industrial court malaysia - Malaysian Legal and Tax Information Centre
industrial court malaysia - Malaysian Legal and Tax Information Centre industrial court malaysia - Malaysian Legal and Tax Information Centre
INDUSTRIAL COURT MALAYSIA CASE NO: 24/4-906/10 BETWEEN ENCIK THOMAS JUERGEN SCHNITKER AND DIGI TELECOMMUNICATIONS SDN. BHD. AWARD NO: 396 OF 2012 BEFORE : Y.A. PUAN YAMUNA MENON CHAIRMAN - ( Sitting Alone ) VENUE : Industrial Court, Kuala Lumpur DATE OF REFERENCE : 26.07.2010. DATES OF MENTION : 15.10.2010, 16.11.2010, 10.01.2011, 21.02.2011, 14.03.2011, 04.04.2011, 05.05.2011, 09.09.2011, 09.12.2011, 10.01.2012. DATES OF HEARING : 20.05.2011, 25.05.2011, 09.06.2011, 10.06.2011. DATE OF LAST SUBMISSIONS : Company's Further Submissions in Reply 10.1.2012. REPRESENTATION : Mr Trevor George, Counsel for Messrs. Yong Weng Foong representing the Claimant. Mr R. Harikannan, Counsel for Messrs. Jayadeep Hari & Jamil representing the Company. 1
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INDUSTRIAL COURT MALAYSIA<br />
CASE NO: 24/4-906/10<br />
BETWEEN<br />
ENCIK THOMAS JUERGEN SCHNITKER<br />
AND<br />
DIGI TELECOMMUNICATIONS SDN. BHD.<br />
AWARD NO: 396 OF 2012<br />
BEFORE : Y.A. PUAN YAMUNA MENON<br />
CHAIRMAN - ( Sitting Alone )<br />
VENUE : Industrial Court, Kuala Lumpur<br />
DATE OF REFERENCE : 26.07.2010.<br />
DATES OF MENTION : 15.10.2010, 16.11.2010, 10.01.2011,<br />
21.02.2011, 14.03.2011, 04.04.2011,<br />
05.05.2011, 09.09.2011, 09.12.2011,<br />
10.01.2012.<br />
DATES OF HEARING : 20.05.2011, 25.05.2011, 09.06.2011,<br />
10.06.2011.<br />
DATE OF LAST SUBMISSIONS : Company's Further Submissions in<br />
Reply 10.1.2012.<br />
REPRESENTATION : Mr Trevor George, Counsel for<br />
Messrs. Yong Weng Foong<br />
representing the Claimant.<br />
Mr R. Harikannan, Counsel for<br />
Messrs. Jayadeep Hari & Jamil<br />
representing the Company.<br />
1
REFERENCE:<br />
This is a reference made under Section 20(3) of the Industrial Relations Act,<br />
1967 pertaining to the dismissal of Encik Thomas Juergen Schnitker (the<br />
Claimant) by DIGI Telecommunications Sdn. Bhd (the Respondent).<br />
AWARD<br />
This is a reference made under Section 20(3) of the Industrial Relations Act,<br />
1967 pertaining to the dismissal of Mr Thomas Juergen Schnitker (the Claimant)<br />
by DIGI Telecommunications Sdn. Bhd (the Respondent or “the Company”).<br />
The Claimant's Last Drawn Salary was RM102,850.00 (See page 33 of<br />
Company's Bundle of Documents, COB1).<br />
The Issues<br />
The Issues in this case are as follows:<br />
First Issue: Whether the dismissal was with just cause <strong>and</strong> excuse.<br />
Second Issue: Whether the Claimant's contract of employment was a fixed term<br />
contract.<br />
Third Issue: If the dismissal was without just cause <strong>and</strong> excuse, whether the<br />
Claimant should be reinstated.<br />
Fourth Issue: What would be the quantum in terms of backwages.<br />
2
The Pleadings<br />
The Pleadings in this case comprised the following:<br />
a) Statement of Case dated 15.11.2010 (“SOC”);<br />
b) Statement in Reply dated 12.2.2011 (“SIR”);<br />
c) Rejoinder dated 14.3.2011 (“Rejoinder”).<br />
The Documents<br />
The Documents pertaining to this case were as follows:<br />
a) Claimant's Bundle of Documents-1 marked as “CLB-1”;<br />
b) Company's Bundle of Documents marked as “COB-1”;<br />
c) Company's Supplementary Bundle of Documents marked as “COB-2”.<br />
The Witnesses<br />
The Witnesses were:<br />
1. The Company's sole witness Mr. Chan Nam Kiong (COW1, Witness<br />
Statement dated 25.5.2011 marked as “COW-S1”);<br />
2. The Claimant was sole witness in his case (CLW1, Witness Statement<br />
dated 25.5.2011 marked as “CLW-S1”).<br />
Claimant's Case<br />
The Contract of Employment<br />
The Claimant was appointed as the Chief Commercial/Marketing Officer<br />
(CCO/CMO) of the Company by virtue of the Letter of Offer of Employment dated<br />
3
4.4.2008 (page 20-25, Exhibit 3 attached to SOC, see also COB1 p1-6). He<br />
commenced employment on 1.5.2008.<br />
The material express terms of employment are as expressed in the Offer of<br />
Employment which the Claimant signed <strong>and</strong> accepted on 7.4.2008. This<br />
document stipulates his basic monthly salary <strong>and</strong> contractual benefits as follows:-<br />
a) Performance bonus;<br />
b) Special Incentive;<br />
c) Housing;<br />
d) Company Car;<br />
e) Children Education Expenses;<br />
f) Home Leave;<br />
g) Club Membership;<br />
h) Relocation Expenses;<br />
i) Australian Medical Benefits for Wife; <strong>and</strong><br />
j) Employee Provident Fund (EPF).<br />
Claimant's Task<br />
It was submitted on behalf of the Claimant that he was given the mission, as<br />
one of the four (4) top Management Officers/Chiefs “to bring change to the<br />
Company owing to the insufficiencies it faced at the material time” (para 7 SOC<br />
<strong>and</strong> para 5 SIR, see also COB p7-8, ”Main objectives <strong>and</strong> responsibilities of the<br />
Claimant”, <strong>and</strong> Q & A 4 - 7, CLWS1).<br />
The mission entrusted to him by the Ex-Chief Executive Officer of the Company<br />
(“the Ex-CEO”) Johan Dennelind, is reflected in the Memo dated 16.4.2008 from<br />
4
Bjorn Magnus Kopperud to him (page 26, documents attached to the SOC) <strong>and</strong><br />
