merchant-agreement

14. Using our equipment
14.1. You must have the equipment that we require from time to time. You may obtain
equipment from us or from others if we advise you the equipment is approved by us.
14.2. You may use equipment to accept nominated cards for:
(a) transmitting transaction information to us and anyone else approved by us; and
(b) crediting funds to your nominated account as payment for goods and services sold
to cardholders and cash supplied to them by you; and
(c) enabling a cardholder to debit their account; and
(d) crediting funds to a cardholder’s account and debiting your nominated account if
a cardholder returns merchandise which the cardholder paid for using a nominated
card; and
(e) for any other purpose approved by us.
Installation of equipment
14.3. You must prepare a site at your business premises which meets our specifi cations
for the installation of any equipment we supply you, including (if required) a power
supply. You will bear the cost of this preparation.
14.4. The installation site:
(a) must allow the cardholder to enter transaction information without being observed;
and
(b) must not be in the vicinity of security cameras or any refl ective surface that might
allow the information being entered by the customer to be observed or recorded.
14.5. If necessary a telephone line to facilitate the use of the equipment can be
installed either by us or by you using a supplier we approve at your cost.
Ongoing maintenance of the line will be your responsibility and at your cost.
Relocation and alteration of equipment
14.6. You must not move any equipment we own to a new position or make any alterations
or additions to it without our written consent which if given will be subject to you
meeting all costs.
Maintenance of equipment
14.7. You must take proper care of any equipment we own and follow all our directions
for its maintenance and protection. You must also properly maintain equipment
you have obtained from others.
14.8. You are responsible for any loss or damage to equipment we own resulting from
fi re, theft, explosion, fl ood, civil commotion or other act in or around your premises.
This includes losses arising from the fraudulent use of equipment such as fraudulent
refunds and use of fraudulent nominated cards.
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