2DRx SOP - LloydsPharmacy

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If as a result of the review any changes to the SOP are deemed necessary, these must be approved by the Superintendent’s Office. For any changes to the SOP an application must be submitted, in writing, explaining the changes deemed necessary and the reasoning behind these changes. The application should be sent by external post to the Superintendent’s Office at Sapphire Court. 2DRx Standard Operation Procedure July 2011 Page 44
What Does Repeat Dispensing Mean to Me? Once a repeatable prescription has been issued, customers taking part must obtain the entire period of treatment included on their prescriptions from the same pharmacy. It is essential that your pharmacy is fully prepared and able to provide a professional repeat dispensing service from the outset. Up to 80% of the prescriptions dispensed within Lloydspharmacy are repeats. By ensuring your repeat dispensing service is at a high and consistent level you will effectively guarantee this business for up to the next twelve months. Conversely if you are not ready when repeatable prescriptions are issued you may potentially lose many of your existing customers to your competitors. If your competitors offer an adequate service over the next year it will be extremely difficult to win back this lost custom. The use of repeat dispensing by customers is voluntary and with agreement with their prescriber, customers can choose to use their existing method of obtaining repeat prescriptions or repeat dispensing. Due to the exchange of information about medication between the prescriber and the pharmacy, the customer must give consent before participating in this service. This safeguards the customer’s information and complies with current guidelines on data protection. The customer’s agreement is recorded on the appropriate form produced by the Department of Health, with one copy stored at the surgery and one copy given to the customer. Repeat dispensing is a fantastic opportunity and participation in the scheme will help you achieve items budget and grow your market share. Before providing the Repeat Dispensing service the pharmacist on duty must have completed the relevant training e.g. the WCPPE pack - Repeat Dispensing. 2DRx Standard Operation Procedure July 2011 Page 45
Page 1 and 2: 2DRx Standard Operating Procedure T
Page 3 and 4: Refer to pharmacist Return Rx to su
Page 5 and 6: Return to prescriber No Legal requi
Page 7 and 8: 2DRx Standard Operation Procedure J
Page 9 and 10: Associated Risks The prescription m
Page 11 and 12: Pharmaceutical Assessment Objective
Page 13 and 14: Interventions and Problem Solving (
Page 15 and 16: Interventions and Problem Solving O
Page 17 and 18: Follow Owings SOP No Picking With r
Page 19 and 20: Obtain copy of P.I.L if not availab
Page 21: Detach customer copy when prescript
Page 24 and 25: Owings for Schedule 2 and 3 Control
Page 26 and 27: Associated Risks The picking proces
Page 28 and 29: The electronic endorser must be use
Page 30 and 31: Accuracy Check (1) If the prescript
Page 32 and 33: Accuracy Check Objectives This SOP
Page 34 and 35: Bagging Up Place items in bag, coun
Page 36 and 37: Bagging Up Objectives This SOP is d
Page 38 and 39: Refer to pharmacist if appropriate
Page 40 and 41: Associated Risks Ensure the custome
Page 42 and 43: Process manually in CoMPaSS 2DRx -
Page 46 and 47: Accepting a Repeatable Prescription
Page 48 and 49: Processing a Repeatable Prescriptio
Page 50 and 51: • If a customer’s prescription
Page 52 and 53: • The pharmacy / dispensary staff
Page 54 and 55: A5 Customer Record Card for Pharmac
Page 56 and 57: Support Materials From Centurion Pa
Page 58: 2DRx Procedures Employee Declaratio

2DRx SOP - LloydsPharmacy

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