0.80<br />

0.70<br />

0.60<br />

0.50<br />

0.40<br />

0.30<br />

0.20<br />

0.10<br />

0.00<br />

85%<br />

Jul<br />

83%<br />

Aug<br />

On Time Passenger Boardings<br />

81%<br />

Sep<br />

81%<br />

Oct<br />

83%<br />

Nov<br />

84%<br />

Dec<br />

88%<br />

Jan<br />

Feb<br />

Mar<br />

Target 87%<br />

No supplemental or special event service operated<br />

this month.<br />

Apr<br />

May<br />

Jun


30<br />

25<br />

20<br />

15<br />

10<br />

5<br />

0<br />

9<br />

7<br />

11<br />

Fixed Route Operations Summary Report<br />

January 2012<br />

Cancelled Trips by Month - Fiscal Year to Date<br />

29<br />

10<br />

12<br />

13<br />

0 0 0 0 0<br />

Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun<br />

Cancelled Trips by Reason - Fiscal Year to Date<br />

Passenger Boarding - 34<br />

Trips<br />

37%<br />

Mechanical Failure - 17<br />

Trips<br />

19%<br />

Traffic - 16 Trips<br />

17%<br />

Non-MST Accident - 2<br />

Trips<br />

2%<br />

Other - 7 Trips<br />

8%<br />

MST Accident - 9 Trips<br />

10%<br />

Employee Error - 6 Trips<br />

7%


Ridership by Line - January 2012<br />

Total Passengers<br />

41-East Alisal-Northridge<br />

20-<strong>Monterey</strong>-<strong>Salinas</strong><br />

10-Fremont-Ord Grove<br />

9-Fremont-Hilby<br />

23-<strong>Salinas</strong>-King City<br />

14,446<br />

16-<strong>Monterey</strong>-Marina<br />

13,522<br />

29-Watsonville-<strong>Salinas</strong><br />

12,240<br />

76-Presidio-Stilwell Park Express<br />

11,759<br />

2-<strong>Monterey</strong>-Pacific Grove<br />

10,390<br />

69-Presidio-Dunes<br />

9,882<br />

49-Northridge<br />

8,451<br />

1-<strong>Monterey</strong>-Pacific Grove<br />

7,945<br />

11-Edgewater-Carmel<br />

7,220<br />

43-Memorial Hospital<br />

7,066<br />

28-Watsonville-<strong>Salinas</strong><br />

6,837<br />

5-<strong>Monterey</strong>-Carmel<br />

6,136<br />

24-Carmel Valley-Grapevine Express<br />

5,587<br />

42-East Alisal-Westridge<br />

5,296<br />

45-East Market-Creekbridge<br />

5,015<br />

74-Presidio-Preston Park Express<br />

4,302<br />

75-Presidio-Marshall Park Express<br />

3,975<br />

44-Northridge<br />

3,561<br />

48-East <strong>Salinas</strong>-Airport Business Center<br />

3,056<br />

46-Natividad<br />

3,007<br />

8-Ryan Ranch-Edgewater<br />

2,502<br />

MST On Call Greenfield 2,341<br />

19-Marina-<strong>Monterey</strong> 2,257<br />

25-Marina-<strong>Salinas</strong> 2,177<br />

4-Carmel-Carmel Rancho 2,081<br />

55-<strong>Monterey</strong>-San Jose Express 2,048<br />

79-Presidio-San Jose Express 1,955<br />

77-Presidio-Seaside 1,799<br />

MST On Call Marina 1,718<br />

71-Presidio-Marina Express 1,504<br />

27-Watsonville-Marina 1,465<br />

14-NPS-<strong>Monterey</strong> 1,208<br />

7-<strong>Monterey</strong>-Carmel 1,175<br />

70-Presidio-La Mesa 1,143<br />

MST Trolley <strong>Salinas</strong> 874<br />

73-Presidio-Prunedale Express 863<br />

13-Ryan Ranch-<strong>Monterey</strong> 819<br />

72-Presidio-N <strong>Salinas</strong> Express 785<br />

21-<strong>Monterey</strong>-<strong>Salinas</strong> 740<br />

3-Ryan Ranch-<strong>Monterey</strong> 666<br />

68-Presidio-<strong>Salinas</strong> Express 664<br />

MST On Call Gonzales 662<br />

CSUMB Otter Trolley 652<br />

83-Ft Hunter Liggett-Paso Robles … 648<br />

MST On Call King City 645<br />

12-<strong>Monterey</strong>-Dunes 625<br />

82-Ft Hunter Liggett-<strong>Salinas</strong> Express 359<br />

91-Pacific Meadows-Ryan Ranch 256<br />

93-Pacific Meadows-<strong>Monterey</strong> 209<br />

15-Ryan Ranch-<strong>Monterey</strong> 205<br />

92-Pacific Meadows-CHOMP 153<br />

22-Big Sur 131<br />

78 78-Presidio-Pacific Presidio Pacific Grove<br />

124<br />

21,822<br />

20,989<br />

36,061<br />

35,991<br />

- 5,000 10,000 15,000 20,000 25,000 30,000 35,000 40,000


76-Presidio-Stilwell Park Express<br />

69-Presidio-Dunes<br />

9-Fremont-Hilby<br />

74-Presidio-Preston Park Express<br />

10-Fremont-Ord Grove<br />

49-Northridge<br />

11-Edgewater-Carmel<br />

41-East Alisal-Northridge<br />

71-Presidio-Marina Express<br />

43-Memorial Hospital<br />

77-Presidio-Seaside<br />

20-<strong>Monterey</strong>-<strong>Salinas</strong><br />

46-Natividad<br />

70-Presidio-La Mesa<br />

5-<strong>Monterey</strong>-Carmel<br />

73-Presidio-Prunedale Express<br />

75-Presidio-Marshall Park Express<br />

14-NPS-<strong>Monterey</strong><br />

72-Presidio-N <strong>Salinas</strong> Express<br />

16-<strong>Monterey</strong>-Marina<br />

45-East Market-Creekbridge<br />

29-Watsonville-<strong>Salinas</strong><br />

19-Marina-<strong>Monterey</strong><br />

22-Big Sur<br />

MST On Call Greenfield<br />

1-<strong>Monterey</strong>-Pacific Grove<br />

42-East Alisal-Westridge<br />

23-<strong>Salinas</strong>-King City<br />

2-<strong>Monterey</strong>-Pacific Grove<br />

44-Northridge<br />

21-<strong>Monterey</strong>-<strong>Salinas</strong><br />

68-Presidio-<strong>Salinas</strong> Express<br />

79-Presidio-San Jose Express<br />

28-Watsonville-<strong>Salinas</strong><br />

24-Carmel Valley-Grapevine Express<br />

8-Ryan Ranch-Edgewater<br />

7-<strong>Monterey</strong>-Carmel<br />

48-East <strong>Salinas</strong>-Airport Business Center<br />

15-Ryan Ranch-<strong>Monterey</strong><br />

78-Presidio-Pacific Grove<br />

MST Trolley <strong>Salinas</strong><br />

4-Carmel-Carmel Rancho<br />

83-Ft Hunter Liggett-Paso Robles Express<br />

93-Pacific Meadows-<strong>Monterey</strong><br />

MST On Call Marina<br />

12-<strong>Monterey</strong>-Dunes<br />

27-Watsonville-Marina<br />

3-Ryan Ranch-<strong>Monterey</strong><br />

91-Pacific Meadows-Ryan Ranch<br />

55-<strong>Monterey</strong>-San Jose Express<br />

13-Ryan Ranch-<strong>Monterey</strong><br />

MST On Call King City<br />

92-Pacific Meadows-CHOMP<br />

25-Marina-<strong>Salinas</strong><br />

MST On Call Gonzales<br />

82-Ft Hunter Liggett-<strong>Salinas</strong> Express<br />

CSUMB Otter Trolley<br />

Productivity by Line - January 2012<br />

Passengers Per Hour<br />

28.5<br />

26.4<br />

25.9<br />

25.7<br />

25.0<br />

24.1<br />

22.5<br />

21.9<br />

21.3<br />

20.8<br />

19.7<br />

17.9<br />

16.4<br />

16.1<br />

15.9<br />

15.0<br />

14.4<br />

14.2<br />

13.7<br />

13.3<br />

13.0<br />

12.8<br />

12.8<br />

12.4<br />

12.3<br />

12.1<br />

12.0<br />

