merchant-agreement

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Section 2: Merchant Agreement General Terms and Conditions
Contents 1. Defi nitions 26 2. Merchant services 31 3. Your obligations 31 General obligations 31 UnionPay card terms and conditions 33 Data security standards 33 Your duties to cardholders 35 Surcharging 36 4. Accepting nominated cards 37 Point of sale transactions 37 Manual transactions 38 Remote transactions 38 Equipment 39 Web site requirements 39 Non-internet based electronic commerce <strong>merchant</strong> services 41 Recurring transactions 41 Quasi-cash transactions 41 5 Authorisation and authentication 42 Authorisation 42 Online authentication – 3D Secure 43 6. Transaction receipt 44 7. Processing transactions 45 8. Using a bureau 46 9. Invalid or unacceptable transactions 47 10. Settlement of transactions and your nominated account 48 Nominated accounts subject to fi xed balance security 49 11. Non-standard cards 50 12. Promotional material and advertising 51 13. Costs, fees and other payments 51
Page 1 and 2: Merchant Agreement
Page 3 and 4: 12. Fraudulent transactions 16 Use
Page 5 and 6: 6 1. Introduction This Quick Refere
Page 7 and 8: 8 It is important for you and your
Page 9 and 10: 10 4. Pre-authorisations This parag
Page 11 and 12: 12 8. Storage of cardholder data If
Page 13 and 14: 14 Should a cardholder contact you
Page 15 and 16: 16 Processing a refund via paper cr
Page 17 and 18: 18 For further advice refer to www.
Page 19 and 20: 20 16. China UnionPay (UnionPay) So
Page 21: 22 20. Complaints If you have raise
Page 25 and 26: 26 1. Defi nitions 1.1. Unless the
Page 27 and 28: 28 equipment means either manual eq
Page 29 and 30: 30 relevant law means any: (a) stat
Page 31 and 32: 32 (f) if you are a NAB Transact me
Page 33 and 34: 34 (b) you must not store the perso
Page 35 and 36: 36 (l) must not accept a nominated
Page 37 and 38: 38 (b) verify that the signature (i
Page 39 and 40: (f) details of your return and refu
Page 41 and 42: 42 4.19. You must verify the follow
Page 43 and 44: 44 (ii) comply with all manuals, gu
Page 45 and 46: 7.3. In giving us information on a
Page 47 and 48: 48 (s) it is a credit card transact
Page 49 and 50: 50 (f) the fees, charges and other
Page 51 and 52: 52 (f) any amounts found to be due
Page 53 and 54: 54 14.9. If you neglect, misuse, lo
Page 55 and 56: 56 (e) we are entitled to assume th
Page 57 and 58: 58 17. Indemnity and set-off 17.1.
Page 59 and 60: 60 19.4. This clause 19 does not ap
Page 61 and 62: 62 (d) if you are an incorporated b
Page 63 and 64: 64 22.6. When any part of this agre
Page 65 and 66: 66 26. Notices 26.1. You agree that
Page 67 and 68: 68 29. Publicity 29.1. You agree no
Page 69 and 70: 70 36. Bank deposit 36.1. If, in yo
Page 71: 72 (r) Should the balance of the ba

merchant-agreement

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