The Consumer Action Handbook
The Consumer Action Handbook
The Consumer Action Handbook
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Toll free: 1-800-523-9100 (life<br />
customer service)<br />
Columbia Gas of Ohio<br />
P.O. Box 117<br />
Columbus, OH 43216-0117<br />
Toll free: 1-800-344-4077<br />
TDD/TTY: 1-977-460-2443<br />
Fax: 614-450-5502<br />
www.columbiagasohio.com<br />
<strong>The</strong> Columbia House<br />
Company<br />
1400 N. Fruitridge Avenue<br />
Terre Haute, IN 47811<br />
Toll free: 1-800-457-0500 (music)<br />
Toll free: 1-800-457-0866 (videos)<br />
Toll free: 1-800-562-5830 (CDrom)<br />
Toll free: 1-800-965-9665 (audiobook)<br />
www.columbiahouse.com<br />
Combe Incorporated<br />
Teresa Infantino, Executive Vice<br />
President<br />
1101 Westchester Avenue<br />
White Plains, NY 10604-3503<br />
914-694-5454<br />
Toll free: 1-800-431-2610 (consumer<br />
affairs)<br />
Toll free: 1-800-873-7400 (product<br />
questions)<br />
Fax: 914-694-6320<br />
Compaq Computer<br />
Corporation<br />
P.O. Box 692000<br />
Houston, TX 77269<br />
281-370-0670<br />
Toll free: 1-800-852-6672 (technical<br />
support)<br />
Toll free: 1-800-345-1518 (product<br />
information)<br />
Fax: 970-282-9225<br />
www.compaq.com<br />
Computer Associates<br />
P.O. Box 3391<br />
Tulsa, OK 74101-3391<br />
918-838-7638<br />
405-947-5600 (Oklahoma City)<br />
Toll free: 1-800-722-9095<br />
Fax: 918-836-5918<br />
E-mail:<br />
TLH@dreyersoftware.com<br />
www.dreyersoftware.com<br />
Corporate <strong>Consumer</strong> Contacts<br />
ConAgra Frozen Foods<br />
<strong>Consumer</strong> Affairs<br />
P.O. Box 3768<br />
Omaha, NE 68103-0768<br />
402-595-6000<br />
Toll free: 1-800-722-1344<br />
Fax: 402-595-7880<br />
E-mail:<br />
cffcr@conagrafrozen.com<br />
www.conagra.com<br />
ConAgra Grocery<br />
Products Company<br />
P.O. Box 4800<br />
Fullerton, CA 92833<br />
714-680-1431<br />
Congoleum Corp.<br />
Brian Quigley, Director of<br />
<strong>Consumer</strong> Affairs<br />
3705 Quakerbridge Rd, Suite 211<br />
Mercerville, NJ 08619<br />
609-584-3610<br />
Toll free: 1-800-274-3266<br />
Fax: 609-584-3521<br />
www.congoleum.com<br />
Consolidated Stores Corp.<br />
Customer Relations<br />
300 Phillipi Road<br />
PO Box 28512<br />
Columbus, OH 43228-0512<br />
614-278-6800<br />
Toll free: 1-800-877-1253<br />
E-mail: talk2us@cnstores.com<br />
www.cnstores.com<br />
<strong>Consumer</strong> Credit<br />
Counseling Service of<br />
Greater Washington, Inc.<br />
15847 Crabbs Branch Way<br />
Rockville, MD 20855<br />
301-590-1010<br />
Toll free: 1-800-747-4222<br />
E-mail: info@cccsdc.org<br />
www.cccsdc.org<br />
Continental Airlines, Inc.<br />
P.O. Box 4607-HQ SCR<br />
Houston, TX 77210-4607<br />
Toll free: 1-800-932-2732<br />
E-mail: custo@coair.com<br />
Continental/General Tire,<br />
Inc.<br />
Ron Forsyth, National Manager<br />
- Product Services<br />
<strong>Consumer</strong> Relations<br />
1800 Continental Blvd.<br />
Charlotte, NC 28273<br />
Toll free: 1-800-847-3349<br />
Fax: 1-888-TIREFAX (847-3329)<br />
E-mail: tirefix@gentire.com<br />
www.contigentire.com<br />
Converse, Inc.<br />
Customer Service Group<br />
One Fordham Road<br />
North Reading, MA 01864-2680<br />
Toll free: 1-800-428-CONS (2667)<br />
Fax: 508-664-7440<br />
www.converse.com<br />
Conwood Company, L.P.<br />
813 Ridge Lake Blvd.<br />
Memphis, TN 38120<br />
901-761-2050<br />
901-767-1302<br />
Toll free: 1-800-238-5990<br />
Coors Brewing Co.<br />
Toni Houck, Group Manager,<br />
<strong>Consumer</strong> Relations<br />
311 10th Street - NH475<br />
Golden, CO 80401<br />
303-279-6565<br />
Toll free: 1-800-642-6116<br />
Fax: 303-277-5415<br />
Corel Corporation<br />
1600 Carling Avenue<br />
Ottawa, ON K1Z 8R7 CANADA<br />
Toll free: 1-800-772-6735<br />
(Buffalo, NY)<br />
Toll free: 1-877-422-6735<br />
Fax: 613-728-0826, ext. 3080 (fax<br />
back); 613-761-9176 (customer<br />
service)<br />
E-mail: custserv@corel.com<br />
Craftmatic Organization,<br />
Inc.<br />
2500 Interplex Drive<br />
Trevose, PA 19053-6998<br />
215-639-1310<br />
Toll free: 1-800-677-8200 (service)<br />
Toll free: 1-800-828-1033 (consumer<br />
affairs)<br />
Fax: 215-639-9941<br />
Creative Labs<br />
1523 Cimarron Plaza<br />
Stillwater, OK 74075<br />
405-742-6622 or 6655<br />
405-742-2160 (NT+052 users)<br />
Toll free: 1-800-998-5227<br />
42 Member of the Society of <strong>Consumer</strong> Affairs Professionals in Business, see page 34.
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