11.8<br />

11.3<br />

11.0<br />

10.4<br />

10.0<br />

9.7<br />

7.9<br />

7.3<br />

7.0<br />

6.2<br />

6.1<br />

5.9<br />

5.7<br />

5.4<br />

5.4<br />

5.4<br />

5.2<br />

5.2<br />

5.0<br />

4.5<br />

4.3<br />

4.3<br />

3.8<br />

3.4<br />

3.4<br />

3.3<br />

2.4<br />

1.8<br />

1.4<br />

44.5<br />

- 5 10 15 20 25 30 35 40 45 50


MST Trolley <strong>Salinas</strong><br />

44-Northridge<br />

69-Presidio-Dunes<br />

83-Ft Hunter Liggett-Paso Robles Express<br />

14-NPS-<strong>Monterey</strong><br />

12-<strong>Monterey</strong>-Dunes<br />

15-Ryan Ranch-<strong>Monterey</strong><br />

CSUMB Otter Trolley<br />

77-Presidio-Seaside<br />

42-East Alisal-Westridge<br />

28-Watsonville-<strong>Salinas</strong><br />

75-Presidio-Marshall Park Express<br />

76-Presidio-Stilwell Park Express<br />

72-Presidio-N <strong>Salinas</strong> Express<br />

71-Presidio-Marina Express<br />

25-Marina-<strong>Salinas</strong><br />

20-<strong>Monterey</strong>-<strong>Salinas</strong><br />

4-Carmel-Carmel Rancho<br />

74-Presidio-Preston Park Express<br />

1-<strong>Monterey</strong>-Pacific Grove<br />

2-<strong>Monterey</strong>-Pacific Grove<br />

10-Fremont-Ord Grove<br />

3-Ryan Ranch-<strong>Monterey</strong><br />

16-<strong>Monterey</strong>-Marina<br />

41-East Alisal-Northridge<br />

5-<strong>Monterey</strong>-Carmel<br />

79-Presidio-San Jose Express<br />

78-Presidio-Pacific Grove<br />

19-Marina-<strong>Monterey</strong><br />

7-<strong>Monterey</strong>-Carmel<br />

22-Big Sur<br />

43-Memorial Hospital<br />

13-Ryan Ranch-<strong>Monterey</strong><br />

70-Presidio-La Mesa<br />

11-Edgewater-Carmel<br />

73-Presidio-Prunedale Express<br />

29-Watsonville-<strong>Salinas</strong><br />

68-Presidio-<strong>Salinas</strong> Express<br />

48-East <strong>Salinas</strong>-Airport Business Center<br />

9-Fremont-Hilby<br />

27-Watsonville-Marina<br />

24-Carmel Valley-Grapevine Express<br />

23-<strong>Salinas</strong>-King City<br />

21-<strong>Monterey</strong>-<strong>Salinas</strong><br />

8-Ryan Ranch-Edgewater<br />

55-<strong>Monterey</strong>-San Jose Express<br />

82-Ft Hunter Liggett-<strong>Salinas</strong> Express<br />

49-Northridge<br />

46-Natividad<br />

45-East Market-Creekbridge<br />

Schedule Adherence by Line - January 2012<br />

Percent On-time Timepoints<br />

86.8%<br />

86.7%<br />

86.7%<br />

86.5%<br />

85.6%<br />

85.3%<br />

85.1%<br />

84.5%<br />

84.4%<br />

83.9%<br />

83.1%<br />

82.8%<br />

82.4%<br />

79.0%<br />

77.6%<br />

76.9%<br />

76.2%<br />

71.5%<br />

64.8%<br />

64.2%<br />

60.5%<br />

97.7%<br />

97.6%<br />

97.4%<br />

97.1%<br />

96.7%<br />

96.5%<br />

96.5%<br />

95.7%<br />

95.7%<br />

95.3%<br />

95.1%<br />

94.3%<br />

94.2%<br />

93.8%<br />

93.2%<br />

93.1%<br />

91.9%<br />

91.8%<br />

91.0%<br />

90.7%<br />

90.2%<br />

89.8%<br />

89.5%<br />

89.1%<br />

89.0%<br />

87.7%<br />

87.6%<br />

87.3%<br />

87.3%<br />

0% 20% 40% 60%<br />

87% adherence<br />

standard<br />

80% 100%


January 2012<br />

Primary Routes<br />

Systemwide Ridership: 300,008<br />

Systemwide Revenue Hours: 21204:48<br />

Systemwide Revenue Miles: 340,723.3<br />

Ridership VRHrs VRMi Pax/Hr % Riders % Hrs<br />

1-<strong>Monterey</strong>-Pacific Grove 7,945 645:24 6,200.2 12.31 2.6% 3.0%<br />

9-Fremont-Hilby 20,989 794:34 7,074.7 26.42 7.0% 3.7%<br />

10-Fremont-Ord Grove 21,822 848:45 9,575.7 25.71 7.3% 4.0%<br />

41-East Alisal-Northridge 35,811 1591:12 16,178.4 22.51 11.9% 7.5%<br />

42-East Alisal-Westridge 5,296 437:42 4,570.5 12.10 1.8% 2.1%<br />

Total 91,863 4317:37 43,599.5 21.3 30.6% 20.4%<br />

Local Routes<br />

Ridership VRHrs VRMi Pax/Hr % Riders % Hrs<br />

2-<strong>Monterey</strong>-Pacific Grove 10,390 883:40 10,706.7 11.76 3.5% 4.2%<br />

3-Ryan Ranch-<strong>Monterey</strong> 666 147:00 1,782.0 4.53 0.2% 0.7%<br />

4-Carmel-Carmel Rancho 2,081 385:07 3,957.5 5.40 0.7% 1.8%<br />

5-<strong>Monterey</strong>-Carmel 6,136 381:59 4,577.3 16.06 2.0% 1.8%<br />

7-<strong>Monterey</strong>-Carmel 1,175 166:57 1,999.2 7.04 0.4% 0.8%<br />

8-Ryan Ranch-Edgewater 2,502 343:30 5,271.0 7.29 0.8% 1.6%<br />

11-Edgewater-Carmel 7,220 299:30 4,333.5 24.11 2.4% 1.4%<br />

13-Ryan Ranch-<strong>Monterey</strong> 819 213:00 3,192.3 3.84 0.3% 1.0%<br />

15-Ryan Ranch-<strong>Monterey</strong> 205 33:36 653.1 6.09 0.1% 0.2%<br />

16-<strong>Monterey</strong>-Marina 13,522 987:51 17,417.9 13.69 4.5% 4.7%<br />

43-Memorial Hospital 7,066 332:20 3,702.5 21.26 2.4% 1.6%<br />

44-Northridge 3,561 314:20 1,786.1 11.33 1.2% 1.5%<br />

45-East Market-Creekbridge 5,015 378:24 6,104.2 13.25 1.7% 1.8%<br />

46-Natividad 3,007 168:00 1,923.9 17.90 1.0% 0.8%<br />

48-East <strong>Salinas</strong>-Airport Business Center 3,056 496:39 6,249.6 6.15 1.0% 2.3%<br />

49-Northridge 8,451 338:05 2,967.9 25.00 2.8% 1.6%<br />

91-Pacific Meadows-Ryan Ranch 256 59:30 1,113.0 4.30 0.1% 0.3%<br />

92-Pacific Meadows-CHOMP 153 45:30 743.4 3.37 0.1% 0.2%<br />

93-Pacific Meadows-<strong>Monterey</strong> 209 38:51 396.9 5.38 0.1% 0.2%<br />

Total 75,490 6013:49 78,878.0 12.6 25.2% 28.4%<br />

Regional Routes<br />

Ridership VRHrs VRMi Pax/Hr % Riders % Hrs<br />

19-Marina-<strong>Monterey</strong> 2,257 176:03 3,160.5 12.82 0.8% 0.8%<br />

20-<strong>Monterey</strong>-<strong>Salinas</strong> 35,743 1811:31 34,998.7 19.73 11.9% 8.5%<br />

21-<strong>Monterey</strong>-<strong>Salinas</strong> 740 67:12 1,342.5 11.01 0.2% 0.3%<br />

23-<strong>Salinas</strong>-King City 14,422 1205:27 34,856.9 11.96 4.8% 5.7%<br />

24-Carmel Valley-Grapevine Express 5,587 709:48 14,505.0 7.87 1.9% 3.3%<br />

25-Marina-<strong>Salinas</strong> 2,177 653:48 12,274.5 3.33 0.7% 3.1%<br />

27-Watsonville-Marina 1,465 293:39 7,732.2 4.99 0.5% 1.4%<br />

28-Watsonville-<strong>Salinas</strong> 6,837 706:15 19,316.6 9.68 2.3% 3.3%<br />

29-Watsonville-<strong>Salinas</strong> 12,240 941:25 15,506.4 13.00 4.1% 4.4%<br />

55-<strong>Monterey</strong>-San Jose Express 2,048 481:54 14,359.2 4.25 0.7% 2.3%<br />

Total 83,516 7047:02 158,052.5 11.9 27.8% 33.2%


Military Express Routes<br />

Ridership VRHrs VRMi Pax/Hr % Riders % Hrs<br />

12-<strong>Monterey</strong>-Dunes 625 121:06 2,190.3 5.16 0.2% 0.6%<br />

14-NPS-<strong>Monterey</strong> 1,208 84:00 816.9 14.38 0.4% 0.4%<br />

68-Presidio-<strong>Salinas</strong> Express 664 64:03 1,180.2 10.36 0.2% 0.3%<br />

