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34<br />

(b) you must not store the personal identifi cation number (PIN) or sensitive<br />

authentication data after authorization (even if encrypted); and<br />

(c) if you use a service provider who stores or transmits cardholder data, you are<br />

responsible for ensuring the security of that data; and<br />

(d) if we tell you that you must comply with the Payment Card Industry Data Security<br />

Standards, you must , at your cost, successfully complete the protocols for PCIDSS<br />

within the time frame stipulated by us or the card schemes. You acknowledge and<br />

agree that if you fail to do so:<br />

(i) we may terminate the <strong>merchant</strong> services; and<br />

(ii) you are liable for any fi ne imposed upon us by the card schemes as a result of<br />

your failure to comply; and<br />

(iii) you are liable for any penalties which the card schemes levy in the event that<br />

you suffer a card data compromise incident, and have not complied with the<br />

PCIDSS Accreditation program; and<br />

(e) you agree to comply with the 12 key requirements of PCIDSS as detailed in the NAB<br />

PCIDSS brochure; and<br />

(f) you agree that any software or hardware you purchase, create or otherwise utilise for<br />

the purpose of selling goods or services online does not retain its original password<br />

before installing a system on your network which is used for the acceptance of card<br />

payments or other security parameters. You agree that all passwords are changed on<br />

a regular basis; and<br />

(g) you grant enduring right for NAB to contact any Service Providers that enable you to<br />

acquire credit card transactions. This clause is limited to the purpose of determining<br />

the extent of a data breach, assessing remedies for that data breach and assessing<br />

the level of compliance with PCIDSS; and<br />

(h) NAB is obliged to report all data breach events to card schemes, law enforcement<br />

agencies and/or Australian regulators. You grant irrevocable and enduring consent<br />

for NAB to release details of any such data breach to the aforementioned bodies; and<br />

(i) if you have suffered a data breach:<br />

(i) you must give NAB and its agents full access to your systems and databases to<br />

facilitate a forensic analysis to ascertain:<br />

(A) what card data has been compromised; and<br />

(B) what weaknesses in the system permitted the unauthorised access to the<br />

data base; and<br />

(C) whether card data was created, deleted, altered, copied or manipulated in<br />

any manner; and<br />

(ii) if you use the services of any external Service Provider, you give NAB and its<br />

agents full access to necessary outsourced components such as data bases and

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