The Consumer Action Handbook
The Consumer Action Handbook
The Consumer Action Handbook
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American Airlines, Inc.<br />
P.O. Box 619612 MD 2400<br />
Fort Worth, TX 75261-9612<br />
817-967-2000<br />
817-967-4162<br />
Fax: 817-967-4162<br />
American Automobile<br />
Association<br />
Manager<br />
Mailspace 61<br />
1000 AAA Drive<br />
Heathrow, FL 32746<br />
American Express Co.<br />
Peggy Haney, Vice President<br />
777 American Express Way<br />
Ft. Lauderdale, FL 33333<br />
Toll free: 1-800-528-4800 (green<br />
card inquiries)<br />
Toll free: 1-800-327-2177 (gold<br />
card inquiries)<br />
Toll free: 1-800-525-3355 (platinum<br />
card inquiries)<br />
www.americanexpress.com<br />
American Family<br />
Publishers<br />
P.O. Box 62000<br />
Tampa, FL 33662-2000<br />
Toll free: 1-800-AFP-2400<br />
American Greetings Corp.<br />
Sue Holiday, <strong>Consumer</strong><br />
Correspondent<br />
One American Road<br />
Cleveland, OH 44144<br />
216-252-7300, ext. 1281<br />
Toll free: 1-800-777-4891<br />
E-mail: sue.holiday@amgreetings.comwww.corporate.americangreetings.com<br />
American Home Products<br />
Corp.<br />
5 Giralda Farms<br />
Madison, NJ 07940<br />
973-660-5000<br />
Toll free: 1-800-322-3129<br />
www.ahp.com<br />
American Standard, Inc.<br />
Ronald Fojtlin, Manager<br />
P.O. Box 6820<br />
Piscataway, NJ 08855-6820<br />
Toll free: 1-800-223-0068<br />
Fax: 732-980-6170<br />
36<br />
Corporate <strong>Consumer</strong> Contacts<br />
American Stores Co<br />
See: OSCO Drugs, Subsidiary<br />
of American Stores<br />
Ameritech<br />
225 West Randolph St., Room<br />
30-D<br />
Chicago, IL 60606<br />
312-722-9411<br />
Toll free: 1-800-244-4444 (customers<br />
only)<br />
Toll free: 1-800-451-2761<br />
www.ameritech.com<br />
Amgen, Inc.<br />
One Amgen Center Drive<br />
Thousand Oaks, CA 91320<br />
805-447-1000<br />
Fax: 805-447-1010<br />
Toll free: 1-800-28-AMGEN<br />
www.amgen.com<br />
Amway Corporation<br />
Customer Service<br />
North American Business<br />
Region<br />
7575 East Fulton Road<br />
Ada, MI 49355<br />
Toll free: 1-800-544-7167<br />
TDD toll free: 1-800-548-3878<br />
www.amway.com<br />
Andersen Windows, Inc.<br />
Window Care Call Center<br />
100 Fourth Avenue North<br />
Bayport, MN 55003<br />
651-430-5150<br />
Toll free: 1- 888-888-7020<br />
Fax: 651-430-5827<br />
www.andersenwindows.com<br />
Anheuser-Busch, Inc.<br />
Rosann Klaesner, Manager,<br />
Customer Call Center<br />
Marketing<br />
One Busch Place<br />
St. Louis, MO 63118<br />
314-552-1305<br />
314-552-1311<br />
Toll free: 1-800-342-5283<br />
Fax: 314-552-1311<br />
E-mail:<br />
rosann.klaesner@anheuserbusch.com<br />
www.budweiser.com<br />
Aon Innovative Services<br />
Joy A. Arnold, Call Center<br />
Member of the Society of <strong>Consumer</strong> Affairs<br />
Professionals in Business, see page 34.<br />
Manager<br />
13922 Denver West Parkway<br />
Golden, CO 80020<br />
303-271-2336<br />
E-mail: j.arnold@innovativeservices.com<br />
www.aon.com<br />
Aon Corporation<br />
John Roskopf, Vice President<br />
Financial Relations<br />
123 North Wacker Drive<br />
Chicago, IL 60606<br />
312-701-3000<br />
312-701-3983<br />
Fax: 312-701-3793<br />
www.aon.com<br />
Apollo<br />
See: ACCO Brands, Inc.<br />
Apple Computer, Inc.<br />
One Infinite Loop<br />
Cupertino, CA 95014<br />
Toll free: 1-800-538-9696 (dealer<br />
information)<br />
Toll free: 1-800-767-2775 (tech<br />
assistance)<br />
Toll free: 1-800-646-7582 (per<br />
incident tech support)<br />
www.apple.com<br />
Appleseeps<br />
30 Tozer Road<br />
Beverly, MA 01915<br />
978-922-2040<br />
Toll free: 1-800-767-6666<br />
www.appleseeps.com<br />
Arizona Mail Order<br />
3740 East 34th Street<br />
Tucson, AZ 85713<br />
520-748-8600<br />
Fax: 520-750-6755<br />
www.oldpueblotraders.com<br />
Armour Swift Eckrich<br />
2001 Butterfield Road<br />
Downers Grove, IL 60515<br />
630-512-1000<br />
Toll free: 1-800-325-7424 (Eckrich<br />
nutrition)<br />
Fax: 630-512-1124<br />
Armstrong World<br />
Industries, Inc.<br />
Rita Battles, Manager,<br />
Customer Service<br />
P.O. Box 3001<br />
Provided financial support for the publication<br />
of the <strong>Consumer</strong> <strong>Action</strong> <strong>Handbook</strong>.
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