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R A I LT R AC K - The Railways Archive

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consultation<br />

We need to develop<br />

and share an<br />

industry vision<br />

22<br />

2.1<br />

2.1 Consultation on the 1998 NMS<br />

Following publication of our last year’s Statement on<br />

25 March 1998, we held discussions with most of our<br />

customers and funders during April and May. We also<br />

received many written responses,and held a series of<br />

regional workshops during summer 1998 to feed back the<br />

results of our consultation and our proposed actions to<br />

address the issues raised.<br />

<strong>The</strong> key conclusions from these consultations on our 1998<br />

Statement were:<br />

• the new layout with 45 Route Strategies was welcomed.<br />

• we need to develop and share an industry vision.<br />

• the 1998 Statement was seen as risk averse with too<br />

few commitments and targets.<br />

• our growth forecasts were too pessimistic.<br />

• more detail on individual routes and policies was<br />

needed.<br />

• we should clarify our plans for bottlenecks and journey-<br />

time reductions.<br />

• we should show more clear ly how schemes are funded<br />

and give credit to funding bodies.<br />

• we should define more clearly our policy on renewals.<br />

• we should improve consultation and links to customer<br />

Account Plans.<br />

• we should demonstrate more clearly the benefit from<br />

investment schemes.<br />

This Statement is designed to answer these concerns while<br />

building upon the positive aspects of the 1998 Statement.<br />

<strong>The</strong> Rail Regulator conducted his own consultation on<br />

the 1998 Statement to see whether it fulfilled the<br />

requirement of Condition 7 of our Network Licence.<br />

Following this review we have agreed:<br />

• To aim to reduce the delay per train movement during<br />

1998/99 by 7.5% – rather than the 3% set out in the<br />

1998 NMS – following more detailed analysis.<br />

• To pursue an improvement programme to ensure that<br />

by 31 March 2001 track quality would at least meet the<br />

standard achieved on 1 April 1994.<br />

• To complete a process with our customers and funders<br />

to ascertain their reasonable requirements and put in<br />

place actions to deliver them.<br />

• To provide the Rail Regulator with a study of the<br />

capacity bottlenecks highlighted in the 1998 NMS.

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