the Ex-CEO's Write-Up of his expectations (pages 27-29, documents attached to<br />
the SOC).<br />
The Claimant pointed out that throughout his tenure with the Company, he had<br />
achieved milestones for the Company (see paragraph 8, SOC <strong>and</strong> also<br />
Claimant's testimony Q&A 13, CLW-S1). In other words the Claimant's position<br />
was that he had contributed much to the Company <strong>and</strong> there certainly were no<br />
performance issues as claimed by the Company in the termination letter.<br />
The Termination<br />
The Claimant was h<strong>and</strong>ed a Letter of Termination of Contract dated 9.7.2009<br />
terminating his contract with immediate effect (pages 18-19, Exhibit 2, SOC, see<br />
also COB1 p31-32).<br />
The letter reads as follows:<br />
“Dear Tom,<br />
Termination of Contract<br />
Reference is made to the above matter. We wish to advise that we hereby<br />
exercise our right under the terms of your contract to terminate your services for<br />
cause. Accordingly we hereby pay you 3 months salary in lieu of 3 months<br />
notice.<br />
We wish to advise that we have made this decision after consulting with you <strong>and</strong><br />
after making reasonable efforts to establish a viable alternative course of action.<br />
However it is evident that these efforts which have been undertaken in good faith<br />
have proven to be abortive.<br />
5
Our decision to terminate your contract is premised on the following:-<br />
1. We have examined your performance in the position of Chief Commercial<br />
Officer <strong>and</strong> measured the same against the job size <strong>and</strong> deliverables. It is<br />
evident to us that either your performance does not meet the expectations<br />
of the Company in terms of the market position we seek or there is a need<br />
for us to review the viability of the said position <strong>and</strong> to approach the<br />
marketing requirements <strong>and</strong> solutions differently. The details of this have<br />
been discussed previously <strong>and</strong>/or are a matter of record.<br />
2. We have taken the above into account during the general review of the<br />
organizational structure. In line with the above we have decided to devolve<br />
the commercial <strong>and</strong> marketing functions. It is our view that these steps are<br />
necessary in order to provide a more effective marketing <strong>and</strong> commercial<br />
solution. It is clear to us that the current arrangements do not adequately<br />
meet the Company's requirements in a market environment that is only<br />
expected to become more <strong>and</strong> more challenging in the foreseeable future.<br />
3. As a result of this review we have decided to abolish the position of Chief<br />
Commercial Officer in its present form.<br />
4. We had attempted to explore alternative positions with you <strong>and</strong> this had<br />
been communicated previously with. It is evident that these have been<br />
rejected. We deny the suggestion that this was put to you out of the blue<br />
<strong>and</strong> we are unable to agree with your characterization of your performance<br />
which does not represent the true position. It is our position that you have<br />
been duly appraised of the unfolding events that have culminated in the<br />
above decision.<br />
6
We wish you well in your further undertakings. Kindly liaise with the Head of<br />
HRD to facilitate the h<strong>and</strong>over of company belongings <strong>and</strong> outst<strong>and</strong>ing<br />
assignments.<br />
Please be advised accordingly,<br />
Johan Dennelind<br />
CEO”<br />
The said letter stated the reasons for the termination as follows:-<br />
1. the Company's restructuring that led to the Claimant's position being<br />
abolished <strong>and</strong><br />
2. poor performance on the part of the Claimant.<br />
First Issue: whether the dismissal was with just cause <strong>and</strong> excuse<br />
The Law<br />
It is trite law that the Company does not have the right to terminate the services<br />
of the Claimant for no valid reason.<br />
In Tip Top Motorcade Sdn. Bhd. v. Johnny Chong Choong Keong (Award<br />
114 of 1994), the learned Chairman of the Industrial Court stated the basic<br />
principles as follows:-<br />
“The Industrial Court is obliged to act upon the evidence <strong>and</strong> on the basis of<br />
settled principles of <strong>industrial</strong> jurisprudence. In particular, it takes into account<br />
these well-established principles of <strong>industrial</strong> law:<br />
7
(a) That in order to safeguard a workman's security of tenure, a dismissal<br />
must be grounded on just cause or excuse (Dr. A. Dutt v Assunta<br />
Hospital [1981] 1 MLJ 304).<br />
(b) That there is no material difference between a termination <strong>and</strong> a dismissal.<br />
And further:<br />
The term employed in the act of bringing a workman's employment to an<br />
end is inconsequential; it is the Court's duty to determine whether that act,<br />
whatever the label attached to it, was for just cause or excuse.”<br />
“ (d) That the burden of proof of the facts which would constitute just<br />
cause or excuse is on the employer. The employer discharges his<br />
