R A I LT R AC K - The Railways Archive

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5.2
5.2 Station facilities
D u ring the past ye a r, we have deve l o p e d ,in
c o l l a b o ration with our customers , the Rail Regulator
and other stake h o l d e rs ,a categorisation of stations
and a specification for each category that the
i n d u s t ry aspires to achieve (see the list below ) .
50
The output measures indicate the extent to
which each category of station reaches the ideal in a
THE CATEGORIES ARE AS FOLLOWS: EXAMPLES
number of areas.A score of 100% would imply that
all stations in the relevant category met the ideal.
H owe ve r, because some facilities are the
responsibility of others within the industry, we have
presented the perfo rmance of both the industry as
a whole, including Railtra c k ,and for those facilities
which Railtrack is responsible for prov i d i n g .
A National hub Birmingham New Street,Glasgow Central,London Waterloo
B Regional hub Darlington,Newport,Watford Junction
C Important feeder Manchester Oxford Road,Motherwell,Southend Victoria
D Medium,staffed Caerphilly, Lichfield Trent Valley, Sydenham
E Small,staffed Gospel Oak,Llandudno Junction,Lockerbie
F Small,unstaffed Bishop Auckland,Cromer,Tywyn
WE HAVE AGREED FIVE THEMES FOR MEASURING STATION FACILITIES
Accessibility Unassisted disabled access to all platforms,platform length,disabled toilets
Comfort and convenience Sheltered waiting accommodation,waiting rooms,toilets
Integrated transport Car parking,bus and light-rail interchanges,taxi ranks and cycle racks
Information and communications Customer-information systems,public address,help points and pay phones
Safety and security CCTV coverage, lighting,antislip floors and handrails in subways and on footbridges
Table B Station facilities measures
The chart opposite shows planned progress over
the next ten years for each of the station facilities
measures. Improvements arise through the action
of Railtrack and station operators in maintaining
and renewing existing facilities at stations .The
provision of new facilities through enhancement
i nvestment is not included.The station v de e l o p m e n t
proposals described in Section 6 will have the
e f fect of fully achieving these station-f a c i l i t y
standards so far as reasonably pra c t i c a l .
Total industry performance
(Figures for 1999 only)
1999 2000 2001 2006 2009
Railtrack performance for each year