Journal of Computers - Academy Publisher

JOURNAL OF COMPUTERS, VOL. 6, NO. 9, SEPTEMBER 2011 1809
competitive conditions between the services sectors are
not mature. There exist many unequal competitive
phenomena, lacking standardized competitive behavior in
information services departments. Furthermore, IT
services agencies themselves do not establish a sound
internal operation mechanism.
B. Micro Aspects
(a) Lacking the Advanced Technology Management
Personnel of Modern IT Services
The rapid development of IT services industry depends
on high-quality technical personnel and management
personnel. This is a knowledge-intensive industry.
Although there are a large number of qualified personnel,
some of which is very excellent, generally speaking, the
quality is universally low. The reason for this
phenomenon is duo to the rapid expansion of China’s IT
services market and the market is still in its infancy with
a serious shortage of supply of professionals, (especially
lacking the senior personnel of market management and
international management.) Moreover, the staff currently
has no unified system of accreditation and assessment
with the uneven quality. There universally exists the
phenomenon that expertise is obvious, but they lack the
awareness and experience of the modern of consultation.
At the same time, many excellent personnel of
information services flows to developed countries and
domestic foreign-funded enterprises, especially high-level
brain drain is serious.
(b) Information Products and Service Standards Are
Not Unified, Producer Services and Information Value-
Added Services Expecting Further Development
It is difficult to form a united definition to the standard
that information services software products provided by
IT services industry to intangible products, producing the
result that there are no uniform rules and standards in the
products and services provided by IT service in our
country. But, with the development of IT, the productive
services raise the requirements of standardization and
specialization, the degree of outside gradually increasing.
At the same time, with the “services” of manufacturing
industry and the adjustment of profit nodes in industrial
chain, the world’s manufacturing industry is conducting a
big strategic shift to China, causing the growing demand
for the information services of production and value
added services.
(c) Information Language Not Compatible with
Technology
That information technology is not compatible with the
language makes all the system difficult to communicate
and link, resulting in language barriers between systems.
Duplication of existing databases and separation from the
market demand is mainly due to the reason that many
information industry sectors haven’t implemented the
national standards and international standards, causing
irregular organization of information resources and
seriously hindering the progress of information industry
and network.
(d) Poor Information Resources and Poor Service
Chinese information in China’s online is too small and
the information resources are poor so that it is difficult to
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meet the needs of many customers. Many information
technology services agencies have financial problem,
most of which only conduct a simple collection and
accumulation and don’t deeply analyze or evaluate the
information. So, the short-term behavior of research leads
to the poor information services.
(e) Insufficient Capacity of Independent Innovation
At present, the innovation capacity China’s
information service enterprise has been considerably
improved, but there is still a big gap compared to
developed countries, which is mainly reflected in the
inadequate innovation capacity such as core technology,
business development, products development technology
and service model. Because of the basic institutions and
core technology lying in the hands of international
companies, controlled by others in core technology; due
to inadequate protection of business ideas in the
innovation of the service model, the copying
phenomenon of information services being universally
serious; difficult to grasp customer needs in business
innovation, making few original innovation of
information service products, the most being imitation
and lead innovation; the homogenization phenomenon of
business and application being serious in products
development.
VI. RELATED COUNTERMEASURES ON CHINA’S
DEVELOPMENT OF MODERN IT SERVICES
INDUSTRY
A. Macro Aspects
(a) Optimize the Policy Environment of Information
Services Development, Further Improving the Legal
System
Some key areas of China’s IT services are still in the
early stages of development. The information industry
must rely on the state’s information policy and the
corresponding legal protection and need the strong
support of government and the society. Government
departments should improve the legislative and legal
system of IT services. The first is to make and improve
the legislative and legal system closely related to IT
services industry such as “Information Services
Management Ordinance”, “Information Law”, “database
revitalization Law”, “Government Information Resources
Management Regulations”, and software standards,
information standards, network technology standards and
those related to IT standards and regulations of IT
services market. The second is to make the public law of
government information. Because of no reliable law,
there are the contradictory relationships between
information resource sharing and safety security, the
public law of government development and use of no
confidential information resources. The last is to build
and improve the related market-oriented industrial policy,
optimizing the external environment of IT services
development such as financial, fiscal and tax policy.
(b) To Further Establish and Improve a Strong
Administration of Information Technology Services