Your Guide to our WorldWide Service - Lloyds TSB International
Your Guide to our WorldWide Service - Lloyds TSB International
Your Guide to our WorldWide Service - Lloyds TSB International
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<strong>Y<strong>our</strong></strong> <strong>Guide</strong> <strong>to</strong> <strong>our</strong> <strong>WorldWide</strong> <strong>Service</strong><br />
<strong>WorldWide</strong> <strong>Service</strong> is no longer open <strong>to</strong> new-<strong>to</strong>-brand business. This information is intended for existing<br />
cus<strong>to</strong>mers only - those who wish <strong>to</strong> upgrade/downgrade their account, open additional accounts in their name or<br />
add another party <strong>to</strong> their account. †<br />
All <strong>our</strong> WWS cus<strong>to</strong>mers receive the following benefits (subject <strong>to</strong> status):<br />
• Offshore PhoneBank and Internet banking – 24 h<strong>our</strong>s a day, 365 days a year.<br />
• Help structuring y<strong>our</strong> account <strong>to</strong> make the most of y<strong>our</strong> tax status in the UK.<br />
• Interest rates – paid gross with no tax deducted subject <strong>to</strong> you having ‘not ordinarily resident’ (NOR) tax<br />
status in the UK.*<br />
• Referral <strong>to</strong> a <strong>Lloyds</strong> <strong>TSB</strong> Offshore Limited financial adviser.<br />
• Range of offshore currency accounts (on application, subject <strong>to</strong> status).<br />
• Access <strong>to</strong> a range of products and services such as a free Personal Financial Review and Offshore Fixed Term<br />
Deposits.<br />
WWS Current Accounts:<br />
WWS Cheque Account Benefits^<br />
• Ideal for day <strong>to</strong> day banking, with no minimum balance required.<br />
• UK hotel discounts – up <strong>to</strong> 55% off hotel reservations made through Thistle Advantage.<br />
• Travel service – discounts on holidays, charter flights and cruises.<br />
• Discounts on CDs, books, car hire and theatre tickets.<br />
• Free ‘<strong>Guide</strong> <strong>to</strong> the UK’ - with in-depth information on everything from immigration procedures <strong>to</strong> advice on<br />
setting up home.<br />
• Introduction <strong>to</strong> a UK tax consultant, and free UK tax guide and/or tax facts card on application.<br />
• Apply for a £30 interest-free overdraft.**<br />
• Electron card or Visa debit card (on application, subject <strong>to</strong> status).<br />
• Cheque book.<br />
• Regular payments e.g. standing orders and direct debits.<br />
• Quarterly newsletter if you maintain a minimum balance of £5,000 or above.<br />
• 15% discount on UK airport parking.<br />
• 25% discount on weekend breaks with Holiday Inn and Crowne Plaza Hotels (part of the Intercontinental<br />
Hotels Group).<br />
WWS Executive Gold Account Benefits^^<br />
All of the above, plus:<br />
• High interest savings account – exclusive <strong>to</strong> WWS Executive Gold Account cus<strong>to</strong>mers on application.<br />
• Airport lounge access – discounts on y<strong>our</strong> first year’s membership fee.<br />
• Car Select – save up <strong>to</strong> 25% on selected new and used cars.<br />
• Home shopping – savings on branded electrical goods.<br />
• Introduction <strong>to</strong> a UK tax consultant with preferential rates, and a free UK tax guide and/or tax facts card on<br />
application.<br />
• Apply for a £100 interest-free overdraft.**<br />
• Named Banking Adviser.<br />
• Quarterly Newsletter<br />
• Executive Gold Visa debit card.<br />
• No transaction charges applied when making a purchase abroad or in a currency other than sterling<br />
(excluding cash withdrawals) when using y<strong>our</strong> Executive Gold Visa debit card.<br />
Savings Accounts:<br />
WWS Executive Gold Savings Account<br />
• Exclusive <strong>to</strong> WWS Executive Gold Account cus<strong>to</strong>mers.<br />
• Save any amount from £10,000.<br />
• Interest paid monthly or annually.<br />
• Tiered interest rates so the more you save the higher y<strong>our</strong> return.<br />
• Instant access <strong>to</strong> y<strong>our</strong> savings.<br />
• Cashpoint ® card for easy access <strong>to</strong> y<strong>our</strong> savings.
