(Yield) Maps - StellarSupport - John Deere

FAQ’s
General Questions
I installed JDmap on a Windows NT or 2000 computer, and I continue to get error
Message 400: “An authorization error has occurred in function 8 with error code -
102. Contact the Customer Care Center.”
Before calling StellarSupport, close JDmap and restart the computer. Then, run
setupex.exe. To do so, find setupex.exe in the same directory as JDmap42.exe and
double-click on it (there will be no confirmation message). JDmap should now run when
you open it again.
Why do I need to keep activating JDOffice?
This usually occurs if you are running Norton Speed Disk. You will need to do the following
steps to fix the issue:
1. Open Speed Disk and choose File>Options>Customize>Unmovable Files.
2. Specify that *.41s, *.ent, *.rst, *.key, and *.jdk files should not be moved.
3. Choose File>Options>Optimization>Save.
What should I do before I start harvesting?
You need to enter your farming information into the Setup section; this includes defining
all varieties, fertilizers, etc. that you will use. When you are finished, save this data to the
PC Card to transfer it to the GreenStar Display.
What is meant by active and inactive?
Making a Setup item inactive is equivalent to “hiding it.” While inactive, it does not appear
on the Setup screens or the GreenStar Display. This option is commonly used with your
crop list. If there are only a few crops you plant, you can make all the others inactive to
shorten your pick lists in the field. At any time you can make inactive items active again.
What should I do if I have started the installation and do not have the PC Card
available?
You may continue with the installation. However, the designated drive letter must be
changed on the General Preferences tab before JDOffice will properly work with the card.
Use the drop-down box of drive letters to select the appropriate letter.
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