2DRx SOP - LloydsPharmacy

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Bagging Up Objectives This SOP is designed to ensure that dispensed prescriptions are bagged up accurately before being transferred to the customer. This SOP will: • Ensure the correct products are placed in the prescription bag • The completed prescription bag is stored in the correct location • Any split packs, bulk packs of medication remaining after the dispensing process are returned to the appropriate area Scope This SOP will cover all NHS and private prescriptions that are dispensed but not prescriptions that are to be dispensed for monitored dosage systems such as MDS or CDS. Responsibility Members of staff responsible for this process should be listed in the Record of Competence. Only those members of staff listed are to be considered competent to carry out this procedure. No other member of staff should be asked to carry out any part of this process. Review The SOP will be reviewed annually, when there are any changes to legislation affecting the process, or in the event of any change of staff, or any increase or decrease in the competence level of the staff. The SOP should also be reviewed following a critical incident. The responsibility for reviewing the SOP rests with the Pharmacy Manager (Pharmacist), or in their absence, the Pharmacist or Pharmacy Manager (non-Pharmacist). In the absence of these members of staff, the Area Manager will be responsible for review. If as a result of the review any changes to the SOP are deemed necessary, these must be approved by the Superintendent’s Department. For any changes to the SOP an application must be submitted, in writing, explaining in detail the changes deemed necessary and the reasoning behind these changes. The application should be sent by post to the Superintendent’s Department, at Sapphire Court. Associated Risks Care must be taken when bagging up medication to ensure only the products associated with the relevant prescription are placed in the bag. Any split/bulk packs remaining must be clearly segregated. A separate bag must be used for each individual patient 2DRx Standard Operation Procedure July 2011 Page 36
Record any clinically significant advice or referral made on Intervention & Referral form and annotate CoMPaSS Refer to pharmacist if appropriate Accept appropriate number of charges if applicable. Enter amount on back of prescription Advise customer to collect owed medication within 2 months or within 28 days of the appropriate date on the prescription for CD’s Refer to pharmacist if appropriate Yes Is further advice to customer required? No Prescription Transfer No To pay? No Completed prescription Is customer / representative over 16? Confirm address with customer / representative and cross check against bag label & prescription 2DRx Standard Operation Procedure July 2011 Page 37 Yes Confirm customer’s name Yes Is there an owing on the Rx? No Respond to note / label on bag if appropriate, e.g. fridge Ask if customer has had medication before? Yes Remove prescription from bag and check prescription is completed (including appropriate signature for schedule 2 or 3 CD collection). Transfer to customer or representative Ensure appropriate register entry is made (i.e. CD register) Ensure any prescriptions for schedule 2,3 and 4 CD(s) are still valid – within 28 day expiry
Page 1 and 2: 2DRx Standard Operating Procedure T
Page 3 and 4: Refer to pharmacist Return Rx to su
Page 5 and 6: Return to prescriber No Legal requi
Page 7 and 8: 2DRx Standard Operation Procedure J
Page 9 and 10: Associated Risks The prescription m
Page 11 and 12: Pharmaceutical Assessment Objective
Page 13 and 14: Interventions and Problem Solving (
Page 15 and 16: Interventions and Problem Solving O
Page 17 and 18: Follow Owings SOP No Picking With r
Page 19 and 20: Obtain copy of P.I.L if not availab
Page 21: Detach customer copy when prescript
Page 24 and 25: Owings for Schedule 2 and 3 Control
Page 26 and 27: Associated Risks The picking proces
Page 28 and 29: The electronic endorser must be use
Page 30 and 31: Accuracy Check (1) If the prescript
Page 32 and 33: Accuracy Check Objectives This SOP
Page 34 and 35: Bagging Up Place items in bag, coun
Page 38 and 39: Refer to pharmacist if appropriate
Page 40 and 41: Associated Risks Ensure the custome
Page 42 and 43: Process manually in CoMPaSS 2DRx -
Page 44 and 45: If as a result of the review any ch
Page 46 and 47: Accepting a Repeatable Prescription
Page 48 and 49: Processing a Repeatable Prescriptio
Page 50 and 51: • If a customer’s prescription
Page 52 and 53: • The pharmacy / dispensary staff
Page 54 and 55: A5 Customer Record Card for Pharmac
Page 56 and 57: Support Materials From Centurion Pa
Page 58: 2DRx Procedures Employee Declaratio

2DRx SOP - LloydsPharmacy

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