Prospectus - Notowania

Quantitative Information
219
>> Condensed Consolidated Financial Statements
Part E) – Information on risks and related risk management policies
Detailed below is the percentage composition, by type of event, of operational risk sources as defined by the New Basel
Capital Accord and acknowledged by the “New Regulations for the Prudential Supervision of Banks” issued by the Bank of
Italy in December 2006 (Circular No. 263) and subsequent revisions.
The major categories are as follows:
� Internal fraud: losses owing to unauthorized activity, fraud, embezzlement or violation of laws, regulations or
business directives that involve at least one internal member of the bank;
� External fraud: losses owing to fraud, embezzlement or violation of laws by subjects external to the bank;
� Employment practices and workplace safety: losses arising from actions in breach of employment, health and
workplace safety laws or agreements, from personal injury compensation payments or from cases of discrimination
or failure to apply equal treatment;
� Clients, products and professional practices: losses arising from non-fulfilment of professional obligations towards
clients or from the nature or characteristics of the products or services provided;
� Damage from external events: losses arising from external events, including natural disasters, acts of terrorism and
vandalism;
� Business disruption and system failures: losses owing to business disruption and system failures or interruptions;
� Process management, execution and delivery: losses owing to operational or process management shortfalls, as
well as losses arising from transactions with commercial counterparties, sellers and suppliers.
Execution
IT systems
Material damage
Customers
Employment contracts
External fraud
Internal fraud
5%
8%
5%
In the first three quarters of 2009, the main source of operational risk was the category "Clients, products and professional
practices”, which includes losses arising from the non-fulfillment of professional obligations towards clients or from the nature
or characteristics of the products or services provided, as well as any sanctions for violating tax regulations. The second
largest contribution to losses came from errors in process management, execution and delivery due to operational or process
management shortfalls. There were also, in decreasing amounts, losses due to external frauds, internal frauds, and
employment practices. The residual risk categories were damage to physical assets from external events and IT issues.
26%
54%
1% 1%