burden by adducing evidence either oral or documentary, to prove<br />
the facts which he alleges as constituting just cause or excuse.<br />
(e) That the Court's duty is to enquire whether the reason or excuse<br />
advanced by the employer has or has not been made out. If the Court<br />
finds as a fact that it has not been proven, then the inevitable conclusion<br />
must be that the termination or dismissal was without just cause or<br />
excuse.”<br />
Claimant's Arguments<br />
The Claimant submitted that the Company had terminated his employment<br />
simpliciter under the guise of poor performance <strong>and</strong> restructuring.<br />
The Claimant pointed out that after the fact of termination on 9.7.2009, the<br />
Company alleged other “grounds” for the Claimant's dismissal, such as,<br />
8
'misbehaviour', 'inappropriate behaviour', 'detrimental to ...reputation' <strong>and</strong>/or<br />
'abuse of trust <strong>and</strong> confidence' (paragraphs 15, 16, 17 <strong>and</strong> 23 of the SIR).<br />
It was submitted on behalf of the Claimant that at no time did these allegations<br />
feature as part of the Company's grounds for termination as stated in its<br />
Letter of Termination dated 9.7.2009 (page 18-19, Exhibit 2, SOC).<br />
Company Witness<br />
The CEO Johan Dennelind, who had issued the letter of termination did not come<br />
as a witness. Instead the Company relied solely on the evidence of the<br />
Claimant's subordinate Mr. Chan Nam Kiong (“COW-1”), the Company's sole<br />
witness who obviously had no personal knowledge pertaining to the Claimant's<br />
termination. As aptly pointed out by Claimant's Counsel, his evidence was purely<br />
based on his opinion <strong>and</strong>/or view.<br />
His evidence under cross examination was as follows:<br />
“Q : Prior to the Claimant's termination, you were not in the Digi<br />
A : Agree.<br />
Management Team?<br />
Q : In terms of the hierarchy, you have the following:<br />
CEO<br />
A : Yes.<br />
CTO (Chief Technology Officer)<br />
CFO (Chief Financial Officer)<br />
CMO/CCO (Chief Marketing Officer / Chief Commercial Officer)<br />
(Claimant)?<br />
9
Q : These 4 C's are part of the DMT?<br />
A : Yes.<br />
Q : But the rest of the DMT is not from the C's?<br />
A : That's right.<br />
Q : Before the Claimant was terminated, <strong>and</strong> you were not part of<br />
A : Yes.<br />
the DMT, Management decisions pertaining to the positions<br />
<strong>and</strong> the running of the Company would have been done by the<br />
DMT members?<br />
Q : You would not be able to give evidence on the policy decisions<br />
as considerations made by the Company pertaining to the<br />
Claimant's termination?<br />
A : I have no information on the decision.”<br />
It is evident from the above that COW1 had no personal knowledge pertaining to<br />
the decision to terminate the Claimant. COW1 agreed in cross examination that<br />
the Ex-CEO, Mr. Johan Dennelind was the one person who was in a position to<br />
throw some light on the decision to dismiss.<br />
COW1 testified as follows:<br />
“Q : Mr. Johan Dennelind was supposed to come but he is not coming?<br />
A : I was made aware that he can't come.”<br />
10
Decision on the First Issue<br />
The burden of proof is on the Company to prove that the dismissal of the<br />
employee is with just cause or excuse which the Company has failed to do<br />
in this case.<br />
As observed in the Tip Top Motorcade case, “the burden of proof of the facts<br />
which would constitute just cause or excuse is on the employer. The employer<br />
discharges his burden by adducing evidence either oral or documentary, to prove<br />
the facts which he alleges as constituting just cause or excuse”<br />
In our case the reasons given for the dismissal were that the Company's plans<br />
of restructuring had led to the Claimant's position being abolished <strong>and</strong> also poor<br />
performance on the part of the Claimant. The Company's sole witness, COW1,<br />
who acknowledged that the Claimant had been his boss, confirmed under oath<br />
that he had no personal knowledge or information pertaining to the reasons for<br />
the dismissal in question.<br />
The inevitable conclusion is that the dismissal of the Claimant was without just<br />
cause or excuse.<br />
The Court has carefully <strong>and</strong> meticulously considered <strong>and</strong> evaluated the totality of<br />
the evidence before it on a balance of probabilities, bearing in mind s 30(5) of the<br />
IR Act 1967. Having considered all the facts, the totality of the evidence both oral<br />
<strong>and</strong> documentary <strong>and</strong> the submissions, <strong>and</strong> being guided by the principles of<br />
equity <strong>and</strong> good conscience <strong>and</strong> the substantial merits of the case, without<br />
regard to technicalities <strong>and</strong> legal form, this Court finds that the dismissal of the<br />
Claimant in this case was without just cause <strong>and</strong> excuse.<br />
11
Second Issue: Whether the contract of employment is a fixed term contract<br />
The Pleading Issue<br />
Neither the Claimant nor the Company in this case pleaded the issue of fixed<br />
term contract in their respective pleadings.<br />
IN the case R. Rama Ch<strong>and</strong>ran v The Industrial Court Malaysia & Anor<br />
