2DRx SOP - LloydsPharmacy

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2DRx Standard Operation Procedure July 2011 Page 20
Detach customer copy when prescription is collected Place bag in storage location Locate storage location. Annotate location. Place prescription in A-Z file. Attach full owing slip to prescription Calling back Waiting Give to customer with any remaining items on prescription Confirm estimated date and time of availability Advise customer to collect owed medication within 2 months or within 28 days of the appropriate date on the prescription for CD’s Issue items dispensed Customer copy Owings (1) (IPSS) Insufficient stock to satisfy prescription If customer/representative is present - advise of incomplete nature and estimated time of availability or manufacturer difficulty Is there likely to be a clinically significant delay in dispensing the medication? Ensure sufficient stock is ordered Generate owing labels using CoMPaSS and fix to owings slips. If for a Controlled Drug mark owing slip with “CD” Obtain contact details for customer if appropriate Follow Intervention SOP Branch copy Keep with original prescription Follow Owings Part 2 2DRx Standard Operation Procedure July 2011 Page 21 No Yes
Page 1 and 2: 2DRx Standard Operating Procedure T
Page 3 and 4: Refer to pharmacist Return Rx to su
Page 5 and 6: Return to prescriber No Legal requi
Page 7 and 8: 2DRx Standard Operation Procedure J
Page 9 and 10: Associated Risks The prescription m
Page 11 and 12: Pharmaceutical Assessment Objective
Page 13 and 14: Interventions and Problem Solving (
Page 15 and 16: Interventions and Problem Solving O
Page 17 and 18: Follow Owings SOP No Picking With r
Page 19: Obtain copy of P.I.L if not availab
Page 24 and 25: Owings for Schedule 2 and 3 Control
Page 26 and 27: Associated Risks The picking proces
Page 28 and 29: The electronic endorser must be use
Page 30 and 31: Accuracy Check (1) If the prescript
Page 32 and 33: Accuracy Check Objectives This SOP
Page 34 and 35: Bagging Up Place items in bag, coun
Page 36 and 37: Bagging Up Objectives This SOP is d
Page 38 and 39: Refer to pharmacist if appropriate
Page 40 and 41: Associated Risks Ensure the custome
Page 42 and 43: Process manually in CoMPaSS 2DRx -
Page 44 and 45: If as a result of the review any ch
Page 46 and 47: Accepting a Repeatable Prescription
Page 48 and 49: Processing a Repeatable Prescriptio
Page 50 and 51: • If a customer’s prescription
Page 52 and 53: • The pharmacy / dispensary staff
Page 54 and 55: A5 Customer Record Card for Pharmac
Page 56 and 57: Support Materials From Centurion Pa
Page 58: 2DRx Procedures Employee Declaratio

2DRx SOP - LloydsPharmacy

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