Ticketing and Concessionary Travel on Public Transport - United ...

More documents

Recommendations

Info

Witnesses Wednesday 14 November 2007 Page Chris Austin, Director, Public Policy, David Mapp, Commercial Director, Association of Train Operating Companies, Richard Malins, Managing Director, Transport Investigations Ltd Elaine Holt, Managing Director, First Capital Connect, Martin Dean, Business Development Director, First Group, First Group plc, Les Warneford, Managing Director, Stagecoach UK Bus, Ian Dobbs, Chief Executive, Stagecoach Group Rail Division, Stagecoach Group plc Keith Halstead, Chief Executive, Ewan Jones, Director of Operations & Deputy Chief Executive, Community Transport Association UK Wednesday 5 December 2007 Roy Wicks, Chair, pteg <strong>and</strong> Director General, South Yorkshire Passenger Transport Executive, Passenger Transport Executive Group (pteg), Neil Scales, Director General, Merseytravel, David Cook, Chief Executive, Kettering Borough Council, Adrian Jones, Director of Environment <strong>and</strong> Regeneration, Nottingham County Council, Greg Yates, County Transport <strong>and</strong> Regeneration Officer, Cheshire County Council, Local Government Association (LGA) Shashi Verma, Director of Fares & <strong>Ticketing</strong>, Steve Burton, Deputy Director of Transport Policing & Enforcement, Transport for London (TfL) Manuel Cortes, Assistant General Secretary, Transport Salaried Staffs’ Association (TSSA), Fran Hill, Chair of Unison Bus Sector, Richard Sherratt, Member of Unison Transport Service Group, Unison Wednesday 12 December 2007 Stephen Joseph, Executive Director, Campaign for Better Transport, Anthony Smith, Chief Executive, Passenger Focus, Rufus Barnes, Chief Executive, London <strong>Travel</strong>Watch, Gordon Edwards, Company Secretary, <strong>Travel</strong>Watch SouthWest Tom Harris MP, Parliamentary Under-Secretary of State for Transport, Bob Linnard, Director, Rail Strategy & Stakeholder Relations, Department for Transport Ev 1 Ev 9 Ev 16 Ev 20 Ev 30 Ev 38 Ev 42 Ev 51 35
36 List of written evidence 1 Dr Roger Sexton, Nottingham Trent University Ev 62 2 The ALCO Group Ltd Ev 65 3 Jonathan Horan Ev 65 4 Iosis Associates Ev 66 5 Tony Cornah <strong>and</strong> Polly Blacker Ev 71 6 Stagecoach Group plc Ev 72 7 Greater Manchester Passenger Transport Authority <strong>and</strong> Executive (GMPTAE) Ev 74 8 London <strong>Travel</strong>Watch Ev 79, 83 9 Passenger Transport Executive Group (pteg) Ev 84 10 Simon Norton Ev 88 11 Transport Investigations Ltd (TIL) Ev 90, 94 12 Mr Kevin Chapman Ev 97 13 TransAction Resources Ltd Ev 100 14 <strong>Travel</strong>Watch SouthWest Ev 102 15 North-East Combined Transport Activists’ Roundtable (NECTAR) Ev 113 16 PA Consulting Group Ev 116 17 Trainline.com Ltd Ev 120, 122 18 Transaction Systems Limited (TranSys) Ev 123, 128 19 Association of Train Operating Companies (ATOC) Ev 131 20 Joint submission from Stockport College <strong>and</strong> Stockport Primary Care Trust Ev 135 21 Help the Aged Ev 137 22 FirstGroup plc Ev 141 23 Joint submission from The Joint Committee for the Mobility of Blind <strong>and</strong> Partially Sighted People; The Joint Committee for the Mobility of Disabled People; The Guide Dogs for the Blind Association; RADAR; National Autistic Society; Disabled Parents Network; Royal National Institute of the Blind (RNIB); Arthritis Care; Mind; Restricted Growth Association; Parkinson’s Disease Society; Community Transport Association <strong>and</strong> Spinal Injuries Association Ev 145 24 <strong>Travel</strong>Watch Northwest Ev 149 25 Dr John Disney, Nottingham Trent University Ev 151 26 Scheidt & Bachmann GmbH Ev 152 27 Merseytravel Ev 155 28 Transport for London Ev 159, 162 29 Greater Manchester Centre for Voluntary Organisation – Transport Resource Unit (GMCVO) Ev 163 30 Transport 2000 (Herefordshire <strong>and</strong> Worcestershire local group) Ev 166 31 Journey Solutions Ev 167 32 Department for Transport Ev 171 33 Community Transport Association (CTA) UK Ev 178 34 Passenger Focus Ev 179 35 National Union of Rail, Maritime <strong>and</strong> Transport Workers (RMT) Ev 183 36 CTC Ev 185 37 Unison Ev 190
