Canadian Packaging Machinery Market Research Report - PMMI
Canadian Packaging Machinery Market Research Report - PMMI
Canadian Packaging Machinery Market Research Report - PMMI
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7- Depending on the complexity of the equipment, the expertise needed to support its<br />
operation and/or its maintenance, brand/supplier reputation can become less<br />
relevant, particularly if we have our own service people or not.<br />
8- Accuracy is important as long as it can be achieved within our operation. Its much<br />
more difficult to make bags of 48g soft gummy products weighting 12g a piece than to<br />
pack 200g salted peanuts. Therefore, Krispy Kernels will consider accuracy for a<br />
product that has the highest volume with a long future rather than products that exist<br />
only because of a temporary trend.<br />
9- Previous experience with a supplier can become very positive if the service<br />
experience has been positive and if the expectation is to have a great deal of similar<br />
equipment. This reduces the amount of spare parts required in inventory and helps<br />
improve the expertise of our personnel.<br />
6. Attitudes Toward Suppliers:<br />
The experience of Krispy Kernels with supplier countries has been as follows:<br />
• Positive: Italian, British, Japanese, American, Switzerland, Sweden.<br />
• Negative: Middle East, Russian and other similar countries.<br />
• European countries are considered to offer top technology concerning elimination<br />
of cardboard and decrease of use of plastic as a result of high costs in Europe.<br />
They have developed efficient, accurate, high-speed equipment that is price<br />
competitive to many North American products.<br />
• Japan has proven the quality of their products over the years, although they are<br />
generally expensive.<br />
a. Perception of <strong>Machinery</strong> by Country:<br />
Country Overall Opinion Quality Up-to-date<br />
Technology<br />
Service<br />
Britain Excellent Excellent Excellent Good/Average<br />
Canada Excellent Excellent Excellent Good<br />
France Excellent Excellent Excellent ?<br />
Germany Excellent Excellent Excellent Good<br />
Italy Excellent Excellent Excellent Average<br />
Japan Excellent Excellent Excellent Average<br />
Switzerland Excellent Excellent<br />
United States Good Excellent Good Good<br />
b. Perception of Pricing by Country:<br />
Country Price<br />
Britain Average<br />
Canada Good Prices<br />
France Very Expensive<br />
Germany Very Expensive<br />
Italy Average<br />
Japan Very Expensive<br />
Switzerland Very Expensive<br />
United States Good Prices<br />
SMG/Columbia Consulting Group Page 87