2DRx SOP - LloydsPharmacy

A5 Customer Record Card for Pharmacy Files (pipcode 607-4223)
When a customer hands you their repeatable prescription and batch issue forms, you need
to file them in store. To help you to do this you should use the A5 Customer Record Card.
To complete the card you need to follow these steps:
• Attach bag sticker to the card to identify the customer.
• Space has been provided for you to record the date of first dispensing, the number
of batch issues and the expiry date of the repeatable prescription.
• It is of particular importance that you record whether or not the batch issues are
retained in the pharmacy as this is crucial to the accurate filing of the customer’s
information.
• Use the tables provided to keep a record of the batch issue items dispensed. Space
has been provided for you to record any PRN (when required) items on the
customer’s batch issues.
• Use the back of the card to make any notes that you feel are appropriate to the
customer’s dispensing record.
Both the A6 & A5 Customer Record Cards are packed together in outers of 50 of each
card. Additional stock can be ordered from Centurion Warehouse using the pipcode 607-
4223.
2DRx Standard Operation Procedure July 2011 Page 54