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244<br />

Part IV: Using a <strong>Wireless</strong> Network<br />

� VoIP phone: You can also find phones that handle all the telephone<br />

adapter’s functionality internally; these are called VoIP phones (or,<br />

commonly, SIP phones if they support the SIP protocol). Dual-mode<br />

VoIP phones can work as both VoIP phones and as standard POTS<br />

phones (which can be handy when you’re making local phone calls).<br />

� S<strong>of</strong>tphone: You don’t need a phone to make VoIP calls — your PC or Mac<br />

(when equipped with speakers and microphones or a headset) can be a<br />

full-fledged VoIP phone as well. In fact, that’s how the whole VoIP phenomenon<br />

started back in the late 1990s, with people making free PCto-PC<br />

phone calls over the Internet. The s<strong>of</strong>tware program used on computers<br />

for VoIP calls is called a s<strong>of</strong>tphone client (s<strong>of</strong>tware phone). You can<br />

even find s<strong>of</strong>tphones on phones — smartphones may have s<strong>of</strong>tphone<br />

s<strong>of</strong>tware to allow users to place international calls, for instance, over the<br />

cellular broadband data connection.<br />

Understanding VoIP services<br />

Like traditional telephony services (POTS and cell phone service), VoIP<br />

requires you to have a service provider. The service provider provides two<br />

main functions:<br />

� A gateway between the VoIP network and the PSTN: Your VoIP service<br />

provider provides the s<strong>of</strong>tware and hardware (within their network) to<br />

move calls between the VoIP network and the PSTN (POTS phones and<br />

cell phones). This functionality gives your VoIP phone the capability to<br />

make calls anywhere in the world, to any phone. This gateway service is<br />

part <strong>of</strong> a paid subscription service, but typically the monthly and/or percall<br />

costs are lower than they are for POTS or cell phone service.<br />

� Directory services: Your VoIP service provider also provides directory<br />

services, which gives your VoIP phone a “phone number” and lets<br />

people find and call you. Traditional phone services use a global standard<br />

for numbering, but VoIP doesn’t (yet), so your service provider<br />

runs a service that associates your broadband connection’s IP address<br />

to your identity. This service can be part <strong>of</strong> a for-pay monthly service,<br />

or it can be free for PC-to-PC VoIP services. Note that many leading VoIP<br />

providers, such as Vonage, let you transfer your landline phone number<br />

to their directory service; this essentially tells all other service providers<br />

that when that number is dialed, they should send the call to the Vonage<br />

network for call completion.

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