Page 1 and 2: House of Commons Transport Committe
Page 3 and 4: Contents Report Page 1 Introduction
Page 5 and 6: 4 5. Smartcards offer a range of ne
Page 7 and 8: 6 Integrated bus ticketing 10. Thro
Page 9 and 10: 8 Long distance coach services are
Page 11 and 12: 10 strategy, including those in the
Page 13 and 14: 12 long-distance rail passengers ma
Page 15 and 16: 14 services have not been put in pl
Page 17 and 18: 16 Oyster on rail services in Londo
Page 19 and 20: 18 4 Revenue protection and
Page 21 and 22: 20 Staff safety 61. Transport staff
Page 23 and 24: 22 66. An integrated ticketing syst
Page 25 and 26: 24 Transport should commission an e
Page 27 and 28: 26 concession authorities that attr
Page 29 and 30: 28 operators and a
Page 31 and 32: 30 List of recommendations Integrat
Page 33 and 34: 32 Concessionary t
Page 35: 34 Formal Minutes Clive Efford Mrs
Page 39 and 40: 38 List of Reports from the Committ
Page 41 and 42: Oral evidence Taken before the Tran
Page 43 and 44: 14 November 2007 Mr Chris Austin, M
Page 51 and 52: Transport Committee: Evidence Ev 11
Page 57 and 58: 14 November 2007 Mr Keith Halstead
Page 59 and 60: definition of severe disability <st
Page 71 and 72: about how the data on the smartcard
Page 73 and 74: things around it. We have got over
Page 75 and 76: which comes out of the usage of the
Page 77 and 78: the impact of their behaviour on ot
Page 79 and 80: 5 December 2007 Mr Manuel Cortes, M
Page 81 and 82: 5 December 2007 Mr Manuel Cortes, M
Page 87 and 88:
Transport Committee: Evidence Ev 47
Page 89 and 90:
Page 91 and 92:
Page 93 and 94:
Mr Harris: I am sorry, I am not goi
Page 95 and 96:
12 December 2007 Mr Tom Harris MP <
Page 97 and 98:
Q464 Chairman: Is Transport Direct
Page 99 and 100:
Page 101 and 102:
Page 103 and 104:
3.2 Conclusion—Smartcard St<stron
Page 105 and 106:
Page 107 and 108:
Page 109 and 110:
Page 111 and 112:
Page 113 and 114:
Page 115 and 116:
Page 117 and 118:
Page 119 and 120:
Integrated Transport Memora
Page 121 and 122:
Page 123 and 124:
Page 125 and 126:
Page 127 and 128:
Page 129 and 130:
Page 131 and 132:
Page 133 and 134:
Page 135 and 136:
Page 137 and 138:
Page 139 and 140:
Page 141 and 142:
Page 143 and 144:
Page 145 and 146:
Page 147 and 148:
Page 149 and 150:
Page 151 and 152:
Page 153 and 154:
Lostwithiel to Liskeard Transport C
Page 155 and 156:
Page 157 and 158:
Page 159 and 160:
Is the legal framework within which
Page 161 and 162:
The Use of Smartcard Technologies I
Page 163 and 164:
Executive Summary Memorand<
Page 165 and 166:
Integration Nationally Transport Co
Page 167 and 168:
Page 169 and 170:
— Ensure the confidentiality of d
Page 171 and 172:
Page 173 and 174:
Page 175 and 176:
7. What appeal mechanisms exist for
Page 177 and 178:
8. Are the rights of passengers <st
Page 179 and 180:
Concessionary Fare
Page 181 and 182:
Introduction Memorand</stro
Page 183 and 184:
4. Does the ITSO System cater for t
Page 185 and 186:
Page 187 and 188:
Page 189 and 190:
Page 191 and 192:
Page 193 and 194:
Page 195 and 196:
Page 197 and 198:
Page 199 and 200:
March 2007 1. Summary Transport Com
Page 201 and 202:
Page 203 and 204:
Page 205 and 206:
9. Do operators of public transport
Page 207 and 208:
Page 209 and 210:
Page 211 and 212:
Page 213 and 214:
Page 215 and 216:
Page 217 and 218:
Page 219 and 220:
Page 221 and 222:
Page 223 and 224:
Concessionary Fare
Page 225 and 226:
Page 227 and 228:
Ferry Transport Committee: Evidence
Page 229 and 230:
Page 231 and 232:
Page 233 and 234:
Page 235 and 236:
Confusion over what local authoriti
Page 237 and 238:
Page 239 and 240:
Question 68 Timings of Oyster <stro
Page 241 and 242:
show all

Ticketing and Concessionary Travel on Public Transport - United ...

Create successful ePaper yourself

Delete template?

Save as template?