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Network logic satellite, and delivers its services to you via a wireless link from the infrastructure wherever you are on the planet? Who actually owns it? And when things go wrong, to whom do you complain? Related to this is the question of data accuracy and integrity. One of the few certainties in this future environment is that some of the data held in the world wide utility will be inaccurate, out of date, or just plain wrong, and some will get lost or destroyed. In particular, some of the personal information held about you will be wrong, and we will need quite radical innovations to enable individuals to find out and check, and then get it put it right. Sometimes this will be due just to malfunctions and accidents. But in other cases there will be deliberate and continuous attempts to subvert and attack the infrastructure for all sorts of criminal, terrorist and other malicious purposes. As a result, we will have to develop processes for continually cross-checking, purging, repairing and restoring data. Like immune systems in living organisms, we will need to counter both ageing from accumulated defects and deliberate infections (such as viruses), as well as the damage to particular components of the system caused by external traumas. In our contact with the e-world we will rely on trusted third parties with trusted brands to validate the infrastructure for us, and to validate us to it. These will play a key role as the ‘super agents’ we trust to look after our data and our identity in the face of whatever threats confront the infrastructure. In a world where services can be delivered by anyone from anywhere, trusted brands will be vital. Everything else behind the wall – all the companies, organisations and public institutions – will be virtual, fast changing, elusive and evanescent. Living in the goldfish bowl The promise of this new era is immense. The intelligent infrastructure will enable us to manage everything from our personal time to the resources of the whole planet more optimally and effectively. But the threats are also great, not least the risk of complete dependency on the information utility in our personal lives, at work, and when we travel, or attempt to access education, healthcare and 186 Demos
The information utility other public services. The price of this dependency is that, as individuals, we will have to come to terms with a major surrender of personal privacy. As employees and managers in companies, public institutions and organisations of all kinds, we will face the same issue. Our most confidential emails will be undeletable and the global activities of the organisations we work for will be instantly visible to almost anyone who wants to know. As things become more densely interconnected, time constants and constraints will shrink and we will have less and less chance to think, reflect and make balanced decisions. In short, we are entering the era of transparency. This raises important questions concerning how we will cope with living and working in the global goldfish bowl. Will we welcome it and embrace it, or just tolerate it most of the time? Will it be possible to opt out – will we see the emergence of a disaffected ‘out-class’ on an unprecedented scale? We will have to use the information infrastructure itself to help us discover, debate and resolve our responses to these challenges. As it grows rapidly larger and more complex than human brains and bodies, that infrastructure will require all of the defence mechanisms evolved by living organisms in order to adapt to and protect themselves from their environments. One thing is clear: a long wave of disruptive technological innovation is coming. The question is what will it look like and when will it emerge? This cannot be predicted in detail; there is always the possibility of unexpected and even more powerful technologies emerging. But that does not mean that they cannot be shaped by the wider political, economic and social environment. How we incentivise investment in building the infrastructure; how we influence public attitudes to the utility and its impacts; how we manage its legal, ethical and social implications; how we craft the appropriate regulatory framework; all are crucial questions facing developed and developing countries in years to come. Policy-makers and business leaders in the UK must begin to grasp the reality of the era of the information utility if its opportunities, and its threats, are to be appreciated and engaged. Demos 187
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Network Logic Who governs in an int
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About Demos Demos is a greenhouse f
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Open access. Some rights reserved.
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Network logic 10. Your friendship n
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We are some way from being able to
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Network logic urban communities, re
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Network logic a weblog called DearR
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Network logic we approach such regu
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Network logic Power The changing na
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Network logic Boundaries of identit
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Network logic beliefs, explanations
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Network logic framework for the und
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3. Towards a theory of government K
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Seeing the connectedness of things
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Network logic against risk: protect
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Network logic Holism The second pri
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Network logic the actions to tackle
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Editors’ note A significant featu
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5. Untangling the threads networks,
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Untangling the threads Given the co
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Networks, knowledge and innovation
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Asked about leadership, most people
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Network logic Finally, in the refor
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Disparities of wealth appear as a l
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Network logic But might there be a
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Network logic may start businesses,
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Network logic ago. Under the networ
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Network logic honestly. If it is no
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women’s networking movement. This
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Old boys and new girls Nevertheless
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Old boys and new girls practices. I
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Old boys and new girls An approach
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Your friendship networks government
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