(1997) 1 MLJ 145, it was held that:<br />
“It is trite law that a party is bound by its pleadings. The Industrial Court must<br />
scrutinize the pleadings <strong>and</strong> identify the issues, take evidence, hear the<br />
parties' arguments <strong>and</strong> finally pronounce its judgment having strict regards to<br />
the issues.”<br />
The Company submitted that it was the Claimant's burden to plead (<strong>and</strong><br />
prove) that his contract was permanent <strong>and</strong> not a genuine fixed-term<br />
contract.<br />
It was argued on behalf of the Company that the Claimant had failed to plead<br />
that he was not on a fixed term contract <strong>and</strong> that instead his employment was on<br />
a permanent basis.<br />
The case of Pernas OUE (KL) Sdn Bhd v Choi Wai Ki [1997] 2 ILR 439 was<br />
referred to, where the Court held:-<br />
“Furthermore the Court agrees with the Company that the contention of the<br />
Claimant that he was on a permanent contract was not pleaded.<br />
12
It was argued on behalf of the Claimant as follows:<br />
It was pointed out on behalf of the Claimant that the issue here is as to who is<br />
relying on the fixed term employment contract. It was argued that the Claimant<br />
is not relying on it but the Company is, especially to pre-empt any issue of<br />
reinstatement.<br />
It was submitted further that as the primary remedy under s.20 IRA 1067 is<br />
reinstatement, it must follow that it is for the Company to plead, or lead evidence<br />
on it being a fixed-term.<br />
The Claimant also submitted that it is trite law that he who asserts must prove<br />
(S.101&102 evidence Act 1950).<br />
Hence it was submitted that as it is the Company that is alleging the fixed term, it<br />
is incumbent on them to plead, <strong>and</strong> prove.<br />
The Court's View<br />
The Court is of the view that the failure to plead this issue as a specific item is<br />
not fatal in this case. Although it would have been far better for this fact to have<br />
been addressed specifically by the Claimant in the SOC <strong>and</strong> then responded to<br />
in reply in the SIR by the Company, the failure to plead this is not fatal. It must<br />
not be forgotten that the Claimant's claim seeks for reinstatement as a remedy,<br />
<strong>and</strong> in lieu of it, compensation. The facts (whatever facts are available) are<br />
before this Court to decide.<br />
Furthermore the Company in its Statement in Reply would normally address<br />
issues raised by the Claimant in the Statement of Case (SOC).<br />
13
It is after all a Reply. The Claimant failed to plead in the SOC the issue that his<br />
was not a genuine fixed term contract <strong>and</strong> the Company did not address this<br />
issue in the SIR. Such failure in this case is not fatal to either party.<br />
The Han Chiang Principle<br />
In M Vasagam a/l Muthusamy v Kesatuan Pekerja-Pekerja Resort World,<br />
Pahang & Anor [2003] 5 MLJ 262. the Industrial Court dealt with the issue of<br />
whether the contract of employment was a genuine fixed term contract. The<br />
applicant in that case relied on the case of Han Chiang School, Penang Han<br />
ChiangAssociated Chinese Scholls Association v National Union of<br />
Teachers in independent Schools, W Malaysia [1988] 1 ILR 611 (“the Han<br />
Chiang case”). In the Han Chiang case the Industrial Court held that the system<br />
of fixed term contracts in the school was employed as a means of control of the<br />
teachers concerned. The intention of the school was to rid itself of the union,<br />
Hence the school relied on the fixed term contracts to get rid of the teachers who<br />
were members of the union. The Court held on the facts that the contracts of<br />
employment were not genuine fixed term contracts. In this case some of the<br />
teachers had taught at the school for more than 20 years <strong>and</strong> “had their<br />
contracts renewed unfailingly during those years without the need to<br />
reapply whenever their fixed term contracts expired. The teachers<br />
therefore claimed that they had the right to automatic renewals of their<br />
contracts upon their expiry because all along that had been the practice of<br />
the school in the past”.<br />
14
The principle in Han Chiang appears to be that there must be clear facts to<br />
establish permanency of employment <strong>and</strong> to rebut the outward appearance of<br />
the fixed term nature of the contract. The Han Chiang situation is the exception<br />
to the rule.<br />
The Han Chiang case was distinguished in M Vasagam case. The Industrial<br />
Court in M Vasagam case upon examining the facts of the case found that<br />
there was a genuine fixed term contract.<br />
Fixed Term -The Arguments<br />
Burden of Proof<br />
The Company submitted that it was the Claimant's burden to prove that his<br />
contract was permanent <strong>and</strong> not a genuine fixed-term contract.<br />
The Claimant submitted that the burden was on the Company to adduce<br />
evidence to show that it was a genuine fixed-term contract.<br />
The Court is of the view that it is the duty of the Court to ascertain from the<br />
facts before it whether the case comes within the exceptional situation as<br />
