2DRx SOP - LloydsPharmacy

Handy Hints
Ensure a self check is carried out to check the correct patient CoMPaSS records have been
selected and contain the same details as those on the prescription.
If a product does not have a dm+d code then the item will have to be manually entered.
The expiry date should be added where indicated.
If bulk packs are split, these should be clearly marked with a cross and should stay with the
dispensed item until the final accuracy check is completed.
Bulk packs of liquid medication should have the date of opening marked on the container.
Labels should be removed from the printer promptly.
A 5ml spoon or oral dosing syringe should be provided where appropriate.
Where possible, identify a specific area for dispensing where you are unlikely to be
disturbed.
Labels should, where possible, be placed on the clear area of calendar packs marked ‘Please
affix dispensing label here’.
In your particular pharmacy are labels placed on the box, or on the item for creams, drops,
etc.?
Are multiple packs labelled ‘1 of 3’, etc or are they packaged in one container?
How are large quantities split? 100 tablets in one container or 28, 28, 28, 16?
Do you cut calendar packs, or dispense quantities rounded to the nearest calendar pack?
Be alert to similar packaging used by Generic manufacturers. These can be highlighted using
Caution Stickers.
Consider using Caution Stickers to highlight ‘high risk’ medicines e.g. Methotrexate,
Warfarin, oral antidiabetic drugs. Perhaps consider a separate storage area for these drugs.
If the prescribed medication is to be ordered consideration should be given to obtaining the
customer’s telephone number to advise of successful delivery.
The ‘Dispensed By’ box must be initialled by the person dispensing the medication.
If you do not have a PIL with a pack of medication or have dispensed the PIL to another
patient you can obtain further supplies through CoMPaSS, direct from the manufacturers or
from www.medicines.org. Alternatively you can contact the Professional Standards Team in
the Superintendent’s Dept on 02476 625454, option 1 to request a copy to be forwarded to
your pharmacy. (Note: not all PILs are available via this route.)
2DRx Standard Operation Procedure July 2011 Page 27