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Prospectus - Notowania

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among others, mutual investment funds, unit-linked policies (full life and with<br />

maturity) and policies with recurrent premiums.<br />

In conclusion, with reference to small business customers, the range of services is<br />

divided into two separate models:<br />

− the Business Prime model, for high-bracket customers with more structured<br />

business needs; and<br />

− the Business Easy model, for customers with a simpler financial structure and<br />

needs (“Small Economic Operators”),<br />

which make it possible to offer each business-customer a specialized and dedicated<br />

service.<br />

A distinctive element of the Business Prime model is the offer of an integrated<br />

advisory service so as to satisfy both the needs of the companies and the personal<br />

requirements of the entrepreneur and his family. Working with this model, the<br />

UniCredit Group is able to offer an integrated team of consultants, who are assigned<br />

the portfolios of the client companies, with an investment specialist who is assigned a<br />

portfolio of private customers, linked to the same.<br />

The Business Easy service model aims to offer Small Economic Operators a simple<br />

and direct service, also provided via a dedicated consultant (the Business Easy<br />

consultant), who offers themselves as the main stakeholder of the company with<br />

whom the customers can interact also via interactive channels. With respect to the<br />

Business Prime model, this service model makes it possible to provide greater<br />

commercial coverage which ensures the possibility of dealing with the many<br />

customers in the Small Economic Operators segment.<br />

With regard to the small business commercial offer, the range of current accounts aims<br />

to satisfy the various operating needs of the businesses (from self-service accounts<br />

with a contained cost for companies which use the on-line facilities, to all-inclusive<br />

accounts with a higher price for companies which have more complex banking needs),<br />

also with sector-based accounts for specific sub-segments. In detail, the low-cost selfservice<br />

accounts are supported by an extensive networks of Latest Generation ATMs,<br />

which envisages the possibility for the customers of paying in cash and cheques,<br />

thereby avoiding visits to the branch.<br />

With regard to loans, the Group has a complete range of products, with basic and<br />

specific loan facilities by sector, so as to more fully meet the need of every business.<br />

The strategy in this sector is to make a customized range and innovative solutions<br />

available so as to more efficiently respond to the new requirements or to contingent<br />

situations, also by means of agreements with territorial bodies and associations and by<br />

means of legislative concessions.<br />

(b) Corporate & Investment Banking<br />

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