WWS Gold Savings Account<br />
• Save any amount from £2,500.<br />
• Tiered interest paid quarterly or annually.<br />
• Instant access <strong>to</strong> y<strong>our</strong> savings.<br />
• Cashpoint card for taking cash from cash machines.<br />
WWS 90 Day Account<br />
• Save any amount from £10,000.<br />
• Premium tiered interest rates.<br />
• 90 days’ notice required for withdrawals.<br />
• In an emergency, immediate access <strong>to</strong> y<strong>our</strong> money subject <strong>to</strong> 90 days’ loss of interest.<br />
WWS Instant Access Account<br />
• No minimum balance required.<br />
• Tiered rates of interest.<br />
• Instant access <strong>to</strong> y<strong>our</strong> savings.<br />
• Cashpoint card for taking cash from cash machines.<br />
Contact Us:<br />
• <strong>WorldWide</strong> <strong>Service</strong>, <strong>Lloyds</strong> <strong>TSB</strong> Bank plc, PO Box 349, 1 Waterloo Place, London, SW1Y 5NJ.<br />
• Tel: 08457 301996 (if calling from within the UK), +44 (0) 207 839 2099 (if calling from overseas).<br />
• Fax: +44 (0) 207 839 1327.<br />
• Opening h<strong>our</strong>s: 9am-5pm Mon, Tue, Thu, Fri / 10am-5pm Wed.<br />
• Email: worldwideservice@lloydstsb.co.uk<br />
• Website: www.lloydstsb-offshore.com/wws<br />
Offshore (WWS) PhoneBank<br />
• Registration line: +44 (0) 8705 329802.<br />
• For fully registered cus<strong>to</strong>mers: 0845 850 0111 (if calling from within the UK), +44 (0) 1539 736668 (if<br />
calling from overseas).<br />
• Opening h<strong>our</strong>s: 24 h<strong>our</strong>s a day, 365 days a year.<br />
Offshore (WWS) Internet Banking<br />
• Website: www.lloydstsb-offshore.com/wws<br />
• Available: 24 h<strong>our</strong>s a day, 365 days a year.<br />
• Helpline: +44 (0) 8705 147789.<br />
^ A monthly subscription of £4 applies <strong>to</strong> this account. A charging cycle runs from the 10th of one month <strong>to</strong> the 9th of the next. The<br />
monthly subscription will therefore be au<strong>to</strong>matically debited from y<strong>our</strong> WWS Cheque Account on the 9th of the month.<br />
^^ Fee-free banking applies <strong>to</strong> this account providing a monthly balance is maintained in excess of £2,500. For balances falling below this<br />
threshold during any given charging cycle, a subscription of £8 will be charged for that charging cycle. A charging cycle runs from the 10th<br />
of one month <strong>to</strong> the 9th of the next. The monthly subscription will therefore be debited from y<strong>our</strong> Executive Gold current account, if<br />
applicable, on the 9th of the month.<br />
* It is the responsibility of the cus<strong>to</strong>mer <strong>to</strong> discharge any liability <strong>to</strong> tax arising from the receipt of gross interest.<br />
** Applicants must be aged 18 years or over. How much we lend (if any) depends on <strong>our</strong> assessment of y<strong>our</strong> financial circumstances.<br />
Overdrafts are repayable in full on demand.<br />
†When you apply <strong>to</strong> open y<strong>our</strong> account, we may pass y<strong>our</strong> details <strong>to</strong> credit reference agencies and checks may be made. These searches will<br />
be recorded by the credit reference agencies. This could impact on y<strong>our</strong> ability <strong>to</strong> obtain credit elsewhere within a short period of time.<br />
Please contact us if you’d like this in Braille, large print or on audio tape.<br />
<strong>Lloyds</strong> <strong>TSB</strong> Bank plc. Registered Office: 25 Gresham Street, London EC2V 7HN. Registered in England and Wales, number 2065. Authorised and<br />
regulated by the Financial <strong>Service</strong>s Authority and a signa<strong>to</strong>ry <strong>to</strong> the Banking Codes. We are members of the Financial <strong>Service</strong>s Compensation Scheme<br />
and the Financial Ombudsman <strong>Service</strong>. We may record and moni<strong>to</strong>r calls <strong>to</strong> help us improve <strong>our</strong> service. We accept calls made through RNID Typetalk.<br />
At <strong>Lloyds</strong> <strong>TSB</strong>, <strong>our</strong> priority is <strong>to</strong> provide you with the highest level of cus<strong>to</strong>mer service. However, please let us know if you have a problem, so we can<br />
find a solution as quickly as possible. If you need information about <strong>our</strong> complaint procedure, please ask for a copy of <strong>our</strong> brochure ‘How <strong>to</strong> voice y<strong>our</strong><br />
concerns’.<br />
Offshore currency accounts and financial advice are provided by <strong>Lloyds</strong> <strong>TSB</strong> Offshore Limited. <strong>Lloyds</strong> <strong>TSB</strong> Offshore Limited is not, and is not required <strong>to</strong><br />
be, authorised under the Financial <strong>Service</strong>s and Markets Act 2000 of the United Kingdom and therefore is not subject <strong>to</strong> the rules and regulations of the<br />
Financial <strong>Service</strong>s Compensation Scheme made under that Act for the protection of deposi<strong>to</strong>rs.<br />
Offshore PhoneBank is a registered business name of <strong>Lloyds</strong> <strong>TSB</strong> Holdings Limited.<br />
Cashpoint ® is a registered trademark of <strong>Lloyds</strong> <strong>TSB</strong> Bank plc.<br />
www.lloydstsb-offshore.com/wws OB1115 (July 2006)