merchant-agreement

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14.9. If you neglect, misuse, lose or damage our equipment you must pay us the full cost
of any necessary repairs or replacements. We may choose whether equipment should
be repaired or replaced. We may reasonably determine the replacement value.
14.10. You must not allow any person except our employees, contractors or agents to
service or repair any equipment we own.
14.11. We must maintain equipment we own at our own expense in all other circumstances
of normal use.
Ownership of equipment
14.12. Equipment we own always remains our property even if it is attached to any other
property. If the equipment is attached to any other property, at our request you
must obtain from the owner of that property an acknowledgment that we own the
equipment and that the owner has no interest in it.
14.13. You must not part with possession or control of equipment we own unless we ask
you to.
Insurance of equipment
14.14. The insurance policy on your premises must:
(a) cover equipment we own for its maximum insurable value; and
(b) have our interest noted on the policy.
Breakdown, malfunction and theft of equipment
14.15. You must tell us immediately when you become aware that any part of the merchant
services is not operating normally or fully, whether we are, or someone else is,
responsible for its operation. This could include the breakdown or malfunction of
equipment or a telephone or communication line or web site. If we are responsible
for the operation of that part of the merchant services, we must repair it as quickly
as possible.
14.16. You must not, by any act or omission, cause a situation where equipment cannot
operate normally unless we suspect fraudulent activity.
14.17. You must tell us immediately if any equipment is stolen, damaged or otherwise
interfered with, whether we are, or someone else is, responsible for its operation.
14.18. You are responsible for any losses arising from the fraudulent use of the equipment
regardless of who owns the equipment.
Software
14.19. You must comply with any additional terms and conditions we prescribe from time
to time in relation to software that we supply to you.