2DRx SOP - LloydsPharmacy
2DRx SOP - LloydsPharmacy
2DRx SOP - LloydsPharmacy
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Refer to pharmacist if<br />
appropriate<br />
Advise customer to collect owed<br />
medication within 2 months or within<br />
28 days of the appropriate date on the<br />
prescription for CD’s<br />
Record any clinically<br />
significant advice or<br />
referral made on<br />
Intervention &<br />
Referral form and<br />
annotate CoMPaSS<br />
Refer to pharmacist if<br />
appropriate<br />
Yes<br />
Is<br />
further advice<br />
to customer<br />
required ?<br />
No<br />
Prescription Transfer (IPSS)<br />
No<br />
Yes<br />
No<br />
Completed Prescription<br />
Confirm customer’s name<br />
Is customer /<br />
representative over 16?<br />
Ask customer / representative for<br />
address and cross check against<br />
bag label & prescription<br />
<strong>2DRx</strong> Standard Operation Procedure July 2011 Page 38<br />
Yes<br />
Retrieve prescription from A-Z<br />
file and locate bagged medication<br />
Is<br />
there an owing on<br />
the Rx?<br />
No<br />
Respond to note / label on bag or<br />
prescription if appropriate, e.g.<br />
fridge, CD<br />
Ask if customer<br />
has had medication<br />
before?<br />
Yes<br />
Check prescription is completed<br />
(including appropriate signature for<br />
schedule 2 or 3 CD collection).<br />
Transfer to customer or<br />
representative<br />
Ensure appropriate register entry is<br />
made (i.e. CD register)<br />
Ensure any<br />
prescriptions for<br />
schedule 2,3 and 4<br />
CD(s) are still<br />
valid – within 28<br />
day expiry