Ticketing and Concessionary Travel on Public Transport - United ...

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The Transport Committee The Transport Committee is appointed by the House of Commons to examine the expenditure, administration <strong>and</strong> policy of the Department for Transport <strong>and</strong> its associated public bodies. Current membership Mrs Gwyneth Dunwoody MP (Labour, Crewe <strong>and</strong> Nantwich) (Chairman) Mr David Clell<strong>and</strong> MP (Labour, Tyne Bridge) Clive Efford MP (Labour, Eltham) Mrs Louise Ellman MP (Labour/Co-operative, Liverpool Riverside) Mr Philip Hollobone MP (Conservative, Kettering) Mr John Leech MP (Liberal Democrat, Manchester, Withington) Mr Eric Martlew MP (Labour, Carlisle) Mr Lee Scott MP (Conservative, Ilford North) David Simpson MP (Democratic Unionist, Upper Bann) Mr Graham Stringer MP (Labour, Manchester Blackley) Mr David Wilshire MP (Conservative, Spelthorne) Powers The Committee is one of the departmental select committees, the powers of which are set out in House of Commons St<strong>and</strong>ing Orders, principally in SO No 152. These are available on the Internet via www.parliament.uk. Publications The Reports <strong>and</strong> evidence of the Committee are published by The Stationery Office by Order of the House. All publications of the Committee (including press notices) are on the Internet at www.parliament.uk/transcom. Committee staff The current staff of the Committee are Tom Healey (Clerk), Annette Toft (Second Clerk), David Davies (Committee Specialist), Tim Steer (Committee Specialist), Alison Mara (Committee Assistant), Ronnie Jefferson (Secretary), Gaby Henderson (Senior Office Clerk) <strong>and</strong> Laura Kibby (Media Officer). Contacts All correspondence should be addressed to the Clerk of the Transport Committee, House of Commons, 7 Millbank, London SW1P 3JA. The telephone number for general enquiries is 020 7219 6263; the Committee’s email address is transcom@parliament.uk.
Contents Report Page 1 Introduction 3 2 Integrated <strong>Ticketing</strong> 5 The extent of integrated ticketing today 5 National rail 5 Local transport 5 Integrated bus ticketing 6 Integrated ticketing across modes 7 Sale of tickets 8 Integrated ticketing between different geographical areas 9 Government strategy on integrated ticketing 9 Transport Direct 10 3 Smartcard technologies 11 New technologies, new opportunities 11 The Integrated Transport Smartcard Organisation (ITSO) St<strong>and</strong>ard 14 Smartcards in London—Oyster <strong>and</strong> ITSO 16 4 Revenue protection <strong>and</strong> the powers of ticket inspectors 18 Fare evasion—the scale of the problem 18 Ticket gates—not the only solution 19 Staff safety 20 The powers of revenue protection staff 20 The rights of the passenger 22 5 <strong>Concessionary</strong> travel 23 English national concessionary travel scheme 23 The costs <strong>and</strong> funding arrangements 24 Reimbursement of bus operators 26 Extending the scope of concessionary travel 28 List of recommendations 30 Formal Minutes 34 Witnesses 35 List of written evidence 36 List of Reports from the Committee during the current Parliament 38 1
Page 1: House of Commons Transport Committe
Page 5 and 6: 4 5. Smartcards offer a range of ne
Page 7 and 8: 6 Integrated bus ticketing 10. Thro
Page 9 and 10: 8 Long distance coach services are
Page 11 and 12: 10 strategy, including those in the
Page 13 and 14: 12 long-distance rail passengers ma
Page 15 and 16: 14 services have not been put in pl
Page 17 and 18: 16 Oyster on rail services in Londo
Page 19 and 20: 18 4 Revenue protection and
Page 21 and 22: 20 Staff safety 61. Transport staff
Page 23 and 24: 22 66. An integrated ticketing syst
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Page 27 and 28: 26 concession authorities that attr
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Page 31 and 32: 30 List of recommendations Integrat
Page 33 and 34: 32 Concessionary t
Page 35 and 36: 34 Formal Minutes Clive Efford Mrs
Page 37 and 38: 36 List of written evidence 1 Dr Ro
Page 39 and 40: 38 List of Reports from the Committ
Page 41 and 42: Oral evidence Taken before the Tran
Page 43 and 44: 14 November 2007 Mr Chris Austin, M
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Transport Committee: Evidence Ev 13
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14 November 2007 Mr Keith Halstead
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definition of severe disability <st
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about how the data on the smartcard
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things around it. We have got over
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which comes out of the usage of the
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the impact of their behaviour on ot
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5 December 2007 Mr Manuel Cortes, M
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5 December 2007 Mr Manuel Cortes, M
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Mr Harris: I am sorry, I am not goi
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12 December 2007 Mr Tom Harris MP <
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Q464 Chairman: Is Transport Direct
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3.2 Conclusion—Smartcard St<stron
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Integrated Transport Memora
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Lostwithiel to Liskeard Transport C
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Is the legal framework within which
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The Use of Smartcard Technologies I
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Executive Summary Memorand<
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Integration Nationally Transport Co
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— Ensure the confidentiality of d
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7. What appeal mechanisms exist for
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8. Are the rights of passengers <st
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Concessionary Fare
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Introduction Memorand</stro
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4. Does the ITSO System cater for t
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March 2007 1. Summary Transport Com
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9. Do operators of public transport
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Concessionary Fare
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Ferry Transport Committee: Evidence
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Confusion over what local authoriti
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Question 68 Timings of Oyster <stro
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