69-Presidio-Dunes 9,882 346:19 3,708.3 28.54 3.3% 1.6%<br />

70-Presidio-La Mesa 1,143 69:39 772.8 16.41 0.4% 0.3%<br />

71-Presidio-Marina Express 1,504 68:36 1,140.3 21.92 0.5% 0.3%<br />

72-Presidio-N <strong>Salinas</strong> Express 785 55:18 1,138.2 14.19 0.3% 0.3%<br />

73-Presidio-Prunedale Express 863 54:15 1,197.0 15.91 0.3% 0.3%<br />

74-Presidio-Preston Park Express 4,302 165:54 2,885.4 25.93 1.4% 0.8%<br />

75-Presidio-Marshall Park Express 3,975 264:57 3,660.3 15.00 1.3% 1.2%<br />

76-Presidio-Stilwell Park Express 11,759 264:15 3,196.2 44.50 3.9% 1.2%<br />

77-Presidio-Seaside 1,799 86:27 1,022.7 20.81 0.6% 0.4%<br />

78-Presidio-Pacific Grove 124 21:00 263.5 5.90 0.0% 0.1%<br />

79-Presidio-San Jose Express 1,955 194:36 5,126.1 10.04 0.7% 0.9%<br />

82-Ft Hunter Liggett-<strong>Salinas</strong> Express 359 202:18 7,229.0 1.77 0.1% 1.0%<br />

83-Ft Hunter Liggett-Paso Robles Express 648 120:29 5,062.2 5.38 0.2% 0.6%<br />

Total 41,594 2183:12 40,589.4 19.1 13.9% 10.3%<br />

MST On Call<br />

Ridership VRHrs VRMi Pax/Hr % Riders % Hrs<br />

MST On Call Marina 1,718 327:50 4,466.0 5.24 0.6% 1.5%<br />

MST On Call Gonzales 662 273:00 1,680.0 2.42 0.2% 1.3%<br />

MST On Call Greenfield 2,341 189:00 2,100.0 12.39 0.8% 0.9%<br />

MST On Call King City 645 189:00 2,604.0 3.41 0.2% 0.9%<br />

Total 5,366 978:50 10,850.0 5.5 1.8% 4.6%<br />

Seasonal / Supplemental<br />

Ridership VRHrs VRMi Pax/Hr % Riders % Hrs<br />

22-Big Sur 652 51:00 1,274.4 12.79 0.2% 0.2%<br />

MST Trolley <strong>Salinas</strong> 874 153:18 1,039.5 5.70 0.3% 0.7%<br />

CSUMB Otter Trolley 652 460:00 6,440.0 1.42 0.2% 2.2%<br />

Total 2,179 664:18 8,753.9 3.3 0.7% 3.1%


To: Carl G. Sedoryk, General Manager/CEO<br />

91<br />

ATTACHMENT 2<br />

March 2, 2012<br />

From: Michael Hernandez, Assistant General Manger/COO<br />

Subject: Monthly Maintenance Report for December 2011<br />

This monthly report summarizes information about fuel prices and the activities of<br />

the Maintenance/Facilities Departments during the month of December. Detailed<br />

statistical information is also attached.<br />

Fuel Prices:<br />

Fleet Status:<br />

Dec Dec Nov Dec %<br />

Low High Average Average Change<br />

Diesel $3.15 $3.36 $3.52 $3.28 -6.8%<br />

Gasoline $3.26 $3.41 $3.48 $3.28 -5.7%<br />

Road Call Rate<br />

Goal: 7,000 Miles or<br />

More<br />

Miles<br />

Between<br />

Road Calls: Operating Cost Per Mile:<br />

December 18,506 December $1.29<br />

Past 12 Months: 15,171 FY12 Year To Date $1.19<br />

Comments:<br />

In December there were a total of 14 road calls, of which 14 were maintenance<br />

related. The highest road calls were due to electrical and cooling issues during the<br />

month.<br />

The MCI coach that arrived in November was placed into service on December<br />

19 th . Major work efforts included removing a failed engine in coach 1808 and repairs by<br />

Facilities staff to the TDA bus washer. During the month of December through January<br />

2012 the AssetWorks maintenance management software system was upgraded to a new<br />

version. Some monthly reports or data were not accessible, or only provided partial data<br />

during the upgrade.<br />

Michael Hernandez


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92


Active Fleet<br />

Series<br />

Manufacturer<br />

Model/Year Quantity Engine Fuel Type MPG<br />

1101 - 1121 Gillig - 2000 21<br />

1122 - 1129 Gillig - 2003<br />

Gillig Low-floor<br />

8<br />

1701 - 1712 2002 12<br />

1713 - 1724<br />

1725 - 1729<br />

1801 - 1804<br />

1805 -1808<br />

2001 - 2010<br />

4501 - 4504<br />

Gillig Low-floor<br />

2003 12<br />

Gillig Low-floor<br />

2007 5<br />

Gillig Suburban<br />

2002 4<br />

Gillig Suburban<br />

2003 4<br />

Gillig Low-floor<br />

2007 10<br />

MCI D4500<br />

2009/10/12 4<br />

Historical<br />

Fleet Number Manufacturer Model Vehicle(s) Fuel Type<br />

80<br />

Fuel Used<br />

January 2012<br />

MST Operated Fixed Route Bus Fleet - Summary Information<br />

Fageol Twin Coach<br />

1948 1 Gasoline<br />

Revenue Fleet<br />

Miles: 277,589 40,308<br />

Gallons:<br />

Average<br />

Miles Per<br />

57,062 1,482<br />

Gallon: 4.86 27.20<br />

Repeat Road Calls<br />

0<br />

Cummins ISM<br />

280 HP Clean Diesel 4.29<br />

Detroit DC<br />

Series 50 ERG<br />

Cummins ISM<br />

Clean Diesel 3.98<br />

280 HP Clean Diesel 5.70<br />

Detroit DC<br />

Series 50 ERG Clean Diesel 4.88<br />

Cummins ISM<br />

280 HP<br />

Cummins ISM<br />

Clean Diesel 5.57<br />

280 HP Clean Diesel 4.50<br />

Detroit DC<br />

Series 50 ERG Clean Diesel 4.61<br />

Cummins ISM<br />

280 HP Clean Diesel 5.80<br />

Cummins ISM<br />

480 HP Clean Diesel 6.09<br />

Non-Revenue<br />

Fleet Inventory Value<br />

93<br />

Fuel, Coolant,<br />

Lubricants $112,652.04<br />

Parts/<br />

Supplies $269,335.93<br />

Total Value $381,987.97


Diesel Fleet - Cost Per Mile<br />

Fleet Series, Year<br />

and # of Vehicles Labor Parts Fuel Oil/Fluids Total Cost Miles<br />

Cost Per<br />

Mile<br />

1100s (2000 - 21) $19,641.02 $36,314.23 $30,756.61 $1,887.54 $88,599.40 69,060 $1.28<br />

1100s (2003 - 8) $4,284.89 $2,226.89 $23,574.52 $916.20 $31,002.50 24,843 $1.25<br />

1700s (2002 - 12) $9,749.63 $11,474.00 $30,303.65 $814.87 $52,342.15 30,424 $1.72<br />

1700s (2003 - 12) $9,376.21 $9,182.50 $3,633.60 $69.94 $22,262.25 36,255 $0.61<br />

1700s (2007 - 5) $3,159.94 $2,290.98 $15,090.69 $880.65 $21,422.26 17,669 $1.21<br />

1800s (2002 - 4) $6,946.29 $5,188.25 $16,338.54 $442.64 $28,915.72 16,665 $1.74<br />

1800s (2003 - 4) $2,952.89 $1,382.08 $16,338.54 $442.64 $21,116.15 19,189 $1.10<br />

2000s (2007 - 10) $7,357.85 $7,177.81 $28,610.02 $1,052.60 $44,198.28 30,067 $1.47<br />

4500s (2009/10/12 - 4) $4,216.30 $2,216.92 $16,195.69 $625.85 $23,254.76 14,918 $1.56<br />

Total Dec 2011: $67,685.02 $77,453.66 $180,841.86 $7,132.93 $333,113.47 259,090 $1.29<br />

