Prospectus - Notowania

In terms of sales performance, in Italy the new sales structure consisting of UniCredit Banca, UniCredit Banca di Roma
and Banco di Sicilia generated new investment products sales of €5 billion in Q3 2009 reaching total sales volume of over
€20 billion in the first nine months of the year with a concentration on simple products with a low risk profile. The net
balance of assets under management dropped by only €577 million from the beginning of the year (1% of the total) due to
the €1,654 million net inflow of assets under management in Q3 2009. The balance of assets under management was
mainly supported by sales of UniGarantito, a guaranteed-principal insurance product with a minimum annual return, with
€800 million in sales in Q3 2009 and about €5 billion since the beginning of the year. The Retail Strategic Business Area
was able to increase total financial assets from the beginning of the year (+3%) mainly due to the appreciation in indirect
deposits following the rebound in financial markets in Q3 2009. The Bank continued to provide its usual support to small
businesses with overall new loans of about €7.8 billion, equal to over 120,000 loan files since the beginning of the year.
Universo Non Profit, which will be launched in November, is one of the largest initiatives planned for the last quarter of
2009. This project was conceived to provide specific support to projects and initiatives carried out by non-profit businesses
and associations, which have a growing significance from a social and economic standpoint, through a dedicated range of
products and services and loan approval process. Furthermore, Universo Non Profit will allow organizations in the service
sector to rely on a major bank that gives them access to a branch network made up of over 4,200 retail branches of the
UniCredit Group throughout Italy.
Retail Network Germany
In Q3 2009, for mass market customers, HVB launched a new product called KomfortKredit, a personal loan with an
attractive annual interest rate, which is promoted by mailings sent to potential customers. Finally, after openings in Munich,
Cologne and Stuttgart, in September HVB and YapiKredi opened another retail branch with products and services
dedicated to the needs of Turkish customers in Berlin, which has the largest Turkish community in Germany.
In the Personal Banking Segment, due to the ongoing market uncertainty and the significant decrease in interest rates, for
the first nine months of 2009 HVB focused consulting services on medium-term bonds and investment products other than
equities. Customers' need for safety is reflected in the high demand for fixed-rate bonds with medium- and long-term
maturities, ordinary HVB bonds and bonds indexed to Euribor or to the inflation rate. Several bond funds such as F&C
Stiftungsfonds and Real Estate Funds also continued to be well received by customers. In addition, in 2009 HVB again
continued to focus on the ETF-based asset management product called VermögensDepot privat, which in the first nine
months of 2009 had sales of over €2 billion.
In terms of insurance products, in Q3 2009, HVB optimized the insurance product called AktivRente, which adjusts the
risk profile to the investor’s various life stages and to the market situation, and gradually reduces risk as it approaches
maturity, and supplements it with a new range of funds. This new version of the product mainly targets affluent customers
and independent contractors with high incomes and tax rates, and it was designed to optimize the tax benefit on premiums
paid.
In Q3 2009 in the small business segment, HVB again continued to support its customers by providing them short-term
lines of credit to give them the liquidity needed to support their businesses. HVB is also continuing to offer many customers
the new Business Class service model, aimed at key small business customers, that provides all small entrepreneurs with
two professionals: a consultant dedicated to the company who will work on establishing the proper level and best methods
for the overall use of bank loans, and a specialist dedicated to all the personal investment requirements of the entrepreneur
and his/her family. Using the customer dialogs tool, the latter professionals analyze customers' existing investments and
their willingness to take on investment risks to assess new investment opportunities. HVB has already seen the initial
success resulting from restructuring their portfolios.
HVB has also launched new products dedicated to the agriculture sector as well as specific training for consultants. In the
area of products, HVB has made it possible to open the Willkommenskonto Business account on the Internet, and has
created functions that allow its customers to apply for loans online.
CONSOLIDATED INTERIM REPORT
AS AT SEPTEMBER 30, 2009
48