2012 New Releases Catalogue November - Learningemall.com

PLAYING PLAYING YOUR YOUR PART PART 2:
2:
WORKPLACE
WORKPLACE
RELATIONSHIPS
RELATIONSHIPS
Daily life in just about any workplace
involves regular interaction with
colleagues through different forms of
communication. Developing effective
workplace relationships is essential for an
organisation's productivity, for positive
staff morale and for individual job
satisfaction. This dramatised production
investigates the different working
relationships between seven members of
staff. It is an engaging and entertaining
portrayal of life in an office and explores a
number of aspects of workplace
relationships. The three chapters focus on
developing effective workplace
relationships, contributing to workplace
activities and dealing effectively with
issues, problems and conflict. This is an
ideal resource for anyone examining the
nature of workplaces and the importance
of effective relationships within them.
Please contact us for primary and
secondary schools pricing.
Item no. : JH08691903
Format : DVD
Duration : 20 minutes
Copyright : 2012
Price : AUD 235.00
MANAGEMENT AND
SUPERVISING
MANAGING MANAGING ETHICS
ETHICS
Managing Ethics brings managers and
supervisors into the same situations from
our introductory video, Workplace Ethics,
and supplements their ethics training with
ethical leadership skills necessary for
maintaining an ethical workplace.
The benefits of working in an ethical
company are well known. This managing
ethics training video will help your
managers and supervisors develop an
ethical leadership perspective in order to
sustain a culture of integrity among all
employees.
Managing Ethics replays the scenarios
portrayed in its companion training video,
Workplace Ethics, but this time from the
leader's point of view, illustrating essential
management skills.
Your managers and supervisors will learn
how to share core values in ways that
employees can personally understand, live
the values themselves every day, and take
appropriate action—by acknowledging
positive behavior or promptly correcting
ethical lapses.
Ethics shouldn't be taken for granted.
Without constant attention, ethical
standards can be weakened by small
decisions that add up. This ethics training
DVD gives your managers the tools they
need to uphold standards and protect the
integrity of your organization.
Item no. : WA00300347
Format : DVD (Closed Captioned)
Duration : 17 minutes
Price : USD 239.00
MARKETING
CANADA'S CANADA'S WORST
WORST
CUSTOMER CUSTOMER SERVICE
SERVICE
Just how bad is customer service at
Canada's major chains? Complaining
experts weigh in, and stores react when
Marketplace reveals who wins at being
worst.
Professional secret shoppers are put to
work across the country, documenting just
how bad customer service can be.
Complaining experts weigh in, and stores
react when we reveal who wins at being
worst.
Item no. : PS04061282
Format : DVD (Closed Captioned)
Duration : Approx. 43 minutes
Audience : Grades 9-12, Adult
Education, Post
Secondary
Copyright : 2012
Price : USD 188.00
FRAMED: FRAMED: OVERPRICED
OVERPRICED
EYEWEAR
EYEWEAR
A perfect discussion starter on
entrepreneurship, pricing and business
ethics. Find out why our prescription
eyeglasses are so darned expensive!
Marketplace focuses on the outrageously
high price of spectacles. In this
eye-opening report, Tom Harrington pits
Canada's biggest chain stores against the
leading online retailer, a company whose
new business model is a total game
changer. He also catches up with an
industry insider who challenged the
established players and paid a huge price
for defying the status quo.
Item no. : HY04121287
Format : DVD (Closed Captioned)
Duration : 22 minutes
Audience : Grades 9-12, Adult
Education, Post
Secondary
Copyright : 2012
Price : USD 188.00
TRIPADVISOR
TRIPADVISOR
By Sunil Gupta, Kerry Herman
By 2010, TripAdvisor was the largest
travel site in the world operating in 24
countries and 16 languages, with listings
for 455,000 hotels, 92,000 attractions and
564,000 restaurants in over 71,000
destinations worldwide. It had over 40
million reviews from 35 million unique
monthly visitors who were contributing 21
new reviews every minute. Known for its
hotel reviews, TA expanded into flights,
vacation rentals and international markets
like China. Each of these expansion paths
provided unique opportunities as well as
new challenges. In August 2010, Stephen
Kaufer, CEO, was debating how to
prioritize his growth plans for the company.
Learning Objective:
To understand how user-generated
content (UGC) can be leveraged and what
are the challenges of replicating that
model in different countries (e.g. China)
and different categories (e.g., vacation
rentals and flights).
Subjects Covered:
Advertising; Business models; Consumers;
Internet; Marketing
Item no. : KN02910309
Format : DVD (Region 1)
Duration : 14 minutes
Copyright : 2011
Price : USD 210.00
WHAT WHAT F/X?
F/X?
Lots of people swear by it, as evidenced
by its status as Canada's top-selling cold
remedy. But does COLD-FX really do what
the company claims?
Marketplace puts COLD-FX to the test,
and discovers that there may be more
clever marketing than proven science at
the heart of their success.
Host Erica Johnson also reveals where
the processing of this "Proudly Canadian"
product takes place, and speaks with
company insiders who reveal a dirty
secret.
Item no. : HB03921307
Format : DVD (Closed Captioned)
Duration : 22 minutes
Audience : Grades 8-12, Adult
Education, Post
Secondary
Copyright : 2012
Price : USD 188.00
MARKETING AND
ADVERTISING
EXPLORING EXPLORING BUSINESS:
BUSINESS:
BUSINESS:
DAY DAY TO TO TO DAY DAY DAY OPERATION
OPERATIONS
OPERATION S
IN IN BUSINESS
BUSINESS
BUSINESS
Exploring Business is a two part series
created by teachers for teachers.Day To
Day Operations in Business is Part 2, Part
1 is Introducing Business. There are many
key unit areas to comprehend in the study
of business, and learners are expected to
develop a range of skills and knowledge
covering these diverse areas. Through the
utilisation of text, video and interactive
media this resource suited for self-paced
learning covers the daily requirements of
business, working effectively in business,
and business technology and change.
This resource is perfect for use in a
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