Labor Parts Fuel Oil Cost Per Mile<br />

Dec Fleet Average: $0.26 $0.30 $0.70 $0.03 $1.29<br />

FY12 Cost Per Mile: $0.18 $0.23 $0.75 $0.03 $1.19<br />

100%<br />

75%<br />

50%<br />

25%<br />

0%<br />

Cost Per Mile:<br />

Fleet Series &<br />

Model Year<br />

2.1%<br />

41.0%<br />

22.2%<br />

34.7%<br />

$1.28<br />

1100s<br />

(2000)<br />

December 2011<br />

Fleet Cost Per Mile<br />

December 2011<br />

Fleet Miles: 259,090 Average Fleet Cost Per Mile: $1.29<br />

3.0% 1.6% 0.3% 4.1% 1.5% 2.1% 2.4% 2.7%<br />

7.2%<br />

13.8%<br />

76.0%<br />

$1.25<br />

1100s<br />

(2003)<br />

21.9%<br />

18.6%<br />

57.9%<br />

$1.72<br />

1700s<br />

(2002)<br />

41.2%<br />

42.1%<br />

16.3%<br />

$0.61<br />

1700s<br />

(2003)<br />

10.7% 17.9%<br />

14.8%<br />

70.4%<br />

$1.21<br />

1700s<br />

(2007)<br />

94<br />

24.0%<br />

56.5%<br />

$1.74<br />

1800s<br />

(2002)<br />

6.5%<br />

14.0%<br />

77.4%<br />

$1.10<br />

1800s<br />

(2003)<br />

16.2%<br />

16.6%<br />

64.7%<br />

$1.47<br />

2000s<br />

(2007)<br />

9.5%<br />

18.1%<br />

69.6%<br />

$1.56<br />

4500s<br />

(09/10/12)<br />

Oil<br />

Parts<br />

Labor<br />

Fuel


Road Calls<br />

20<br />

18<br />

16<br />

14<br />

12<br />

10<br />

8<br />

6<br />

4<br />

2<br />

0<br />

MECHANICAL ROAD CALLS BY BUS SERIES<br />

December 2011<br />

Total Diesel Miles: 259,090 Roadcalls: 14<br />

3<br />

4<br />

2<br />

Bus Series & Model Year<br />

3<br />

95<br />

1<br />

0 0<br />

1<br />

0


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96


To: Carl G. Sedoryk, General Manager/CEO<br />

97<br />

March 2, 2012<br />

From: Michael Hernandez, Assistant General Manger/COO<br />

Subject: Monthly Maintenance Report for January 2012<br />

This monthly report summarizes information about fuel prices and the activities of<br />

the Maintenance/Facilities Departments during the month of January. Detailed statistical<br />

information is also attached.<br />

Fuel Prices:<br />

Jan. Jan. Dec. Jan. %<br />

Low High Average Average Change<br />

Diesel $3.35 $3.52 $3.28 $3.41 4.0%<br />

Gasoline $3.38 $3.42 $3.28 $3.40 3.7%<br />

Fleet Status:<br />

Road Call Rate<br />

Goal: 7,000 Miles or<br />

More<br />

Miles<br />

Between<br />

Road Calls: Operating Cost Per Mile:<br />

January 13,879 January $1.03<br />

Past 12 Months: 15,436 FY12 Year To Date $1.22<br />

Comments:<br />

In January there were a total of 25 road calls, of which 20 were maintenance<br />

related. The highest single road call category was due to engine issues.<br />

A new Diesel Emissions Fluid (DEF) tank was installed at TDA. The use of the<br />

DEF fluid is required in the exhaust system of all new transit buses. Facilities completed<br />

some parking restriping in the TDA bus yard for increased safety.<br />

During the month of December through January 2012 the AssetWorks<br />

maintenance management software system was upgraded to a new version. Some<br />

monthly reports or data were not accessible, or only provided partial data during the<br />

upgrade.<br />

Diesel and gasoline fuel prices increased by approximately 4% during the month of<br />

January.<br />

Michael Hernandez


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98


Active Fleet<br />

Series<br />

Manufacturer<br />

Model/Year Quantity Engine Fuel Type MPG<br />

1101 - 1121 Gillig - 2000 21<br />

1122 - 1129 Gillig - 2003<br />

Gillig Low-floor<br />

8<br />

1701 - 1712 2002 12<br />

1713 - 1724<br />

1725 - 1729<br />

1801 - 1804<br />

1805 -1808<br />

2001 - 2010<br />

4501 - 4504<br />

Gillig Low-floor<br />

2003 12<br />

Gillig Low-floor<br />

2007 5<br />

Gillig Suburban<br />

2002 4<br />

Gillig Suburban<br />

2003 4<br />

Gillig Low-floor<br />

2007 10<br />

MCI D4500<br />

2009/10/12 4<br />

Historical<br />

Fleet Number Manufacturer Model Vehicle(s) Fuel Type<br />

80<br />

Fuel Used<br />

January 2012<br />

MST Operated Fixed Route Bus Fleet - Summary Information<br />

Fageol Twin Coach<br />

1948 1 Gasoline<br />

Revenue Fleet<br />

Miles: 286,401 40,308<br />

Gallons:<br />

Average<br />

Miles Per<br />

57,062 1,482<br />

Gallon: 5.02 27.20<br />

Repeat Road Calls<br />

0<br />

Cummins ISM<br />

280 HP Clean Diesel 4.29<br />

Detroit DC<br />

Series 50 ERG<br />

Cummins ISM<br />

Clean Diesel 3.98<br />

280 HP Clean Diesel 5.70<br />

Detroit DC<br />

Series 50 ERG Clean Diesel 4.88<br />

Cummins ISM<br />

280 HP<br />

Cummins ISM<br />

Clean Diesel 5.57<br />

280 HP Clean Diesel 4.50<br />

Detroit DC<br />

Series 50 ERG Clean Diesel 4.61<br />

Cummins ISM<br />

280 HP Clean Diesel 5.80<br />

Cummins ISM<br />

480 HP Clean Diesel 6.09<br />

Non-Revenue<br />

Fleet Inventory Value<br />

99<br />

Fuel, Coolant,<br />

Lubricants $112,652.04<br />

Parts/<br />

Supplies $269,335.93<br />

Total Value $381,987.97


MILES<br />

Miles<br />

Goal:<br />

7,000<br />

Miles<br />

36,000<br />

33,000<br />

30,000<br />

27,000<br />

24,000<br />

21,000<br />

18,000<br />

15,000<br />

12,000<br />

9,000<br />

6,000<br />

3,000<br />

0<br />

40,000<br />

35,000<br />

30,000<br />

25,000<br />

20,000<br />

15,000<br />

10,000<br />

5,000<br />

0<br />

Feb<br />

2011<br />

MILES BETWEEN MECHANICAL ROAD CALLS<br />

January 2012 - Miles: 277,589<br />

Mar<br />

2011<br />

April<br />

2011<br />

May<br />

2011<br />

June<br />

2011<br />

July<br />

2011<br />

Aug<br />

2011<br />

Sep<br />

2011<br />

Oct<br />

2011<br />

Nov<br />

2011<br />

Fleet Wide Miles Between Roadcalls<br />

FY11 vs. FY12 Year to Date Comparison<br />

Dec<br />

2011<br />

Jan<br />

2012<br />

Jul Aug Sept Oct Nov Dec Jan Feb Mar Apr May Jun<br />

FY11 15,068 9,884 10,679 19,935 9,195 8,714 9,263 9,453 9,707 12,790 15,227 24,334 11,820<br />

FY12 16,586 14,659 13,711 20,563 17,503 18,506 13,879 16,487<br />

January 2012 100<br />

Goal:<br />

7,000<br />

Miles<br />

Aver.<br />

YTD


OCCURENCES<br />

110<br />

100<br />

90<br />

80<br />

70<br />

60<br />

50<br />

40<br />

30<br />

20<br />

10<br />

0<br />

* "Other" category includes: Fluid leaks, Lights, Windshield Wipers other items.<br />

January 2012<br />

All ROAD CALLS - BY CATEGORY<br />

FY 2011 & 2012<br />

CUMULATIVE YEAR-TO-DATE<br />

Air Sys. Brakes Exhaust Cooling Doors Electrical Engine Trans Fare box<br />

101<br />

Other<br />

Mech.<br />

Pass/Sick<br />

Radio/<br />

ACS<br />

Tire Vandal W/C Lift Total<br />

FY11 19 7 96 12 2 68 65 4 15 8 11 7 12 2 9 337<br />

FY12 - YTD 7 4 25 19 5 32 18 4 10 15 5 6 2 0 6 158<br />

Jan-12 0 1 0 3 1 3 5 1 0 7 1 1 1 0 1 25


January 2012<br />

Total PM Inspections<br />

120<br />

100<br />

80<br />

60<br />

40<br />

20<br />

0<br />

PREVENTIVE MAINTENANCE INSPECTIONS<br />

PAST TWELVE MONTHS<br />

Feb-11 Mar-11 Apr-11 May-11 Jun-11 Jul-11 Aug-11 Sep-11 Oct-11 Nov-11 Dec-11 Jan-12<br />

