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www.raileurope.co.uk/trade

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Creating bookings<br />

To create a booking, please see an example of the <strong>co</strong>mmands needed and their purpose.<br />

Commands Purpose<br />

R/AN20APRFRPLYFRNIC This brings up the availability as follows:<br />

R/AN Date Origin Destination<br />

R/RFAG Received field<br />

R/NM1Traveller/AMR Name field<br />

R/AP02072745468 Telephone field (text may be inputted in this field, such<br />

as agents initials…)<br />

R/FPCA Form of payment<br />

R/SS1AP2!4G0 Booking: 1pax / class AP / line 2 / with a seat<br />

R/RMH- Add a <strong>co</strong>mment line<br />

R/ER End & Retrieve.<br />

Confirms booking and provides a TTL (Ticketing time<br />

limit) and PNR booking reference<br />

Segments showing SS (Segment Sold) now HK (Have<br />

Confirmed)<br />

R/IG Ignore - this ends the present transaction so that you<br />

may start another<br />

*The above <strong>co</strong>mmands are mandatory to create a booking.<br />

� All trains have a booking class as well as an individual passenger type. The booking class is selected<br />

from availability and the passenger type is used when fare quoting or issuing.<br />

� Refer to the relevant fare sheet for full details of fares, booking <strong>co</strong>des and passenger types.<br />

� If more than 1 passenger is travelling, different passenger types (example: an adult and a child) can<br />

be booked together as long as they are in the same booking class. The passenger type for each<br />

passenger then needs to be specified when pricing.<br />

Adding and deleting name fields.<br />

Name fields To add names To delete names Command<br />

1 Surname R/NMSMITH/A Delete Surname R/XEN1<br />

3 same surnames R/NM3SMITH/A/B/C Delete A & B SMITH R/XEN1,2<br />

2 different surnames R/NMSMITH/A!-JONES/B Delete B JONES R/XEN2<br />

RIT R/NMI/3SMITH Delete 1 name R/NU1/I/2SMITH<br />

Group R/NMG/24GROUP NAME Delete 4 names R/NU4/G/20GROUP<br />

Adding Eurostar, Thalys Frequent Traveller and SNCF Grand Voyageur Card details.<br />

To ensure Eurostar, Thalys and SNCF points are credited on frequent cardholders ac<strong>co</strong>unts, the<br />

card number must be added for every booking you make for them.<br />

This must be done before you issue the tickets.<br />

To add the card number, use the following entry.<br />

R//FID/C- Card number Example: R//FID/C- 30840601029025950<br />

<strong>www</strong>.<strong>raileurope</strong>.<strong>co</strong>.<strong>uk</strong>/<strong>trade</strong>

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