2012 New Releases Catalogue November - Learningemall.com

ORGANIZATIONAL
ORGANIZATIONAL
COMMUNICATION: COMMUNICATION: 5 5 -
ESTABLISHING ESTABLISHING POSITIV POSITIVE
POSITIV POSITIV E
NETWORKS
NETWORKS
Details the efforts of a director to change
unproductive and destructive
organizational communication patterns.
Explores the communication problems
that existed and the remedial strategies
used by the director and her consultant,
and looks at other kinds of communication
challenges that organizations frequently
encounter.
Item no. : TG07860288
Format : DVD
Duration : 29 minutes
Price : USD 205.00
ORGANIZATIONAL
ORGANIZATIONAL
COMMUNICATION: COMMUNICATION: 6 6 -
WRITING WRITING EFFECTIVELY
EFFECTIVELY
Explains various forms of business writing
and reviews the elements writers must
consider in creating a document.
Considers the important managerial role of
directing and evaluating the writing of
others, and excerpts from a workshop
provide an overview of the writing process
through the rough-draft stage.
Item no. : AH07860289
Format : DVD
Duration : 29 minutes
Price : USD 205.00
ORGANIZATIONAL
ORGANIZATIONAL
COMMUNICATION: COMMUNICATION: 7 7 7 -
COMMUNICATING COMMUNICATING WITH
WITH
CUSTOMERS
CUSTOMERS
Delves into issues related to the design of
effective customer-service communication
programs. Describes an electrical utility
that has developed a multifaceted
approach to communicate critical
information to its public, and explores the
tension between the standardization of
customer services to achieve consistency
and the more personalized approach.
Item no. : KD07860290
Format : DVD
Duration : 29 minutes
Price : USD 205.00
ORGANIZATIONAL
ORGANIZATIONAL
ORGANIZATIONAL
COMMUNICATION: COMMUNICATION: 8 8 -
CRAFTING CRAFTING THE THE IMAGE
IMAGE
Illustrates how a county development
agency addresses its three distinct publics,
which include citizens, legislators, and the
businesses the agency is trying to attract.
Explores the various means the county
uses to define its audiences and to fashion
and deliver the appropriate messages to
each. Touches on the role of strategic
planning in the public-relations process.
Item no. : KJ07860291
Format : DVD
Duration : 28 minutes
Price : USD 205.00
SUPERVISING SUPERVISING FOR FOR
FOR
QUALITY: QUALITY: HOW HOW TO TO TO BUIL BUILD BUIL D
MORALE MORALE AND
AND
PRODUCTIVITY
PRODUCTIVITY
Workforce values and expectations are
changing, and so is the supervisor's role.
Supervisors must build employee
committment and involvement, while
continiuing traditional responsibilities for
scheduling work, enforcing rules, and
monitoring progress.
Item no. : EH07860390
Format : DVD
Duration : 24 minutes
Price : USD 145.00
TEAM TEAM APPROACH, APPROACH, THE:
THE:
HOW HOW HOW TO TO TO ORGANIZE
ORGANIZE
ORGANIZE
PRODUCTIVE PRODUCTIVE TEAMS
TEAMS
Good teams build involvemnet, improve
communication and cooperation, and
generate innovative business solutions.
They streamline decision making and
expand competencies.
Item no. : EH07860394
Format : DVD (With Study Guide)
Duration : 24 minutes
Price : USD 145.00
TRAINING TRAINING PROGRAMS PROGRAMS FO FOR FO
HEALTH HEALTH - CARE CARE WORKERS:
WORKERS:
BARRIERS BARRIERS AND AND BRIDGES
BRIDGES
BRIDGES
ON ON THE THE ROAD ROAD TO TO BETTE BETTER BETTE R
COMMUNICATION
COMMUNICATION
Designed to help health-care employees
deal with anxious clients and family
members without resorting to common
communication barriers such as becoming
defensive, blaming, and patronizing.
Presents techniques that can alleviate the
sense of stress and tension that often is
present for both patient and professional,
opening the way for understanding and
healing during communication.
Item no. : RC07860412
Format : DVD
Duration : 15 minutes
Price : USD 205.00
CONFLICT
RESOLUTION
FANTOME FANTOME ISLAND
ISLAND
By Sean Gilligan and Adrian Strong
In 1945 seven-year-old Joe Eggmolesse
was diagnosed with Leprosy. He was
taken from his family under police escort
and transported by rail and sea over a
thousand kilometres to Fantome Island
where he was to be incarcerated for the
next ten years.
The isolated tropical island off the North
Queensland coast became home to a
close-knit community of indigenous
"lepers" whose marginalized existence
was hidden from white society and has
until now remained absent from the
mainstream historical record. Cared for by
nuns from the Franciscan Missionaries of
Mary their isolation was the consequence
of apartheid-like policies developed by the
Queensland government and medical
establishment which espoused a
eugenicist philosophy and regarded racial
segregation as standard practice.
As one of the few surviving former patients
Joe returns to the island for a long awaited
event, the Fantome Island Remembrance
Day. As a 73 year old Elder he confronts
the memory of his childhood on the island
to pay tribute to those who lived and died
there and to inscribe his own unique story
into official Australian history. Drawing on
an evocative archive, this film exposes
how an ideology of racism and eugenics
worked to justify horrific treatment of
Australia's Indigenous communities. In
uncovering this shameful history, Fantome
Island is a testimony of strength and
endurance, demonstrating one man's
incredible capacity for forgiveness and
love.
Awards
� Best Australian Documentary, Human
Rights Arts and Film Festival,
Australia, 2012
� John Oxley Library Award,
Queensland Memory Awards, 2012
Item no. : VH03720826
Format : DVD (Color)
Duration : 82 minutes
Copyright : 2011
Price : USD 282.00
COOKING
METHODS
COOKING COOKING COOKING WITH WITH CLASS: CLASS:
CLASS:
CHEESE CHEESE WITH WITH
WITH
EVERYTHING
EVERYTHING
EVERYTHING
There are hundreds of varieties of cheese
and Canadians produce and consume
them with a passion. Learn handling
techniques to create a flawless fondue,
and raise a creamy "Goat Cheese
Napoleon" to heights that will cause the
most ardent of connoisseurs to swoon.
Item no. : GB02191294
Format : DVD
Duration : 25 minutes
Audience : Grades 9-12
StdBkNo : 9781618672643
Price : USD 70.00
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