in Han Chiang case. There must be clear facts to establish permanency of<br />
employment <strong>and</strong> to rebut the outward appearance of the fixed term<br />
nature of the contract.<br />
The Claimant's Arguments<br />
It was submitted on behalf of the Claimant that it was not the intention of the<br />
parties that the Claimant's employment with the Company was to be only for a 2<br />
15
years fixed term. It was submitted that although the Claimant's contract was<br />
stipulated to be for 2 years, it was a permanent contract in disguise. According to<br />
the Claimant he was assured by the Company's HR Head, <strong>and</strong> the Ex-CEO of<br />
this .<br />
The Claimant also pointed out that he was “head-hunted” from his previous<br />
position in Maxis to join the Company (Q&A 4, CLWS-1) to bring change.<br />
According to the Claimant he was even promised the possibility of being CEO<br />
after a stint as CMO. The Memo dated 16.4.2008 from Bjorn Kopperud (p.26,<br />
Exh 4, SOC) was referred to where it was stated “As CMO in Digi Tom will be<br />
part of the yearly processes. If his performance <strong>and</strong> potential proves good<br />
Telenor has the intention to find other challenges/roles for Tom in<br />
accordance with his ambitions <strong>and</strong> preferences <strong>and</strong> Telenor needs”.<br />
The Court noted that there were several contingencies. It was not a sure<br />
thing both ways, meaning for the employer <strong>and</strong> the employee.<br />
The Court finds that the above statements are not sufficient to establish that the<br />
parties had really intended permanency in the employment relationship. These<br />
matters are not sufficient to prove that it was not a genuine fixed term contract.<br />
The Decision on the Second Issue<br />
Whether the Claimant's contract of employment was a fixed term contract:<br />
The Court finds that in this case, based on the facts, it was a genuine fixed term<br />
contract .<br />
16
Third Issue: If the dismissal was without just cause <strong>and</strong> excuse, whether<br />
the Claimant should be reinstated<br />
Reinstatement -The <strong>Legal</strong> Principles<br />
1. Claimant being a foreigner is not a bar to reinstatement. This was made<br />
clear by the Federal Court in Assunta Hospital v Dr. A.Dutt (1981) 1 MLJ<br />
105 [TAB B of Claimant's Additional Bundle of Authorities], where the Court<br />
held that:<br />
“As for the non-citizens status of Dr. Dutt, we share the astonishment of<br />
the judge at the relevance of this point. Our views can be stated shortly,<br />
whether Dr. Dutt can get an extension of his visit-pass so as to be able to<br />
say in this country or the issue of a work-permit in order to be able to take<br />
up the appointment are not matters that can influence the Court in proper<br />
exercise of the jurisdiction conferred on it by the minister's reference of<br />
the representations for reinstatement. If an order is made ordering<br />
reinstatement <strong>and</strong> the workman is unable to obtain either the visit-pass or<br />
the work permit, the employer would not be in contempt of the order. It is<br />
for the workman to make the order effective. All that the hospital had to<br />
do is to make the post available to the workman. As for any suggestion<br />
that the order for reinstatement would influence the ministry of Home<br />
Affairs to issue the visit-pass or the work permit, there cannot be any truth<br />
in it, <strong>and</strong> it cannot possibly be said that the ministry of Home Affairs is<br />
bound to comply with the order for instatement. In any event, it is of no<br />
concern to the hospital.”<br />
17
In the case of Dr. A Dutt, the Court weighed the evidence carefully <strong>and</strong> ordered<br />
for the Claimant to be reinstated.<br />
In Microsoft Malaysia Sdn Bhd v Michael Brian Davis [2002] 2 ILR 453 it was<br />
held:<br />
“The Industrial Court has jurisdiction to order reinstatement to a foreigner if at the<br />
end of the day, the <strong>court</strong> comes to the finding that his dismissal is without just<br />
cause <strong>and</strong> excuse. Section 20 of the Industrial Relations Act 1967 applies to all<br />
workers be they <strong>Malaysian</strong>s or foreigners”.<br />
Reinstatement is intended to restore the status quo prior to dismissal (See<br />
Kumpulan Jerai Sdn. Bhd., Rengam v. National Union of Plantation<br />
Workers & Anor [1993] 3 MLJ 221, 238 <strong>and</strong> also Harris Solid State (M) Sdn.<br />
Bhd. & Ors. v. Bruno Gentil Pereire & 21 Ors. [1996] 4 CLJ 747).<br />
It is trite law that reinstatement is the primary remedy for unjustified dismissal.<br />
In Kumpulan Peransang Selangor Bhd. v. Zaid bin Haji Mohd Noh [1997] 1<br />
AMR 1008 at (page 1033) the Federal Court referred to Malhotra's “The Law of<br />
Industrial Disputes, Fourth edition, Volume 2 page 942 (to be referred to as<br />
Malhotra) where it was stated:-<br />
“In each case, keeping the objectives of <strong>industrial</strong> adjudication in mind, <strong>and</strong> in a<br />
spirit of fairness <strong>and</strong> justice, the Tribunal has to deal with the question, whether<br />
the circumstances of the case require that an exception should be made <strong>and</strong><br />
