merchant-agreement

9. Invalid or unacceptable transactions
9.1. A transaction is not valid if:
(a) the transaction is illegal; or
(b) the signature on the voucher, transaction receipt or authority is forged or
unauthorised; or
(c) the transaction is before or after any validity period indicated on the nominated card;
or
(d) we have told you not to accept the nominated card; or
(e) the transaction is not authorised by the cardholder; or
(f) the particulars on the copy of the voucher or transaction receipt given to the
cardholder are not identical with the particulars on any other copy; or
(g) the price charged for the goods or services is more than your normal price for them;
or
(h) another person has provided or is to provide the goods, services or cash the subject
of the transaction to a customer or you arranged for another person to process the
transaction; or
(i) you did not actually supply the goods, services or cash to a genuine customer as
required by the terms of the transaction, or have indicated your intention not to do
so; or
(j) the transaction did not relate to the actual sale of goods or services to a genuine
customer; or
(k) the goods, services or cash were supplied outside Australia without our consent; or
(l) the transaction is offered, recorded or billed in a currency we have not authorised
you to accept; or
(m) this agreement was terminated before the date of the transaction; or
(n) you have not complied with your obligations in clause 3.7; or
(o) the details are keyed into electronic equipment and you did not legibly record on
a transaction receipt the information required by clause 6.2; or
(p) it is a point of sale transaction in which the nominated card was not presented or
signed; or
(q) it is a remote transaction and you did not record reasonable identifi cation details for
the cardholder and the commencement and expiry dates for the nominated card; or
(r) it is a debit card transaction in which you charged a cardholder a fee for the provision
of cash; or
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