The Landstar Summer 2009 Link In This Issue

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Awards Outstanding Management Achievement Award The 2008 Landstar Outstanding Management Achievement Award winner, Mike Cobb, got more than an unexpected honor. He also got a good dose of razzing from Landstar President and CEO Henry Gerkens. “This year, the winner has the commitment it takes to earn this award, as well as the commitment to sit outdoors, in minus 20 degree weather for 5 hours, only to watch his team, the Green Bay Packers, lose to my team, the New York Giants, in overtime, in an NFL Conference Championship game,” Gerkens teased, presenting Cobb with a New York Giants football helmet. Gerkens later presented him with the real award, for “being a knowledgeable and fair-minded team player,” demonstrating a clear understanding of Landstar’s LS Selling Safety In this very competitive environment, growth opportunities will go to those who succeed in differentiating themselves from the rest of the pack. This applies to agent relationships with customers or capacity, and BCO relationships with agents and customers. We all know people who seem to be good at being unique in some way that benefits their business. Now is a good time to differentiate yourself, your business and your affiliation with Landstar. Landstar’s long-standing reputation as a safety-first provider of transportation Pate Morrison of Anniston, Alabama, is the January LSO of the Month. Morrison and his staff are supporters of the Landstar safety culture. They participate in the Safety Thursday Conference Call and hold an annual safety meeting at the ANN terminal in April. Linda Davis in Houston, Texas, is the February LSO of the Month. Davis and her staff routinely participate in the Safety Thursday Conference Call. The agency also participated in the M.U.S.T. program in conjunction with a Houston customer. Jim Hill in Owosso, Michigan, is the March LSO of the Month. Safety mission, a commitment to excellence and a willingness to take on additional responsibility. Each year candidates are nominated by senior management based on their effective leadership and managerial skills. Cobb joined Landstar in 1992 as a Maintenance Coordinator in the Trailer department. He became a Safety Specialist, then a Safety Supervisor, and was promoted to Director of Safety Services in 1997. In 2006, he was promoted to Vice President of Safety, Security and Loss Prevention. Cobb was praised for innovative and practical solutions such as technologybased safety training for BCOs over classroom training. “Under Mike’s leadership, participation in and awareness of Landstar’s safety logistics solutions is not simply a line in our press releases, unlike some competitors who make similar claims. The initiatives that are unique and long-standing – the M.U.S.T. program, LSOs and the Safety Thursday Conference Call – are each designed as outreach tools to be used to differentiate Landstar, to move the discussion away from “rates” toward a conversation about “value.” Landstar has more than just programs; we have the results to prove it. The results stem from the time, effort and energy that our agent and capacity network have put forth to earn them. Our awards are many, our statistics are impressive and our history is unmatched. It is a good story to tell. is the main priority at the LAN agency where strict compliance to Complete and Accurate Dispatch has ensured on-time, damage free shipments. A record turnout of 187 people attended LAN’s annual February safety meeting. Brad Baker in Plano, Texas, is the April LSO of the Month. Brad and the agency have been active participants in the M.U.S.T. program. Working with a customer, the agency was able to identify a more secure way to transport the customer’s freight. Sue Johnston in Vancouver, Washington, is the May LSO of the Month. Sue and 2 programs has continued to grow in our agent network,” said Gerkens. “As a result, Landstar had its three safest years in the company’s history under Mike’s leadership.” Landstar President and CEO Henry Gerkens and Landstar Vice President of Safety, Security and Loss Prevention Mike Cobb, winner of the 2008 Landstar Outstanding Management Achievement Award. We are a safety-first organization because it is the responsible way to run a business. Additionally, it provides opportunities to highlight and differentiate our superior efforts in this area. I was pleased to hear from agents at the Landstar convention in March who have seen tangible benefit, by offering their customers a look into Landstar’s safety culture. Coupled with the company’s financial strength, it is an effective selling tandem. As a Landstar agent, you too can distinguish yourself from the crowd through Landstar’s safety program. Help is just a phone call away. Joe Beacom, Vice President & Chief Compliance, Security & Safety Officer Congratulations to our LSOs of the Month the rest of the staff at the DJV Agency practice Complete and Accurate Dispatch. The DJV agency co-hosts a monthly Safety Meeting at the Jubitz Travel Center in Portland, Oregon, and also participates in the M.U.S.T. program and facilitates No Zone presentations. Bill Crosson in Gadsden, Alabama, is the June LSO of the Month. The GAD agency hosts an annual February safety meeting. The agency recently completed its BCO Resource Center where BCOs have access to computers to search for freight and agency staff is readily available to answer questions.