compensation would meet the ends of justice. If, on taking these principles <strong>and</strong><br />
18
the relevant factors into consideration, the Tribunal comes to the conclusion that<br />
reinstatement would not be desirable or expedient in the circumstances of the<br />
case, it may Award compensation instead of reinstatement to the workman in<br />
spite of the fact that his discharge or dismissal was invalid owing to some<br />
infirmity in the impugned order”.<br />
In Fung Keong Rubber Manufacturing (M) Sdn. Bhd. v. Lee Eng Kiat & Ors<br />
[1981] 1 MLJ 238, the Federal Court observed:<br />
“Reinstatement, a statutorily recognized form of specific performance, has<br />
become a normal remedy <strong>and</strong> this coupled with a full refund of his wages could<br />
certainly far exceed the meagre damages normally granted at common law. The<br />
speedy <strong>and</strong> effective resolution of disputes or differences is clearly seen to be in<br />
the national interest, but it is also apparent that any attempt to impose a legal<br />
obligation without a prior exploration for a voluntary conciliation could aggravate<br />
rather than solve the problem. To this end the Director General is empowered by<br />
section 20 of the Act to offer assistance to the parties to the dispute to expedite a<br />
settlement by means of conciliatory meetings”.<br />
Reading Malhotra further at page 941, the following passage states the matter<br />
clearly:-<br />
“No hard <strong>and</strong> fast rule can however be laid down for the exercise of the discretion<br />
of the Tribunal, as in each case, it must, in a spirit of fairness <strong>and</strong> justice in<br />
keeping with the objective of <strong>industrial</strong> adjudication, decide whether it should, in<br />
the interest of justice, depart from the general rule. Fair play towards the<br />
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employee on the one h<strong>and</strong>, <strong>and</strong> interest of the employer including the<br />
consideration of discipline in the establishment, on the other, require to be duly<br />
safeguarded. This is necessary in the interest of both security of tenure of the<br />
employee <strong>and</strong> smooth <strong>and</strong> harmonious working of the establishment. Legitimate<br />
interest of both of them have to be kept in view, if the order is expected to<br />
promote the desired objectives of <strong>industrial</strong> peace <strong>and</strong> maximum possible<br />
production. Proper balance has to be maintained between the conflicting claims<br />
of the employer <strong>and</strong> the employee without jeopardising the larger interests of<br />
<strong>industrial</strong> peace <strong>and</strong> progress”.<br />
The Court at this juncture would like to reiterate what it observed in the case of<br />
Teh Cheng Hock v Lilly Industries Sdn Bhd, Award 209 of 2010, that in<br />
making its decision “the Court has to bear in mind the need to maintain this<br />
proper balance between the conflicting claims. The reality of the present day<br />
situation is that whilst it is true that it was intended that the primary remedy for<br />
unjust dismissal is reinstatement, it cannot be denied that the reality is that it is<br />
no longer the usual remedy”.<br />
In the oft quoted case of Nestle Food Storage (Sabah) Sdn. Bhd. v. Terrence<br />
Tan Nyang Yin [2002] 1 ILR page 283 (Nestle case) the Industrial Court (Y.A.<br />
Lim Heng Seng, since retired) made a pertinent observation that reinstatement<br />
though being the primary remedy under the law, was no longer the usual remedy<br />
<strong>and</strong> that there were valid reasons for this. Making reference to the Court of<br />
Appeal decision of Koperasi Serbaguna (quoted above) in which the Court of<br />
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Appeal had observed that in <strong>industrial</strong> jurisprudence, reinstatement is the usual<br />
or primary remedy, Y.A. Lim Heng Seng (at that time) made the observation that<br />
the principle that reinstatement is the primary remedy must “be seen in the<br />
context of the statutory emphasis on expedition in the conciliation process <strong>and</strong><br />
the stipulation of the statutory aspiration for the conclusion of the adjudication<br />
without delays <strong>and</strong> where practicable within 30 days of the reference to the<br />
Court. It cannot be gainsaid that Parliament did not contemplate that the whole<br />
process will take too much time, <strong>and</strong> that hence the expediency of the remedy of<br />
reinstatement would not be negated by long delays in the dispute resolution<br />
processes provided by the Act”.<br />
He went on to observe that “in practice, reinstatement in <strong>industrial</strong> adjudication is<br />
no longer the normal, or the usual <strong>and</strong> the general remedy regularly granted by<br />
the Court”.<br />
Hence in making its decision the Court has to bear in mind the need to maintain<br />
this proper balance between the conflicting claims.<br />
The reality of the present day situation is that whilst the primary remedy for<br />
unjust dismissal is reinstatement, it cannot be denied that it is no longer<br />
the usual remedy.<br />
As observed by this Court in the case of Teh Cheng Hock v Lilly Industries<br />
