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Prospectus - Notowania

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Retail<br />

Introduction<br />

43<br />

>> Group Results<br />

Retail<br />

UniCredit Group’s Retail Strategic Business Area 1 focuses on satisfying the financial needs of the mass market and of<br />

affluent individuals, as well as small businesses. The Retail SBA Retail’s fundamental role is to enable individuals, families<br />

and small business customers to satisfy their financial needs by offering them a complete range of high-quality, reliable<br />

products and services at competitive prices.<br />

In addition to the three new Italian commercial banks created on November 1, 2008 (UniCredit Banca, UniCredit Banca di<br />

Roma and Banco di Sicilia), the Retail SBA includes the retail business areas of HypoVereinsbank in Germany and<br />

UniCredit Bank Austria.<br />

Furthermore, the Retail SBA included UniCredit Family Financing Bank, the new Group bank supporting the SBA’s banks<br />

with solutions that meet the varied financing requirements of households, resulting from January 2009, from the integration<br />

between UniCredit Consumer Financing - a Group company specializing in consumer credit - and UniCredit Banca per la<br />

Casa - which specializes in home mortgages.<br />

Finally, last May the Retail SBA included Asset Gathering, the business area specializing in individual retail customer<br />

deposits through the direct channel and the network of financial consultants. Asset gathering operates through FinecoBank<br />

in Italy, DAB Bank in Germany and DAT Bank in Austria; these banks offer all the banking and investment services of<br />

traditional banks, but distinguish themselves for their specialization in the businesses of online trading and for unique focus<br />

on technological innovation.<br />

Financial Performance<br />

Statistics concerning Q3 2009 show some improvement in the economic situation. Nevertheless, continuing uncertainty<br />

requires caution in interpreting the scale and sustainability of the economic recovery. The first nine months of 2009 began in<br />

an environment characterized by the financial crisis and a slowdown in the real economy in Europe. Retail SBA’s<br />

consolidated results were affected by the extreme conditions of market rates and by the financial markets turmoil, which<br />

impaired revenues, and by the deterioration of the credit scenario that led to a worsening of banking assets.<br />

Retail SBA’s result was affected by the trend of operating income, that amounted to €2,276 million in the third quarter of<br />

2009 alone, down by 13% from the second quarter of 2009, and totaled €7,565 million for the first nine months of 2009 (-14%<br />

y/y). This result was strongly affected by the negative performance of net interest income, due to the sharp drop in rates,<br />

which accelerated in the third quarter of 2009 as Euribor reached an all-time low, (at the end of September one-month Euribor<br />

fell below the threshold of 50 basis points which means an average decrease of more than 300 basis points in the first nine<br />

months of the 2009 from the same period of 2008). The gradual reduction in market rates has had a negative impact on Retail<br />

SBA’s profits from the spread over deposits. On the credit side, the effects of the abolition of the commission on the highest<br />

overdrawn amount (commissione di massimo scoperto) have penalized Q3 2009 results.<br />

In the first nine months of 2009 the Retail SBA registered a strong contraction in commissions. This result was heavily<br />

influenced by the drop in trading and asset management fees mainly due to the reduction in the value of assets under<br />

administration and management resulting from the financial market crisis.<br />

1 The Introduction describes the main organizational changes and main business areas and/or legal entities that make up the Retail Strategic<br />

Business Area Retail, also called Retail SBA. The Financial Performance section reports the Retail SBA's overall consolidated results based<br />

on the scope of consolidation as at September 2009. Results of 2008 are aligned with the new consolidation scope to ensure comparability.

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