2DRx SOP - LloydsPharmacy
2DRx SOP - LloydsPharmacy
2DRx SOP - LloydsPharmacy
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Record any clinically<br />
significant advice or<br />
referral made on<br />
Intervention &<br />
Referral form and<br />
annotate CoMPaSS<br />
Refer to pharmacist if<br />
appropriate<br />
Accept appropriate number of<br />
charges if applicable. Enter<br />
amount on back of prescription<br />
Advise customer to collect owed<br />
medication within 2 months or within 28<br />
days of the appropriate date on the<br />
prescription for CD’s<br />
Refer to pharmacist if<br />
appropriate<br />
Yes<br />
Is further<br />
advice<br />
to customer<br />
required?<br />
No<br />
Prescription Transfer<br />
No<br />
To pay?<br />
No<br />
Completed prescription<br />
Is customer /<br />
representative<br />
over 16?<br />
Confirm address with customer /<br />
representative and cross check<br />
against bag label & prescription<br />
<strong>2DRx</strong> Standard Operation Procedure July 2011 Page 37<br />
Yes<br />
Confirm customer’s name<br />
Yes<br />
Is<br />
there an<br />
owing on the<br />
Rx?<br />
No<br />
Respond to note / label on bag if<br />
appropriate, e.g. fridge<br />
Ask<br />
if customer has<br />
had medication<br />
before?<br />
Yes<br />
Remove prescription from bag and<br />
check prescription is completed<br />
(including appropriate signature for<br />
schedule 2 or 3 CD collection).<br />
Transfer to customer or representative<br />
Ensure appropriate register entry is<br />
made (i.e. CD register)<br />
Ensure any<br />
prescriptions for<br />
schedule 2,3 and 4<br />
CD(s) are still<br />
valid – within 28<br />
day expiry