Sdn Bhd, Award 209 of 2010:<br />
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“It is clear therefore that in reality reinstatement is not readily granted for various<br />
reasons. It is granted only in fit <strong>and</strong> proper cases. In deciding this issue, there is<br />
no hard <strong>and</strong> fast rule of universal application. In each case, keeping the<br />
objectives of <strong>industrial</strong> adjudication in mind, <strong>and</strong> in a spirit of fairness <strong>and</strong> justice,<br />
bearing in mind that a proper balance between the conflicting claims of employee<br />
<strong>and</strong> employer needs to be maintained, the Industrial Court should decide as to<br />
the appropriate remedy to be granted in each case”.<br />
The Company in its Submissions in Reply dated 10 January 2012 stated<br />
that reinstatement was not appropriate for several reasons including the<br />
fact that the Claimant's position prior to his termination was a very senior<br />
position as the Chief Commercial/Marketing Officer (CCO/CMO) of the<br />
Company.<br />
In cases where reinstatement was not granted, among the factors taken<br />
into account was the fact that the Claimant was in a high ranking or<br />
managerial position:-<br />
In Jutajaya Holding Bhd v. Lim Poh Sim Award 397 of 2007 for instance, the<br />
Chairman of the Industrial Court at that time, Y.A. Puan Amelia Tee (presently in<br />
the High Court), stated the following:-<br />
“The Court has carefully considered the question of whether reinstatement would<br />
be the correct remedy in this case. It must be borne in mind that at the time of<br />
her dismissal, the Claimant was the CEO of the Company. It need not be<br />
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gainsaid that this is a very senior position”. The above statement underlines the<br />
fact that the position of the Claimant in a management position or senior position<br />
is an important <strong>and</strong> relevant consideration.<br />
In Gold Coin Specialities Sdn. Bhd. v. Matheswaran a/l Paspanathan [2004]<br />
3 MLJ, the High Court (on judicial review), observed that the Claimant's position<br />
was a high ranking one. It also noted that the post he had earlier held in the<br />
Company had been filled up as the Company could not be expected to keep the<br />
position vacant for a long period as it would be detrimental to the Company's<br />
operation. The High Court also observed that the Claimant was relatively young<br />
<strong>and</strong> able. These were all relevant factors to be taken into account in considering<br />
whether to grant reinstatement in any particular case.<br />
Decision On The Issue of Reinstatement<br />
This Court finds that in our case reinstatement is clearly not the appropriate<br />
remedy. The Court has considered all the relevant factors, including the<br />
Claimant's length of service in the Company, his position being a top position,<br />
the intervening period after the dismissal etc. Bearing in mind the objectives of<br />
<strong>industrial</strong> adjudication <strong>and</strong> the competing claims of employer <strong>and</strong> employee, <strong>and</strong><br />
the need to maintain the proper balance, in the spirit of fairness <strong>and</strong> justice,<br />
bearing in mind s.30(5) of the IRA, this Court is of the considered view that<br />
reinstatement is not the appropriate remedy in this case.<br />
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Fourth Issue: What would be the quantum in terms of backwages.<br />
Remedy: The Practice<br />
In the Industrial Court case of Coca-cola Far East Limited (<strong>Malaysian</strong> Branch)<br />
v. Warren J Carey [2006] 4 ILR p 2399, the Industrial Court Chairman, Y.A.<br />
Tuan Franklin Goonting (since retired), observed:-<br />
“...it has been the normal practice of the <strong>court</strong>, where reinstatement is not<br />
ordered, to award backwages limited to twenty-four months <strong>and</strong> compensation in<br />
lieu of reinstatement at the rate of one month's salary for each completed year of<br />
service.”<br />
In that case the Claimant who was an expatriate, had sought compensation<br />
based on various contractual terms. The learned Chairman made the following<br />
pertinent observations:<br />
“In seeking the other items of relief the Claimant is in fact asking the <strong>court</strong><br />
to enforce contractual terms <strong>and</strong> conditions <strong>and</strong> to assess loss of income<br />
or damages, something within the province of the civil <strong>court</strong>s.<br />
The learned Chairman went on to say:<br />
“If all these other remedies sought by the Claimant were granted by this Court<br />
the effect would be to convert the Industrial Court into a civil <strong>court</strong> <strong>and</strong> the word<br />
“reinstatement” inserted into the statement of case would be reduced to a mere<br />
password to gain entry to the IRA system <strong>and</strong> thereafter seek civil remedies.”<br />
The above observation is clearly a pertinent one. This Court is in full<br />
agreement.<br />
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In Robert John Reeves v Southern Bank Bank Berhad [2010 2 LNS 1608]<br />
