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2DRx SOP - LloydsPharmacy

2DRx SOP - LloydsPharmacy

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Refer to<br />

pharmacist<br />

Return Rx to<br />

surgery<br />

Refer to<br />

pharmacist<br />

Wrong prescription<br />

given to customer<br />

by surgery<br />

Not signed<br />

<strong>2DRx</strong> Prescription Reception<br />

Check name,<br />

address, postcode and<br />

DOB of customer<br />

Correct details<br />

Verify Doctor<br />

has signed the<br />

prescription<br />

Advise of estimated<br />

waiting time<br />

Annotate prescriptions<br />

for time and Waiting (W)<br />

or Calling Back (CB)<br />

Annotate number of forms<br />

i.e. 1/2,<br />

2/2<br />

Place prescription(s) in<br />

appropriate coloured<br />

basket and add to<br />

dispensing queue<br />

Old address<br />

or surname<br />

Wrong name or<br />

address<br />

Change name<br />

or address<br />

<strong>2DRx</strong> Standard Operation Procedure July 2011 Page 3

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