Total PMIs 84 89 98 109 100 119 104 104 104 93 84 90<br />

% On Time 96% 60% 77% 98% 98% 94% 90% 91% 94% 97% 92% 96%<br />

102<br />

100%<br />

90%<br />

80%<br />

70%<br />

60%<br />

50%<br />

40%<br />

30%<br />

20%<br />

10%<br />

PMs for Dec/Jan based on AssetWorks data during system upgrade<br />

0%<br />

% of PM Inspections On-Time<br />

Goal<br />

80%


100%<br />

75%<br />

50%<br />

25%<br />

0%<br />

Cost Per Mile:<br />

Fleet Series &<br />

Model Year<br />

November 2011<br />

4.0% 4.5% 3.6% 2.9% 4.4% 3.0% 3.6% 3.5% 4.4%<br />

7.6%<br />

15.9%<br />

72.4%<br />

$1.05<br />

1100s<br />

(2000)<br />

Fleet Cost Per Mile<br />

January 2012<br />

Fleet Miles: 277,589 Average Fleet Cost Per Mile: $ 1.04<br />

13.8%<br />

20.3%<br />

61.4%<br />

$1.32<br />

1100s<br />

(2003)<br />

23.0%<br />

19.4%<br />

53.9%<br />

$1.07<br />

1700s<br />

(2002)<br />

18.0%<br />

23.8%<br />

55.3%<br />

$1.22<br />

1700s<br />

(2003)<br />

5.7%<br />

11.4%<br />

78.5%<br />

$0.72<br />

1700s<br />

(2007)<br />

103<br />

11.1%<br />

11.2%<br />

74.7%<br />

$0.98<br />

1800s<br />

(2002)<br />

12.9%<br />

15.3%<br />

11.6%<br />

16.9%<br />

68.1% 67.9%<br />

$1.04<br />

1800s<br />

(2003)<br />

$0.84<br />

2000s<br />

(2007)<br />

5.9%<br />

6.1%<br />

83.6%<br />

$1.09<br />

4500s<br />

(2009/10/12)<br />

Oil<br />

Parts<br />

Labor<br />

Fuel


Road Calls<br />

7<br />

6<br />

5<br />

4<br />

3<br />

2<br />

1<br />

0<br />

MECHANICAL ROAD CALLS BY BUS SERIES<br />

January 2012<br />

Total Diesel Miles: 277,589 Roadcalls: 20<br />

5<br />

1<br />

January 2012 104<br />

0<br />

Bus Series & Model Year<br />

6<br />

0 0<br />

4<br />

3<br />

1


$4,000.00<br />

$3,500.00<br />

$3,000.00<br />

$2,500.00<br />

$2,000.00<br />

$1,500.00<br />

$1,000.00<br />

$500.00<br />

$0.00<br />

VANDALISM COSTS - PAST 12 MONTHS<br />

Feb-11 Mar-11 Apr-11 May-11 Jun-11 Jul-11 Aug-11 Sep-11 Oct-11 Nov-11 Dec-11 Jan-12<br />

Buses $467.32 $48.27 $0.00 $0.00 $390.42 $33.12 $129.18 $51.01 $58.90 $33.06 $88.83 $0.00<br />

Bus Stops $594.00 $250.00 $707.00 $234.00 $309.92 $1,155. $616.00 $186.50 $489.50 $679.50 $736.00 $1,158.<br />

STC $0.00 $0.00 $0.00 $0.00 $68.50 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $12.50<br />

MTX $0.00 $0.00 $0.00 $0.00 $12.00 $0.00 $0.00 $0.00 $0.00 $3,500. $0.00 $0.00<br />

MTP $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00<br />

January 2012 105


Total Inventory & Fuel Value<br />

12 Month Rolling Inventory, Fuel & Fluids Value - January 2012<br />

Total Inventory: $ 381,987.97 Value Per Bus: $ 3,367 12 Month Average: $ 3,275<br />

$350,000<br />

$300,000<br />

$250,000<br />

$200,000<br />

$150,000<br />

$100,000<br />

$50,000<br />

$0<br />

106<br />

$5,000<br />

$4,800<br />

$4,600<br />

$4,400<br />

$4,200<br />

$4,000<br />

$3,800<br />

$3,600<br />

$3,400<br />

$3,200<br />

$3,000<br />

Inventory Value<br />

Fuel Value<br />

Inventory Value / Bus<br />

Inventory $ Value Per Bus


$5.25<br />

$5.00<br />

$4.75<br />

$4.50<br />

$4.25<br />

$4.00<br />

$3.75<br />

$3.50<br />

$3.25<br />

$3.00<br />

$2.75<br />

$2.50<br />

$2.25<br />

$2.00<br />

12 Month Rolling Fuel Cost - As of January 31, 2012<br />

Diesel Gasoline<br />

107<br />

FY 2012 Fuel Budget:<br />

Diesel 3.50 Gallon<br />

Gasoline $3.75 Gallon


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108


Date: March, 2012<br />

To: C. Sedoryk, General Manager/CEO<br />

109<br />

ATTACHMENT 3<br />

From: Hunter Harvath, Assistant General Manager Finance & Administration; Mark<br />

Eccles, Director Information Technology; Kathy Williams, General Accounting<br />

Manager; Kelly Halcon, Director of Human Resources/Risk Management;<br />

Tom Hicks, CTSA Manager; Sonia Bannister, Office Administrator; Zoe<br />

Shoats, Marketing Analyst<br />

Subject: Administration Department Monthly Report January, 2012<br />

The following significant events occurred in Administration work groups for the<br />

month of January 2012:<br />

Human Resources<br />

A total employment level for January 2012 is summarized as follows:<br />

Positions Budget FY11 Actual Difference<br />

Coach Operators / Trainees 143 135 -8<br />

C/O on Long Term Leave * 2 10 8<br />

Coach Operators Limited Duty 2 2 0<br />

Operations Staff 26 26 0<br />

Maintenance & Facilities 48 47 1<br />

Administration (Interns 2 PT) 24.5 23.5 -1<br />

Total 245.5 243.5 -2<br />

January Worker’s Compensation Costs<br />

Indemnity (paid to employees) $27,592.44<br />

Other (includes Legal) $2,931.54<br />

Medical includes Case Mgmt,UR, Rx & PT $9,671.61<br />

TPA Administration Fee $4,000.00<br />

Excess Insurance $3,493.58<br />

Total Expenses $40,195.59<br />

Reserves $1,217,625.20<br />

Excess Reserved ($392,084.15)<br />

# Ending Open Claims 46


Training<br />

Description Attendees<br />

Annual VTT Training 0<br />

Risk Management Update<br />

January 2012 January 2011<br />

Preventable Preventable<br />

Description Yes No Yes No<br />

Vehicle hits Bus 0 1 0 2<br />

Bus hits object 0 0 1 0<br />

TOTAL 0 1 1 2<br />

During the month of January 2012 there were no preventable collisions. This continues<br />

our outstanding safety and accident frequency ratio (AFR).<br />

Number of Accidents<br />

13<br />

12<br />

11<br />

10<br />

9<br />

8<br />

7<br />

6<br />

5<br />

4<br />

3<br />

2<br />

1<br />

0<br />

Accident Statistics<br />

110<br />

non-preventable<br />

preventable


Miles Traveled<br />

400,000<br />

350,000<br />

300,000<br />

250,000<br />

200,000<br />

150,000<br />

100,000<br />

50,000<br />

There were no claims paid and $8,149.02 recovered during this period.<br />

Accounting Update<br />

0<br />

Miles Between Preventable Collisions<br />

During the month of January, staff focused on year end payroll and reporting<br />

items. In addition, all finance staff continued to focus on the implementation of our<br />

newly upgraded financial system (Navision).<br />

General Accounting:<br />

Staff is focused on ensuring that the financial information of the agency is properly<br />

stated and recorded on many reports. Accounts payable and payroll continue to meet<br />

their weekly deadlines.<br />

Grants and Compliance:<br />

Staff continues to attend training to ensure MST is compliant in many areas. A<br />

continued area of focus is continually seeking grant funding from numerous sources.<br />

Purchasing:<br />

Staff continues the daily challenge of managing inventory levels while MST‟s fleet<br />

continues to age. Managing cost, lead times, and necessity are a daily task.<br />

111<br />

Series2<br />

Series1<br />

Series3<br />

MBPC = Miles<br />

Between<br />

Preventable<br />

Collisions<br />

Standard = Not<br />

more than 1<br />

preventable<br />

collision per<br />

100,000 miles


CTSA Update<br />

In January, a group of four staff members from ParaCruz, the ADA Paratransit<br />

service of Santa Cruz Metro, visited MST at the <strong>Monterey</strong> Mobility Management Center<br />

to share information about their county‟s paratransit operations and learn about the<br />

recent changes to MST‟s paratransit service. The group agreed to meet again within<br />

the year and to include their respective advisory committees in future meetings. The<br />

CTSA Manager also met with the <strong>Monterey</strong> County Veteran‟s Services Collaborative<br />

regarding MST‟s specialized transportation programs for persons with disabilities and<br />

how MST might assist with the Stand Down planned for <strong>Monterey</strong> County veterans in<br />

June 2012.<br />

The MST Mobility Advisory Committee (MAC) met January 25th at the<br />

Transportation Agency for <strong>Monterey</strong> County (TAMC) office in <strong>Salinas</strong> and new member<br />