the Industrial Court held that “the <strong>court</strong> states that it does not think that it is<br />
proper that the Claimant should be allowed his prayer for all other contractual<br />
benefits that was accorded to him in the form of housing allowances,<br />
performance based rewards <strong>and</strong> other benefits as claimed pursuant to Clause<br />
28 of his statement of case'.<br />
Issue Of Bonus<br />
a) In the case of UMW Toyota (M) Sdn. Bhd. v. Chow Weng Thiem [1996]<br />
5 MLJ 678, the High Court held as follows:<br />
“A bonus is a gift or gratuity as a gesture of goodwill, <strong>and</strong> not<br />
enforceable, or it may be something which an employee is entitled to on<br />
the happening of a condition precedent <strong>and</strong> is enforceable when the<br />
condition is fulfilled. But in both cases it is something in addition to or in<br />
excess of that which is ordinarily received. Since bonus was a form of<br />
gratuitous payment of a discretionary nature, the respondent was not<br />
entitled to it as of right.”<br />
b) In the Industrial Court's case of Felda Palm Industries Sdn. Bhd. v.<br />
Mansor Pratiman [2006] 2 LNS 0948, the <strong>court</strong> followed <strong>and</strong> affirmed the<br />
above case of UMW Toyota (M) Sdn. Bhd.:<br />
'In the case of UMW Toyota (M) Sdn. Bhd. v. Chow Weng Thiem<br />
(1996) 5 MLJ 678. His Lordship Abdul Malik J. said, “In my judgment<br />
bonus was a form of gratuitous payment of a discretionary nature, the<br />
respondent was not entitled to it as of right”. This Court agrees with the<br />
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views of his Lordship <strong>and</strong> also the contention of the Company's Counsel in<br />
that it is the prerogative of the Company to declare bonus for its workers<br />
or employees.'<br />
It was submitted that bonus was not a benefit which the Claimant was entitled to<br />
claim as of right. Bonus was discretionary <strong>and</strong> based upon the performance of<br />
the Company <strong>and</strong> the Claimant, <strong>and</strong> the Claimant was not entitled to bonus as of<br />
right.<br />
The Court agrees with Company's submissions that indeed bonus was<br />
discretionary <strong>and</strong> that the Claimant was not entitled to it as of right.<br />
Fixed Term<br />
The unexpired period of his fixed term contract.<br />
On the issue of backwages, the Company submitted a number of cases, all of<br />
which were fixed term contract cases. The Company submitted that any<br />
exposure would be the balance of the unexpired portion or balance of the<br />
contract period .<br />
a) In the case of Ranhill Worley Sdn Bjd. (formerly known as Jacobs<br />
Construction Management (M) Sdn Bhd.) v. Franz Jozef Marie<br />
Schefman & Anor [2008] 6 MLJ 823, the Court noted the following:<br />
“There is a consistent trend of cases which decided that an<br />
expatriate who had been unfairly dismissed was awarded backwages for<br />
the unexpired period of his fixed term contract. In the present case it<br />
26
was only reasonable that the first respondent be awarded backwages for<br />
the remainder of the unexpired term of his fixed term contract, which was<br />
what the chairman of the Industrial Court did.”<br />
b) In the case of Shapadu Energy & Engineering SB b. Stuart Ashley<br />
Eban [1999] MLJ 250, the High Court affirmed the decision of the<br />
Industrial Court as follows:<br />
“The Court holds that it is a breach of the Company to disallow the<br />
Claimant to work out of the unexpired duration of the twelve months fixed<br />
term contract.<br />
Therefore, the Claimant's remedy in this dispute is the<br />
unexpired period of his fixed term contract. There is no question of<br />
reinstatement. This Court will only make an order of compensation of loss<br />
of employment from the date of termination to the expiry date of the twelve<br />
months' contract.”<br />
The Company has submitted (paragraphs 48 to 57, Company's Submission) that<br />
the Claimant should only be awarded 10 months back-wages (i.e the balance of<br />
his unexpired contract period). Their reasoning is that it's fixed-term contract<br />
(Exh 3, SOC), which contract, on the face of it, stipulates “Your employment<br />
shall start on 1 May 2008 <strong>and</strong> shall be for a period of two (2) years from the<br />
start date”.<br />
Payment of 3 months salary<br />
When the Claimant's employment was terminated he was paid a payment of 3<br />
month's salary in lieu of 3 months notice, which will be deducted.<br />
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Remedy<br />
Having considered all the relevant factors, this Court awards the following:-<br />
1. Backwages:<br />
RM 102,850.00 x 7 months - RM 719,950.00<br />
Deduction<br />
1% deduction for post dismissal earnings:<br />
1 x RM 719,950.00 - RM 7,199.50<br />
100<br />
The total sum to be paid is RM 719,950.00 – RM 7,199.50 = RM 712,750.50<br />
The total sum of RM 712,750.50 less any statutory deductions shall be paid to<br />
the Claimant through his solicitors within 30 days from the date of service of this<br />
Award.<br />
HANDED DOWN AND DATED THIS DAY 22 TH OF MARCH 2012<br />
sgd<br />
( YAMUNA MENON )<br />
CHAIRMAN<br />
INDUSTRIAL COURT, MALAYSIA<br />
KUALA LUMPUR<br />
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