Agents attending the 2009 Agent Convention in Marco Island, Florida, saw a change in the awards program this year. What was known as the Landstar Agent Quality Awards was replaced by two new awards – the Star Performance and Universal Agent Awards. The Star Performance awards honor agents who have demonstrated star qualities in revenue performance, and participation in Landstar initiatives in the past year. Agencies were awarded points for: • Dollar and percentage revenue growth as compared to the prior year • The overall growth in agency and Landstar profit • Days Sales Outstanding • Overall safety performance and Qualification Center of the Year Jody Smith - Interlink Leasing, Inc. Madisonville, Kentucky M.U.S.T. Customer of the Year U.S. Steel Corporation Pittsburgh, Pennsylvania Agent Tom Saracco LSO of the Year Bobby Schlieske, MIN South St. Paul, Minnesota Star Performance Awards Rookie of the Year Scott Boerder - RDS Agency, LLC Red Oak, Texas Agents with Revenue $1- $2.5 Million Susan Mugerdichian Jams Transportation, Inc. Adrian, Michigan Agents with Revenue $2.5 - $5 Million Mark Downer - Asset 1 Transportation Louisville, Kentucky Agents with Revenue $5 - $7.5 Million Robert Scott - RDS Associates, LLC Port Charlotte, Florida Welcome to the Chief Executive’s Circle Bill Baker, Jeff Baker, Bruce Burford Jr., Pat Conto, Greg Deppe, Dan Freeman, Kathy Freeman, Lisa Heine, Jay Johnson, John Johnson, Ray Mogensen, Daryl Peterson, Josh Pinson, Ron Sabatini, Stephanie Sabatini, Mike Sanchez, and Steve Troyer *Not pictured: Laurie Brown, David Kocan, Jim Smith, Sally Smith, Janis Taylor 2009 Convention Awards participation in Landstar safety programs Agencies with the highest scores were nominated for the Star Performance Award in the appropriate revenue category. The new Universal Agent awards recognize agencies utilizing at least two different modes to provide customers with integrated transportation and logistics solutions. Nominees were not only ranked on the same criteria as the Star Performance Awards but also ranked on: • The dollar and percentage revenue growth by mode and the number of supply chain modes utilized, with more points weighted toward the mode criteria. Also new at convention this year, the Third Party Capacity Awards recognizing the performance of third party capacity providers. Landstar’s success depends Agents with Revenue $7.5 - $10 Million Mike Pritchard Innovative Transportation Solutions, Inc. Orange Park, Florida Agents with Revenue Over $10 Million Brian Putzke - Momentum Transportation Jacksonville, Florida Universal Agent Awards Agents with Revenue $1- $2.5 Million Dan Byington - Reliable Logistix, LLC Pacific, Missouri Agents with Revenue $2.5 - $5 Million Jim Vasquez - Par Logistics, Inc. Schaumburg, Illinois Agents with Revenue $5 - $7.5 Million Mike Jackson - MPJ Services, Inc. Clearwater, Florida Agents with Revenue $7.5 - $15 Million Peter Terkildsen & Frank Hollesen Fredonia, Inc. Wheaton, Illinois Agents with Revenue Over $15 Million Brian Putzke - Momentum Transportation Jacksonville, Florida Gold Level: Frank Hardy, Margaret Hardy, Stan Tencza and Maynard Lee Gold Level 3 upon the collective efforts of third party capacity providers working with our network of agents, business capacity owners, warehouse capacity owners and employees. Key criteria for the awards included: • The number of shipments handled for Landstar • The number of Landstar agents the carrier has done business with • Claims ratio • Feedback from agents regarding the carrier’s overall value in terms of on-time service, equipment availability and condition, responsiveness, ease of doing business and sales support. Congratulations to all of our award winners for 2008. Third Party Capacity Awards Air/Expedite Provider of the Year Forward Air, Inc, Greeneville, Tennessee Dray Provider of the Year RoadLink - Atlanta, Georgia LTL Provider of the Year Old Dominion Freight Line, Inc. Thomasville, North Carolina Ocean Provider of the Year Mediterranean Shipping Co. (USA), Inc. New York, New York Rail/Intermodal Provider of the Year CSX Intermodal - Jacksonville, Florida Truckload Provider of the Year Less Than 1,000 Trucks Transco Lines, Inc. Russellville, Arkansas Truckload Provider of the Year More Than 1,000 Trucks U.S. Xpress Enterprises, Inc. Chattanooga, Tennessee
Page 1: The Landstar Summer 2009 Link in th
Page 5 and 6: Kay Baker Capacity Utilization Recr
Page 7 and 8: New Sales Tools Now Available Lands
Page 9 and 10: Movin’ on up Promotions & Appoint
Page 11 and 12: Welcome New BCOs January 1 - May 31
Page 13 and 14: Happy Anniversary 10 + Years Januar
Page 15 and 16: Happy Anniversary 10 + Years March

The Landstar Summer 2009 Link In This Issue

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