Ticketing and Concessionary Travel on Public Transport - United ...

Ticketing and Concessionary Travel on Public Transport - United ... Ticketing and Concessionary Travel on Public Transport - United ...

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The Transport Committee The Transport Committee is appointed by the House of Commons to examine the expenditure, administration ong>andong> policy of the Department for Transport ong>andong> its associated public bodies. Current membership Mrs Gwyneth Dunwoody MP (Labour, Crewe ong>andong> Nantwich) (Chairman) Mr David Clellong>andong> MP (Labour, Tyne Bridge) Clive Efford MP (Labour, Eltham) Mrs Louise Ellman MP (Labour/Co-operative, Liverpool Riverside) Mr Philip Hollobone MP (Conservative, Kettering) Mr John Leech MP (Liberal Democrat, Manchester, Withington) Mr Eric Martlew MP (Labour, Carlisle) Mr Lee Scott MP (Conservative, Ilford North) David Simpson MP (Democratic Unionist, Upper Bann) Mr Graham Stringer MP (Labour, Manchester Blackley) Mr David Wilshire MP (Conservative, Spelthorne) Powers The Committee is one of the departmental select committees, the powers of which are set out in House of Commons Stong>andong>ing Orders, principally in SO No 152. These are available on the Internet via www.parliament.uk. Publications The Reports ong>andong> evidence of the Committee are published by The Stationery Office by Order of the House. All publications of the Committee (including press notices) are on the Internet at www.parliament.uk/transcom. Committee staff The current staff of the Committee are Tom Healey (Clerk), Annette Toft (Second Clerk), David Davies (Committee Specialist), Tim Steer (Committee Specialist), Alison Mara (Committee Assistant), Ronnie Jefferson (Secretary), Gaby Henderson (Senior Office Clerk) ong>andong> Laura Kibby (Media Officer). Contacts All correspondence should be addressed to the Clerk of the Transport Committee, House of Commons, 7 Millbank, London SW1P 3JA. The telephone number for general enquiries is 020 7219 6263; the Committee’s email address is transcom@parliament.uk.

Contents Report Page 1 Introduction 3 2 Integrated ong>Ticketingong> 5 The extent of integrated ticketing today 5 National rail 5 Local transport 5 Integrated bus ticketing 6 Integrated ticketing across modes 7 Sale of tickets 8 Integrated ticketing between different geographical areas 9 Government strategy on integrated ticketing 9 Transport Direct 10 3 Smartcard technologies 11 New technologies, new opportunities 11 The Integrated Transport Smartcard Organisation (ITSO) Stong>andong>ard 14 Smartcards in London—Oyster ong>andong> ITSO 16 4 Revenue protection ong>andong> the powers of ticket inspectors 18 Fare evasion—the scale of the problem 18 Ticket gates—not the only solution 19 Staff safety 20 The powers of revenue protection staff 20 The rights of the passenger 22 5 ong>Concessionaryong> travel 23 English national concessionary travel scheme 23 The costs ong>andong> funding arrangements 24 Reimbursement of bus operators 26 Extending the scope of concessionary travel 28 List of recommendations 30 Formal Minutes 34 Witnesses 35 List of written evidence 36 List of Reports from the Committee during the current Parliament 38 1

The <strong>Transport</strong> Committee<br />

The <strong>Transport</strong> Committee is appointed by the House of Comm<strong>on</strong>s to examine<br />

the expenditure, administrati<strong>on</strong> <str<strong>on</strong>g>and</str<strong>on</strong>g> policy of the Department for <strong>Transport</strong> <str<strong>on</strong>g>and</str<strong>on</strong>g><br />

its associated public bodies.<br />

Current membership<br />

Mrs Gwyneth Dunwoody MP (Labour, Crewe <str<strong>on</strong>g>and</str<strong>on</strong>g> Nantwich) (Chairman)<br />

Mr David Clell<str<strong>on</strong>g>and</str<strong>on</strong>g> MP (Labour, Tyne Bridge)<br />

Clive Efford MP (Labour, Eltham)<br />

Mrs Louise Ellman MP (Labour/Co-operative, Liverpool Riverside)<br />

Mr Philip Hollob<strong>on</strong>e MP (C<strong>on</strong>servative, Kettering)<br />

Mr John Leech MP (Liberal Democrat, Manchester, Withingt<strong>on</strong>)<br />

Mr Eric Martlew MP (Labour, Carlisle)<br />

Mr Lee Scott MP (C<strong>on</strong>servative, Ilford North)<br />

David Simps<strong>on</strong> MP (Democratic Uni<strong>on</strong>ist, Upper Bann)<br />

Mr Graham Stringer MP (Labour, Manchester Blackley)<br />

Mr David Wilshire MP (C<strong>on</strong>servative, Spelthorne)<br />

Powers<br />

The Committee is <strong>on</strong>e of the departmental select committees, the powers of<br />

which are set out in House of Comm<strong>on</strong>s St<str<strong>on</strong>g>and</str<strong>on</strong>g>ing Orders, principally in SO No<br />

152. These are available <strong>on</strong> the Internet via www.parliament.uk.<br />

<strong>Public</strong>ati<strong>on</strong>s<br />

The Reports <str<strong>on</strong>g>and</str<strong>on</strong>g> evidence of the Committee are published by The Stati<strong>on</strong>ery<br />

Office by Order of the House. All publicati<strong>on</strong>s of the Committee (including press<br />

notices) are <strong>on</strong> the Internet at www.parliament.uk/transcom.<br />

Committee staff<br />

The current staff of the Committee are Tom Healey (Clerk), Annette Toft (Sec<strong>on</strong>d<br />

Clerk), David Davies (Committee Specialist), Tim Steer (Committee Specialist),<br />

Alis<strong>on</strong> Mara (Committee Assistant), R<strong>on</strong>nie Jeffers<strong>on</strong> (Secretary), Gaby<br />

Henders<strong>on</strong> (Senior Office Clerk) <str<strong>on</strong>g>and</str<strong>on</strong>g> Laura Kibby (Media Officer).<br />

C<strong>on</strong>tacts<br />

All corresp<strong>on</strong>dence should be addressed to the Clerk of the <strong>Transport</strong><br />

Committee, House of Comm<strong>on</strong>s, 7 Millbank, L<strong>on</strong>d<strong>on</strong> SW1P 3JA. The teleph<strong>on</strong>e<br />

number for general enquiries is 020 7219 6263; the Committee’s email address is<br />

transcom@parliament.uk.

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