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Neilson Beachclubs 2013 - Travel Club Elite

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Meet<br />

Great<br />

the<br />

for...<br />

<strong>Neilson</strong> team<br />

As anyone who’s experienced a <strong>Neilson</strong> holiday will tell<br />

you, it’s our staff that make your holiday so special. Our<br />

managers, activity staff, chefs, waiters and nannies all<br />

work hard to ensure you have a fantastic holiday.<br />

Working together<br />

One thing is for sure – from the moment<br />

you contact us to book your holiday, to<br />

waving farewell at the airport, you’ll find<br />

we’re all working together to make your<br />

holiday perfect.<br />

Passionate and friendly<br />

Our staff are a unique bunch whose<br />

smile is biggest when they see people<br />

like you discovering a new activity or<br />

skill. That’s not just their job, that’s what<br />

they love. Hand-picked, our expert team<br />

are living the life they love and we think<br />

it really shows, not only in all that they<br />

do on a boat, in the saddle or making<br />

sure your glass is always full, but also in<br />

their attitude and approach to help you<br />

live your holiday dream.<br />

Local expertise<br />

You won’t just be meeting British<br />

members of the <strong>Neilson</strong> team, as part of<br />

our commitment to sustainable tourism;<br />

we employ local people wherever<br />

possible to work alongside our UK staff.<br />

The best service<br />

Our passion for all activities means we<br />

want you to have the best holiday ever.<br />

Just call our team of sailors,<br />

windsurfers, wakeboarders and<br />

sunbathers here in Brighton for any help<br />

you need as you plan your holiday - they<br />

have an enormous wealth of knowledge<br />

about all of our resorts and love our<br />

activities as much as you do.<br />

Your views are essential<br />

Every year we ask you for some honest<br />

and frank feedback on your holiday<br />

experience and our team, it’s the only<br />

way we can make it better than it is<br />

already. The feedback we receive<br />

continues to be impressive:<br />

You gave our activity staff an impressive<br />

rating of 92% which means that the<br />

majority of you thought they were<br />

excellent or very good, while our<br />

childcare team scored an equally<br />

fantastic 91%.<br />

(Customers ratings from May-August<br />

2012)<br />

13

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