Melissa McKenzie from the Carmel Foundation was welcomed. The committee<br />

received a presentation from Interim, Inc. about the transportation need of adults with<br />

mental illness. Also, Andy Cook of TAMC asked for public input on unmet transit needs<br />

within <strong>Monterey</strong> County. In 2011, the MAC became the official review body for<br />

overseeing the unmet needs process as it pertains to the transportation needs of travelchallenged<br />

individuals.<br />

For the month of January, the Mobility Trainer attended the S.C.O.R.E (South<br />

County Outreach Efforts) meeting in Soledad, the P.A.R.T.S (Preventing Alcohol<br />

Related Trauma in South County) meeting in Greenfield, and our very first MST<br />

Navigators meeting in <strong>Monterey</strong>. The Mobility Trainer also gave eight presentations to<br />

the Prundale Senior Center, where 22 people attended; Los Ositos in <strong>Salinas</strong>, where 17<br />

seniors attended; San Andres Regional Center (meeting with 1 staff member); Regency<br />

Court (meeting with 1 staff member), CHISPA (meeting with 2 staff members); North<br />

High special education department (meeting with 2 staff members), Sherwood Village<br />

(meeting with 7 staff members), and Alisal Family Center (meeting with 1 staff member).<br />

In addition, the Mobility Trainer completed 33 ADA Paratransit physical<br />

assessments, 3 travel training assessments, and a total of 2 referrals to MST<br />

Navigators.<br />

Total person trained (including RIDES assessments): 33<br />

Total # people contacted during public presentations: 39<br />

Total persons otherwise contacted: 13<br />

For the month of January, the Mobility specialist completed 33 ADA Paratransit<br />

physical assessments and a total of 2 travel training sessions. The Mobility Specialist<br />

spoke with 5 Rides applicants about travel training and its benefits.<br />

For the month of January the MST Navigator volunteers provided shopping<br />

assistance for the residence of Pacific Meadows by carrying grocery bags on and off<br />

Line 92. Additionally, the volunteers provided travel training to two individuals for a total<br />

of 18 hours. The Navigators met at Pacific Meadows to answer transportation<br />

112


questions twice this month as well. They also met with patrons of the Scholze Park<br />

Center twice this month. There is one volunteer who helps in the office with RIDES<br />

certification letters, and she volunteered 10 hours of her time for that purpose. All told,<br />

the MST Navigators volunteered 66 hours for the month of January.<br />

Total person trained (including RIDES assessments): 35<br />

Total # people contacted during public presentations: 00<br />

Total persons otherwise contacted: 03<br />

Total volunteer Navigator service hours: 66<br />

Customer Service Update<br />

Service Report Type<br />

Jan<br />

'12 %<br />

113<br />

Jan<br />

'11 %<br />

Valid<br />

Employee Compliment 5 7.35% 3 3 5.08%<br />

Service Compliment 2 2.94% 1 0 0.00%<br />

Improper Employee<br />

Conduct 18 26.47% 6 14 23.73%<br />

Passed By 7 10.29%<br />

3 5.08%<br />

Request To Add Service 6 8.82%<br />

4 6.78%<br />

Improper Driving 5 7.35%<br />

9 15.25%<br />

No Show 4 5.88% 2 3 5.08%<br />

Late Arrival<br />

Inaccurate Public<br />

4 5.88% 1 3 5.08%<br />

Information 4 5.88% 1 2 3.39%<br />

Fare / Transfer Dispute 3 4.41%<br />

5 8.47%<br />

Early Departure 2 2.94%<br />

3 5.08%<br />

Bus Stop Amenities 2 2.94%<br />

0 0.00%<br />

Service Schedule 2 2.94%<br />

0 0.00%<br />

ADA Compliance 1 1.47%<br />

2 3.39%<br />

Off Route 1 1.47%<br />

1 1.69%<br />

Agency Policy<br />

Request To Reduce<br />

1 1.47%<br />

0 0.00%<br />

Service 1 1.47%<br />

0 0.00%<br />

Passenger Injury 0 0.00%<br />

2 3.39%<br />

Facilities Vandalism 0 0.00%<br />

1 1.69%<br />

Carried By 0 0.00%<br />

1 1.69%<br />

Late Departure 0 0.00%<br />

1 1.69%<br />

Service Other 0 0.00%<br />

1 1.69%<br />

Vehicle Maintenance 0 0.00%<br />

1 1.69%<br />

68 100.00%<br />

59 100.00%


“Improper Employee Conduct” (18) represented 26.47 % of overall service reports and<br />

“Improper Driving” reports (5) represented 7.35 % of overall service reports for January<br />

2012.<br />

MST received five “Employee Compliments” and two “Service Compliments” reports in<br />

January. Of the seven compliments, two involved MST contracted service.<br />

Employee Compliments<br />

Passenger states “<strong>Monterey</strong>-<strong>Salinas</strong> <strong>Transit</strong> has the most wonderful Coach<br />

Operators; they make the trip from San Jose to <strong>Monterey</strong> very pleasant.”<br />

Passenger compliments MV Coach Operator Michael Roland, for Marina-On<br />

Call, saying that she, “was trying to get to a new destination, and not only did he<br />

assist her with information, he made sure to drop her off at a stop where she<br />

could catch her new bus.”<br />

Passenger states that Coach Operator Danny Alvarado, “Was extremely safe in<br />

his driving skills. When they were on Hwy 1, in their lane was a refrigerator, and<br />

he safely, skillfully avoided hitting it and kept everyone safe. She was very<br />

impressed.”<br />

Mr. Dave McIntosh (passenger) states Coach Operator V. Fraley “Went above<br />

and beyond to help him make his connection.”<br />

Mr. Robert Rosenthal (passenger) compliments Coach Operator Ernie Sanchez,<br />

“Ernie is very conscientious, friendly, helpful and very punctual. I feel very safe<br />

knowing he is my driver.”<br />

Service Compliments<br />

IT Update<br />

RIDES Passenger states “Thank you for providing a service that I greatly<br />

needed, and consider it my salvation.”<br />

Ms. Helaine Clark (passenger) “Thanks Hunter Harvath and staff for providing<br />

service at midnight for passengers to get from „First Night <strong>Monterey</strong>‟ back to<br />

Rippling River.”<br />

Staff configured the Trapeze ITS <strong>Transit</strong>master system. Staff continued to<br />

monitor and configure software and hardware for the Assetworks Maintenance system.<br />

Staff continued to support and monitors the Navision Payroll system. Staff coordinated<br />

with the MST HR Department regarding the HR Module upgrade. Staff continued to<br />

configure data for the GIRO DDAM Timekeeping system. Staff updated software<br />

114


components of MST workstations. Staff continued developing functionality of the<br />

Customer Service and RIDES databases. Staff kept the MST web page updated and<br />

made the appropriate changes as required.<br />

Staff continued to support MST staff as needed, proactively ensuring MST staff<br />

was supported fully with their IT needs.<br />

Marketing and Sales Update<br />

Published news stories include: “<strong>Transit</strong> tax is simply ignorant” (The Californian,<br />

1/2/12); “Woman hit in <strong>Salinas</strong> crosswalk by pickup truck” (KSBW, 1/11/12); “<strong>Salinas</strong><br />

police search for hit-and-run driver” (The Californian, 1/11/12); “<strong>Transit</strong> bus depot<br />

makes no sense at Fort Ord” (The Californian, 1/11/12); “Soapbox: 2012 transportation<br />

challenges in <strong>Monterey</strong> County” (The Californian, 1/12/12); “Woman suffers hit-and-run”<br />

(<strong>Monterey</strong> County Herald, 1/12/12); “Maria Orozco: Transport agency has a good year”<br />

(<strong>Monterey</strong> County Herald, 1/13/12); “MST offers limited holiday schedule” (<strong>Monterey</strong><br />

County Business Council‟s Friday Facts, 1/13/12); “San Francisco to Mexico (via L.A.<br />

and San Diego) on public transit – 6 trains, 12 buses, 49 hours” (californiastreets.org,<br />

1/16/12); “Hot topics in district 4” (<strong>Monterey</strong> County Weekly, 1/19/12); “Proposal before<br />

county” (<strong>Monterey</strong> County Herald, 1/12/12); “Business park vote delayed as Board of<br />

Supervisors seeks Whispering Oaks deal” (<strong>Monterey</strong> County Herald, 1/24/12);<br />

“Whispering Oaks hearing set for Feb. 14” (<strong>Monterey</strong> County Herald, 1/25/12); “MST<br />

schedules hearings on proposed service changes” (<strong>Monterey</strong> County Business<br />

Council‟s Friday Facts, 1/27/12); “Hooked on towing” (<strong>Monterey</strong> County Herald,<br />

1/30/12); “Wrong place for MST” (<strong>Monterey</strong> County Herald, 1/31/12).<br />

Press releases sent include: “MST bus service on Martin Luther King Jr. Day”<br />

(1/11/12); “Public hearings on proposed service changes effective April 2012” (1/20/12);<br />

“MST service modifications effective Saturday, February 4” (1/30/12).<br />

Marketing activities: Updated the employee of the year photo in the lobby; made<br />

edits to the annual report mailing list; mailed out annual report and community<br />

stakeholder surveys; scheduled MST‟s “Cry” and “Scream” TV commercials on<br />

Comcast and Central Coast ABC with funds from CMAQ grant; delivered GoPasses to<br />

<strong>Salinas</strong> Library with funds from CMAQ grant; delivered GoCards to the Veteran‟s<br />

<strong>Transit</strong>ion Center with funds from CMAQ grant; made modifications to service effective<br />

February 4 which included updating maps and schedules pages in the Rider‟s Guide,<br />

updating online maps and schedules and posting car cards notifying passengers of the<br />

modifications; sought Spanish translation for April service change public hearing<br />

presentation; attended <strong>Monterey</strong> Peninsula Chamber of Commerce Membership<br />

Luncheon recognizing MST for 20 years of continuous chamber membership; ordered<br />

MST promotional materials; managed MST website content and Facebook page;<br />

coordinated delivery of printed promotional materials.<br />

115


Planning Update<br />

During the month of January, staff finalized preparations for the February 4 th<br />

minor service change and began conducting public hearings on additional service<br />

changes and reductions for a spring service change. Staff began working with its<br />

consultant, Nelson Nygaard, on the <strong>Salinas</strong> Area Service Analysis study, designed to<br />

assess transit services in <strong>Salinas</strong> and recommend new routes and schedules to meet<br />

current transit demands. Staff continued to work with MST‟s military partners on<br />

improving and fine tuning services to the Presidio, Fort Hunter Liggett and Naval<br />

Postgraduate School. Staff also continued working with CSUMB and Hartnell College<br />

on the transit partnerships MST has with those educational institutions. Staff continued<br />

planning efforts with the JAZZ Bus Rapid <strong>Transit</strong> program.<br />

Staff attended meetings with TAMC, FORA, AMBAG and other local agencies.<br />

Staff traveled to Washington DC to conduct legislative advocacy and subsequently<br />

traveled to Orlando, Florida, to attend the American Public Transportation Association‟s<br />

<strong>Transit</strong> CEOs Seminar.<br />

116


TRANSPORTATION AGENCY FOR MONTEREY COUNTY<br />

www.tamcmonterey.org<br />

HIGHLIGHTS<br />

February 22, 2012 Meeting<br />

INDEPENDENT TRANSPORTATION NETWORK<br />

BEGINS IN MONTEREY COUNTY<br />

The Transportation Agency for <strong>Monterey</strong> received a presentation on the Independent<br />

Transportation Network <strong>Monterey</strong> County (ITN<strong>Monterey</strong>County). ITN<strong>Monterey</strong>County<br />

is a new non-profit volunteer based transportation service that provides arm-through-arm,<br />

door-to-door rides 24 hours per day, 7 days per week for any reason to adults over the age<br />

of 60 and adults 18+ with visual impairments.<br />

ITN<strong>Monterey</strong>County’s service provides a travel option in <strong>Salinas</strong> and the greater<br />

<strong>Monterey</strong> Peninsula that is safe and dignified and will allow members the independence<br />

to travel when and where they wish without having to rely on family or friends, or drive<br />

in unsafe situations.<br />

Volunteers provide the majority of the rides while paid drivers provide a back up when<br />

volunteers aren’t available. Volunteers commit to driving three hours per month and<br />

indicate blocks of time they will be available to drive. They provide assistance as needed,<br />

such as offering an arm down stairs or bring a bag of groceries to the rider’s kitchen<br />

counter. Everyone who uses the service becomes a dues-paying member of the nonprofit<br />

organization. Annual membership costs $50 for individuals and $75 families.<br />

Member-riders call the ITN<strong>Monterey</strong>County dispatcher to schedule a ride. Scholarships<br />

are available for individuals who meet the federal poverty criteria. No money is<br />

exchanged when the ride is provided and gratuity is not allowed. Member-riders receive<br />

a monthly invoices accounting for the number and cost of the rides taken.<br />

For more information about ITN<strong>Monterey</strong>County visit their website at:<br />

www.ITN<strong>Monterey</strong>County.org.<br />

TRANSPORTATION FOR LIVABLE COMMUNITIES GRANT<br />

TRANSFERRED TO CHISPA PROJECT


On a vote of 11-3, the Transportation Agency Board approved the City of Marina's<br />

request for a transfer of the $300,000 Transportation for Livable Communities <strong>Transit</strong>-<br />

Oriented Development incentive grant awarded for the MST <strong>Transit</strong> Village project to the<br />

CHISPA De Forest apartment building. The Board also approved a deadline extension to<br />

the time of the next round of TLC grants, at which time the City must reapply for the<br />

funds, or for one year, whichever is shorter.<br />

The Transportation Agency enacted the TLC grant program in 2003 to incentivize the<br />

creation of affordable housing in existing communities close to transit, which reduces the<br />

demand on regional road networks and increases transit ridership. The goal of the<br />

program is to promote walkable, relatively high-density development near transit options,<br />

thereby increasing living and transportation choices while reducing reliance on<br />

automobiles. The Board also directed staff to initiate a third round of TLC grant awards<br />

upon resolution of the funding scenario for the US 101 - San Juan Road interchange<br />

project, expected by this summer.<br />

SAN JUAN ROAD AT HWY 101 INTERCHANGE PROJECT<br />

RECEIVES LOCAL FUNDS<br />

The San Juan Road at Highway 101 Interchange project maybe under construction as<br />

early as Fall 2012. The Transportation Agency for <strong>Monterey</strong> County approved allocating<br />

$17.875 million in local funds to match the $28.325 million of Trade Corridor<br />

Improvement Funds State bonds awarded to the project.<br />

Safety on Highway 101 is the primary concern behind plans for a new interchange near<br />

the intersection of San Juan Road and Highway 101. With over 85 accidents occurring at<br />

this intersection over the past five years (one fatal) plans for this intersection will make<br />

entering and exiting the highway safer and congestion free.<br />

The Transportation Agency originally committed to provide a one for one non-state fund<br />

match to the $28.325 million Trade Corridor Improvement Funds State bonds awarded to<br />

the US 101 San Juan Road Interchange Project. Subsequently, $10.450 million of federal<br />

American Recovery and Reinvestment Act funds were programmed to the project<br />

reducing the commitment to $17.875 million. Transportation Agency controlled funds,<br />

including Regional Surface Transportation Program and development impact fees, are<br />

being put aside to cover the remaining $17.875 million commitment.<br />

The US 101 San Juan Road Interchange Project is on schedule to be “Ready to List” in<br />

early April 2012. Upon meeting this milestone projects can request state funding<br />

allocations from the California Transportation Commission. The local funding<br />

commitment could be less than $17.875 million if Corridor Mobility Improvement<br />

Account bond funds are allocated to the project. Corridor Mobility Improvement<br />

Account funded projects must be under construction by December 2012.


REGIONAL DEVELOPMENT IMPACT FEE<br />

REDUCTIONS<br />

The Transportation Agency Board approved reductions to the regional development<br />

impact fee for new developments located in infill areas and designating areas eligible for<br />

reductions. The Regional Development Impact Fee, approved by the County and all the<br />

cities in the county in 2008, provides for new development to pay their share of<br />

transportation improvements as mitigation for impacts of traffic generated by their<br />

projects.<br />

It was determined that development in built up areas promotes more use of alternatives to<br />

driving. Under the discount program, fees would be reduced by 10% for residential or<br />

industrial area, 15% for retail areas and 20% for office developments. To make<br />

implementation of the revised fees easier for the jurisdictions, infill area maps were<br />

prepared that designated areas in the region that meet the specific characteristics of infill<br />

development. Developments falling outside of these areas would still be eligible for trip<br />

reductions through the existing appeals process. The following criteria were used to<br />

identify appropriate sites as infill:<br />

1. Locations with 5,000 or more employees working within a l-mile radius;<br />

2. Residential with a minimum density of 12 dwelling units per net acre, or nonresidential<br />

with a minimum floor area ratio of 1.0;<br />

3. <strong>Transit</strong> service located within a ½ mile;<br />

4. A parcel has to be currently vacant to be considered infill;<br />

5. Under-developed parcels would qualify as refill parcels; and<br />

6. A parcel must be privately owned and located in an “urban” environment.<br />

The proposed trip rate reductions for infill developments could reduce revenues up to<br />

$6.4 million. With these changes, the fee program is expected to generate $243 million,<br />

with one-percent reimbursing the agency’s fee program administrative expenses, to year<br />

2030.<br />

CITY OF SAND CITY RECEIVES<br />

STATE TRANSPORTATION FUNDS<br />

The Transportation Agency allocated more than $17,000 in Regional Surface<br />

Transportation Funds to the City of Sand City to connect the California Ave, Sylvan-<br />

Tioga, overlay project to their Sand Dunes Drive Coastal Bike Path Interconnect Project. The<br />

purpose of the project is to provide a designated crossing or travel lane for bicycles and


pedestrians from the north end of Sand Dunes Drive at Tioga Ave, across the Highway 1<br />

over-crossing to the existing sidewalk on Tioga. Projects eligible for Regional Surface<br />

Transportation Program funding include local street and roadway rehabilitation, local match<br />

for federal transportation funds, bike lanes, pedestrian facilities, public transit capital, and<br />

signal coordination.<br />

NEW BICYCLE AND PEDESTRIAN FACILITIES<br />

ADVISORY COMMITTEE COUNCIL MEMBER<br />

The Transportation Agency approved Megan Tolbert as the primary and Richard Dawson<br />

as the alternate to the Bicycle and Pedestrian Facilities Advisory Committee representing<br />

California State University <strong>Monterey</strong> Bay. Ms. Tolbert is a Transportation Planner and<br />

Mr. Dawson is the Outdoor Recreation Coordinator for CSUMB.<br />

Transportation Agency staff continues to actively pursue candidates for vacancies on the<br />

Committee. Vacancies remain for <strong>Monterey</strong> County District 3, and the cities of Carmel,<br />

Del Rey Oaks, Sand City, Seaside, Greenfield, Gonzales, King City and Soledad. Staff<br />

requests that Board members in these areas recruit any possible interested individuals and<br />

refer them to staff for more information.


TO: Carl Sedoryk<br />

FROM: Thomas P. Walters<br />

<strong>Monterey</strong>-<strong>Salinas</strong> <strong>Transit</strong><br />

Washington, D.C. Office<br />

123<br />

<strong>Agenda</strong> # 10-3<br />

March 19, 2012 Meeting<br />

March 5, 2012<br />

The following report summarizes recent actions taken on behalf of <strong>Monterey</strong>-<strong>Salinas</strong><br />

<strong>Transit</strong>.<br />

TPW:dwg<br />

Arranged advocacy meetings for MST staff in Washington, D.C.<br />

Contacted House Delegation to request support for funding the Mass <strong>Transit</strong><br />

Account of the Transportation Trust Fund in SAFETEA-LU Reauthorization<br />

legislation.<br />

Contacted Senate Finance Committee to request support for S. 1034, the<br />

Commuter Benefits Equity Act of 2011.<br />

Participated in APTA Washington Area <strong>Transit</strong> Industry Representatives Task<br />

Force conference call to coordinate advocacy on H.R. 7, the American Energy<br />

and Infrastructure Jobs Act of 2012, and S. 1813, the Moving Ahead for Progress<br />

in the 21st Century Act.<br />

Provided updates to MST on transportation and appropriations legislation.


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124


DATE: March 1, 2012<br />

TO: Carl Sedoryk, General Manager/CEO<br />

<strong>Monterey</strong>-<strong>Salinas</strong> <strong>Transit</strong><br />

FROM: John E. Arriaga, President<br />

SUBJ: February 2012 Activity Report<br />

125<br />

<strong>Agenda</strong> # 10-4<br />

March 19, 2012 Meeting<br />

MEMO<br />

Week of February 6, 2012<br />

Monitored gubernatorial appointments<br />

Monitored California <strong>Transit</strong> Association activities<br />

Monitored California Transportation Commission activities<br />

Monitored all new and old legislation that may be relevant to MST and eventually be<br />

monitored on their legislative track<br />

Provided MST with JEA & Associates Capitol Weekly Report on key events and<br />

activities in Sacramento/the Capitol<br />

Week of February 13, 2012<br />

Monitored gubernatorial appointments<br />

Monitored California <strong>Transit</strong> Association activities<br />

Monitored California Transportation Commission activities


Monitored all new and old legislation that may be relevant to MST and eventually be<br />

monitored on their legislative track<br />

JEA meeting with Assembly Member Alejo staff to discuss possible legislation<br />

Provided MST with JEA & Associates Capitol Weekly Report on key events and<br />

activities in Sacramento/the Capitol<br />

Week of February 20, 2012<br />

Monitored gubernatorial appointments<br />

JEA meeting with Assembly Member Alejo staff to discuss possible legislation<br />

Monitored California <strong>Transit</strong> Association activities<br />

Monitored California Transportation Commission activities<br />

Monitored all new and old legislation that may be relevant to MST and eventually be<br />

monitored on their legislative track<br />

Prepared MST legislative track for Carl Sedoryk<br />

Provided MST with JEA & Associates Capitol Weekly Report on key events and<br />

activities in Sacramento/the Capitol<br />

Week of February 27, 2012<br />

Monitored gubernatorial appointments<br />

Monitored California <strong>Transit</strong> Association activities<br />

Monitored California Transportation Commission activities<br />

Monitored all new and old legislation that may be relevant to MST and eventually be<br />

monitored on their legislative track<br />

Monitored all new legislation that may be relevant to MST<br />

Prepared MST legislative track for Carl Sedoryk with old and new legislation<br />

Provided MST with JEA & Associates Capitol Weekly Report on key events and<br />

activities in Sacramento/the Capitol<br />

Please feel free to contact me at (916) 669-1340 with any questions or concerns you may have<br />

regarding information contained in this report.<br />

126


To: Carl Sedoryk<br />

127<br />

<strong>Agenda</strong> # 10-5<br />

March 19, 2012 Meeting<br />

March 5, 2012<br />

From: Hunter Harvath, Assistant General Manager – Finance & Admin.<br />

Subject: TRIP REPORT<br />

On January 26-27, 2012, I traveled to Washington, DC, to conduct legislative<br />

advocacy meetings with professional staff members from both the House of<br />

Representatives and the Senate as well as from the Federal <strong>Transit</strong> Administration<br />

(FTA). These included representatives from the following offices:<br />

Senator Barbara Boxer<br />

Congresswoman Zoe Lofgren<br />

Congressman Sam Farr<br />

Congressman John Olver<br />

Congressman Pete DeFazio<br />

Congressman Mike Honda<br />

Senator Dianne Feinstein<br />

FTA Office of Budget and Policy<br />

On January 28-31, 2012, I traveled to Orlando, FL, to participate in the<br />

American Public Transportation Association’s <strong>Transit</strong> CEOs Seminar. While at the<br />

seminar I participated in the following sessions:<br />

Bus & Paratransit CEOs Committee Meeting<br />

Opening General Session – Public Transportation Takes Us There<br />

Policy & Trends in Surface Transportation<br />

Executives Exchange: Views and Insights<br />

Chair & President’s Roundtable<br />

Workforce Development – Next Gen<br />

APTA President & CEO’s Breakfast for Deputy Chief Executives<br />

Peer-to-Peer Presentations: Case Studies, Best Practices and New<br />

Programs<br />

Labor Relations Overview<br />

Leadership & Public Transportation Security<br />

New Business Models<br />

Staying on Message<br />

Wired: How Your Customers Have Changed and What to Do About It<br />

Hunter Harvath


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128


Mr. Carl G. Sedoryk<br />

General Manager/Chief Executive Officer<br />

<strong>Monterey</strong> <strong>Salinas</strong> <strong>Transit</strong><br />

One Ryan Ranch Road<br />

<strong>Monterey</strong>, CA 93940<br />

Dear Mr. Sedoryk:<br />

February 10, 2012<br />

On behalf of the American Public Transportation Association (APTA), I thank you<br />

for your participation at the 2012 APTA <strong>Transit</strong> CEOs Seminar in Orlando, FL.<br />

Your session received high ratings. Participants responded that the session was<br />

relevant to their needs and provided new information. We are grateful for your candid<br />

presentation. We fully recognize that we would not receive such positive feedback from<br />

participants without the excellent presentations and stimulating discussions provided by<br />

talented individuals like you.<br />

Thank you for helping make the seminar a success. We appreciate your continued<br />

involvement and unique contributions. I hope to see you at the Legislative Conference or<br />

another APTA conference very soon.<br />

MPM/lm:jr<br />

Sincerely yours,<br />

Michael P. Melaniphy<br />

President & CEO<br />

1666 K Street, N.W., 11th Floor Washington, DC 20006 Phone (202) 496-4800 FAX (202) 496-4324<br />

Executive Committee<br />

Chair<br />

Gary C. Thomas<br />

Vice Chair<br />

Flora M. Castillo, CHIE<br />

Secretary-Treasurer<br />

Nathaniel P. Ford, Sr.<br />

Immediate Past Chair<br />

Michael J. Scanlon<br />

Members-at-Large<br />

David J. Armijo<br />

Ronald L. Epstein<br />

Greg Evans, M.Ed.<br />

Joseph J. Giulietti<br />

Sharon Greene<br />

Crystal Lyons<br />

Reginald A. Mason<br />

Sharon McBride<br />

Gary W. McNeil<br />

Thomas F. Prendergast<br />

Phillip A. Washington<br />

Alice Wiggins-Tolbert<br />

Charles R. Wochele<br />

Alan C. Wulkan<br />

President & CEO<br />

Michael P. Melaniphy<br />

www.apta.com

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